Tiptel Snom MeetingPoint Bedienungsanleitung
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E N G LI S H
User Manual
MeetingPoint
snom.com
© 2009 snom technology AG
snom technology AG
Charlottenstr. 68-71
10117 Berlin
Germany
Tel.: +49 30 398330
Fax: +49 30 39833111
www.snom.com man_snomMeetingPoint_v101_en
© 2009 snom technology AG
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C , t , gpL, L opyright rademarks egaL
disCLaimers
snom, the names of snom products, and snom logos are trademarks owned by
snom technology AG. All other product names and names of enterprises are
the property of their respective owners.
snom technology AG reserves the right to revise and change this document
at any time, without being obliged to announce such revisions or changes
beforehand or after the fact.
Texts, images, and illustrations and their arrangement in this document are
subject to the protection of copyrights and other legal rights worldwide. Their
use, reproduction, and transmittal to third parties without express written
permission may result in legal proceedings in the criminal courts as well as civil
courts.
When this document is made available on snom’s web page, snom technology
AG gives its permission to download and print copies of its content for the
intended purpose of using it as a manual. No parts of this document may be
altered, modified or used for commercial purposes without the express written
consent of snom technology AG.
Although due care has been taken in the compilation and presentation of
the information in this document, the data upon which it is based may have
changed in the meantime. snom therefore disclaims all warranties and liability
for the accurateness, completeness, and currentness of the information
published, except in the case of intention or gross negligence on the part of
snom or where liability arises due to binding legal provisions.
Our firmware includes some source code that may be used and modified by
anyone and everyone under the GNU Public License (GPL), provided they,
in turn, make it available to everyone else with the same licensing agreement.
Please go to http://www.snom.com/en/support/download/gpl-quellcode/ for
the original GPL license and the source code of components licensed under
GPL and used in snom products.
snom technology AG
© 2009 snom technology AG
All Rights Reserved.
© 2009 snom technology AG
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snom MeetingPoint User Manual Important Information
This phone is CE and FCC-certified and meets European and US health,
safety, and environmental standards. Unauthorized opening, changing, or
modifying the phone will cause the warranty to lapse and may also result in
the lapse of the CE and FCC certifications. In case of malfunction contact
authorized service personnel, your seller, or snom.
Disposal of the Phone
This phone is subject to European Directive 2002/96/EC and may not be
disposed of with general household garbage.
The separate collection and proper disposal of electrical and electronic
devices serve to protect human health and the environment as well as to
use and reuse resources prudently and rationally.
If you do not know where you may dispose of the device at the end of its
lifespan, contact your municipality, your local waste management provider,
or your seller.
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snom MeetingPoint User Manual Notational conventions
notationaL Conventions
Throughout this manual, you will see notations like the following:
1. > 1 Preferences > 1 Language > > >
2. Web interface > Advanced > Behavior > Phone Behavior > Number
Guessing >
The character indicates the next step in a sequence of actions to change >
a setting or perform a function. Example 1 means that you should press the
specified keys on the phone:
Press the Menu key to open the main menu
> 1 Preferences Next, press the key labelled on the alphanumeric key-
pad to open the "Preferences" sub-menu
> 1 Language Next, press the key labelled to show the "Languages"
sub-menu
> Next, press one of the function keys underneath the arrows
to move down or up the list of available languages
> Next, press the confirm key to save a newly selected language
> Next, press the function key underneath ESC to return to the
idle screen
Example 2 means that you should open the phone's web interface and click on
the specified items:
Web interface Open the phone‘s web interface (see "The Phone’s Web Inter-
face" on page 20 on how to do it)
> Advanced Click on the item "Advanced" in the menu on the left side of
the window
> Behavior Next, click on the tab labelled "Behavior". The bold lettering
of the title on a tab indicates that its contents are currently
visible.
> Phone Behavior Find the section titeled "Phone Behavior"
> Number Guessing Find the item "Number Guessing"
> Click on the radio button "on"
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snom MeetingPoint User Manual Setting up the Phone
s petting up the hone
deLivery ontent C
Please check whether the package contains the following parts:
1. Conference phone
2. Ethernet cable
3. Power supply 14 V DC with EU/US connector
PLEASE NOTE: Using the wrong power supply may cause
damage to the phone. Use only the power supply included
with the phone.
4. Quick Start Guide
p ihone nstaLLation and initiaLization
snom phones are plug-and-play. Once you have connected the hardware and
entered the data required by your provider, you are good to go. In most cases
your phone will register and initialize automatically.
Prerequisites
To be able to use VoIP you or your company need to have:
1. A broadband internet connection.
2. Access to the internet via a router. This could be a separate device
available in various versions from many different manufacturers or in the
form of a router on a server or a PC.
3. Account information provided by your network administrator or a VoiP
account with a VoIP provider who supports the VoIP SIP standard. With
your snom MeetingPoint you can use up to 12 VoIP accounts with one or
more VoIP providers. You need to obtain your access number (“phone
number") and the necessary access data to register your phone and make
phone calls; the requirements differ from provider to provider. They may
include:
a. A user name, if required;
b. Your login name;
c. The address of the server (registrar);
d. Provider-specific settings, if required.
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snom MeetingPoint User Manual Setting up the Phone
Installation
Connect the phone to your network or your router and, if you are not using PoE
(Power over Ethernet), to a wall outlet.
SD memory card port
Expan sion
microphone
port
Power supply port
Security lock port
AUX port
Network cable port
Expan sion microphone por t
Initialization
1. The phone begins the initialization and registration process.
Do not touch any keys while registration and initialization
are taking place. The process usually takes a couple of
minutes.
2. You will be prompted in English to select a language.
3. Next, you will be prompted in the language of your choice to select a
timezone. Timezones shown depend on the language you have chosen;
you can collapse and expand the list for quicker access.
4. Next, you will be prompted to enter an account, normally the login name
you received from your provider, and the registrar - see "Phone Installation
and initialization" on page 7. To enter the period (.), change the input mode
(see "Entering Letters, Numerals, and Special Characters" on page 13) to
small or capital letters and press once. To enter the @ sign, change
to letter mode and press three times.
5. Your phone was successfully registered if the display shows a black phone
symbol with the account (phone number) you entered.
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snom MeetingPoint User Manual Setting up the Phone
6. Don’t worry if time and date are wrong. See "Correcting the Clock" on
page 9 on how to change them.
7. If you see the phone symbol and the account on the display but they
are not highlighted and the phone does not work, the server may be
down, either for servicing or due to a malfunction. The registration and
initialization should be completed as soon as the server is up and running
again. You may want to check with your administrator or your provider if
nothing happens within a reasonable time.
What to do if registration and initiaLization are unsuCCessfuL
Contact your network system administrator if the phone is operating or
supposed to be operating within a network.
If you are using a VoIP provider you may need to enter further data, as
specified by your provider.
Open the phone’s web interface - see "The Phone’s Web Interface" on page
20. Open Configuration Identity 1 and enter any additional login information you
have received from your provider - see "Configuring New Identity/Account" on
page 39.
A number of IP telephony service providers and a number of SIP PBXs require
settings that are different from snom’s standard factory settings. snom’s
web page lists numerous providers and PBXs that have been tested for
interoperability with our phones and specific settings that may be required. Do
not change the standard configuration unless you know what you are doing.
Expert help may be required.
If your IP telephone system does not support automatic initialization, contact
your administrator or see our web page www.snom.com/Wiki for manual
phone initialization.
C CorreCting the LoCk
If the time on the display is incorrect, you may need to set the correct
timezone.
1. Changing the settings on the phone: See "Time Zone" on page 42.
2. Changing the settings on the phone‘s web interface: See "Time Zone" on
page 42.
If the time is still incorrect, there may be a problem with the time server.
Contact your Administrator.
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snom MeetingPoint User Manual Getting to Know Your Phone
g etting to noW our hone k y p
This manual describes the functions of the phone with the standard factory
settings. If your phone was installed and/or set up by someone else, the
standard settings may have been changed. Please check with that person or
company if the phone does not react as described in this manual.
h CardWare omponents
Display screen
Speaker Microphone Keypad LEDs
Blue, slowly Incoming call
blinking
Steady blue light Call in progress, missed call
Steady red light Mute, microphone turned off
Keypad
Alphanumerical keypad
Menu key:
Settings, call fwd,
system info, user/
admin mode, reboot
Start/end/back
recording
Increase volume
Decrease volume
Mute
Context navigation
Hang up/end line
End conference
Answer incoming
call
Dial / Redial
Start conference
Context navigation
Function keys
Activate function
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snom MeetingPoint User Manual Getting to Know Your Phone
C - ontext sensitive funCtion keys
The current context-sensitive function of the key is indicated by a symbol in the
function key line directly above the key. For the list of symbols, see "Symbols
of the Function Key Line" on page 18.
C ontext navigation keys
Press to go up and down on-screen menus or lists
Press to page through screens or to move left and right in
function key line
g h reen andset key
1. When a call is coming in: Press once to accept.
2. When the phone is idle: Press twice to redial last number dialled.
3. When the phone is idle: Press to call last 100 numbers dialled on-
screen. Select a number with and press to dial.
4. In some contexts, press to make selections or save changes to
settings.
r h ed andset key
1. Press to terminate the ongoing call.
2. Press to terminate the ongoing conference.
3. When changing settings: Press to break off and return to previous screen.
v koLume eys
Press to increase the volume, press to lower the volume:
1. of the ringer while phone is idle or ringing.
2. of the speaker/microphone while in a call.
m k ute ey
• In a call press to turn the microphone on and off.
• In idle mode press to turn DND mode on and off.
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snom MeetingPoint User Manual Getting to Know Your Phone
Missed: 1 New missed call(s) + and their total number
CFwd: 153 Call forwarding is on + phone number incoming
calls will be forwarded to
1 new 0 old message Message(s) waiting on mailbox + the total
number of new and old messages
DND (do not disturb) mode is activated
f :unCtion key Line
The current context-sensitive function of the key is indicated by a symbol in the
function key line directly above the key. For the list of symbols, see "Symbols
of the Function Key Line" on page 18.
Alphanumeric keypad
Press any key on the alphanumeric keypad to open the edit screen. The
current input mode is indicated by the symbol 123, abc, or ABC in the
information line of the display. Press the function key underneath the symbol in
the function key line to change it.
• 123 in information line, in function key line: Current input mode is
numbers; press function key to change to small letter mode.
• abc in information line, in function key line: Current input mode is
small letters; press function key to change to capital letter mode.
• ABC in information line, in function key line: Current input mode is
capital letters; press function key to change to number mode.
e L , n , s Cntering etters umeraLs and peCiaL haraCters
Switch to appropriate input mode, if necessary. When in letter mode, press
each respective key one to four times quickly to type the first through fourth
letter printed on the key.
• To enter the period (.), use letter modes upper or lower case and press
.
• To enter a space ( ), use letter modes upper or lower case and press V
once.
• To enter a hyphen (-), use letter modes upper or lower case and press
twice.
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snom MeetingPoint User Manual Getting to Know Your Phone
To enter the special characters listed in the following table, use input modes
upper or lower case and press quickly as many times as indicated.
1x . 2x + 3x @ 4x 1 5x : 6x ,
7x ? 8x ! 9x - 10x _ 11x / 12x (
13x ) 14x ; 15x & 16x % 17x * 18x #
19x < 20x = 21x > 22x $ 23x [ 24x ]
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snom MeetingPoint User Manual Getting to Know Your Phone
t p mhe hone enus
Menu Key
Press to open the top-level menu on the display. Press an item‘s number
on the alphanumeric keypad to open the lower-level menu. Alternative: Use
to go to desired item and press or .
3
Reset VLAN
1
Preferences
1
Language
2
Timezone
3
Tone Scheme
4
Contrast
5
Backlight
6
Ringer
7
Equalizer
2
Call Features
1
Call Forward
1
Forward all
2
Forward on busy
3
Fwd after timeout
2
Outgoing Calls
1
Auto Dial
2
Number Guessing
3
Call Completion
4
Hide own ID
3
Incoming Calls
1
Call Waiting
2
Reject anonymous
3
Auto Answer Indic.
4
Auto Answer Type
3
Identity
1
Outgoing Identity
2
Reregister
3
Edit
4
Logoff
5
Logoff all
4
Network
1
IP Setting
2
Webserver
1
Webserver Type
2
HTTP Admin Server
3
HTTP Password
3
VLAN
1
VLAN ID (0-4095)
2
VLAN Priority (0-7)
5 (4)
Maintenance
1
System Info
2
User/Admin Mode
3
Reboot
4
Reset Values
The network menu cannot be accessed
when the phone is running in user mode;
the maintenance menu will move to no. 4
on the top-level menu.
For more information on user/administrator
mode, see page 22.
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snom MeetingPoint User Manual Getting to Know Your Phone
Example: Changing the setting for "call waiting“
Using function keys
The faster method:
Using keypad numbers
Press
The display shows
this screen:
Press
The display shows
this screen:
Press
The display shows
this screen:
Press
The display shows
this screen:
Press
The display shows
this screen:
Press
The display shows
this screen:
Keep current setting:
Press to break off changing the setting
Press to return to idle screen
Change setting:
Press or to select
Press to save new setting,
Press to return to idle screen
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snom MeetingPoint User Manual Getting to Know Your Phone
Function Key Line
Factory default, idle screen:
C m onferenCe enu
From idle screen pressing opens the conference menu. When in call or
in conference pressing this key puts the call or conference on hold and opens
the conference menu. Press a number key to open function or submenu.
1 Dial a number Opens the screen for dialing input
2 Call lists Opens phone‘s call lists
3 Ext. AddrBook Initiates a directory search in external data banks (OCS
Edition, LDAP) if available in your network. Please talk
to your administrator.
4 Int. AddrBook Opens the phone‘s internal directory - see page 23
5 Contact List Opens list of your contacts if available in your network.
Please talk to your administrator.
C L aLL ists
Press function key to open the call list menu (missed, received, and
dialled calls).
Missed Press to open the list of missed calls.
Select a call: Press .
Show call details:
Page through details:
Details:
From
To
Time
Missed (total
no.)
Received Press to open the respective list.
Select a call: Press .
Show call details:
Page through details:
Details:
From
To
Time
Duration
Costs
Dialled Press
With a call selected: Press to dial.
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snom MeetingPoint User Manual Getting to Know Your Phone
With call details on
screen: Press and to dial
Press to save number to directory
Press to delete this call
dnd ( do not disturb )
Press to turn on "Do not disturb" mode. The information line shows:
All incoming calls will be forwarded to the number set in call forwarding (see
"Call Forwarding" on page 36) or receive a busy signal if there is no setting for
call forwarding. Press again to turn off DND mode.
Symbols of the Function Key Line
Different symbols will appear in the function key line, depending on the
phone's current status (idle, incoming call ringing, in call, etc.). Press the
function key underneath the symbol to perform the action or to open the menu
or list it represents.
C ontext navigation symboLs
On idle screen: Select outgoing identity
In other contexts: Go up and down menus and lists
Settings: Decrease/increase (volume, for example)
Selections: Go back/forward (between yes and no, for example)
f unCtion key symboLs
On idle screen: Open conference menu with directories and call
lists
When in call: Place current call on hold
When in conference: Put conference on hold
Call lists (missed, received, dialled calls)
Turn "do not disturb“ mode on and off
Opens call lists
Opens phone‘s directory
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snom MeetingPoint User Manual Getting to Know Your Phone
Opens external directory when available
Press to change input mode to capital letters
Press to change input mode numbers
Press change input mode to small letters
Open selected (marked) menu item
Return to previous display
Add phone number to directory
Delete character to the left of the cursor
Reject incoming call. The caller hears the busy signal.
Reject incoming call and place phone number on Deny list.
Transfer call
Retrieve new message from mailbox
Edit phone book and call list entries
Deletes entire currently open list
Show call details
Page through call details
Return to idle screen
Turn on call completion for this call when called number busy
Adjust volume
Add phone number of on-screen call to phone book
Delete on-screen call from call list
Terminate connection to marked conference participant
Split marked participant from conference for one-on-one conver-
sation
Reduce list of timezones to entries relevant to phone language
Expand list of timezones to show all entries
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snom MeetingPoint User Manual Getting to Know Your Phone
t p ’ W ihe hone s eb nterfaCe
Press > 5 Maintenance > 1 System Info to look up the phone‘s IP address.
Open the web browser of your PC and type http:// followed by the IP address,
for example http://192.168.9.14. The web interface will open with the Security
page which is shown only when the web interface is opened for the first time
upon initialization or after reboot or a resetting of values:
We urge you to set administrator and HTTP passwords. The default
administrator password is 0000 (4 zeros); there is no default HTTP password.
If you set your own passwords, be sure to write them down and store them in a
secure place.
If you do not wish to set an HTTP password, you can turn off the reminder
on the phone’s display until the next reboot or forever by clicking on the
appropriate button. If you change your mind later, you can set the password
on the phone’s web interface, "Advanced"page > "QoS Security" tab > "HTTP
Server" (see "Notational conventions" on page 6) or turn off the warning later
at Advanced > QoS Security > Security > Ignore security advices >
.
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snom MeetingPoint User Manual Getting to Know Your Phone
How the Web Interface Works
The vertical menu on the left side of the window is always the same, no matter
which window happens to be open at the time. Available menu items depend
on whether the phone is running in user or administrator mode.
Click on a menu item to open that page. Some pages contain several
documents. To make a document visible, click on its tab. The font weight of
the characters on the active tab is bold. Only one tab can be active at a time.
W s o m p seb ettings verriding anuaL hone ettings
In some cases settings activated on the web interface override manual settings
on the phone. If a setting you have made on the phone does not appear to
take effect, look for a conflicting setting on the web interface.
Always click on before clicking on a different menu item or
closing the web interface if you wish to save the changes you have
made.
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snom MeetingPoint User Manual Getting to Know Your Phone
u m /aser ode dministrator ode m
Some windows, like Preferences shown here, are available in user mode while
many are not. The menu item Advanced is available but the settings normally
found on it are not.
To return the phone and its web interface to administrator mode, enter the
administrator password in Administrator Login and click on Save. The default
password is 0000 (4 x zero).
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snom MeetingPoint User Manual Directories
direCtories
p dhone ireCtory internaL phone book ( )
The phone directory can hold 250 entries consisting of name and phone
numbers. Entries can be added and edited on the phone and on the web
interface.
In addition to adding and editing entries, the web interface allows you to
assign a contact type and an identity for outgoing calls to each entry.
Any changes you make on the web interface will not take effect until you click
on Save. Changes will be lost if you open another page of the web interface
without first clicking on Save.
Nickname
The name entered in this text field is the name used in the "Name“ field of the
phone book and the name under which the phone book entry will be stored. It
is shown on your phone‘s display when you are calling the associated phone
number.
Contact Types
• VIP: Calls from numbers with this contact type will ring on your phone
even when DND mode is active. You can assign a ringtone to this contact
type as well. If your VIP is also assigned to a group (see below) and if
that group also has a ringtone, the ringtone assigned to that group will be
played.
• Deny List: Calls from phone numbers with this contact type will not ring
on your phone. The caller hears the "Busy" signal.
Identity for Outgoing Calls
When an identity, with a specific VoIP provider, for example, is to be used for
calls to certain phone numbers. You must dial the number from the directory,
however. If you simply type it on the keypad, the current outgoing identity, as
indicated on the display, will be used.
Group
Friends, Family, Colleagues: You can assign a distinct ringtone to each group.
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snom MeetingPoint User Manual Directories
Assign Ringtones
The phone has 10 built-in ringtones. It is also possible to download a custom
melody.
pLaying ringtones baCk .
On the phone: > 1 Preferences > 6 Ringer. The identities are shown
on the display. Select one and press . The list of ringtones is shown.
The tone currently set for the identity is at the top of the list and is played
immediately. Press or to play other tones. Press twice and
once to return to the idle screen.
On the web interface (the ringtones will be played by the phone):
Configuration Identity (1-12) > Login. Select a ringer from 1 to 10 in the
drop-down menu of Ringtone and click on Play Ringer.
a ssigning ringtones to groups and or ContaCt type / vip:
Preferences > Directory Ringtones.
Select a ringtone from the respective drop-down menu.
Click on .
Adding/Editing Entries on the Phone
a dding neW entry.
Press > 4 Int. AddrBook >
Type name > Press > Type number > Press .
editing existing entry
Press > 4 Int. AddrBook. Move cursor to desired entry with .
Press .
Delete letter to left of cursor with > Make changes > Press to save.
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snom MeetingPoint User Manual Directories
e xternaL direCtories
Provided by your network, your VoIP provider, or another external source.
LDAP
Enter the necessary data obtaintained from your administrator, VoIP provider
or other external source in the text fields of the phone‘s web interface >
Advanced > Network > LDAP.
When available, press > 3 Ext. AddrBook to open.
Enter first letter of name you are searching for.
Typo? Press to delete character to the left of cursor.
Type more letters if name shown isn‘t the right one, or press .
ContaCts
Provided by your network, your VoIP provider, or another external source.
Enter the contact list‘s URI in the text field of the phone‘s web interface >
Configuration Identity # > SIP tab > Contact list URI.
When available, press > 5 Contacts to open.
Selecting a contact: .
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snom MeetingPoint User Manual Using the Phone
u psing the hone
This section describes the functions of the phone with the standard factory
settings. If your phone was installed and/or set up by someone else, the
standard settings may have been changed. Please check with that person or
company if the phone does not react as described here.
The caller information displayed on the screen is controlled by the setting on
the phone‘s web interface > Preferences > General Information > Number
Display Style > drop-down list. The default setting is "Name".
m Caking aLLs
See "Entering Letters, Numerals, and Special Characters" on page 13 for input
modes. See "Display Layout" on page 12 on identities available for outgoing
calls. See "Identities/Accounts" on page 39 on how to configure identities.
If more than one identity is shown on the display, the one with the black one
is the outgoing identity for the call and the number/name that will show on the
callee’s phone. Select a different identity with the up or down arrows.
Note: See "Adding/Editing Entry on Web Interface" on page 25 on how to
assign a fixed outgoing identity to calls being made to a certain number.
The outgoing number will only be used automatically when the call is initi-
ated from the phone book!
Selecting Identity for Current Outgoing Call
Use to select a different identity, if necessary.
Using Auto Dial
A timespan in seconds must be selected from the drop-down menu of
Advanced > Behavior > Phone Behavior > Auto Dial. The phone will dial the
number on the display when the specified number of seconds has passed.
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snom MeetingPoint User Manual Using the Phone
Calling Number from Call List
Press LIST and the down arrow, if necessary, to select missed, received, or
dialled calls. Use the down arrow, if necessary, to select a phone number.
Press to dial.
Calling Number from Directory
f p drom hone ireCtory
Press > 4 Int. AddrBook > > or to dial.
f Ldap drom ireCtories.
Press > 3 Ext. AddrBook > > or to dial.
Enter first letter of name you are searching for. Type more letters if name
shown isn‘t the right one, or press .
If you need to correct an error, use to backspace and space forward;
press to delete the character to the left of cursor.
Speed Dial
See "Speed Dial" on page 46 on setting speed dial numbers. Enter the number
(0-30) or the special character (#, *) assigned to a phone number and press
.
Emergency Numbers
Can be dialled even when the keyboard is locked! See "Emergency Numbers"
on page 43 on how to set them. Enter the number and press .
Call Completion
Depends on availability in your network. On snom phones call completion
means that when a called number is busy, the phone will call you back as soon
as the dialled number is no longer busy. The factory default setting is "off".
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snom MeetingPoint User Manual Using the Phone
Changing the setting to turn it on:
• Press > 2 Call Features > 2 Outgoing Calls > 3 Call Completion.
• Press or to show "On" on display.
• Press to save setting and to return to idle screen.
Now, whenever a dialled number is busy, will appear in the function key
line.
Press to activate call completion. Press to return to idle screen
without activating call completion. If you have activated call completion for this
call:
Press to end call completion for this call. Press to return to the idle
screen, keeping call completion active for this call. You can now make other
calls. When the number called is no longer busy, your phone will beep (three
short beeps) and ask whether to dial or not.
Redial
From the idle screen:
Press to show the last 100 dialled numbers on the display. Press
to move up and down the list.
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snom MeetingPoint User Manual Using the Phone
Show details
of marked call: To From Time Duration
Costs To
Caution: Pressing this key will delete entire list of calls
or Dial on-screen number
Add number to phone‘s directory
Delete this call
Move function key line to the left/right
Number Guessing (Auto Completion)
To set this function, see "Number Guessing" on page 46 . When you dial and
have typed the minimum number of digits, the phone offers numbers containing
the typed string from its call lists and from the directory for selection. Example:
The setting is 4 digits; when you have typed four digits the phone offers the
first number containing that string, if any.
Backspace
Delete character to the left of the cursor
Dial offered number
Edit offered name and number
Change input mode to small/capital letters/numbers
a CCCepting aLLs
When a call is ringing, press to accept it:
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snom MeetingPoint User Manual Using the Phone
m Cissed aLLs
Missed calls are indicated by the three call indication LEDs glowing blue and
by the text message "Missed" followed by the number of missed calls in the
information line. Press to turn both indicators off.
a CCtive aLLs
Mute/unmute and volume control: See "Mute Key" on page 11 and "Volume
Keys" on page 11.
Hold
Press to put current call on hold. Press to get caller back on the line.
Attended and Blind Transfer
When you have a call on the line, there are two ways to transfer the call to a
third party.
a t .ttended ransfer
Press to put call on hold
Press to get the dial screen
Type the number you wish to transfer the call to.
Press to dial
Announce the call. If the party wishes to accept the call
Press
Press
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snom MeetingPoint User Manual Using the Phone
b tLind ransfer
Press to get dial screen
Type the number you wish to transfer the call to
Press to dial number and transfer call
Call Waiting
When you are in a call or in a conference, another call coming in will be
announced visually by the phone number of the calling phone in the information
line. Incoming call during conference: See page 35.
Reject the call:
Press The caller hears the "busy“ signal
Transfer the call (blind transfer):
Press You remain in the first call
Dial the number you wish to transfer the second call to
Press
Accept the call:
Press to accept the second call. The first call is put on
hold
Press to initiate call transfer, enter the target phone
number, and press . The second call rings on the
target phone.
Press to get the first call back on the line
terminating aLLs C
Press .
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snom MeetingPoint User Manual Using the Phone
a dding partiCipant s to ongoing ConferenCe( )
Press to put the conference on hold and to open the menu "Add to
conference“.
Call new participant:
Press and type phone number OR
press and select phone number from one of the call
lists
OR
press and select phone number from an external
directory OR
press and select phone number from the phone
directory
OR
press and select phone number from your list of
contacts
Press to dial. When connected
press to put new participant on hold and call
another participant OR
Press to return all participants to conference
t aLking to partiCipant one on one - -
Press to select one of the participants
Press to talk to marked participant alone and put the other
conference participants on hold
Press to return all participants to conference
terminating ConneCtion With one partiCipant
Press to select one of the participants
Press to cut the connection to this participant
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snom MeetingPoint User Manual Using the Phone
i nComing CaLL during ConferenCe
You can:
1. Reject the call. Press . The caller hears the “busy" signal.
2. Transfer the call. Press > Dial the number you wish to transfer the
call to > Press .
3. Accept the call. Press to put conference on hold and accept the call.
You can then:
a. press to unhold the conference and add the caller to it; OR
b. press to end the call, press to unhold the conference.
e nd ConferenCe
Press Display prompt:
Press to terminate the conference OR
press to continue the conference
r r i CejeCting or edireCting nComing aLLs
This includes manual and automatic rejection and redirection and rejection of
anonymous calls.
Manually
If you do not wish to pick up a ringing call, you can obviously let it ring, or
reject or blindly transfer it:
rejeCt
Press The caller hears the "busy“ signal
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Press The caller hears the busy signal and the number
will be placed on the Deny list so that incoming
calls from that number will always be rejected. This
function is available only if set beforehand on the
phone’s web interface, Advanced > Behavior >.
Phone Behavior > Deny All Feature: "on"
r ( )edireCt bLind transfer
Press > Dial the number you wish to transfer the call to > Press >
The incoming call will start to ring on the other phone.
Automatically
These are your options when you want to have incoming calls rejected or
forwarded automatically:
• Deny List. See "Contact Types" on page 23.
• DND (do not disturb mode). All incoming calls will be forwarded to the
number set in call forwarding or receive a busy signal if there is no setting
for call forwarding.
Press to activate, press again to turn DND off.
• Call Forwarding. See page 44.
Reject anonymous calls
Please note that calls from analog phone connections without caller ID
will, most likely, be received as anonymous calls and rejected if you turn
this function on.
> 2 Call Features > 3 Incoming Calls > 2 Reject anonymous > Press
or to show "On" on display > Press > Press .
C faLL orWarding
Forward All: Forwarding all incoming calls to the number of the phone,
extension, or mailbox specified as this function’s target.
Forward when Busy: Calls ringing while phone is busy are forwarded to the
number of the phone, extension, or mailbox specified as this function’s target.
Forward after Timeout: When a call starts ringing, the phone will wait for
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the number of seconds specified. If the call is not accepted by the end of this
time period, it is forwarded to the number of the phone, extension, or mailbox
specified as this function’s target.
Making/changing settings on the phone
Setting phone numbers incoming calls will be forwarded to:
Forward all Forward when busy Forward after timeout
Press
Press
Call Features Call Features Call Features
Press
Call Forwarding Call Forwarding Call Forwarding
Press
Forward all
Forward when busy
Forward after timeout
Press Target when
forwarding Target when
forwarding Target when
forwarding
Type phone number phone number phone number
Press
Call forwarding time
Type number of seconds
Press to save new/changed setting(s), press to abort
Press to return to idle screen or press Enable Forwarding to
turn on call forwarding.
Turning on call forwarding
from the idle screen. If the phone number has not been set or needs to be
changed, follow the instructions above and continue with step 6 below gray-
shaded area.
Forward all Forward when busy Forward after timeout
Press
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Press
Call Features Call Features Call Features
Press
Call Forwarding Call Forwarding Call Forwarding
Press
Forward all
Forward when busy
Forward after timeout
Press
Enable Forwarding Enable Forwarding Enable Forwarding
Press to select "Yes' to select "Yes" to select "Yes"
Press to save new/changed setting, press to abort
Press to return to idle screen. The information line now contains
"CallFwd“ and the target phone number
Turning off call forwarding
Forward all Forward when busy Forward after timeout
Press
Press Call Features Call Features Call Features
Press
Call Forwarding Call Forwarding Call Forwarding
Press
Forward all
Forward when busy
Forward after timeout
Press
Enable Forwarding Enable Forwarding Enable Forwarding
Press to select "No" to select "No" to select "No"
Press to save, press to abort
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snom MeetingPoint User Manual Customizing Phone Settings
Customizing hone ettings p s
See "The Phone’s Web Interface" on page 20 on how to open the phone’s web
interface, how the web interface works and how you change the settings, and
what the difference between administrator and user mode is.
If you have access to administrator mode, but do not consider yourself to be an
expert on SIP and SIP phones, we recommend that you do not change any of
the technical settings since this may adversely affect the phone’s performance
or put it out of order altogether.
If you want more information on a web interface setting, click on the radio
button with the question mark that you see to the right of each item. It links to
a page on snom’s Wiki with detailed information about that particular item.
Any changes you make on the web interface will not take effect until you click
on . Changes will be lost if you open another page of the web interface
without first clicking on .
i /adentities CCounts
The phone supports up to twelve accounts or "phone numbers" with one or
more providers or within an office or organization network. On snom’s phones
these accounts or phone numbers are called "identities".
If your phone is part of an office network, you may need to contact your
administrator to configure new or change existing identities, as this can only be
done when the phone is running in administrator mode.
See "Phone Installation and initialization" on page 7 for the information on
required input data.
Configuring New Identity/Account
Web interface only!
Click on an identity in the menu on the left. The configuration window for that
identity will open; it contains four tabs, with the left one, Login, visible in the
front.
Enter the information received from your provider or your administrator in the
appropriate fields.
• The display name is optional and freely selectable. It will be sent to any
parties you call unless you hide your identity (see "" on page 45). If you do
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snom MeetingPoint User Manual Customizing Phone Settings
not enter a display name, the data in the "Account" text field will be shown
on your display and sent to any parties you call unless you hide your
identity.
• Any text you enter in "Display text for idle screen" will be shown - instead
of your display name or account - . It will not be on your display only
sent to any parties you call.
• You can choose one of 10 built-in ringtones or a custom melody, or turn
off the ringer by selecting "Silence".
Select a ringer from the ringtone drop-down list of Login > Ringtone and
click on "Play Ringer". The tone will be played by your phone.
If you have selected the custom melody, enter the URL to the data file in
the text field underneath. It must be a file of the type PCM 8 kHz 16 bit/
sample (linear) mono WAV.
Click on "Re-Register" and "Save".
Please note: The ringer set for a contact type overrides the ringer for a
particular identity; in case of a conflict the phone will use the contact type
ringer. If your ringtones don’t seem to work as expected, contact your
administrator. There may be an overriding setting on the PBX.
automatiC aCCeptanCe of inComing CaLLs
1. Setting: Identity # > SIP tab > Auto Answer >
2. Select audio device for automatic acceptance: Preferences > Auto
Answer > Type of Answering > pull-down list > Save
3. If you wish to be alerted acoustically whenever the phone accepts a call
automatically: Preferences > Auto Answer > Auto Answer Indication
ContaCt ist L
A contact list must be available on a server. Setting:
• Identity # > SIP tab > Contact List > . Enter URI in text field and
click on "Save".
• Identity # > SIP tab > Contact List URI > Enter URI in text field.
• Click on "Save"
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snom MeetingPoint User Manual Customizing Phone Settings
Editing an Existing Identity/Account
Can be done on the web interface and on the phone itself.
o .n the Web interfaCe
Open the Configuration page of the identity and make the changes in the text
fields. See "Configuring New Identity/Account" on page 39.
If you have changed the account or the registrar, click on "Re-Register". If you
have made other changes, clicking on "Save" suffices.
o .n the phone
> 3 Identity > 3 Edit User > Select identity with > Open edit mode
with > Edit number, if necessary > Press or > Edit name, if
necessary > Press or to return to idle screen.
L s p W ianguage ettings of hone and eb nterfaCe
The language used on the phone can be changed on the phone as well as on
the web interface. The language used on the web interface can be changed
on the web interface only.
Phone Language
s .etting on the phone
> 1 Preferences > 1 Language > Select language with > Press
to save or to return to "Preferences" menu without saving > Press to
return to idle screen.
s .etting on the Web interfaCe
Preferences > General Information > Language > Select from drop-down list
> Click on Save.
Web Interface Language
Preferences > General Information > Webinterface language > Select from
drop-down list > Save.
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snom MeetingPoint User Manual Customizing Phone Settings
d tiaL ones
Different dial tones for different countries! Select yours on the phone or on the
web interface.
On the Phone
> 1 Preferences > 3 Tone Scheme > Select country with > Press
to save or to return to Preferences menu without saving > Press
to return to idle screen.
On the Web Interface
Preferences > General Information > Tone Scheme > Select country from
drop-down list > Save.
t zime one
The list is arranged by the difference in hours (+/-/0) to the UTC and, within
each time zone, alphabetically by selected locations. The setting can be
changed on the phone and on the web interface (administrator mode only).
On the Phone
> 1 Preferences > 2 Time Zone > Select location with > press
to save or to return to Preferences menu without saving > to return
to idle screen.
• Press to collapse the open list to show only language-relevant time
zones.
• Press to expand the open list to show all time zones.
On the Web Interface
Available in administrator mode only.
Advanced > Network tab > Time > Timezone > Select your location in the the
drop-down list > Save.
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snom MeetingPoint User Manual Customizing Phone Settings
date and time ormats f
Can be set and changed on the web interface only.
Date
Preferences > General Information > US Date Format
Formats: m/d (example: 5/6 means May 5)
mm/dd (example: 10/12 means October 12)
Formats: d.m (example: 6.5 means May 5)
dd.mm (example: 12.10 means October 12)
Time
The time setting applies to phones and/or firmware versions with a digital clock
only. If the phone has a clock face, changing the setting will not affect it.
Web interface > Preferences > General Information > 24 Hour Clock
The time on the phone’s display will be shown in 24-hour
format, 00:01 to 24:00
The time on the phone’s display will be shown in AM/PM
format, 0:01 AM to 12:00 PM.
emergenCy umbers n
These are numbers that can be dialled even when the keyboard is locked.
They must be set beforehand on the web interface.
• Click on Preferences > Lock Keyboard > Emergency Numbers (space
separated).
• Enter the emergency numbers in the text field. Type each number without
spaces between the digits, separate the individual numbers with one
empty space between them.
Example: If you want to set the emergency phone number 911 and the
phone numbers of your doctor (986543) and a friend (234578), the entry
would look this: 911 986543 234578.
• Click on .
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snom MeetingPoint User Manual Customizing Phone Settings
C faLL orWarding
This feature automatically redirects all or certain incoming calls to another
phone or a mailbox. It is possible to configure the settings on the phone and
on the web interface.
Always. All incoming calls are forwarded to the number of the phone,
extension, or mailbox specified as this function’s target.
Busy. Calls ringing while phone is busy are forwarded to the number of the
phone, extension, or mailbox specified as this function’s target.
Timeout. When a call starts ringing, the phone will wait for the number of
seconds specified. If the call is not accepted by the end of this time period,
it is forwarded to the number of the phone, extension, or mailbox specified as
this function’s target.
On the Phone
See "Making/changing settings on the phone" on page 37 and "Turning on call
forwarding" on page 38.
On the Webpage
If your Internet Telephony provider or your PBX uses codes to turn functions on
and off, refer to their manuals for the codes to enter in On Code/Off Code text
fields or ask your administrator.
s etting forWarding numbers
• Always (all incoming calls): Preferences > Call Forwarding > Always.
Type number in Target text field. .
• Busy: Preferences > Call Forwarding > Busy. Type number in Target text
field. .
• Timeout: Preferences > Call Forwarding > Timeout. Type number in
Target text field; type number of seconds in the Timeout (sec) text field.
.
t urning CaLL forWarding on
Click on the radio-button "on" of the call forwarding event and click on .
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snom MeetingPoint User Manual Customizing Phone Settings
C aLL CompLetion
See also "Call Completion" on page 28. The factory default setting is "off".
Changing the setting to turn it on:
On the phone
Press > 2 Call Features > 2 Outgoing Calls > 3 Call Completion > Press
or to show "On" on display > Press to save setting > Press to
return to the idle screen.
On the web interface
Open the phone's web interface > Advanced > Behavior > Phone Behavior >
Call completion > .
ringtones
You can choose one of 10 built-in ringtones or a custom melody, or turn off the
ringer.
• A ringtone can be assigned to an identity so that incoming calls for
different identities will be announced by different ringtones. See
"Configuring New Identity/Account" on page 39.
• A ringtone can also be assigned to contact types so that incoming calls
from phone numbers of that type will be announced by the selected
ringtone. See "Contact Types" on page 23.
• When using a headset, choose whether the ringtone will sound in the
headset or on the loudspeaker: Preferences > Ringtone Defaults > Save.
Note: The ringer set for a contact type overrides the ringer for a particular
identity; in case of a conflict the phone will the contact type ringer. If your
ringtones don’t seem to work as expected, contact your administrator. There
may be an overriding setting on the PBX.
Produktspezifikationen
| Marke: | Tiptel |
| Kategorie: | Telefon |
| Modell: | Snom MeetingPoint |
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