Spectorsoft eblaster Bedienungsanleitung

Spectorsoft Software eblaster

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Enforcing Internet Safety for Children

with Spector Pro

, eBlaster

and Spector

for Mac OS

SpectorSoft

Corporation / Andrew Tate

http://www.spectorsoft.com

JULY 21, 2008

ABSTRACT

SpectorSoft Corporation, the leading provider of Computer

Monitoring software, offers several consumer products to

assist parents in enforcing Internet safety for their children.

Specifically, SpectorSoft software empowers parents to

monitor their children’s online activities, including their

eMails, Chat/IMs, Website visits, File Transfers and more

to ensure that their Internet experience is positive, healthy

and safe. Other product features allow parents to isolate

their children from potentially harmful content and other

inappropriate sources and to alert them when the child

deviates from what is deemed acceptable as established by

the parent.

Keyword Terms

1. Computer monitoring

2. Internet monitoring

3. Keystroke logging

4. Screen recording

5. Monitoring

Functional Goals

Please indicate the functional goals of the submitted

technology by checking the relevant boxes:

 Limit harmful contact between adults and minors

 Limit harmful contact between minors

 Limit/prevent minors from accessing inappropriate

content on the Internet

 Limit/prevent minors from creating inappropriate

content on the Internet

 Limit the availability of illegal content on the Internet

 Prevent minors from accessing particular sites without

parental consent

 Prevent harassment, unwanted solicitation, and

bullying of minors on the Internet

 Other – Comprehensive recording of all computer and

Internet activity

PROBLEM INTRODUCTION

Left uncontrolled the Internet can be an extremely

dangerous place for a child. Unknowing children are often

the target of bad intentioned adults who often try to arrange

for physical meetings after gaining the trust of the child

online. Children also can accidentally stumble upon adult

oriented content including pornography or can intentionally

visit these sites in an act of rebellion. Excessive use of the

computer for game playing and such is also a prolific

problem amongst children especially teenagers who

typically spend hours upon hours on Chat/IM and at social

networking sites such as MySpace, Facebook and other

popular sites such as YouTube. Inappropriate and unethical

use of computers is also on the rise by children which

includes but is not limited to cyberbullying, alcohol and

drug abuse and sex.

Traditionally the approach has been to try blocking access

to all the potentially harmful content, illicit activities, and

bad intentioned adults that a child may come in contact

with on the Internet. The problem with those traditional

approaches is that they do a poor job of determining what

should be prevented and often block content that should be

allowed in the first place.

In reaction, parents are becoming more proactive in the

monitoring of their children when online to ensure that they

are being safe and presenting themselves appropriately to

their peers while using the Internet. The SpectorSoft

approach allows the child’s behavior to be monitored

affording the parent the opportunity to provide the guidance

for what is appropriate.

PROPOSED SOLUTIONS

Solution #1:

With SpectorSoft’s eBlaster software (Figure 1), parents

can observe exactly what their children are viewing online,

who they communicate with and the content of their chats,

emails and instant messages. eBlaster continually records

this information, organizes it into an easy to read activity

report and then sends the report to the parent’s email

address instantly — no matter where they are in the world.

In addition, eBlaster can be configured to instantly forward

copies of their chat sessions and email messages. With

eBlaster, parents can see what their kids are up to on the

Internet, whether at work, at home or traveling for business.

Figure 1

Solution #2:

To give the parent a clear picture of what their child is

doing on the computer, SpectorSoft’s Spector Pro software

continually takes snapshots of whatever is on the computer

screen. These snapshots can be taken as frequently as once

a second, or they may be taken based on user activity, such

as mouse clicks, page scrolling, new web page visits, or the

opening of new programs. This gives the parent an

extremely accurate and visual view of what the child they

are monitoring has been doing on the computer. Reviewing

the recordings is simple with easy to use VCR-like controls

(Figure 2). Move forward one screen at a time to see step

by step what the child was doing on the computer, or click

"PLAY" and the snapshots play back like a video

recording. Skip ahead, instantly rewind, jump to a specific

date and time or even print individual snapshots.

Figure 2

What will a parent be able to see?

• See everything they are doing on MySpace and

Facebook, and find out if they are posting pictures

of themselves, or providing their telephone

number or address where strangers can gain

access.

• See every web site the child visits, but more

importantly, the parent will see exactly what they

do on each web site. They will see what they are

reading on the web site as well as the pictures they

are viewing on that web site and they will be able

to see how much time they spend on that web site.

• See their emails, including web-based emails like

Hotmail, AOL email, Gmail, Yahoo mail and

hundreds of others.

• See their chats and instant messages as they are

being typed. (Spector Pro also saves the entire

chat conversation and all instant messages for later

review.)

• See the programs they run and what they type into

those applications, such as in word processors,

spreadsheets, databases, presentations, games, etc.

• See what they are searching for on Google, AOL,

Yahoo, MSN and any other sites.

• See what they are shopping for on sites like eBay,

Amazon and any other sites.

All of this event information is then categorized and

displayed in an intuitive viewer (Figure 3) that can be

launched with a special keystroke sequence and password

known only by the parent. This viewer can also be

configured to run over a home network so physical access

to the child’s computer is not required. In addition to the

categorized events, the viewer displays the Top 10 of each

event category and reports on specific contextual activities

within MySpace and Facebook.

Figure 3

Often, a parent will inform their child that they are being

monitored so they can use the collected information to

make a judgment call about what behavior on the Internet is

appropriate and then take the necessary actions to educate

and modify the child’s behavior.

Both software products run in stealth mode for those

parents who choose not to inform their children that they

are being monitored.

If necessary, websites and chat/IM can be blocked once a

parent determines something is inappropriate. Tools are

also included to provide alerts when specified content is

encountered.

If a parent is the least bit concerned about their child being

contacted by a sexual predator over the Internet, these

solutions will address this issue head on. In fact, according

to a Pew Internet Research Project study

[1]

published in

September 2007, Internet monitoring software -- like

SpectorSoft's Spector Pro and eBlaster -- is more effective

than web filtering in limiting contact with strangers.

Use Cases

Problem: A parent is at work until 6 pm but their 13 year

old child arrives home on the school bus at 3 pm and

immediately goes online. The child is naïve and often

chats with strangers. The parent wants to ensure that the

child is using their computer and the Internet properly from

their office or on the road and is not interacting with a

stranger or revealing personal information that would allow

a sexual predator to meet with them.

Solution: SpectorSoft eBlaster sends out a detailed report

to the parent on regular intervals via email. This report

includes Chat/Instant Messages, Online Searches, Web

Sites Visited, Email Activity, Files Transferred, Keystrokes

Typed, Program Activity, User Activity, Keywords

Detected, Document Tracking and MySpace activity. If the

child does something they shouldn’t be doing the parent

will find out when they receive the next report. For

immediate notification, keyword alerts are available which

are sent out via email when the keyword is detected.

Problem: Child misrepresents themself on the Internet by

misstating their age on several Social Networking sites.

Solution: Both Spector Pro and eBlaster will alert the

parent of inappropriate use of the computer. eBlaster

achieves this by emailing an Activity Report and Spector

Pro achieves this via a Viewer which segregates all

recorded events including the replay of screen snapshots

that are captured on a regular interval.

Problem: A Child Predator attempts to contact a child by

claiming they are the same age as the child. After

establishing a relationship online the predator requests a

meeting at a nearby park after school.

Solution: Parent doesn’t recognize the individual as a

friend and thwarts the meeting by intervening.

Problem: A child uses inappropriate language when

chatting or emailing with peers. At other times the child

types in their street address, school name or credit card

number into email, chat and website forms.

Solution: With Spector Pro and eBlaster, specific

keywords and phrases can generate email alerts to the

parent nearly instantaneously. In addition, the detection of

this keyword can trigger a screen snapshot to be taken that

can also be emailed to the parent using eBlaster. In Spector

Pro the interval of screen snapshot recording can be

increased after a keyword is detected.

What Technology Solves and What it Does Not

Spector Pro, eBlaster and Spector for Mac OS empower a

parent to keep tabs on their children to ensure a safe and

positive online experience. A parent can establish a

schedule for when Internet access is allowed or they can

block certain application protocols such as Chat/IM

programs like AIM or MSN Messenger. In addition the

parent can create a white-list or black-list of websites to

establish a basic web filtering policy. In addition, specific

chat IDs can be blocked preventing those individuals from

communicating with the child.

These products are primarily computer monitoring tools

and do not offer content protection or parental controls

outside of what is described above.

Strengths-Weaknesses Analysis

Spector Pro and eBlaster records everything a child does on

their computer, down to lone keystrokes and single mouse

clicks. The software segregates these keystrokes into

categorized events and displays them either graphically

with an intuitive viewer or activity report. The screen

snapshot functionality in Spector Pro is unsurpassed in the

industry offering the granularity to record up to once every

second. Screen snapshots can also be taken when specific

events occur such as detection of a specific keystroke

pattern, keyword alerts or one of many other events. The

software can monitor multiple users of the computer each

with their own policies and monitoring rules.

These products do not offer category based web-filtering or

device blocking, however these features are under

consideration for future versions of the software.

Implementation Requirements

It is a requirement that SpectorSoft products are only

installed on computers that are owned by the purchaser.

The software installation for both Windows and Mac OS

based computers utilizes intuitive installation wizards to

guide the user through the process. No specialized skills or

insight is required to install or use these products however

it is advisable that the parent review the documentation

provided to properly configure the software to suit their

specific monitoring needs. For example, setting up the

monitoring of a 10 year old is typically different than

monitoring a teenager. Technical Support is also available

24 hours a day, 7 days a week to assist parents with

installation and setup.

Technical Standards

SpectorSoft products are developed to meet stringent

Object Oriented Development and Object Oriented

Programming practices and adhere to Microsoft Graphical

User Interface design standards where applicable.

Reliance and Use of Law and Policy for Success

SpectorSoft products must only be deployed on computers

and networks owned by the purchaser. SpectorSoft

reserves the right to disable the license of the product if this

condition is violated. In some countries where monitoring

is permitted with exceptions, SpectorSoft products allow

the user configure the granularity of the recording … for

example, to only record documents sent to a printer or USB

device, but nothing else.

Viability of the Technology in Both the US and

International Context

When it comes to monitoring children and ensuring their

safety on the Internet, no responsible parent is going to

look the other way no matter where they live. As a result,

the popularity of Spector Pro and eBlaster and Spector for

Mac OS is therefore very strong internationally. Spector

Pro has been translated to Japanese and German and the

English versions of all SpectorSoft products are sold

worldwide.

Produktspezifikationen

Marke:	Spectorsoft
Kategorie:	Software
Modell:	eblaster

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