Spectorsoft eblaster Bedienungsanleitung

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Enforcing Internet Safety for Children
with Spector Pro
®
, eBlaster
®
and Spector
®
for Mac OS
SpectorSoft
®
Corporation / Andrew Tate
http://www.spectorsoft.com
JULY 21, 2008
ABSTRACT
SpectorSoft Corporation, the leading provider of Computer
Monitoring software, offers several consumer products to
assist parents in enforcing Internet safety for their children.
Specifically, SpectorSoft software empowers parents to
monitor their children’s online activities, including their
eMails, Chat/IMs, Website visits, File Transfers and more
to ensure that their Internet experience is positive, healthy
and safe. Other product features allow parents to isolate
their children from potentially harmful content and other
inappropriate sources and to alert them when the child
deviates from what is deemed acceptable as established by
the parent.
Keyword Terms
1. Computer monitoring
2. Internet monitoring
3. Keystroke logging
4. Screen recording
5. Monitoring
Functional Goals
Please indicate the functional goals of the submitted
technology by checking the relevant boxes:
Limit harmful contact between adults and minors
Limit harmful contact between minors
Limit/prevent minors from accessing inappropriate
content on the Internet
Limit/prevent minors from creating inappropriate
content on the Internet
Limit the availability of illegal content on the Internet
Prevent minors from accessing particular sites without
parental consent
Prevent harassment, unwanted solicitation, and
bullying of minors on the Internet
Other Comprehensive recording of all computer and
Internet activity
PROBLEM INTRODUCTION
Left uncontrolled the Internet can be an extremely
dangerous place for a child. Unknowing children are often
the target of bad intentioned adults who often try to arrange
for physical meetings after gaining the trust of the child
online. Children also can accidentally stumble upon adult
oriented content including pornography or can intentionally
visit these sites in an act of rebellion. Excessive use of the
computer for game playing and such is also a prolific
problem amongst children especially teenagers who
typically spend hours upon hours on Chat/IM and at social
networking sites such as MySpace, Facebook and other
popular sites such as YouTube. Inappropriate and unethical
use of computers is also on the rise by children which
includes but is not limited to cyberbullying, alcohol and
drug abuse and sex.
Traditionally the approach has been to try blocking access
to all the potentially harmful content, illicit activities, and
bad intentioned adults that a child may come in contact
with on the Internet. The problem with those traditional
approaches is that they do a poor job of determining what
should be prevented and often block content that should be
allowed in the first place.
In reaction, parents are becoming more proactive in the
monitoring of their children when online to ensure that they
are being safe and presenting themselves appropriately to
their peers while using the Internet. The SpectorSoft
approach allows the child’s behavior to be monitored
affording the parent the opportunity to provide the guidance
for what is appropriate.
PROPOSED SOLUTIONS
Solution #1:
With SpectorSoft’s eBlaster software (Figure 1), parents
can observe exactly what their children are viewing online,
who they communicate with and the content of their chats,
emails and instant messages. eBlaster continually records
this information, organizes it into an easy to read activity
report and then sends the report to the parent’s email
address instantly no matter where they are in the world.
In addition, eBlaster can be configured to instantly forward
copies of their chat sessions and email messages. With
eBlaster, parents can see what their kids are up to on the
Internet, whether at work, at home or traveling for business.
Figure 1
Solution #2:
To give the parent a clear picture of what their child is
doing on the computer, SpectorSoft’s Spector Pro software
continually takes snapshots of whatever is on the computer
screen. These snapshots can be taken as frequently as once
a second, or they may be taken based on user activity, such
as mouse clicks, page scrolling, new web page visits, or the
opening of new programs. This gives the parent an
extremely accurate and visual view of what the child they
are monitoring has been doing on the computer. Reviewing
the recordings is simple with easy to use VCR-like controls
(Figure 2). Move forward one screen at a time to see step
by step what the child was doing on the computer, or click
"PLAY" and the snapshots play back like a video
recording. Skip ahead, instantly rewind, jump to a specific
date and time or even print individual snapshots.
Figure 2
What will a parent be able to see?
See everything they are doing on MySpace and
Facebook, and find out if they are posting pictures
of themselves, or providing their telephone
number or address where strangers can gain
access.
See every web site the child visits, but more
importantly, the parent will see exactly what they
do on each web site. They will see what they are
reading on the web site as well as the pictures they
are viewing on that web site and they will be able
to see how much time they spend on that web site.
See their emails, including web-based emails like
Hotmail, AOL email, Gmail, Yahoo mail and
hundreds of others.
See their chats and instant messages as they are
being typed. (Spector Pro also saves the entire
chat conversation and all instant messages for later
review.)
See the programs they run and what they type into
those applications, such as in word processors,
spreadsheets, databases, presentations, games, etc.
See what they are searching for on Google, AOL,
Yahoo, MSN and any other sites.
See what they are shopping for on sites like eBay,
Amazon and any other sites.
All of this event information is then categorized and
displayed in an intuitive viewer (Figure 3) that can be
launched with a special keystroke sequence and password
known only by the parent. This viewer can also be
configured to run over a home network so physical access
to the child’s computer is not required. In addition to the
categorized events, the viewer displays the Top 10 of each
event category and reports on specific contextual activities
within MySpace and Facebook.
Figure 3
Often, a parent will inform their child that they are being
monitored so they can use the collected information to
make a judgment call about what behavior on the Internet is
appropriate and then take the necessary actions to educate
and modify the child’s behavior.
Both software products run in stealth mode for those
parents who choose not to inform their children that they
are being monitored.
If necessary, websites and chat/IM can be blocked once a
parent determines something is inappropriate. Tools are
also included to provide alerts when specified content is
encountered.
If a parent is the least bit concerned about their child being
contacted by a sexual predator over the Internet, these
solutions will address this issue head on. In fact, according
to a Pew Internet Research Project study
[1]
published in
September 2007, Internet monitoring software -- like
SpectorSoft's Spector Pro and eBlaster -- is more effective
than web filtering in limiting contact with strangers.
Use Cases
Problem: A parent is at work until 6 pm but their 13 year
old child arrives home on the school bus at 3 pm and
immediately goes online. The child is naïve and often
chats with strangers. The parent wants to ensure that the
child is using their computer and the Internet properly from
their office or on the road and is not interacting with a
stranger or revealing personal information that would allow
a sexual predator to meet with them.
Solution: SpectorSoft eBlaster sends out a detailed report
to the parent on regular intervals via email. This report
includes Chat/Instant Messages, Online Searches, Web
Sites Visited, Email Activity, Files Transferred, Keystrokes
Typed, Program Activity, User Activity, Keywords
Detected, Document Tracking and MySpace activity. If the
child does something they shouldn’t be doing the parent
will find out when they receive the next report. For
immediate notification, keyword alerts are available which
are sent out via email when the keyword is detected.
Problem: Child misrepresents themself on the Internet by
misstating their age on several Social Networking sites.
Solution: Both Spector Pro and eBlaster will alert the
parent of inappropriate use of the computer. eBlaster
achieves this by emailing an Activity Report and Spector
Pro achieves this via a Viewer which segregates all
recorded events including the replay of screen snapshots
that are captured on a regular interval.
Problem: A Child Predator attempts to contact a child by
claiming they are the same age as the child. After
establishing a relationship online the predator requests a
meeting at a nearby park after school.
Solution: Parent doesn’t recognize the individual as a
friend and thwarts the meeting by intervening.
Problem: A child uses inappropriate language when
chatting or emailing with peers. At other times the child
types in their street address, school name or credit card
number into email, chat and website forms.
Solution: With Spector Pro and eBlaster, specific
keywords and phrases can generate email alerts to the
parent nearly instantaneously. In addition, the detection of
this keyword can trigger a screen snapshot to be taken that
can also be emailed to the parent using eBlaster. In Spector
Pro the interval of screen snapshot recording can be
increased after a keyword is detected.
What Technology Solves and What it Does Not
Spector Pro, eBlaster and Spector for Mac OS empower a
parent to keep tabs on their children to ensure a safe and
positive online experience. A parent can establish a
schedule for when Internet access is allowed or they can
block certain application protocols such as Chat/IM
programs like AIM or MSN Messenger. In addition the
parent can create a white-list or black-list of websites to
establish a basic web filtering policy. In addition, specific
chat IDs can be blocked preventing those individuals from
communicating with the child.
These products are primarily computer monitoring tools
and do not offer content protection or parental controls
outside of what is described above.
Strengths-Weaknesses Analysis
Spector Pro and eBlaster records everything a child does on
their computer, down to lone keystrokes and single mouse
clicks. The software segregates these keystrokes into
categorized events and displays them either graphically
with an intuitive viewer or activity report. The screen
snapshot functionality in Spector Pro is unsurpassed in the
industry offering the granularity to record up to once every
second. Screen snapshots can also be taken when specific
events occur such as detection of a specific keystroke
pattern, keyword alerts or one of many other events. The
software can monitor multiple users of the computer each
with their own policies and monitoring rules.
These products do not offer category based web-filtering or
device blocking, however these features are under
consideration for future versions of the software.
Implementation Requirements
It is a requirement that SpectorSoft products are only
installed on computers that are owned by the purchaser.
The software installation for both Windows and Mac OS
based computers utilizes intuitive installation wizards to
guide the user through the process. No specialized skills or
insight is required to install or use these products however
it is advisable that the parent review the documentation
provided to properly configure the software to suit their
specific monitoring needs. For example, setting up the
monitoring of a 10 year old is typically different than
monitoring a teenager. Technical Support is also available
24 hours a day, 7 days a week to assist parents with
installation and setup.
Technical Standards
SpectorSoft products are developed to meet stringent
Object Oriented Development and Object Oriented
Programming practices and adhere to Microsoft Graphical
User Interface design standards where applicable.
Reliance and Use of Law and Policy for Success
SpectorSoft products must only be deployed on computers
and networks owned by the purchaser. SpectorSoft
reserves the right to disable the license of the product if this
condition is violated. In some countries where monitoring
is permitted with exceptions, SpectorSoft products allow
the user configure the granularity of the recording for
example, to only record documents sent to a printer or USB
device, but nothing else.
Viability of the Technology in Both the US and
International Context
When it comes to monitoring children and ensuring their
safety on the Internet, no responsible parent is going to
look the other way no matter where they live. As a result,
the popularity of Spector Pro and eBlaster and Spector for
Mac OS is therefore very strong internationally. Spector
Pro has been translated to Japanese and German and the
English versions of all SpectorSoft products are sold
worldwide.

Produktspezifikationen

Marke: Spectorsoft
Kategorie: Software
Modell: eblaster

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