HP LaserJet P2010 Bedienungsanleitung

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HP LaserJet P2010 Series
User Guide
HP LaserJet P2010 Series
User Guide
Copyright information
© 2007 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CB450-90906
Edition 2, 03/2007
Trademark credits
Microsoft® and Windows® are
U.S. registered trademarks of Microsoft
Corporation.
PostScript® is a registered trademark of
Adobe Systems Incorporated.
Load media ......................................................................................................................................... 24
Tray 1 ................................................................................................................................. 24
Tray 2 and optional tray 3 .................................................................................................. 24
Straight-through output path .............................................................................................. 25
Manual feed ....................................................................................................................... 25
7 Print tasks
Media type and tray loading ............................................................................................................... 28
Print-quality settings ........................................................................................................................... 31
Manual two-sided printing .................................................................................................................. 32
Manual two-sided printing using the top output bin ........................................................... 32
Manual two-sided printing using the straight-through output door ..................................... 34
Print multiple pages on a single sheet of paper (N-up printing) ......................................................... 37
Print booklets ...................................................................................................................................... 38
Print watermarks ................................................................................................................................ 39
Cancel a print job ............................................................................................................................... 40
8 Managing and maintenance
Printer information pages ................................................................................................................... 42
Demo page ........................................................................................................................ 42
Configuration page ............................................................................................................ 42
Supplies Status page ......................................................................................................... 42
Embedded Web server (network model only) .................................................................................... 43
Open the embedded Web server ....................................................................................... 43
Information tab ................................................................................................................... 44
Settings tab ........................................................................................................................ 44
Networking tab ................................................................................................................... 44
Links .................................................................................................................................. 44
Replace the print cartridge ................................................................................................................. 45
Redistribute toner ............................................................................................................................... 47
Clean the printer ................................................................................................................................. 48
Clean the print-cartridge area ............................................................................................ 48
Clean the printer media path ............................................................................................. 49
Clean the pickup roller (tray 1) ........................................................................................................... 51
Clean the pickup roller (tray 2) ........................................................................................................... 55
EconoMode ........................................................................................................................................ 62
9 Problem solving
Finding the solution ............................................................................................................................ 64
Step 1: Is the printer set up correctly? ............................................................................... 64
Step 2: Is the Ready light on? ............................................................................................ 64
Step 3: Can you print a demo page? ................................................................................. 65
Step 4: Is the print quality acceptable? .............................................................................. 65
Step 5: Is the printer communicating with the computer? .................................................. 65
Step 6: Does the printed page look like you expected? ..................................................... 65
Contact HP support ........................................................................................................... 66
Status-light patterns ........................................................................................................................... 67
Common Macintosh problems ............................................................................................................ 74
Media problem solving ....................................................................................................................... 77
iv ENWW
Printed page is different than what appeared on screen .................................................................... 79
Garbled, incorrect, or incomplete text ................................................................................ 79
Missing graphics or text, or blank pages ........................................................................... 79
Page format is different than on another HP LaserJet printer ........................................... 80
Graphics quality ................................................................................................................. 80
Printer software problems .................................................................................................................. 81
Improve print quality ........................................................................................................................... 82
Light print or faded ............................................................................................................. 82
Toner specks ..................................................................................................................... 82
Dropouts ............................................................................................................................ 82
Vertical lines ...................................................................................................................... 83
Gray background ............................................................................................................... 83
Toner smear ...................................................................................................................... 83
Loose toner ........................................................................................................................ 83
Vertical repetitive defects ................................................................................................... 84
Misformed characters ........................................................................................................ 84
Page skew ......................................................................................................................... 84
Curl or wave ....................................................................................................................... 84
Wrinkles or creases ........................................................................................................... 85
Toner scatter outline .......................................................................................................... 85
Clear jams .......................................................................................................................................... 86
Print-cartridge area ............................................................................................................ 86
Input trays .......................................................................................................................... 88
Output bin .......................................................................................................................... 91
Straight-through output path .............................................................................................. 92
Network-setup problem-solving .......................................................................................................... 94
Appendix A Accessory/Consumable addendum
Order parts, accessories, and supplies .............................................................................................. 96
Order directly from HP ....................................................................................................... 96
Order through service or support providers ....................................................................... 96
Order directly through the embedded Web server ............................................................. 96
Supplies and accessories table .......................................................................................................... 97
10/100 networking print servers ......................................................................................................... 98
HP print cartridges .............................................................................................................................. 99
HP policy on non-HP print cartridges ................................................................................. 99
Storing print cartridges ....................................................................................................... 99
Print cartridge life expectancy ............................................................................................ 99
Saving toner ....................................................................................................................... 99
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 102
Limited warranty for print cartridges and image drums .................................................................... 103
Hewlett-Packard software license agreement .................................................................................. 104
HP Customer Care ........................................................................................................................... 105
Availability of support and service .................................................................................................... 107
HP Care Pack™ Services and Service Agreements ....................................................... 107
Guidelines for repacking the printer ................................................................................................. 108
ENWW v
Appendix C Printer specifications
Physical specifications ..................................................................................................................... 110
Electrical specifications .................................................................................................................... 111
Acoustic emissions ........................................................................................................................... 112
Environmental specifications ............................................................................................................ 112
Appendix D Regulatory information
FCC compliance ............................................................................................................................... 114
Environmental product stewardship program ................................................................................... 115
Protecting the environment .............................................................................................. 115
Ozone production ............................................................................................................ 115
Power consumption ......................................................................................................... 115
Toner consumption .......................................................................................................... 115
Paper use ........................................................................................................................ 115
Plastics ............................................................................................................................ 115
HP LaserJet print supplies ............................................................................................... 115
Return and recycling instructions ..................................................................................... 116
United States and Puerto Rico ........................................................................ 116
Multiple returns (two to eight cartridges) ........................................ 116
Single returns ................................................................................. 116
Shipping .......................................................................................... 116
Non-US returns ............................................................................................... 116
Paper ............................................................................................................................... 116
Material restrictions .......................................................................................................... 116
Disposal of waste equipment by users in private households in the European Union .... 117
Material Safety Data Sheet (MSDS) ................................................................................ 117
For more information ....................................................................................................... 117
Declaration of Conformity statements .............................................................................................. 118
Regulatory statements ..................................................................................................................... 119
Laser safety statement .................................................................................................... 119
Canadian DOC regulations .............................................................................................. 119
Korean EMI statement ..................................................................................................... 119
Laser statement for Finland ............................................................................................. 120
Index ................................................................................................................................................................. 121
vi ENWW
1 Product basics
This chapter provides information on the following topics:
●Product features
●Identify product parts
ENWW 1
Product features
The following are the standard features for this product.
Standard features
●24 ppm (Letter-size), 23 ppm (A4–size)
●First page out in as few as 8.5 seconds
●600 dpi (provides 600 x 600 dpi output with Resolution Enhancement Technology (REt) for
improved text)
●FastRes 1200 (provides 1200 dpi effective output quality)
●ProRes 1200 (provides fine line detail at 1200 x 1200 dpi)
●50-sheet multipurpose tray (tray 1)
●EconoMode
●Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different media than
the rest of the document
●32 MB RAM
●3,000-page or 7,000-page print cartridge
●Host-based, PCL 5e
●Compatible with USB 2.0 specifications
●Supported by Windows® 98 SE (PCL 5e printer driver only), Millenium Edition (Me) (PCL 5e printer
driver only), NT® 4.0 (PCL 5e printer driver only) (Parallel connection only), 2000, Server 2003
(printer drivers only), XP® 32-bit, XP 64-bit (PCL 5e printer driver only), and Vista 32-bit
●Supported by Macintosh OS X v10.2.8, v10.3, v10.4 and later
●On/off switch
●Embedded Web server (EWS) with internal pages
●26 PCL 5e fonts
Network model features
Products with the network feature include all of the standard features, except that it has an HP internal
IPv6-compatible network port instead of a parallel port.
2 Chapter 1 Product basics ENWW
Identify product parts
The following figures identify the components of the product.
Figure 1-1 Network model, front view
1Output bin
2Print-cartridge door
3Tray 1 (50–sheet multipurpose tray)
4Model number
5Tray 2 (250-sheet enclosed input tray)
6On/off switch
7Print-cartridge-door button
8Control panel
Figure 1-2 Network and base models, back view
1Straight-through output door
2Power receptacle
3HP internal network port (network-ready models only)
ENWW Identify product parts 3
4USB port
5Jam-clearing levers
6Serial number
7Parallel port (base model only)
4 Chapter 1 Product basics ENWW
2 Control panel
The printer control panel is comprised of six lights and two buttons. The lights produce patterns that
identify the printer status.
1Jam light: Indicates a jam in the printer
2Toner light: When the print cartridge is low, the Toner light illuminates. When the print cartridge is out of the printer, the
Toner light blinks.
3Paper out light: Indicates the printer is out of paper
4Attention light: Indicates the print cartridge door is open or other errors exist
5Ready light: Indicates the printer is ready to print
6Go button and light
7Cancel button: To cancel the print job currently printing, press the Cancel button.
NOTE: See Status-light patterns on page 67 for a description of the light patterns.
ENWW 5
6 Chapter 2 Control panel ENWW
3 Connectivity
ENWW 7
Printer connections
USB and parallel connections
1. Insert the software installation CD into the computer CD-ROM drive.
2. If the installation program does not start automatically, browse the CD contents and run the
SETUP.EXE file.
3. Follow the on-screen instructions.
NOTE: During the installation, there is a prompt to plug in the parallel or USB cable. Refer
to the figures below.
Figure 3-1 Parallel connection
Figure 3-2 USB connection
Network connections
The Network model can connect to a network through the HP internal networking port. External network
print servers are available for the non-network product model. The following list identifies what is required
to add networking to any non-network product model.
8 Chapter 3 Connectivity ENWW
10/100Base-TX Networking options
●HP Jetdirect en3700
●HP Jetdirect 175x
●HP Jetdirect ew2400
To order the print server, see 10/100 networking print servers on page 98.
Connect the printer to the network
To connect a networking-equipped product, you need the following items:
●Functional wired network
●CAT-5 Ethernet cable
To connect the printer to your network, perform the following steps:
1. Connect the CAT-5 Ethernet cable to an available port on the Ethernet hub or router.
2. Connect the Ethernet cable to the Ethernet port on the back of the printer.
3. Verify that one of the network lights (10 or 100) is illuminated on the network port located on the
back of the printer.
4. Confirm that the product has been assigned an IP address by printing a Configuration page: When
the printer is in the Ready state, press and hold the Go button for 5 seconds.
NOTE: To resolve network connection problems, see Network-setup problem-solving
on page 94.
Install the printer software for the network printer
To use the printer on the network, install the printer software on a computer that is connected to the
network.
ENWW Printer connections 9
10 Chapter 3 Connectivity ENWW
4 Software for Windows
ENWW 11
Supported operating systems
The product comes with software for the following operating systems:
●Windows® 98 SE (PCL 5e printer driver only)
●Windows Me (PCL 5e printer driver only)
●Windows NT 4.0 (PCL 5e printer driver only)
●Windows 2000
●Windows Server 2003 (32-bit)
●Windows Server 2003 (64-bit) (PCL 5e printer driver only)
For more information about upgrading from Windows 2000 Server to Windows Server 2003, using
Windows Server 2003 Point and Print, or using Windows Server 2003 Terminal Services and
Printing, go to http://www.microsoft.com/.
●Windows XP (32-bit)
●Windows XP (64-bit) (PCL 5e printer driver only)
●Windows Vista (32-bit)
12 Chapter 4 Software for Windows ENWW
Windows printer drivers
A printer driver is the software that provides access to printer features and provides the means for the
computer to print to the printer.
Windows driver types
This product features a host-based driver and a PCL 5e printer driver.
Install Windows software
To install printer software for Windows NT 4.0, Server 2003 (64-bit), Windows 98SE, Me,
and XP (64-bit)
See the operating system documentation for instructions on installing a printer driver.
To install printer software for Windows 2000, XP (32-bit), Server 2003 (32-bit), and Vista
(32-bit)
Insert the software CD that came with the printer into the computer CD-ROM drive. Follow the on-screen
installation instructions.
NOTE: If the Welcome screen does not open, click Start on the Windows task bar and then
click Run. Type Z:\setup (where Z is your CD drive letter), and click OK.
Configure the Windows printer driver
Use one of the following methods to open the Windows printer driver from your computer:
Operating system To change the settings for all
print jobs until the software
program is closed
To change the print job default
settings (for example, turn on
Print on Both Sides by default)
To change the configuration
settings (for example, add a
tray or enable/disable Manual
Duplexing)
Windows 98 SE, Me,
2000, XP (32–bit and
64–bit), and Server
2003
1. On the File menu in the
software program, click
Print.
2. Select the name of the
printer, and then click
Properties or
Preferences.
The steps can vary; this
procedure is most common.
1. Click Start, click Settings,
and then click orPrinters
Printers and Faxes.
2. Right-click the printer icon,
and then select Printing
Preferences.
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the printer icon,
and then select
Properties.
3. Click the Device Settings
tab.
ENWW Windows printer drivers 13
Embedded Web server (network model only)
You can use the embedded Web server to configure the printer, view status information, and obtain
problem-solving information.
14 Chapter 4 Software for Windows ENWW
5 Software for Macintosh
ENWW 15
Macintosh printer drivers
A printer driver is the software component that provides access to printer features and provides the
means for the computer to communicate with the printer.
Install the Macintosh printer driver
This section explains how to install the printing system software for Macintosh OS X v10.2.8, v10.3,
v10.4 and later.
NOTE: USB queues are created automatically when the printer is attached to the computer.
However, the queue will use a generic PPD if the installer has not been run before the USB cable
is connected. To change the queue PPD, open the Print Center or Printer Setup Utility, select
the correct printer queue, and then click Show Info to open the Printer Info dialog box. In the
pop-up menu, select Printer Model, and then, in the pop-up menu in which Generic is selected,
select the correct PPD for the printer.
Use the following procedure to install the Macintosh printer driver:
1. Insert the printer CD into the CD-ROM drive and run the installer.
2. Double-click the CD icon on the desktop
3. Double-click the Installer icon.
4. Follow the instructions on the computer screen.
5. Print a test page or a page from any software program to make sure that the printer software is
correctly installed.
If installation fails, reinstall the software. If this fails, see the Late-Breaking Information section of the
Install Notes. The Install Notes are located on the printer CD or at the support Web site. (See
HP Customer Care on page 105 for the Web address.)
Configure the Macintosh printer driver
Use one of the following methods to open the Macintosh printer driver from your computer:
Operating System To change the settings for all
print jobs until the software
program is closed
To change the print job default
settings (for example, turn on
Print on Both Sides by default)
To change the configuration
settings (for example, add a
tray or enable/disable Manual
Duplexing)
Macintosh OS X
v10.2.8, v10.3, v10.4
and later
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
3. On the Presets pop-up
menu, click Save as and
type a name for the preset.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
1. Open Printer Setup Utility
by selecting the hard drive,
clicking Applications,
clicking Utilities, then
double-clicking Printer
Setup Utility.
2. Click the print queue.
3. On the Printers menu,
click Show Info.
4. Click the Installable
Options menu.
16 Chapter 5 Software for Macintosh ENWW
PostScript Printer Description files (PPDs)
PPDs, in combination with the HP postscript level 3 emulation driver, provide access to the printer
features and allow the computer to communicate with the printer. An installation program for the PPDs
is provided on the printer CD.
18 Chapter 5 Software for Macintosh ENWW
6 Print Media
This product supports a variety of paper and other print media in accordance with the guidelines in this
user guide. Media that does not meet these guidelines might cause the following problems:
●Poor print quality
●Increased jams
●Premature wear on the printer, requiring repair
For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot
recommend the use of other brands. Because they are not HP products, HP cannot influence or control
their quality.
It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory
results. This might be the result of improper handling, unacceptable temperature and humidity levels,
or other variables over which Hewlett-Packard has no control.
Before you purchase a large quantity of media, test the media and make sure that it meets the
requirements specified in this user guide and in HP LaserJet Printer Family Media Guide. The guidelines
can be downloaded from http://www.hp.com/support/ljpaperguide/, or see Supplies and accessories
table 97on page for more information about ordering the guidelines.
CAUTION: Using media that does not meet Hewlett-Packard's specifications might cause
problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard
warranty or service agreements.
ENWW 19
Understand paper and print media use
This product supports a variety of paper and other print media in accordance with the guidelines in this
user guide. Paper or print media that does not meet these guidelines might cause the following problems:
●Poor print quality
●Increased jams
●Premature wear on the product, requiring repair
For best results, use only HP-brand paper and print media designed for laserjets or multiuse. Do not
use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend the
use of other brands of media because HP cannot control their quality.
It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory
results. This might be the result of improper handling, unacceptable temperature and/or humidity levels,
or other variables over which Hewlett-Packard has no control.
CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications
might cause problems for the product, requiring repair. This repair is not covered by the Hewlett-
Packard warranty or service agreements.
20 Chapter 6 Print Media ENWW
Supported paper and print media sizes
This product supports a number of paper sizes, and it adapts to various media.
NOTE: To obtain best print results, select the appropriate paper size and type in your print driver
before printing.
Table 6-1 Supported paper and print media sizes
Size Dimensions Tray 1 Tray 2 Optional tray 3
Letter 216 x 279 mm (8.5 x 11 inches)
Legal 216 x 356 mm (8.5 x 14 inches)
A4 210 x 297 mm (8.27 x 11.69 inches)
Executive 184 x 267 mm (7.24 x 10.51 inches)
A3 297 x 420 mm (11.69 x 16.54 inches)
A5 148 x 210 mm (5.83 x 8.27 inches)
A6 105 x 148 mm (4.13 x 5.83 inches)
B5 (JIS) 182 x 257 mm (7.17 x 10.12 inches)
B5 (ISO) 176 x 250 mm (6.93 x 9.84 inches)
B6 (ISO) 125 x 176 mm (4.92 x 6.93 inches)
16k 197 x 273 mm (7.75 x 10.75 inches)
16k 184 x 260 mm (7.24 x 10.23 inches)
16k 195 x 270 mm (7.68 x 10.63 inches)
8.5 x 13
(custom)
216 x 330 mm (8.5 x 13 inches)
Custom (76 - 216) x (127 - 356) mm ((3 - 8.5) x (5 -
14) inches)
Table 6-2 Supported envelopes and postcards
Size Dimensions Tray 1 Tray 2 Optional tray 3
Envelope #10 105 x 241 mm (4.13 x 9.49 inches)
Envelope DL 110 x 220 mm (4.33 x 8.66 inches)
Envelope C5 162 x 229 mm (6.93 x 9.84 inches)
Envelope B5 176 x 250 mm (6.7 x 9.8 inches)
Envelope
Monarch
98 x 191 mm (3.9 x 7.5 inches)
Postcard 100 x 148 mm (3.94 x 5.83 inches)
Double
postcard
148 x 200 mm (5.83 x 7.87 inches)
ENWW Supported paper and print media sizes 21
Custom paper sizes
This product supports a variety of custom paper sizes. Supported custom sizes are sizes that are within
the minimum- and maximum-size guidelines for the product but are not listed in the supported paper
sizes table. When using a supported custom size, specify the custom size in the print driver, and load
the paper in a tray that supports custom sizes.
22 Chapter 6 Print Media ENWW
Special paper or print media guidelines
This product supports printing on special media. Use the following guidelines to obtain satisfactory
results. When using special paper or print media, be sure to set the type and size in your print driver to
obtain the best print results.
CAUTION: HP LaserJet printers use fusers to bond dry toner particles to the paper in very
precise dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper not
designed for this technology could damage your printer.
Media type Do Do not
Envelopes ●Store envelopes flat.
●Use envelopes where the seam
extends all the way to the corner of
the envelope.
●Use peel-off adhesive strips that
are approved for use in laser
printers.
●Do not use envelopes that are
wrinkled, nicked, stuck together, or
otherwise damaged.
●Do not use envelopes that have
clasps, snaps, windows, or coated
linings.
●Do not use self-stick adhesives or
other synthetic materials.
Labels ●Use only labels that have no
exposed backing between them.
●Use Labels that lie flat.
●Use only full sheets of labels.
●Do not use labels that have wrinkles
or bubbles, or are damaged.
●Do not print partial sheets of labels.
Transparencies ●Use only transparencies that are
approved for use in laser printers.
●Place transparencies on a flat
surface after removing them from
the product.
●Do not use transparent print media
not approved for laser printers.
Letterhead or preprinted forms ●Use only letterhead or forms
approved for use in laser printers.
●Do not use raised or metallic
letterhead.
Heavy paper ●Use only heavy paper that is
approved for use in laser printers
and meets the weight specifications
for this product.
●Do not use paper that is heavier
than the recommended media
specification for this product unless
it is HP paper that has been
approved for use in this product.
Glossy or coated paper ●Use only glossy or coated paper
that is approved for use in laser
printers.
●Do not use glossy or coated paper
designed for use in inkjet products.
ENWW Special paper or print media guidelines 23
Load media
The following sections describe how to load media into the different input trays.
CAUTION: If you try to print on media that is wrinkled, folded, or damaged in any way, a jam
might occur. See Clear jams on page 86 for more information.
Tray 1
Tray 1 is accessed from the front of the printer. The printer prints from tray 1 before attempting to print
from other trays.
Media guides ensure that the media is correctly fed into the printer and that the print is not skewed
(crooked on the media). When loading media, adjust the media guides to match the width of the media
that you are using.
Tray 2 and optional tray 3
Media guides ensure that the media feeds correctly into the printer and that the print is not skewed. Tray
2 has side and rear media guides. When loading media, adjust the media guides to match the length
and width of the media that you are using.
24 Chapter 6 Print Media ENWW
NOTE: When you add new media, make sure that you remove all of the media from the input
tray and straighten the stack of new media. This reduces jams by preventing multiple sheets of
media from feeding through the printer at one time.
Straight-through output path
Use the straight-through output path when printing envelopes, transparencies, heavy media, or any
media that tends to curl when printed. If you open the straight-through output door before printing media
from tray 1, tray 2, or optional tray 3, the media exits the printer through the straight-through output path.
NOTE: Printed media does not stack when you use the straight-through output path. The media
drops to the surface below unless you remove each sheet as it exits the printer.
Manual feed
You can use manual feed when printing mixed media. For example, you can use manual feed to print
an envelope, then a letter, then an envelope, and so on. Load envelopes in tray 1 and load letterhead
into tray 2.
To print using manual feed, open the printer Properties or Printer Setup, and then select Manual Feed
(tray 1) from the Source Tray drop-down list. See Configure the Windows printer driver on page 13
or Configure the Macintosh printer driver on page 16 for instructions. After you have enabled manual
feed, press the Go button to print.
ENWW Load media 25
26 Chapter 6 Print Media ENWW
7 Print tasks
This chapter provides information on the following topics:
●Media type and tray loading
●Print-quality settings
●Manual two-sided printing
●Print multiple pages on a single sheet of paper (N-up printing)
●Print booklets
●Print watermarks
●Cancel a print job
ENWW 27
Media type and tray loading
This product has the following tray priority for feeding print media:
1. Tray 1 (if open)
2. Tray 2
3. Optional Tray 3 (if attached)
Minimum media dimensions are 76 x 127 mm (3 x 5 inches).
Maximum media dimensions are 216 x 356 mm (8.5 x 14 inches).
To obtain the best print results, change the paper size and paper type settings in the printer driver before
printing.
Table 7-1 Tray 1 media information
Type is Media
specifications
Media quantity Driver settings Paper orientation Output
Plain
Color
Preprinted
Prepunched
Recycled
75 g/m2 (20 lb) to
104 g/m2 (27 lb)
Up to 50 sheets Plain or
unspecified
N/A Straight-through
output door
Light 60 g/m2 (16 lb) to
75 g/m2 (20 lb)
Up to 50 sheets Light N/A Straight-through
output door
Envelopes Less than 90 g/m2
(24 lb)
Up to 10 envelopes Envelope Short edge
leading, flap on
right side facing up
Straight-through
output door
Labels LabelsStandard Up to 10 sheets Side to be printed
on facing up
Straight-through
output door
Bond 75 g/m2 (20 lb) to
104 g/m2 (27 lb)
Up to 10 sheets Bond Side to be printed
on facing up
Straight-through
output door
Rough 75 g/m2 (20 lb) to
104 g/m2 (27 lb)
Up to 10 sheets Rough Side to be printed
on facing up
Straight-through
output door
Transparencies 4 mm (0.1 inches)
Monochrome
Overhead
Up to 10 sheets Transparency Side to be printed
on facing up
Straight-through
output door
Heavy 90 g/m2 (24 lb) to
105 g/m2 (28 lb)
Up to 10 sheets Heavy Side to be printed
on facing up
Straight-through
output door
Letterhead 75 g/m2 (20 lb) to
104 g/m2 (27 lb)
Up to 10 sheets Letterhead Side to be printed
on facing up, top of
page in first
Output bin
Cardstock CardstockUp to 10 Up to 10 Side to be printed
on facing up
Straight-through
output door
Shipping labels Up to 10 Up to 10 Cardstock Side to be printed
on facing up
Straight-through
output door
28 Chapter 7 Print tasks ENWW
Media type Media
specifications
Media quantity Driver settings Paper orientation Output
Heavy 90 g/m2 (24 lb) to
105 g/m2 (28 lb)
Less than 250
sheets
Heavy N/A Straight-through
output door
Letterhead 75 g/m2 (20 lb) to
104 g/m2 (27 lb)
Less than 250
sheets
Letterhead Side to be printed
on facing down
Normal: output bin
Heavy: straight
through output
door
Table 7-3 Optional Tray 3 media information (continued)
30 Chapter 7 Print tasks ENWW
Print-quality settings
Print-quality settings affect print resolution and toner usage.
Use the following procedure to change print-quality settings:
1. Open the printer Properties (or Printing Preferences in Windows 2000 and XP). See Configure the
Windows printer driver on page 13 or Configure the Macintosh printer driver on page 16 for
instructions.
2. On the Paper/Quality tab or the Finishing tab (the Paper Type/Quality tab for some Mac drivers),
select the print quality setting you want to use. The following options are available:
●ProRes 1200: This setting provides fine-line detail at 1200 x 1200 dpi.
●FastRes 1200: This setting provides 1200 dpi effective output quality.
●600 dpi: This setting provides 600 x 600 dpi output with Resolution Enhancement technology
(REt) for improved text.
●EconoMode: Text is printed with less toner. This setting is useful when you are printing drafts.
You can turn on this option independently of other print-quality settings. See EconoMode
on page 62 for more information.
NOTE: Not all printer features are available in all drivers or operating systems. See the printer
Properties (driver) online Help for information about availability of features for that driver.
ENWW Print-quality settings 31
Manual two-sided printing
To manually print on both sides of the paper, you must run the paper through the printer twice. You can
print using either of these options:
●Top output bin
●Straight-through output door (for heavy media or media that curls)
NOTE: Manual two-sided printing can cause the printer to become dirty, reducing print quality.
See Clean the printer on page 48 for instructions if the printer becomes dirty.
Manual two-sided printing using the top output bin
The following sections provide instructions for the different operating systems.
Microsoft Windows
1. Close the straight-through output door.
2. Print side one of the document using tray 1.
3. After side one has printed, remove the remaining paper from tray 1 and set it aside until after you
finish the manual two-sided print job.
32 Chapter 7 Print tasks ENWW
4. Gather the printed pages, and straighten the stack.
i n vent
5. Return the stack to tray 1 with the printed side down and the top edge toward the printer.
6. Press the Go button to print side two.
Mac OS X
1. Close the straight-through output door.
2. If Manual Duplex does not appear as a printer option, perform the following steps:
a. Verify that HP Manual Duplex & Booklet (Classic) was selected when the software driver
was installed with the Custom Install option.
b. Do a File-Print, select Plug-In Preferences, and click the right-facing arrow. The right-facing
arrow changes to a down-facing arrow, and the HP Manual Duplex & Booklet feature displays.
c. Select Print Time Filters, select HP Manual Duplex & Booklet, and click Save Settings.
d. Select Manual Duplex, and select Print on Both Sides.
3. Print the document.
4. After side one has printed, remove the remaining paper from tray 1 and set it aside until after you
finish the manual two-sided print job.
5. Gather the printed pages, and straighten the stack.
6. Return the stack to tray 1 with the printed side down and the top edge toward the printer.
7. Press the Go button on the control panel to print side two.
ENWW Manual two-sided printing 33
Manual two-sided printing using the straight-through output door
The following provides instructions for the different operating systems.
Microsoft Windows
1. Open the straight-through output door.
2. Open the printer Properties (or Printing Preferences in Windows 2000 and XP). See Configure the
Windows printer driver on page 13 for instructions.
3. On the Finishing tab, select the Correct Order for Straight Paper Path check box.
NOTE: Not all printer features are available in all drivers or operating systems. See the
printer Properties (driver) online Help for information about availability of features for that
driver.
4. On the Finishing tab, select the Print On Both Sides (Manually) check box.
NOTE: If the Print On Both Sides (Manually) option does not appear, the option may be
disabled. Go to the printer Properties, select the Device Settings tab, and select Enable
from the Allow Manual Duplex drop-down list to enable the option.
5. Click OK.
6. Print side one of the document from tray 1.
34 Chapter 7 Print tasks ENWW
3. Print side one of the document from tray 1.
4. Gather the printed pages, and straighten the stack.
5. Return the stack to tray 2 with the printed side down and the top edge toward the printer.
6. Press the Go button to print side two.
36 Chapter 7 Print tasks ENWW
Print multiple pages on a single sheet of paper (N-up
printing)
Use N-Up printing to place multiple document pages on a single printed page.
1. Open the printer Properties (or Printing Preferences in Windows 2000 and XP). See Configure the
Windows printer driver on page 13 or Configure the Macintosh printer driver on page 16 for
instructions.
2. On the Finishing tab (the Layout tab for some Mac drivers), select the desired number of pages
per sheet.
NOTE: Not all printer features are available in all drivers or operating systems. See the
printer Properties (driver) online Help for information about availability of features for that
driver.
3. If desired, use the check box for page borders and the pull-down menu to specify the order of pages
printed on the sheet.
ENWW Print multiple pages on a single sheet of paper (N-up printing) 37
Print booklets
You can print booklets on letter, legal, or A4 paper.
NOTE: This feature is not available for all Macintosh OS X versions.
1. Load paper in tray 1.
2. Close the straight-through output door.
3. Open the printer Properties (or Printing Preferences in Windows 2000 and XP). See Configure the
Windows printer driver on page 13 for instructions.
4. On the Finishing tab (the Paper Type/Quality tab for some Mac drivers), click to clear the Correct
Order for Straight Paper Path check box.
5. Select the Print On Both Sides check box.
6. Select Left Edge Binding or Right Edge Binding from the Booklet Layout drop-down list.
7. Set the number of pages per sheet to 2.
8. Click OK.
9. Print the document.
10. Fold and staple the pages.
38 Chapter 7 Print tasks ENWW
Print watermarks
You can use the watermark option to print text "underneath" (in the background) of an existing document.
For example, you might want to have large gray letters reading Draft or Confidential printed diagonally
across the first page or all of the pages of a document.
1. Open the printer Properties (or Printing Preferences in Windows 2000 and XP). See Configure the
Windows printer driver on page 13 or Configure the Macintosh printer driver on page 16 for
instructions.
2. On the Effects tab (the Watermark/Overlay tab for some Mac drivers), select the watermark you
want to use.
NOTE: Not all printer features are available in all drivers or operating systems. See the
printer Properties (driver) online Help for information about availability of features for that
driver.
ENWW Print watermarks 39
Cancel a print job
You can cancel a print job from the following locations:
●Printer control panel: To cancel the print job, press and release the Cancel button on the printer
control panel.
●Software application: Typically, a dialog box appears briefly on your screen, allowing you to
cancel the print job.
●Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler,
delete the job there. To go to the Printer screen in Windows 98 SE, Me, 2000, or XP, click Start,
click Settings, and then click Printers; or click Start and then click Printers and Faxes. Double-
click the printer icon to open the window. Select your print job and click Delete.
●Desktop print queue (Mac OS): For Mac OS X, open Print Center (or Printer Setup Utility
in V10.3.9), double-click the printer name, select the print job, and click Delete.
●Embedded Web server: Open the printer's embedded Web server page, and click Cancel Job.
See Embedded Web server (network model only) on page 43 for more information.
If the status lights on the control panel continue to blink after you cancel a print job, the computer is still
sending the job to the printer. Either delete the job from the print queue or wait until the computer finishes
sending data. The printer will return to the Ready state.
40 Chapter 7 Print tasks ENWW
8 Managing and maintenance
This chapter provides information on the following topics:
●Printer information pages
●Embedded Web server (network model only)
●Replace the print cartridge
●Redistribute toner
●Clean the printer
●Clean the pickup roller (tray 1)
●Clean the pickup roller (tray 2)
●EconoMode
ENWW 41
Printer information pages
You can print the following information pages.
Demo page
The Demo page contains examples of text and graphics. To print a Demo page, do one of the following:
●Press the Go button when the printer Ready light is on and no other jobs are printing.
●Select it from the Print Information Pages drop-down list on the Services tab in Printer
Preferences.
Configuration page
The Configuration page lists current settings and properties of the printer. It also contains a status log
report. To print a configuration page, do one of the following:
●Press and hold the Go button for 5 seconds when the printer Ready light is on and no other jobs
are printing.
●Select it from the Print Information Pages drop-down list on the Services tab in Printer
Preferences.
Supplies Status page
You can print the Supplies Status page by selecting it from the Print Information Pages drop-down list
on the Services tab in Printer Preferences. The Supplies Status page provides the following
information:
●The estimated number of pages remaining on the print cartridge
●The number of pages and print jobs that have been processed
●Ordering and recycling information
42 Chapter 8 Managing and maintenance ENWW
Embedded Web server (network model only)
The embedded Web server allows you to view printer and network status and to manage printing
functions from your computer instead of from the printer control panel. Below are examples of what you
can do using the embedded Web server:
●View device status information
●Determine the remaining life on all supplies and order new ones
●Set the size and type of media loaded in each tray
●View and change tray configurations
●View and change the printer default configuration settings
●View and change network configuration
●You do not need to install any software on the computer. You only need to use one of these
supported Web browsers:
●Internet Explorer 6.0 (and later)
●Netscape Navigator 7.0 (and later)
●Firefox 1.0 (and later)
●Mozilla 1.6 (and later)
●Opera 7.0 (and later)
●Safari 1.2 (and later)
●Konqueror 3.2 (and later)
The embedded Web server works when the printer is connected to an TCP/IP-based network. The
embedded Web server does not support IPX-based connections or direct USB connections.
NOTE: You do not have to have Internet access to open and use the embedded Web server.
However, if you click a link on any of the pages, you must have Internet access in order to go to
the site associated with the link.
Open the embedded Web server
To open the embedded Web server, type the IP address or hostname of the printer in the address field
of a supported Web browser. To find the IP address, print a Configuration page at the printer by pressing
and holding the Go button for 5 seconds when the Ready light is on and no other jobs are printing.
TIP: After you open the URL, bookmark it so that you can return to it quickly in the future.
The embedded Web server has three tabs that contain settings and information about the printer: the
Information tab, the Settings tab, and the Networking tab.
ENWW Embedded Web server (network model only) 43
Information tab
The Status pages group consists of the following pages.
●Device Status. This page displays the status of the printer and HP supplies.
●Device Configuration. This page shows the information found on the printer Configuration
page.
●Supplies Status. This page shows the status of HP supplies and provides supplies part numbers.
To order new supplies, click Order Supplies in the upper-right part of the window.
●Network Summary. This page shows the information found on the printer Network Summary page.
Settings tab
This tab allows you to configure the printer from your computer. If this printer is networked, always
consult with the printer administrator before changing settings on this tab.
The Settings tab contains the following pages:
●Paper Handling. View and change the settings for the printer's input tray.
●Printing. View and change the default printer job settings.
Networking tab
This tab allows the network administrator to control network-related settings for the printer when it is
connected to an IP-based network.
Links
Links are located in the upper-right part of the Status pages. You must have Internet access in order to
use any of these links. If you use a dial-up connection and did not connect when you first opened the
embedded Web server, you must connect before you can visit these Web sites. Connecting might
require that you close the embedded Web server and reopen it.
●Order Supplies. Click this link to connect to the Sure Supply Web site and order genuine
HP supplies from HP or a reseller of your choice.
●Product Support. Connects to the support site for the HP LaserJet P2010 Series printer. You can
search for help regarding general topics.
44 Chapter 8 Managing and maintenance ENWW
Replace the print cartridge
1. Press the print-cartridge-door button, and then remove the print cartridge from the printer. For
recycling information, see the inside of the print-cartridge box.
2. Remove the new print cartridge from the packaging.
3. Bend the tab on the left side of the cartridge to break it loose.
4. Pull the tab until all the tape is removed from the cartridge. Put the tab in the print-cartridge box to
return for recycling.
ENWW Replace the print cartridge 45
5. Gently rock the print cartridge from front to back to distribute the toner evenly inside the cartridge.
CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing
in cold water. Hot water sets toner into the fabric.
6. Insert the print cartridge in the printer and close the print-cartridge door.
CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing
in cold water. Hot water sets toner into the fabric.
46 Chapter 8 Managing and maintenance ENWW
Redistribute toner
When toner is low, faded or light areas appear on the printed page. You might be able to temporarily
improve print quality by redistributing the toner.
1. Press the print-cartridge-door button, and then remove the print cartridge from the printer.
2. To redistribute the toner, gently rock the print cartridge from front to back.
CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing
in cold water. Hot water sets toner into the fabric.
3. Reinsert the print cartridge into the printer, and close the print cartridge door.
If the print is still light, install a new print cartridge. See Replace the print cartridge on page 45 for
instructions.
ENWW Redistribute toner 47
Clean the printer
Clean the outside of the printer with a clean, damp cloth when necessary.
CAUTION: Do not use ammonia-based cleaners on or around the printer.
During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over
time, this buildup can cause print quality problems, such as toner specks or smearing, and paper jams.
To correct and prevent these types of problems, you can clean the print cartridge area and the printer
media path.
Clean the print-cartridge area
You do not need to clean the print-cartridge area often. However, cleaning this area can improve the
quality of your printed sheets.
WARNING! Before cleaning the printer, turn the printer off by unplugging the power cord, and
wait for the printer to cool.
1. Press the print-cartridge-door button, and then remove the print cartridge from the printer.
CAUTION: Do not touch the black sponge-transfer roller inside the printer. Doing so can
damage the printer.
CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a
piece of paper.
48 Chapter 8 Managing and maintenance ENWW
2. With a dry, lint-free cloth, wipe any residue from the media-path area and the print-cartridge cavity.
3. Replace the print cartridge, and close the print-cartridge door.
4. Plug the printer in to turn it back on.
5. Verify printer functionality by printing a demo page. To print a demo page, press the Go button
when the Ready light is on and no other jobs are printing.
Clean the printer media path
If you are experiencing toner specks or dots on the printouts, clean the printer media path. This process
uses a transparency to remove dust and toner from the media path. Do not use bond or rough paper.
ENWW Clean the printer 49
NOTE: For best results use a sheet of transparency. If you do not have any transparencies,
you can use copier grade media (70 to 90 g/m
2
(18 to 24 lb.)) with a smooth surface.
1. Make sure that the printer is idle and the Ready light is on.
2. Load the transparency in tray 1.
3. Print a cleaning page. Open the printer Properties screen (or Printing Preferences screen in
Windows 2000 and XP) and select the cleaning page.
NOTE: The cleaning process takes approximately 2 minutes. The cleaning page will stop
periodically during the cleaning process. Do not turn the printer off until the cleaning process has
finished. You might need to repeat the cleaning process several times to thoroughly clean the
printer.
50 Chapter 8 Managing and maintenance ENWW
Clean the pickup roller (tray 1)
If you want to clean the pickup roller for tray 1, follow these instructions:
1. Unplug the power cord from the printer, and allow the printer to cool.
2. Press the print-cartridge-door button, and then remove the print cartridge from the printer.
CAUTION: Do not touch the black sponge-transfer roller inside the printer. Doing so can
damage the printer.
CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a
piece of paper.
ENWW Clean the pickup roller (tray 1) 51
3. Remove the pickup roller cover.
4. Press the two black retaining tabs outward until the pickup roller is released from its seat.
5. Remove the pickup roller from the printer.
52 Chapter 8 Managing and maintenance ENWW
6. Dab a lint-free cloth in water, and scrub the roller.
NOTE: Do not touch the surface of the roller with bare fingers.
7. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.
8. Allow the pickup roller to dry completely.
9. Line up the black retaining tabs in the printer with the grooves in the pickup roller, and then press
the pickup roller into the pickup roller seat until the retaining tabs click.
ENWW Clean the pickup roller (tray 1) 53
10. Replace the pickup roller cover.
11. Reinstall the print cartridge, and close the print-cartridge door.
12. Plug the printer in to turn it back on.
13. Verify printer functionality by printing a demo page. To print a demo page, press the Go button
when the Ready light is on and no other jobs are printing.
54 Chapter 8 Managing and maintenance ENWW
Clean the pickup roller (tray 2)
If you want to clean the pickup roller for tray 2, follow these instructions:
1. Unplug the power cord from the printer, and allow the printer to cool.
2. Press the print-cartridge-door button, and then remove the print cartridge from the printer.
CAUTION: Do not touch the black sponge-transfer roller inside the printer. Doing so can
damage the printer.
CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a
piece of paper.
ENWW Clean the pickup roller (tray 2) 55
3. Remove tray 2.
4. Place the printer on the work surface with the front of the printer facing up.
56 Chapter 8 Managing and maintenance ENWW
5. Pull the white tabs outward, and rotate the tabs up.
6. Slide the right tab to the right, and leave the tab in this position throughout the procedure.
ENWW Clean the pickup roller (tray 2) 57
7. Slide the pickup roller assembly to the right, and remove the left end cap.
8. Remove the pickup roller.
58 Chapter 8 Managing and maintenance ENWW

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