SureFlap Microchip Pet Door Connect Bedienungsanleitung

SureFlap Nicht kategorisiert Microchip Pet Door Connect

Lesen Sie kostenlos die 📖 deutsche Bedienungsanleitung für SureFlap Microchip Pet Door Connect (122 Seiten) in der Kategorie Nicht kategorisiert. Dieser Bedienungsanleitung war für 10 Personen hilfreich und wurde von 2 Benutzern mit durchschnittlich 4.5 Sternen bewertet

Seite 1/122
EN: User Manual 1-30
DE: Bedienungsanleitung 31-60
FR: Guide d’utilisation 61-90
NL: Handleiding 91-120
User Manual
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Congratulations on the purchase of your new Microchip Pet Door Connect!
The SureFlap Microchip Pet Door Connect is one component of the bigger Sure Petcare
‘Connect’ system. The system is made up of three elements: the Microchip Pet Door Connect,
the Hub and the Sure Petcare App. All of these elements work together to help you feel more
connected to your pets.
The Pet Door is the main component of the system. It recognises the microchip already
implanted in your pet or the Sure Petcare RFID Collar Tag (one included), allowing your pets to
access their home whilst keeping out intruder animals.
The Hub (sold separately) is the connected element of the system. It connects to your home
internet connection and can talk to both the Pet Door and your Sure Petcare app.
By using the Sure Petcare app, you’ll be able to see when your pets come in and out of the
house, even when you’re away from home. The app also allows you to change your Pet Door
settings remotely so, for example, you can make sure your pet is indoors and ready for a
cuddle when you get home from work.
Welcome to your new Microchip Pet Door Connect
What’s in the box?
Please make sure you have all these parts*
Pet Door
Sure Petcare RFID collar tag
4 x Screw caps
4 x 30mm Screws
4 x 50mm Screws
4 x 75mm Screws
*Hub and Batteries not included
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In order for your Microchip Pet Door Connect to work as a connected system
you will need to purchase an accompanying Sure Petcare Hub. This Pet Door
however will still function as a standard Microchip Pet Door without the Hub. For
more information on how to purchase a Hub please visit surepetcare.com/hub
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Contents
Important information...............................................................
Product overview......................................................................
How to set up your Microchip Pet Door Connect system.................
Hub.........................................................................................
Download the app & create a household....................................
Where to put your Hub..............................................................
Plug in & set up.........................................................................
Connecting your Hub to Sure Petcare..........................................
Lights......................................................................................
Help & support - the Hub...........................................................
Pet Door..................................................................................
Batteries..................................................................................
Buttons & screen......................................................................
Program your pet into the Pet Door............................................
Connect your Pet Door to your Hub............................................
Pet profiles...............................................................................
Where to fit your Pet Door..........................................................
Fitting your Pet Door.................................................................
Locking modes.........................................................................
Curfew mode............................................................................
Product care............................................................................
Help & support - Pet Door......................................................
Warranty & disclaimer................................................................
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Connecting your Hub to Sure Petcare
The next stage of the set up process is to connect your Hub to your household; this way you will be
able to communicate directly with your system. Please follow the steps below:
Connect your device to WiFi so
it’s using to the same internet
network as your Hub. Open the
app or go to SurePetcare.io and
follow the instructions.
When prompted to do so on the
app or online, press the button
on the base of your Hub.
The ears will flash whilst it
looks for your device.
Wait for both of the ears on
your Hub to remain solid green.
When both are green, your Hub
is successfully connected to
your household.
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If your Hub loses internet connection for any reason, your Pet Door will still function as normal
and retain its settings.
Once you’ve set up your Hub and connected it to your household, you will need to add a product.
Continue to follow the instructions on the app or see the Pet Door section from . page 11
Plug in and set up
Plug one end of the Ethernet
cable into the base of your Hub
and the other end into a spare
Ethernet port on your router.
Assemble the power supply and
plug it into your power outlet.
Plug the other end of the cable
into the base of your Hub.
Your Hub’s ‘ears’ will start
alternating red and then green.
When both ears remain solid
green your Hub is ready.
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The first stage of the set up process is to plug in and power up your Hub. You will need to be
able to plug your Hub into your internet router and a power outlet using the cables provided.
Please note: Your Hub may have recently received a soware update. If you see solid red lights
during setup, don’t panic, your Hub is updating its soware. Once complete the Hub will reboot and
you’ll see the light sequence detailed above.
If you see any unspecified lights during set up, or you think something hasn’t worked correctly,
please see the Help & support section on page 10.
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Your Hub indicates it’s current state using the lights in its ears, dierent coloured light
sequences mean dierent things. For example:
Setup lights:
Every time the Hub powers up or is trying to connect to other elements of the system, you’ll
see the setup lights. The ears will alternate red for a while, then green, once you see a flash of
orange and the ears go solid green the Hub is connected.
Green ears:
Green ears mean the Hub is working correctly. See below for the details of what each light
sequence means.
Both ears are solid green = Your Hub is turned on, connected and working correctly.
Both ears flash twice = A pet has gone through the Pet Door.
Alternating green ears = Your Hub is re-connecting to our servers.
Red ears:
Red ears mean the Hub is having some connectivity issues. For more information on
diagnosing these issues, see page 10.
Both ears are solid red = Your Hub is doing a Firmware update. Be
patient, your Hub will reboot and continue as normal shortly.
Both ears flashing red = Your Hub has lost connection with your Pet
Door and is trying to reconnect.
Alternating red ears = Your Hub is having diiculty connecting to
the internet and/or our servers.
Connection issues
1. Receiving multiple notifications via the app.
If you are experiencing problems where your Hub or Pet Door keep dropping connection,
please try the following:
• Try relocating your Hub. Follow the advice given on page 7 but if that doesn’t work, you will
need to move your Hub closer to the Pet Door - read below.
• In order to move your Hub closer you could firstly try connecting it to your router using a
longer Ethernet cable. This way you will have more distance to play with.
• If the above doesn’t work, we recommend purchasing an ‘Ethernet over power adapter’.
This will plug into a normal power socket and allow you to connect your Hub to the internet
closer to your Pet Door location.
• For more detailed advice and instructions please visit: surepetcare.com/hub-connectivity
Lights
Help & support - the Hub
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Marke: SureFlap
Kategorie: Nicht kategorisiert
Modell: Microchip Pet Door Connect

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