Supermicro SuperServer SSG-121E-NES24R Bedienungsanleitung

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USER’S MANUAL
Revision 1.0
SuperServer®
SSG-121E-NES24R
The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The vendor assumes
no responsibility for any inaccuracies that may be contained in this document, and makes no commitment to update
or to keep current the information in this manual, or to notify any person or organization of the updates. Please Note:
For the most up-to-date version of this manual, please see our website at www.supermicro.com.
Super Micro Computer, Inc. ("Supermicro") reserves the right to make changes to the product described in this manual
at any time and without notice. This product, including software and documentation, is the property of Supermicro and/
or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, except
as expressly permitted by the terms of said license.
IN NO EVENT WILL Super Micro Computer, Inc. BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT
OR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, SUPER
MICRO COMPUTER, INC. SHALL NOT HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STORED
OR USED WITH THE PRODUCT, INCLUDING THE COSTS OF REPAIRING, REPLACING, INTEGRATING,
INSTALLING OR RECOVERING SUCH HARDWARE, SOFTWARE, OR DATA.
Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara County in the
State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution
of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class A or Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in industrial environment for Class A device or in residential
environment for Class B device. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with
radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in
which case you will be required to correct the interference at your own expense.
California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies only
to products containing CR (Manganese Dioxide) Lithium coin cells. “Perchlorate Material-special handling may apply.
See ”.www.dtsc.ca.gov/hazardouswaste/perchlorate
WARNING: This product can expose you to chemicals including
lead, known to the State of California to cause cancer and birth
defects or other reproductive harm. For more information, go
to www.P65Warnings.ca.gov.
!
The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment,
nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other critical
systems whose failure to perform be reasonably expected to result in signiîšżcant injury or loss of life or catastrophic
property damage. Accordingly, Supermicro disclaims any and all liability, and should buyer use or sell such products
for use in such ultra-hazardous applications, it does so entirely at its own risk. Furthermore, buyer agrees to fully
indemnify, defend and hold Supermicro harmless for and against any and all claims, demands, actions, litigation, and
proceedings of any kind arising out of or related to such ultra-hazardous use or sale.
Manual Revision 1.0
Release Date: March 08, 2023 vc
Unless you request and receive written permission from Super Micro Computer, Inc., you may not copy any part of this
document. Information in this document is subject to change without notice. Other products and companies referred
to herein are trademarks or registered trademarks of their respective companies or mark holders.
Copyright © 2023 by Super Micro Computer, Inc.
All rights reserved.
Printed in the United States of America
3
Preface
3
Preface
Preface
About this Manual
This manual is written for professional system integrators and PC technicians. It provides
information for the installation and use of the server. Installation and maintenance should be
performed by experienced technicians only.
Please refer to the SSG-121E-NES24R server speciîšżcations page on our website for updates
on supported memory, processors and operating systems (http:// www. supermicro. com).
Notes
For your system to work properly, please follow the links below to download all necessary
drivers/utilities and the user’s manual for your server.
• Supermicro product manuals: http://www.supermicro.com/support/manuals/
• Product drivers and utilities: https://www.supermicro.com/wdl
• Product safety info: http://www.supermicro.com/about/policies/safety_information.cfm
If you have any questions, please contact our support team at:
support@supermicro.com
This manual may be periodically updated without notice. Please check the Supermicro website
for possible updates to the manual revision level.
Secure Data Deletion
A secure data deletion tool designed to fully erase all data from storage devices can be found
on our website: https://www.supermicro.com/about/policies/disclaimer.cfm?url=/wdl/utility/
Lot9_Secure_Data_Deletion_Utility/
Warnings
Special attention should be given to the following symbols used in this manual.
Warning! Indicates high voltage may be encountered when performing a procedure.
Warning! Indicates important information given to prevent equipment/property damage
or personal injury.
4
Preface
Contents
Chapter 1 Introduction
1.1 Overview ...............................................................................................................................9
1.2 System Features ................................................................................................................10
Front View .........................................................................................................................10
Drive Carrier Indicators ..................................................................................................10
Control Panel .................................................................................................................12
Rear View ..........................................................................................................................13
Power Supply Indicator ..................................................................................................13
1.3 System Architecture ...........................................................................................................14
1.4 Motherboard Layout ...........................................................................................................16
Quick Reference Table ......................................................................................................17
Motherboard Block Diagram .............................................................................................19
Chapter 2 Server Installation
2.1 Overview .............................................................................................................................20
2.2 Unpacking the System .......................................................................................................20
2.3 Preparing for Setup ............................................................................................................20
Choosing a Setup Location ...............................................................................................20
Rack Precautions ..............................................................................................................21
Server Precautions ............................................................................................................21
Rack Mounting Considerations .........................................................................................21
Ambient Operating Temperature ....................................................................................21
Airow ............................................................................................................................22
Mechanical Loading .......................................................................................................22
Circuit Overloading ........................................................................................................22
Reliable Ground .............................................................................................................22
2.4 Installing the Rails ..............................................................................................................23
Identifying the Rails ...........................................................................................................23
Releasing the Inner Rail....................................................................................................24
Installing the Inner Rails on the Chassis ..........................................................................25
Installing the Outer Rails onto the Rack ...........................................................................26
2.5 Installing the Chassis into a Rack ......................................................................................27
Removing the Chassis from the Rack ..............................................................................28
5
Preface
Chapter 3 Maintenance and Component Installation
3.1 Removing Power ................................................................................................................29
3.2 Accessing the System ........................................................................................................30
3.3 Processor and Heatsink Installation ...................................................................................31
The 4th Gen. Intel Xeon Scalable Processor ...................................................................31
Overview of the CPU Socket ............................................................................................35
Overview of the Processor Carrier Assembly ...................................................................36
3. Processor Carrier Assembly (with processor seated inside the carrier) ...................36
Overview of the Processor Heatsink Module (PHM) with SP XCC and Carrier E1A .......37
Overview of the Processor Heatsink Module (PHM) with SP MCC and Carrier E1B ......38
Creating the Processor Carrier Assembly .........................................................................39
Creating the PHM .............................................................................................................43
Creating the PHM (1U Heatsink) ......................................................................................44
Preparing the CPU Socket for Installation ........................................................................45
Preparing to Install the PHM into the CPU Socket ...........................................................46
Installing the PHM into the CPU Socket ...........................................................................49
Removing the PHM from the CPU Socket .......................................................................52
Removing the Processor Carrier Assembly from the PHM ..............................................53
Removing the Processor from the Processor Carrier Assembly ......................................55
3.4 Memory ...............................................................................................................................56
Memory Support ................................................................................................................56
Memory Population for the X13DP Motherboards (with 32 DIMM Slots) .....................57
PMem 300 Series Population Table for X13DP Motherboards (with 32 DIMM Slots) ..58
Memory Population Guidelines .........................................................................................59
Guidelines Regarding Mixing DIMMs ............................................................................59
DIMM Construction ........................................................................................................59
Installing Memory ...........................................................................................................60
3.5 Motherboard Battery ...........................................................................................................61
3.6 Storage Drives ....................................................................................................................62
Installing Drives .................................................................................................................62
3.7 System Cooling ..................................................................................................................64
Installing the Air Shrouds ...............................................................................................65
3.8 Power Supply .....................................................................................................................66
Power Supply LEDs ..........................................................................................................66
6
Preface
3.9 PCI Expansion Cards ........................................................................................................68
3.10 Cable Routing Diagram .....................................................................................................69
Chapter 4 Motherboard Connections
4.1 Power Connections ............................................................................................................70
4.2 Headers and Connectors ...................................................................................................71
4.3 Jumpers ..............................................................................................................................74
4.4 LED Indicators ....................................................................................................................75
Chapter 5 Software
5.1 Microsoft Windows OS Installation .....................................................................................76
5.2 Driver Installation ................................................................................................................78
5.3 SuperDoctor® 5 ...................................................................................................................79
5.4 BMC ....................................................................................................................................80
BMC ADMIN User Password ............................................................................................80
Chapter 6 Optional Components
6.1 Storage Control Card and Cable(s) ...................................................................................81
6.2 TPM Security Module .........................................................................................................82
6.3 Intel Virtual RAID on CPU (VROC) ....................................................................................83
Requirements and Restrictions .........................................................................................83
Supported SSDs and Operating Sytems ..........................................................................83
Additional Information .......................................................................................................84
Hardware Key ...................................................................................................................84
Conîšżguring NVMe RAID Manually ....................................................................................85
Status Indications ..............................................................................................................90
Hot Swap Drives ...............................................................................................................90
Hot-unplug .....................................................................................................................90
Hot-plug .........................................................................................................................90
Related Information Links .................................................................................................90
Chapter 7 Troubleshooting and Support
7.1 Information Resources ........................................................................................................91
Website .............................................................................................................................91
Direct Links for the SSG-121E-NES24R System ..........................................................91
Direct Links for General Support and Information .......................................................91
7.2 Baseboard Management Controller (BMC) .........................................................................92
7.3 Troubleshooting Procedures .............................................................................................93
No Power ..........................................................................................................................93
7
Preface
No Video ...........................................................................................................................94
System Boot Failure .........................................................................................................94
Memory Errors ..................................................................................................................94
Losing the System Setup Conîšżguration ...........................................................................94
When the System Becomes Unstable ..............................................................................94
7.4 Crash Dump Using BMC .....................................................................................................96
7.5 CMOS Clear .......................................................................................................................97
7.6 BMC Reset .........................................................................................................................97
7.7 Where to Get Replacement Components ..........................................................................98
7.8 Reporting an Issue .............................................................................................................98
Technical Support Procedures ..........................................................................................98
Returning Merchandise for Service ...................................................................................98
Vendor Support Filing System ..........................................................................................99
7.9 Feedback ............................................................................................................................99
7.10 Contacting Supermicro ....................................................................................................100
Appendix A Standardized Warning Statements for AC Systems
Appendix B System Speciîšżcations
9
Chapter 1: Introduction
Chapter 1
Introduction
1.1 Overview
This chapter provides an outline of the functions and features of the SuperStorage server
SSG-121E-NES24R. The following provides an overview of the speciîšżcations and capabilities.
System Overview
Motherboard X13DSF-A
Chassis CSE-126ES2-R2K08P
Processors 4th Gen Intel Xeon scalable processors with 4 UPI (16 GT/s max) and a total of 160 Gen5
PCIe lanes in an E (LGA 4677) socket
Memory
32 DIMM slots; ECC DDR5 designed for up to 12TB memory capacity with 32 DIMMs of
256GB 3DS RDIMM/RDIMM DDR5 ECC memory, or conîšżgured with 16 DIMMs (256GB
DDR5 RDIMM)
Storage 24 hot-swap E1.S (15mm or 9.5mm) NVMe drive bays (x4 PCIe Gen5) storage system
Two M.2 NVMe/SATA slots with support of M-Key 2280 and 22110
Expansion Slots
Two Gen-Z PCIe 5.0 x16 slots (FHHL)
12 PCIe 5.0 p9-x8 MCIO NVMe connectors (with support of 24 NVMe p9-x4 devices)
Two Gen-Z x16 AIOM PCIe 5.0 connectors (OCP 3.0 SFF compliant)
I/O Ports
LAN: One RJ45 dedicated 1GbE IPMI (Rear)
USB: Two USB 3.0 ports (Rear)
One VGA port (Rear)
One UID port (Rear)
Two USB 3.0 ports (Front)
System Cooling Eight heavy duty 8cm fans with optimal fan speed control
One air shroud
Power Two redundant 2000W power supplies, 80Plus Titanium level
Form Factor 1U; (WxHxD) 17.2" x 1.7" x 30.4" in. (437 x 43 x 772 mm)
A Quick Reference Guide can be found on the product page of the Supermicro website.
The following safety models associated with the SSG-121E-NES24R have been certiîšżed as
compliant with: 126ES2-R20X13.
11
Chapter 1: Introduction
Drive Carrier LED Indicators
Color Blinking Pattern Behavior for Device
Activity
LED
Blue Solid On Idle SAS/NVMe drive installed
Blue Blinking I/O activity
O󰀨 Idle SATA drive installed
Status
LED
Red Solid On Failure of drive with RSTe support
Red Blinking at 1 Hz Rebuild drive with RSTe support
Red Blinking with two blinks
and one stop at 1 Hz
Hot spare for drive with RSTe support
Red On for îšżve seconds,
then o󰀨
Power on for drive with RSTe support
Red Blinking at 4 Hz Identify drive with RSTe support
Green Solid on Safe to remove NVMe drive
Amber Blinking at 1Hz Do not remove NVMe drive
12
Chapter 1: Introduction
Control Panel Features
Feature Description
Power button The main power switch applies or removes primary power from the power supply to the server
but maintains standby power.
Reset/UID
Button This button can also be used to . The reset button is used to reboot the systemreset the BMC
Power LED Indicates power is being supplied to the system power supply units. This
LED is illuminated when the system is operating normally.
HDD Indicates activity on the storage drives when ashing.
NIC LEDs Indicates network activity on LANs when ashing.
Power Fail LED Indicates a power supply module has failed.
Information LED Alerts operator to several states, as noted in the table below.
Information LED
Color, Status Description
Red, continuously An overheat condition has occurred.
Red, blinking at 1Hz Fan failure, check for an inoperative fan.
Red, blinking at 0.25Hz Power failure, check for a non-operational power
supply.
Blue, solid UID has been activated locally to locate the
server in a rack environment.
Blue, blinking UID has been activated using the BMC to locate
the server in a rack environment.
Control Panel
Figure 1-2. Control Panel
Information LED
NIC LED
NIC LED
HDD
Power LED
Power
Reset
14
Chapter 1: Introduction
1.3 System Architecture
This section shows the locations of the system electronic components.
Figure 1-4. Main Component Locations
Motherboard
X13DSF-A
DIMM Slots
Processors,
Heatsinks
Power Supply
Modules
Storage Backplane
BPN-E1S5-126ES2N
System Fans System Fans
M.2 Drives
15
Chapter 1: Introduction
System Features: Top
Feature Description
Power Supply Dual redundant modules
DIMM Slots 32 DIMM DDR5 memory slots
Processors Dual 4th Gen Intel Xeon scalable processors (up to 270W) with heatsinks
M.2 Drives Two M.2 NVMe/SATA drives
System Fans Eight 8-cm fans with optimal fan speed control
Motherboard X13DSF-A
Storage Backplane BPN-E1S5-126ES2N
26
Chapter 2: Server Installation
Figure 2-4. Extending and Mounting the Outer Rails
Installing the Outer Rails onto the Rack
Each end of the assembled outer rail includes a bracket with hooks and square, spring-loaded
pegs to îšżt into the square holes in your rack.
Installing the Outer Rail
1. Press upward on the locking tab at the rear end of the middle rail.
2. Push the middle rail back into the outer rail.
3. Hang the hooks on the front of the outer rail onto the square holes on the front of the
rack. If desired, use screws to secure the outer rails to the rack.
4. Pull out the rear of the outer rail, adjusting the length until it just îšżts within the posts of
the rack.
5. Hang the hooks of the rear section of the outer rail onto the square holes on the rear of
the rack. Take care that the proper holes are used so the rails are level. If desired, use
screws to secure the rear of the outer rail to the rear of the rack.
Note: The îšżgure above is for illustrative purposes only. Always install servers at the bottom
of the rack îšżrst.
Stability hazard. The rack stabilizing mechanism must be in place, or the rack must be
bolted to the oor before you slide the unit out for servicing. Failure to stabilize the rack
can cause the rack to tip over.
1
4
3
2
Warning: Do not pick up the server with the front handles. They are designed to pull the
system from a rack only.

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