Adobe Web Output Pak 5.7 Bedienungsanleitung

Adobe Büro-Software Web Output Pak 5.7

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Adobe® Web Output Pak

Generating Personalized Documents

to Meet Customer Expectations

Today’s enterprises are discovering that documents can do much more than just communicate

and inform. Compelling, high-quality documents—from printed 1-page invoices to Web-delivered

100-page user manuals—can actually drive business and generate revenue. Targeted marketing

programs rely on brochures and other documentation created for highly specic audiences, and

other customized documents can help build customer satisfaction and loyalty. e key to producing

documents that drive business is a document-generation solution that takes content from multiple

sources, dynamically generates documents, and then delivers documents over any device.

Leveraging the strengths of eXtensible Markup Language (XML), Adobe document-generation

solutions work together with core enterprise applications to create eective documents that can

be delivered in several formats, including Adobe Portable Document Format (PDF), print, fax, e-mail,

and the Web. Enterprises that choose Adobe solutions for document generation can get materials

to market faster because they do not have to print and physically deliver them, thereby lowering

their costs, and improving their competitive advantage.

Adobe Web Output Pak soware oers document-generation capabilities that enable organizations

to provide customers with access to up-to-the-minute information via the Web. e documents

are dynamically generated and delivered in Adobe PDF or HTML, providing end users with

access to documents 24 hours a day, seven days a week.

Adobe Web Output Pak

With Adobe Web Output Pak, providing better customer service and reducing costs are no longer

conicting concepts. Static hardcopy bills, statements, and business-to-business communications

can be transformed into interactive Web applications for a fraction of the printing and mailing

costs typically associated with business documents.

Web Output Pak elevates document generation to the next level by providing both the tools

necessary to create personalized documents and the run-time components required to generate

the documents in a Web environment. Upon request, Web Output Pak combines data with a

template, generates a complex, dynamic document, and sends it to Web browsers at any time.

e document is delivered properly formatted, enabling the end user to easily view or print it in

HTML or as an Adobe PDF le within a Web browser. In addition, document content can be

personalized based on the data collected from users. For example, you can include a customized

marketing message for users in specic regions or locales.

Enhancing a Wide Variety of Applications

To rise above the global competition, organizations must deliver unmatched levels of service.

Web Output Pak can help you enhance business-critical applications—giving you a competitive

advantage.

Whitepaper

TABLE OF CONTENTS

1 Adobe Web Output Pak

2 Advantages of Using Web

Output Pak

3 How Web Output Pak Works

4 The Adobe Web Output Pak

Solution

6 Key Features and Beneﬁts

Customer Service Applications

Consider the example of a customer who calls your customer service department to inquire

about a charge on an invoice — a document that can be as large as 70 to 80 pages. To nd the

item in question and help the customer quickly, a customer service representative requires access

to a copy of the invoice containing the problematic item. With a browser-based application using

Web Output Pak, the customer service representative can quickly re-generate the document and

reference the same document as the customer. is capability can speed an organization’s

response time and help improve customer service.

Transactional Document Solutions

Web Output Pak can also improve business processes, in which documents such as receipts,

terms and conditions, or acknowledgements are generated in response to the submission of a

business transaction. For instance, banks and brokerage houses are legally required to distribute

trade conrmation documents to retail customers. However, the standard purchase-and-sale

systems that process trading activity typically fall short in delivering customer-friendly

statements. Web Output Pak helps these institutions to ensure legal compliance while enabling

them to provide improved, personalized documents generated in real time.

Customer-Facing Solutions

Web Output Pak can improve any customer-facing application that generates documents on

demand. By giving customers access to documents with current information, organizations can

benet from the cost savings of self-service, while oering their customer base increased

convenience and up-to-the-minute information.

Advantages of Using Web Output Pak

rough a combination of innovative technology and expert knowledge, Adobe provides

solutions that can give your business an edge in today’s competitive environment. Web Output

Pak provides the following key advantages.

Reduce Costs Associated with Paper Delivery of Documents

A Web-based document delivery model reduces many of the costs associated with paper

documents. Electronic document delivery models can generate a 50 to 60 percent reduction in

cost over paper-based delivery. By eliminating the need for printing, paper storage, paper

handling, and postage, you can achieve dramatic cost savings and a rapid return on investment.

Improve Customer Relationships

Your customer service is available 24 hours a day, seven days a week, with Web-based access to

documents and up-to-the-minute data that users can analyze on their own time. Customer

service representatives can easily access the same information presented to the customer,

resulting in the ability to quickly retrieve accurate information and provide immediate service.

Increase customer retention by providing customers with personalized document content and

delivery via the Web. Take advantage of increased Web site trac to upsell your products and

services with targeted marketing messages.

Accelerate Online Business Initiatives

Develop a multi-channel business strategy by integrating Web output processes with traditional

print output processes and vice versa. is enables companies to establish an online presence

quickly and remain competitive with other companies. Leverage your investment in existing

data and legacy systems and build a new interface for consumers and business customers.

How Web Output Pak Works

Harnessing the Web to provide business documents to your customers is critical for today’s

organizations. Web Output Pak is an XML-based application that provides seamless integration

with leading business applications, creating powerful tools tailored to meet unique business

requirements. Web Output Pak works with your existing systems to extract data to produce

personalized documents. e look-and-feel of the documents is controlled by the templates you

create with Adobe Output Designer, an easy-to-use template designer. e resulting document

will dynamically size to accommodate the amount of data it needs to present.

A Web Output Pak application consists of several components that come together to form your

document-generation solution. ese components support the dierent phases of a Web Output

Pak application. e following table outlines each of the phases and the components required to

successfully complete the associated operation.

Application Phase Required Components

Initiate the request Application front-end Web pages

Process the request XPR (XML Processing Rules) ﬁle(s) to instruct the Transaction Processor how

to process the request

Generate and display the output Adobe Output Designer document templates for PDF or HTML templates

e following gure shows Web Output Pak development tools as well as the third-party tools

used to create a Web Output Pak application. e components marked with an asterisk are

included with Web Output Pak.

The Document Output Process

e steps involved in processing a request from a Web browser and returning a document are

illustrated below.

To begin, a user initiates a request for a document from a Web browser. e browser then posts

the data to the Web server. e post contains both the data entered by the user and information

specic to the request, including the name of the XPR (XML processing rules) le, which contains

the rules for processing the request and the name and location of the Transaction Processor.

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How Web Output Pak Works

Web Output Pak works with your existing systems to extract data to produce personalized documents. The look-and-feel of

the documents is controlled by the templates you create with Adobe Output Designer, an easy-to-use template designer.

Produktspezifikationen

Marke:	Adobe
Kategorie:	Büro-Software
Modell:	Web Output Pak 5.7
Typ:	Dokumentenmanagement
Unterstützte Sprachen:	Englisch
Kompatible Betriebssysteme:	Windows 2003 Server (32)\nWindows 2008 Server\nWindows IIS Web Server
Unterstützte Medientypen:	DVD
Software-Version:	5.7
Anzahl Lizenzen:	1 Lizenz(en)