Epson Stylus Pro 5000 Bedienungsanleitung
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User’s Guide Update
The following additional procedures are necessary
when loading paper in the paper tray as described in
your EPSON Stylus Pro 5000’s Setup Guide Chapter 3
and Reference Guide Chapter 2.
âť‘After opening the paper tray cover, lift the paper
guide roller before loading paper or pulling out
the paper tray extension.
set-a1
4008737
XXX-00
Proof Sign-off:
Fujimori _______
_______
Copyright © 1997 by SEIKO EPSON CORPORATION
Nagano, Japan
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âť‘Set the roller position to match the paper size you
are loading by sliding the switch. Set the roller to
“Other” when loading paper other than A3 or
Ledger size.
âť‘After paper is loaded, put the paper guide roller
back in the paper tray.
set-a2
set-b1
Printed in Japan xx.xx-x.x
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Where to Find Information
This Reference Guide
Provides you with detailed information about printing on
special paper, using the printer driver and utilities, and
provides other tips that will help you get the results you want.
Setup Guide
Provides you with the basic information you need to start using
your EPSON Stylus Pro 5000 and its optional and consumable
products.
Online Help (Microsoft® Windows® 3.1x, 95, and NT® only)
Provides you with detailed information and instructions on the
Windows-based printer software that controls your printer.
(Online help will be automatically installed when you install
the printer software.) See Chapter 3 for information on
accessing online help.
Color Guide
Explains how color printing works and shows you how to get
impressive results from your printer.
Proof Sign-off:
Fujimori _______
D.Grady _______
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Color Ink Jet Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. The information contained herein is designed only for use with this
EPSON printer. EPSON is not responsible for any use of this information as applied to
other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the
purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with SEIKO EPSON CORPORATION’s operating and
maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising
from the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P Raster and
EPSON Stylus are trademarks of SEIKO EPSON CORPORATION.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 1997 by SEIKO EPSON CORPORATION, Nagano, Japan.
Reference Guide
logo
Proof Sign-off:
Fujimori _______
D.Grady _______
title page
recylogo
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Declaration of Conformity
According to ISO/IEC Guide 22 and EN 45014
Manufacturer: SEIKO EPSON CORPORATION
Address: 3-5, Owa 3-chome, Suwa-shi,
Nagano-ken 392 Japan
Representative: EPSON EUROPE B.V.
Address: Prof. J. H. Bavincklaan 5 1183
AT Amstelveen
The Netherlands
Declares that the Product:
Product Name: Ink Jet Printer
Type Name: EPSON Stylus Pro 5000
Model: P990A
Conforms to the following Directive(s) and Norm(s):
Directive 89/336/EEC:EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
Directive 73/23/EEC: EN 60950
November 1997
Y. Ishii
President of EPSON EUROPE B.V.
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Contents
Safety Instructions
Important Safety Instructions . . . . . . . . . . . . . . . . . . . 0-1
A few precautions . . . . . . . . . . . . . . . . . . . . . . . . 0-2
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . 0-3
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . 0-4
For United Kingdom Users . . . . . . . . . . . . . . . . . . . . 0-4
Chapter 1 Printing on Various Kinds of Paper
Choosing Special Paper and Other Media . . . . . . . . . . . . 1-2
EPSON special media . . . . . . . . . . . . . . . . . . . . . . 1-2
About special media cleaning sheets . . . . . . . . . . . . . 1-6
Printing on Plain Paper, 360 dpi Paper, Photo Quality Paper,
Glossy Paper, Ink Jet Cards, and Greeting Cards. . . . . . . . 1-7
Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . 1-10
Storing envelopes . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Printing on Photo Quality Glossy Film and Ink Jet
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Storing glossy film and transparencies . . . . . . . . . . . . 1-15
Printing on Ink Jet Back Light Film and Photo Quality
Self Adhesive Sheets . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Storing Back Light Film and Self Adhesive Sheets . . . . . 1-18
Printing on Photo Paper . . . . . . . . . . . . . . . . . . . . . . 1-18
Notes for EPSON Photo Paper (4 Ă— 6 inches) . . . . . . . . 1-21
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Removing the perforated edges . . . . . . . . . . . . . . . . 1-22
Storing EPSON Photo Paper . . . . . . . . . . . . . . . . . . 1-22
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Chapter 2 Paper Handling
Selecting a Paper Path . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Paper Path and Loadable Paper Size . . . . . . . . . . . . . . . . 2-3
Paper Tray and Loading Capacity by Media Type . . . . . . . . 2-5
Loading Paper in a Paper Tray . . . . . . . . . . . . . . . . . . . 2-7
Tips on using a paper tray . . . . . . . . . . . . . . . . . . . 2-7
Loading paper in the standard paper tray . . . . . . . . . . . 2-8
Loading paper in the optional lower paper tray . . . . . . . 2-15
Loading Paper in the Manual Feed Slots . . . . . . . . . . . . . 2-20
Loading in the front manual feed slot . . . . . . . . . . . . . 2-20
Loading in the rear manual feed slot . . . . . . . . . . . . . . 2-21
Chapter 3 Using the Printer Software for Windows
The Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Accessing the Printer Software . . . . . . . . . . . . . . . . . . . 3-3
From Windows applications . . . . . . . . . . . . . . . . . . 3-3
From Windows 95 or Windows NT 4.0 . . . . . . . . . . . . 3-4
From Windows 3.1 . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Using the Automatic Setting . . . . . . . . . . . . . . . . . . . . 3-5
Using the Predefined Settings . . . . . . . . . . . . . . . . . . . . 3-6
Customizing the Print Settings . . . . . . . . . . . . . . . . . . . 3-8
Saving your settings . . . . . . . . . . . . . . . . . . . . . . . 3-9
Making the Media Type Setting . . . . . . . . . . . . . . . . . . 3-10
Modifying the Printout Method and Style . . . . . . . . . . . . . 3-12
Using the Paper menu . . . . . . . . . . . . . . . . . . . . . . 3-13
Using the Layout menu (Windows 95 & NT 4.0 only) . . . . 3-14
Checking Print Job & Printer Status . . . . . . . . . . . . . . . . 3-16
Understanding the EPSON Spool Manager . . . . . . . . . 3-16
Getting Information Through Online Help . . . . . . . . . . . . 3-19
From Windows applications . . . . . . . . . . . . . . . . . . 3-19
From Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . 3-20
From Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . . 3-20
From Windows 3.1 . . . . . . . . . . . . . . . . . . . . . . . . 3-20
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Chapter 4 Using the Printer Software for Macintosh
The Printer Software . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Using the Automatic Setting . . . . . . . . . . . . . . . . . . . . 4-3
Using the Predefined Settings . . . . . . . . . . . . . . . . . . . 4-6
Customizing the Print Settings . . . . . . . . . . . . . . . . . . 4-9
Making your settings . . . . . . . . . . . . . . . . . . . . . . 4-9
Saving your settings . . . . . . . . . . . . . . . . . . . . . . . 4-10
Choosing your settings . . . . . . . . . . . . . . . . . . . . . 4-11
Modifying visual effects . . . . . . . . . . . . . . . . . . . . 4-11
Controlling the printing quality . . . . . . . . . . . . . . . . 4-16
Changing the Paper Size . . . . . . . . . . . . . . . . . . . . . . 4-18
Defining a Custom Paper Size . . . . . . . . . . . . . . . . . . . 4-20
Modifying the Printout Method and Style . . . . . . . . . . . . 4-22
Controlling Background Printing . . . . . . . . . . . . . . . . . 4-25
Chapter 5 Using EPSON Printer Utilities
Introducing the EPSON Printer Utilities . . . . . . . . . . . . . 5-2
EPSON Status Monitor 2 for Windows 95 . . . . . . . . . . 5-3
EPSON StatusMonitor for Macintosh . . . . . . . . . . . . . 5-4
Nozzle Check . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Head Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Print Head Alignment . . . . . . . . . . . . . . . . . . . . . 5-4
Printer and Option Information (Windows only) . . . . . . 5-5
Speed & Progress (Windows 95) . . . . . . . . . . . . . . . 5-7
Configuration (Macintosh) . . . . . . . . . . . . . . . . . . . 5-9
Using the EPSON Status Monitor 2 Utility . . . . . . . . . . . . 5-10
Opening EPSON Status Monitor 2 . . . . . . . . . . . . . . 5-10
Checking the Printer Status . . . . . . . . . . . . . . . . . . 5-10
Printer Status window . . . . . . . . . . . . . . . . . . . . . 5-16
Setting Monitoring Preferences . . . . . . . . . . . . . . . . 5-20
Using the background monitoring icon . . . . . . . . . . . 5-22
Using the EPSON StatusMonitor (Macintosh) . . . . . . . . . . 5-23
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Chapter 6 The Control Panel
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . 6-2
Using Special Power-On Functions . . . . . . . . . . . . . . . . . 6-3
Nozzle check and printer settings . . . . . . . . . . . . . . . 6-4
Print head alignment . . . . . . . . . . . . . . . . . . . . . . . 6-5
Paper size and media type verification . . . . . . . . . . . . 6-7
Parallel interface ECP mode . . . . . . . . . . . . . . . . . . 6-8
Platen gap adjustment for the manual feed slots . . . . . . . 6-9
Chapter 7 Maintenance and Transportation
Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . 7-2
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . 7-7
Setting up the printer after transporting it . . . . . . . . . . 7-9
Chapter 8 Troubleshooting
Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . . 8-2
Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7
Printer operation check . . . . . . . . . . . . . . . . . . . . . 8-7
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . 8-9
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Paper handling . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Printing quality . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
Printer utilities . . . . . . . . . . . . . . . . . . . . . . . . . . 8-27
Clearing a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . 8-29
Increasing the Print Speed . . . . . . . . . . . . . . . . . . . . . . 8-31
Using DMA transfer (Windows 95) . . . . . . . . . . . . . . 8-33
Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . 8-37
Using the Head Cleaning utility . . . . . . . . . . . . . . . . 8-37
Using the control panel . . . . . . . . . . . . . . . . . . . . . 8-40
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . 8-41
Uninstalling the Printer Software (Windows 95) . . . . . . . . . 8-42
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Contacting Customer Support . . . . . . . . . . . . . . . . . . . 8-43
For United Kingdom and the Republic of Ireland
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-43
For Australian Users . . . . . . . . . . . . . . . . . . . . . . 8-46
For Singapore Users . . . . . . . . . . . . . . . . . . . . . . 8-48
For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . 8-48
For Philippines Users . . . . . . . . . . . . . . . . . . . . . . 8-49
Appendix A Specifications
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . A-2
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . A-10
Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . A-11
Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . A-11
Serial interface . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
Glossary
Index
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Safety Instructions
Important Safety Instructions
Read all of these instructions and save them for later reference.
Follow all warnings and instructions marked on the printer.
âť‘Do not place the printer on an unstable surface or near a
radiator or heat source.
âť‘Place the printer on a flat surface. The printer will not
operate properly if it is tilted or at an angle.
❑Do not block or cover the openings in the printer’s cabinet.
Do not insert objects through the slots.
âť‘Use only the type of power source indicated on the
printer’s label.
âť‘Connect all equipment to properly grounded power
outlets. Avoid using outlets on the same circuit as
photocopiers or air control systems that regularly switch
on and off.
âť‘Do not use a damaged or frayed power cord.
âť‘If you use an extension cord with the printer, make sure
the total ampere rating of the devices plugged into the
extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices
plugged into the wall outlet does not exceed the wall
outlet’s ampere rating.
âť‘Unplug the printer before cleaning. Clean with a damp
cloth only. Do not spill liquid on the printer.
âť‘Except as specifically explained in this guide, do not
attempt to service the printer yourself.
Proof Sign-off:
Fujimori _______
D.Grady _______ R
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Safety Instructions 1
âť‘Unplug the printer and refer servicing to qualified service
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered
the printer; if the printer has been dropped or the cabinet
damaged; if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those
controls that are covered by the operating instructions.
âť‘If you plan to use the printer in Germany, observe the
following:
To provide adequate short-circuit protection and over-current
protection for this printer, the building installation must be
protected by a 16 Amp circuit breaker.
Bei AnschluĂź des Druckers an die Stromversorgung muĂź
sichergestellt werden, daß die Gebäudeinstallation mit
einem 16 A-Ăśberstromschalter abgesichert ist.
A few precautions
Even if you are familiar with other types of printers, be sure to
read through the following list of precautions before operating
your ink jet printer.
âť‘Do not put your hand inside the printer or touch the ink
cartridges during printing.
âť‘Do not move the print head by hand; otherwise you may
damage the printer.
âť‘Under normal circumstances, ink will not come out of the
cartridges. If it does get on your skin, wash it off with soap
and water. If it gets in your eyes, flush them immediately
with water.
âť‘Keep ink cartridges out of the reach of children.
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2 Safety Instructions
âť‘Do not dismantle the ink cartridges or try to refill them.
This could result in damage to the print head.
âť‘Once you install an ink cartridge, do not lift up the ink
cartridge clamp or remove the cartridge except to replace
it with a new one. The cartridge may become unusable
otherwise.
âť‘Install the ink cartridge immediately after you remove it
from its package. Leaving the cartridge unpacked for a long
time before use may result in reduced print quality.
âť‘Do not use an ink cartridge beyond the date printed on the
cartridge carton. For best results, use up the ink cartridges
within six months of installing them.
âť‘Do not shake an ink cartridge; this can cause leakage.
âť‘Always turn the printer off using the Operate button.
When this button is pressed, the Operate light flashes
briefly and then goes out. Do not unplug the printer or turn
off the power to the outlet until the Operate light is off.
âť‘Before transporting the printer, make sure the print head is
capped in the far right position and the ink cartridges are
removed. See page 7-7 “Transporting the Printer” for more
information.
Warnings, Cautions, and Notes
wWarnings must be followed carefully to avoid bodily injury.
cCautions must be observed to avoid damage to your equipment.
Notes contain important information and useful tips on the
operation of your printer.
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Safety Instructions 3
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has
determined that this product meets the ENERGY
STAR guidelines for energy efficiency.
The International ENERGY STAR Office Equipment Program
is a voluntary partnership with the computer and office
equipment industry to promote the introduction of
energy-efficient personal computers, monitors, printers, fax
machines, and copiers in an effort to reduce air pollution
caused by power generation.
For United Kingdom Users
Use of options
Epson (UK) Limited shall not be liable against any damages or
problems arising from the use of any options or consumable
products other than those designated as Original EPSON
Products or EPSON Approved Products by Epson (UK)
Limited.
Safety information
wWarning: This appliance must be earthed. Refer to rating plate
for voltage and check that the appliance voltage corresponds to
the supply voltage.
Important: The wires in the mains lead fitted to this appliance
are coloured in accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
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4 Safety Instructions
If you have to fit a plug:
As the colours of the mains lead of this appliance may not
match coloured markings used to identify the terminals in a
plug, please proceed as follows:
The green and yellow wire must be connected to the terminal
in the plug which is marked with the letter E or the Earth
symbol ( ).
The blue wire must be connected to the terminal in the plug
marked with the letter N.
The brown wire must be connected to the terminal in the plug
marked with the letter L.
If damage occurs to the plug, replace the cord set or consult a
qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
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Safety Instructions 5
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6 Safety Instructions
Chapter 1
Printing on Various Kinds of Paper
Proof Sign-off:
Fujimori _______
D.Grady _______
Choosing Special Paper and Other Media . . . . . . . . . . . . 1-2
EPSON special media . . . . . . . . . . . . . . . . . . . . . . 1-2
About special media cleaning sheets . . . . . . . . . . . . . 1-6
Printing on Plain Paper, 360 dpi Paper, Photo Quality Paper,
Glossy Paper, Ink Jet Cards, and Greeting Cards. . . . . . . . . 1-7
Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . 1-10
Storing envelopes . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Printing on Photo Quality Glossy Film and Ink Jet
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Storing glossy film and transparencies . . . . . . . . . . . 1-15
Printing on Ink Jet Back Light Film and Photo Quality
Self Adhesive Sheets . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Storing Back Light Film and Self Adhesive Sheets . . . . . 1-18
Printing on Photo Paper . . . . . . . . . . . . . . . . . . . . . . 1-18
Notes for EPSON Photo Paper (4 Ă— 6 inches) . . . . . . . . 1-21
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Removing the perforated edges . . . . . . . . . . . . . . . . 1-22
Storing EPSON Photo Paper . . . . . . . . . . . . . . . . . . 1-22
1
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Printing on Various Kinds of Paper 1-1
Choosing Special Paper and Other Media
You can use most plain bond (normal) paper with your printer
and achieve good results. However, coated papers and glossy
papers give you better results because they reduce the amount
of ink that is absorbed.
Although most types of coated paper will provide you with
good printing results, print quality varies depending on the
paper quality and the manufacturer. Test the printout quality
before purchasing large quantities of paper.
EPSON provides special media such as ink jet (coated) paper,
transparencies, glossy paper, glossy film, index cards, and
adhesive sheets that are formulated for the inks used in EPSON
ink jet printers. EPSON recommends you use media distributed
by EPSON to ensure high-quality results.
EPSON also provides special media that can enrich the usage
and expressive power of the printing results, such as EPSON
Ink Jet Back Light Film. EPSON Ink Jet Back Light Film has a
frosted-glass like printable surface and a glossy surface on its
reverse side. Printing on this film gives a crisp, translucent
image for use in back-lit displays.
EPSON special media
Refer to the table below to find the best choice for your printing
needs. When you use one of the following media types, make
sure the appropriate settings are made in the printer driver as
described in Chapter 3 (Windows) and Chapter 4 (Apple®
Macintosh®). Also be sure to load the paper according to the
instructions in Chapter 2, “Paper Handling.”
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1-2 Printing on Various Kinds of Paper
The product names of some EPSON media currently on the
market may vary depending on when it was distributed. The
following table lists media types whose product names have
changed. The media names used in this manual are shown in
the “Current Name” column, and the former names for the
same media are shown in brackets. The quality and use of this
media are the same regardless of the name on the media.
EPSON special media
Current name
(former name) Sizes
available Product
code Characteristics, application
360 dpi Ink Jet Paper
(Special Coated Paper
for 360 dpi printing)
A4
Letter
A3
Super A3/B
S041059
S041025
S041060
S041028
S041065
S041046
S041066
S041047
This media is best suited for
printing handouts of
business presentations that
contain color charts and
images, and drafts of your
most important printouts.
Photo Quality Ink Jet
Paper (Special Coated
Paper for 720 dpi
printing)
A4
Letter
Legal
A3
B
Super A3/B
S041061
S041026
S041062
S041029
S041067
S041048
S041068
S041045
S041070
S041044
S041069
S041043
This media provides you with
high quality printing at
reasonable cost. It is best
suited for printing
illustrations, graphics, and
photo images.
Photo Quality Ink Jet
Card (Special Coated
Index Card for 720 dpi
printing)
A6
5 Ă— 8 inch
8 Ă— 10 inch
S041054
S041121
S041122
This size of photo quality ink
jet cards enables you to
mail your family and friends
impressive greeting cards.
EPSON also provides
envelopes with some Ink Jet
Card packages.
Photo Quality Glossy
Paper A4
Letter
A3
Super A3/B
S041126
S041124
S041125
S041133
This media gives you the
highest quality printout at
moderate printing costs. The
glossy surface provides you
with a photo-like finish.
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Printing on Various Kinds of Paper 1-3
Current name
(former name) Sizes
available Product
code Characteristics, application
Photo Paper 4 Ă— 6 inch
A4
Letter
A3
Super A3/B
Panoramic
S041134
S041140
S041141
S041142
S041143
S041145
This media gives you the
highest quality printouts at
moderate printing costs. The
glossy surface provides you
with a photo-like finish. It is
best for high resolution
printing. Also a variety of
sizes is available for this
paper, such as 4 Ă— 6 inch
and panoramic. 4 Ă— 6 inch
EPSON Photo Paper is
perforated around the
margins so you can trim your
printed images to look like
photographs.
Photo Quality Glossy
Film (High Quality
Glossy Paper)
A6
A4
Letter
A3
B
Super A3/B
S041107
S041071
S041072
S041073
S041075
S041074
This media gives you the
highest possible quality
printing results. The glossy
surface provides you with a
photo-like finish. It is best
suited for the kind of
professional work done by
artists and designers.
Ink Jet Tranparencies
(Transparency Film) A4
Letter S041063
S041064 Provides you with the
opportunity to impress
clients and associates with
high quality transparencies.
Photo Quality Self
Adhesive Sheet A4 S041106 Allows you to peel off your
printout and stick it onto
most surfaces.
Ink Jet Back Light Film A3 S041131 This media has a
frosted-glass like printable
surface and glossy surface
on its reverse side. Printing
on this film gives a crisp,
translucent image for use in
back-lit displays.
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1-4 Printing on Various Kinds of Paper
cCaution:
âť‘Use EPSON special paper under normal room
environment (temperature and humidity) to obtain the
best results.
âť‘Keep your fingers off the printable surface of the paper.
Fingerprints may deteriorate the print quality.
âť‘Keep unused paper in its original packaging and store it
in a cool, dry place to avoid a decline in quality.
Note:
âť‘When loading special paper distributed by EPSON, read the
instruction sheets packed with your special media first.
âť‘The availability of special media varies by country.
âť‘Since the name on the special media packaging may vary in
certain markets, you may need to use the product number to
confirm the type of special media you need or have.
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Printing on Various Kinds of Paper 1-5
About special media cleaning sheets
A4 size cleaning sheets packed with EPSON special media can be
used with this printer. Cleaning sheets are also available separately.
Using a cleaning sheet can remove paper dust in the paper paths. If
a paper tray is not feeding properly, use a cleaning sheet.
Follow the steps below to use the cleaning sheet.
1. Load the cleaning sheet long edge first and adhesive side up, as
shown below, in the paper tray that is not feeding paper
properly. Make sure no paper is loaded in other paper paths.
cCaution:
You can use only A4 size cleaning sheets. Do not use A3
size cleaning sheets packed with some A3 size EPSON
special media.
2. Press the Eject button on the control panel to load and eject
the sheet.
3. Remove the ejected cleaning sheet.
4. Repeat steps 1 through 3 a few times.
If the cleaning sheet jams in the printer and does not eject, open
the printer and remove the sheet. See page 8-29 for instructions
on clearing paper jams.
adhesive side up
back of printer
paper tray
SHEET
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1-6 Printing on Various Kinds of Paper
Printing on Plain Paper, 360 dpi Paper, Photo
Quality Paper, Glossy Paper, Ink Jet Cards, and
Greeting Cards.
Follow the instructions below to print on plain paper, 360 dpi
Ink Jet Paper, Photo Quality Ink Jet Paper, Photo Quality
Glossy Paper, Ink Jet Note Cards, Ink Jet Greeting Cards, and
Photo Quality Ink Jet Cards.
1. See the table below, and determine the most appropriate
paper path. Then load paper according to the instructions
in Chapter 2, “Paper Handling.”
Paper path Printable
side Remarks
Paper tray Down Paper capacity varies depending
on the media type. See page 2-5
for information. For Ink Jet Cards,
put a support sheet under the
cards. For Photo Quality Glossy
Paper, do not use a support sheet
even if it is packed with the paper.
Before loading Glossy Paper, make
sure to fan the stack of paper.
Lower paper tray
Front manual feed
slot Down You can load one sheet at a time.
Rear manual feed
slot Up
Note:
The paper sizes you can load and the direction you load the paper
varies depending on the paper path. See page 2-3 for details.
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2. Set the paper size and media type levers to match the size and
type of paper loaded. Set the media type and paper size
levers to the Other position if you are unsure of the correct
settings.
Paper Media type lever position
Plain paper Plain Paper
360 dpi Ink Jet Paper 360 dpi Paper
Photo Quality Ink Jet Paper Photo Quality Paper
Photo Quality Glossy Paper Glossy Paper
Photo Quality Ink Jet Card Photo Quality Paper
Ink Jet Note Cards Photo Quality Paper
Ink Jet Greeting Cards Photo Quality Paper
Note:
If ink smears on your document, set the media type lever to Thick
Paper.
3. Open the document you want to print, and click Print or
Page Setup on the File menu. Click Options, Properties,
Printer, Setup, or a combination of these buttons to open
the printer driver. For detailed information on opening the
printer driver and making printer driver settings, see
Chapter 3 (Windows) or Chapter 4 (Macintosh).
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1-8 Printing on Various Kinds of Paper
4. Select the paper path from the Paper Source list on the Paper
menu you use for Windows, or in the Page Setup dialog
box for Macintosh.
5. Select the size of the paper you loaded from the Paper Size
list on the Paper menu for Windows, or in the Page Setup
dialog box for Macintosh.
6. Select the type of paper you loaded from the Media Type list
on the Main menu for Windows, or in the Print dialog box
for Macintosh.
Paper Media Type option
Plain paper Plain Paper
360 dpi Ink Jet Paper 360 dpi Ink Jet Paper
Photo Quality Ink Jet Paper Photo Quality Ink Jet Paper
Photo Quality Glossy Paper Photo Quality Glossy Paper
Photo Quality Ink Jet Card Photo Quality Ink Jet Paper
Ink Jet Note Cards Photo Quality Ink Jet Paper
Ink Jet Greeting Cards Photo Quality Ink Jet Paper
7. Click Close, OK, or Print to print. You may need to click a
combination of these buttons.
Storing paper
Return unused paper to the original package as soon as you
finish printing, and avoid storing it in places exposed to high
temperature, humidity, or direct sunlight.
EPSON recommends storing your printouts in a resealable
plastic bag and keeping them away from high temperature,
humidity, and direct sunlight.
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Printing on Various Kinds of Paper 1-9
Printing on Envelopes
To print on envelopes, follow the instructions below:
1. See the table below, and determine the most appropriate
paper path. Then load an envelope according to the
instructions in Chapter 2, “Paper Handling.”
Paper path Direction Remarks
Paper tray Flap side up with the flap edge to
the left. See the illustration below.
For C5 envelopes, load the flap
edge (short edge) first with the flap
side up (printable surface down).
You can load up to
10 envelopes in the
paper tray.
Lower paper tray Unavailable You cannot load
envelopes in the
lower paper tray.
Front manual
feed slot Unavailable You cannot load
envelopes in the front
manual feed slot.
Rear manual
feed slot Flap side down with the flap edge
to the left when facing the front of
the printer.
Flap side down with the flap edge
to the right when facing the back
of the printer. See illustration below.
For C5 envelopes, load the flap
edge (short edge) first with the flap
side down (printable surface up).
You can load one
envelope at a time.
!K-6
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1-10 Printing on Various Kinds of Paper
2. Set the paper size lever to Envelope and set the media type
lever to match the type of envelope you load in the paper
tray. If the envelope is a normal one, select Plain Paper. Set
the lever to Other if you are unsure of the type of envelope
you load.
Note:
Do not load envelopes in the optional lower paper tray or in the
front manual feed slot.
!KH4-1
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3. Open the application you want to print from, and click
Print or Page Setup on the File menu. Click Options,
Properties, Printer, Setup, or a combination of these
buttons to open the printer driver. For detailed information
on opening the printer driver and making printer driver
settings, see Chapter 3 (Windows) or Chapter 4 (Macintosh).
4. Select the paper path you use from the Paper Source list on
the Paper menu for Windows, or in the Page Setup dialog
box for Macintosh.
5. Select the size of the envelope you loaded from the Paper Size
list on the Paper menu for Windows, or in the Page Setup
dialog box for Macintosh.
6. Verify the orientation setting on the Paper menu for
Windows or in the Page Setup dialog box for Macintosh,
and make the setting if necessary.
7. Select the type of envelope you loaded from the Media Type
list on the Main menu for Windows or in the Print dialog
box for Macintosh. If the envelope is a normal one, select
Plain Paper.
8. Click Close, OK, or Print to print. You may need to click a
combination of these buttons.
Storing envelopes
Return unused envelopes to the original package as soon as
you finish printing, and avoid storing them in places exposed
to high temperature, humidity, or direct sunlight.
EPSON recommends storing your printouts in a resealable
plastic bag and keeping them away from high temperature,
humidity, and direct sunlight.
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1-12 Printing on Various Kinds of Paper
Printing on Photo Quality Glossy Film and Ink Jet
Transparencies
When printing on Photo Quality Glossy Film and Ink Jet
transparencies, please follow the instructions below:
1. See the table below, and determine the most appropriate paper
path. Then load transparencies or glossy film according to the
instructions in Chapter 2, “Paper Handling.”
Paper path Printable side Remarks
Paper tray Down: load the
transparency or glossy film in
the paper tray with the cut
corner located on the right
side of the trailing edge.
Paper loading capacity
varies depending on the
media type. See page 2-5.
If a support sheet is
packed with the Glossy
Film, put the support sheet
or a piece of plain paper
under the stack of Glossy
Film.
Lower paper tray
Front manual
feed slot Down: load the
transparency or glossy film
in the front manual feed
slot with the cut corner
located on the right side
of the trailing edge.
You can load one sheet at
a time.
Rear manual
feed slot Up: load the transparency
or glossy film in the rear
manual feed slot with the
cut corner located on the
right side of the trailing edge.
Note:
The paper sizes you can load and the direction you load the paper
varies depending on the paper path. See page 2-3 for details.
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2. Set the paper size and media type levers to match the paper
you loaded. Set the media type and paper size levers to the
Other position if you are unsure of the correct settings.
Paper Media type lever position
Photo Quality Glossy Film Glossy Film
Ink Jet Transparencies Transparencies
3. Open the document you want to print, and click Print or
Page Setup on the File menu. Click Options, Properties,
Printer, Setup, or a combination of these buttons to open
the printer driver. For detailed information on opening the
printer driver and making printer driver settings, see
Chapter 3 (Windows) or Chapter 4 (Macintosh).
4. Select the paper path you use from the Paper Source list on
the Paper menu for Windows or in the Page Setup dialog
box for Macintosh.
5. Select the size of the paper you loaded from the Paper Size list
on the Paper menu for Windows or in the Page Setup
dialog box for Macintosh.
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1-14 Printing on Various Kinds of Paper
6. Select the type of paper you loaded from the Media Type
list on the Main menu for Windows or in the Print dialog
box for Macintosh.
Paper Media Type option
Photo Quality Glossy Film Photo Quality Glossy Film
Ink Jet Transparencies Ink Jet Transparencies
7. Click Close, OK, or Print to print. You may need to click a
combination of these buttons.
8. If you print multiple transparencies or sheets of glossy film,
take them out of the printer immediately after each one is
printed and do not lay them on top of each other. When the
ink is dry, insert plain paper as a separator between your
printed transparencies or glossy film to keep them from
sticking together.
Storing glossy film and transparencies
Return unused paper to the original package as soon as you
finish printing, and avoid storing it in places exposed to high
temperature, humidity, or direct sunlight.
EPSON recommends storing your printouts in a resealable
plastic bag and keeping them away from high temperature,
humidity, and direct sunlight.
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Printing on Various Kinds of Paper 1-15
Printing on Ink Jet Back Light Film and Photo
Quality Self Adhesive Sheets
When printing on Ink Jet Back Light Film or Photo Quality Self
Adhesive Sheets, please follow the instructions below:
1. See the table below, and determine the most appropriate
paper path. Then load film or adhesive sheets according to
the instructions in Chapter 2, “Paper Handling.”
Paper path Printable side Remarks
Paper tray Unavailable You cannot load Back
Light Film or Photo
Quality Self Adhesive
Sheet in the paper trays.
Lower paper tray
Front manual feed slot Down You can load one
sheet at a time.
Rear manual feed slot Up
Note:
âť‘The paper sizes you can load and the direction you load the
paper varies depending on the paper path. See page 2-3 for
details.
âť‘EPSON Ink Jet Back Light Film tends to curl even under
normal storage conditions. If it curls, flatten it before you
load the film.
2. Open the document you want to print, and click Print or
Page Setup on the File menu. Click Options, Properties,
Printer, Setup, or a combination of these buttons to open
the printer driver. For detailed information on opening the
printer driver and making printer driver settings, see
Chapter 3 (Windows) or Chapter 4 (Macintosh).
3. Select the paper path you use from the Paper Source list on
the Paper menu you use for Windows or in the Page Setup
dialog box for Macintosh.
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1-16 Printing on Various Kinds of Paper
4. Select the size of the film or sheet you loaded from the
Paper Size list on the Paper menu for Windows or in the
Page Setup dialog box for Macintosh.
5. Select the type of paper you loaded from the Media Type
list on the Main menu for Windows or in the Print dialog
box for Macintosh.
Paper Media type
Ink Jet Back Light Film Ink Jet Back Light Film
Photo Quality Self Adhesive
Sheet Photo Quality Ink Jet
Paper
Note:
EPSON Ink Jet Back Light Film is designed to print images
backwards, using the printer driver’s Flip Horizontal feature, so
that viewing the printout from the unprinted side gives the
correct image. To use the Flip Horizontal feature, select Ink Jet
Back Light Film as the Media Type or select Flip Horizontal,
but do not select both.
6. Click Close, OK, or Print to print. You may need to click a
combination of these buttons.
7. If you print multiple sheets, take them out of the printer
immediately after each one is printed and do not lay them
on top of each other. When the ink is dry, insert plain paper
as a separator between your printouts to keep them from
sticking together.
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Printing on Various Kinds of Paper 1-17
Storing Back Light Film and Self Adhesive Sheets
Return unused paper to the original package as soon as you
finish printing, and avoid storing it in places exposed to high
temperature, humidity, or direct sunlight.
EPSON recommends storing your printouts in a resealable
plastic bag and keeping them away from high temperature,
humidity, and direct sunlight.
Printing on Photo Paper
EPSON provides three types of Photo Paper:
Type Name Size Product
number
Cut sheet
(regular size) Photo Paper (A4)
Photo Paper (Letter)
Photo Paper (A3)
Photo Paper (Super A3/B)
A4
Letter
A3
A3+
S041140
S041141
S041142
S041143
Perforated
sheet Photo Paper (4 x 6 inches) 4 Ă— 6 inches
(102 Ă— 152 mm) S041134
Cut sheet
(special size) Panoramic Photo Paper 210 Ă— 594 mm S041145
Note:
âť‘EPSON Photo Paper (4 Ă— 6 inches) is perforated around the
margins so you can trim your printed images to look like 4 Ă— 6
inch (102 Ă— 152 mm) photographs.
âť‘EPSON Photo Paper (panoramic) is best suited for printing
photos taken in panorama mode.
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1-18 Printing on Various Kinds of Paper
When printing on Photo Paper, follow the instructions below:
1. See the table below, and determine the most appropriate
paper path. Then load Photo Paper according to the
instructions in Chapter 2, “Paper Handling.”
Paper path Printable side Remarks
Paper tray Down Paper loading capacity
varies depending on
the media type. See
page 2-5. Put the
support sheet or a
piece of plain paper
under the stack of
paper.
Lower paper tray
Front manual feed slot Down You can load one
sheet at a time.
Rear manual feed slot Up
Note:
âť‘The paper sizes you can load vary depending on the path. See
page 2-3 for details.
âť‘Load Photo Paper (4 Ă— 6 inches) with the perforated margins
positioned as shown below.
âť‘Use flat, undamaged paper. If the paper or the support sheet
is curled, flatten it before loading to avoid paper feeding
problems.
loading position
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Printing on Various Kinds of Paper 1-19
2. Set the paper size lever to match the type of paper you loaded
and set the media type lever to the Glossy Paper position.
3. Open the document you want to print, and click Print or
Page Setup on the File menu. Click Options, Properties,
Printer, Setup, or a combination of these buttons to open
the printer driver. For detailed information on opening the
printer driver and making printer driver settings, see
Chapter 3 (Windows) or Chapter 4 (Macintosh).
4. Select the paper path you use from the Paper Source list on
the Paper menu for Windows or in the Page Setup dialog
box for Macintosh.
5. Select the size of the paper you loaded from the Paper Size list
on the Paper menu for Windows or in the Page Setup
dialog box for Macintosh.
Photo Paper type Paper Size options
Cut sheet (regular size) A4, Letter, A3, Super A3/B
Perforated sheet Photo Paper 4 Ă— 6 in.
Cut sheet (special size) Panoramic 210 Ă— 594 mm
6. Select Photo Quality Glossy Paper as the Media Type
setting from the Media Type list on the Main menu for
Windows or in the Print dialog box for Macintosh.
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1-20 Printing on Various Kinds of Paper
7. Click Close, OK, or Print to print. You may need to click a
combination of these buttons.
Notes for EPSON Photo Paper (4 Ă— 6 inches)
Please note the following when using this paper:
Printing
âť‘The outside edge of your image might be cut off when you
remove the perforated margins.
âť‘You can also print with black ink on the non-coated side
(EPSON logo side) of Photo Paper. To print on this side,
select 360 dpi Ink Jet Paper as the Media Type setting and
EPSON Photo Paper 4 Ă— 6 in as the Paper Size setting.
âť‘Cut or tear the paper at the perforation only after printing.
Do not cut, tear, or fold the paper before printing.
trim size
17 mm (0.67 inch)
printed image size
6 mm (0.24 inch)
3 mm (0.12 inch)
6 mm
3 mm
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Printing on Various Kinds of Paper 1-21
Removing the perforated edges
Using scissors, cut along the perforations to remove the edges
of the Photo Paper. You can also fold the paper back and forth
a few times along the perforations, as shown below, and then
carefully tear the paper along the perforations ot remove the
edges.
Storing EPSON Photo Paper
Return unused paper to the original package as soon as you
finish printing, and avoid storing it in places exposed to high
temperature, humidity, or direct sunlight.
EPSON recommends storing your printouts in a resealable
plastic bag and keeping them away from high temperature,
humidity, and direct sunlight.
Insert plain paper as a separator between your printouts to
keep them from sticking together.
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1-22 Printing on Various Kinds of Paper
Chapter 2
Paper Handling
Proof Sign-off:
Fujimori _______
D. Grady _______
Selecting a Paper Path . . . . . . . . . . . . . . . . . . . . . . . 2-2
Paper Path and Loadable Paper Size . . . . . . . . . . . . . . . 2-3
Paper Tray and Loading Capacity by Media Type . . . . . . . 2-5
Loading Paper in a Paper Tray . . . . . . . . . . . . . . . . . . 2-7
Tips on using a paper tray . . . . . . . . . . . . . . . . . . . 2-7
Loading paper in the standard paper tray . . . . . . . . . . 2-8
Loading paper in the optional lower paper tray . . . . . . 2-15
Loading Paper in the Manual Feed Slots . . . . . . . . . . . . . 2-20
Loading in the front manual feed slot . . . . . . . . . . . . 2-20
Loading in the rear manual feed slot . . . . . . . . . . . . . 2-21
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Paper Handling 2-1
Selecting a Paper Path
Your printer has three paper paths to choose from, and if you
purchase an optional 250 Sheet Lower Paper Cassette, you will
have a fourth paper path to choose from.
Paper tray
Front manual feed slot
Rear manual feed slot
Lower Paper Tray (optional)
Note:
âť‘The paper loading capacity in the paper tray varies depending on
the paper type. See the following section for details.
âť‘You can only load one sheet at a time in the manual feed slots.
k-1
k-3
k-4
250 Sheet
Paper Tray 250 Sheet Lower
Paper Cassette
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2-2 Paper Handling
Paper Path and Loadable Paper Size
The paper sizes you can load vary depending on the paper
path you use. The table below shows loadable paper sizes and
available paper paths.
Paper source and paper size compatibility
Paper size (and
loading
direction*1)
Front manual
feed slot*2 Rear manual
feed slot Paper
tray*3 Lower
paper tray
(optional)*4
Photo Paper
(4×6”) ––
Index card 5×8” ––
Index card 8×10” ––
DL Envelope ––
C6 Envelope ––
C5 Envelope ––
#10 Envelope ––
Letter
(landscape) –
A4
(landscape) –
Half Letter ––
Executive
Letter
Legal
ledger
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Paper Handling 2-3
Paper size (and
loading
direction*1)
Front manual
feed slot*2 Rear manual
feed slot Paper
tray*3 Lower
paper tray
(optional)*4
A6 ––
A5 ––
A4
A3
Super A3/B
Panoramic
(210 × 594 mm) –––
Other, up to 44
inches –––
= loadable, – = unloadable
*1 Load short edge first (portrait), unless otherwise specified.
*2 The front manual feed slot can only feed paper longer than 257 mm.
*3 The paper tray can only feed paper longer than 182 mm.
*4 The optional lower paper tray can only feed paper longer than 182 mm,
but cannot feed thick paper such as index cards and envelopes.
Note:
For certain media types, there are a few exceptions to the available
paper paths shown above. Refer to Chapter 1, “Printing on Various
Kinds of Paper,” for more information on specific media types.
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2-4 Paper Handling
Paper Tray and Loading Capacity by Media Type
The loadable capacity varies depending on the media type
and paper tray you use. The table below describes loadable
quantities and location of paper trays.
Paper source and loading capacity by media type
Media type Paper
tray Lower
paper tray
(optional)
Remarks
360 dpi Ink Jet
Paper 200 200
Photo Quality Ink
Jet Paper 200 200
Photo Quality Ink
Jet Card 50 –
If a support sheet is packed
with the Photo Quality Ink Jet
Card, put it under the stack
of cards.
Ink Jet Note
Cards 50 –
If a support sheet is packed
with the Ink Jet Note Cards,
put it under the stack of
cards.
Ink Jet Greeting
Cards 50 –
If a support sheet is packed
with the Ink Jet Greeting
Cards, put it under the stack
of cards.
Photo Quality
Glossy Paper 100
(20)* 100
(20)*
Do not use a support sheet
even if it is packed with the
Photo Quality Glossy Paper.
*You can load up to 20 sheets of
A3 or larger size paper.
Photo Quality
Glossy Film 30 30
(excluding A6)
If a support sheet is packed
with the Photo Quality Glossy
Film, put it under the stack of
the glossy film.
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Media type Paper
tray Lower
paper tray
(optional)
Remarks
Ink Jet
Tranparencies 150 150
Photo Quality
Self Adhesive
Sheets ––
You can load only in the
front and rear feed slots.
Ink Jet Back
Light Film ––
You can load only in the
front and rear feed slots.
Photo Paper
4 × 6 inches 50 – Put a support sheet or piece
of plain paper under the
stack of Photo Paper.
Photo Paper 100 100 Put a support sheet or piece
of plain paper under the
stack of Photo Paper.
Panoramic
Photo Paper ––
You can load only in the rear
manual feed slot.
Plain paper 250 250
Envelopes 10 – Plain paper
Index cards 100 – Plain paper
Post cards 100 – Plain paper
cCaution:
You can use only the A4 size cleaning sheet that is packed with
some types of EPSON special media to clean this printer. Do
not use A3 size cleaning sheets. For details see page 1-6,
“About special media cleaning sheets.”
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Loading Paper in a Paper Tray
You can load single sheets up to Super A3/B size using the
paper tray. Before you load special paper, see also Chapter 1,
“Printing on Various Kinds of Paper.”
Tips on using a paper tray
Follow the tips below to get the best performance when
printing from the paper tray.
âť‘Load paper in the paper tray before sending data to the
printer. When the printer receives data from the computer,
it feeds a single sheet and begins to print.
âť‘If the printer runs out of paper during a print job, reload
the paper tray, or if the same size and type of paper is
loaded in the other paper tray and the paper size and
media type levers are set correctly, the printer
automatically feeds from the other tray.
âť‘Press the Eject button if you need to eject a sheet of loaded
paper.
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Using the paper size and media type cards
The paper size and media type cards are provided to help you
identify the kind of paper you have loaded in the paper tray.
Find the paper size card that matches the size of the paper you
have loaded (for example, A4) and insert it in the card slot
above the paper size lever, on the left. Find the media type card
that matches the type of media you have loaded (for example,
plain paper) and insert it in the card slot above the media type
lever, on the right.
You can store unused cards in the pocket behind the paper size
card slot.
Loading paper in the standard paper tray
The following procedure describes how to load paper in the
standard and optional lower paper trays; however see page
2-15 for extra information about loading paper in the lower
paper tray.
You can load various types of media and EPSON special paper
in the standard paper tray such as ink jet paper, transparencies,
photo-quality glossy film or paper, envelopes, index cards, and
adhesive sheets. For details on using such media, also see
Chapter 1, “Printing on Various Kinds of Paper.”
paper size media type
store unused
cards here
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1. Lift the paper tray slightly up and pull it out until you feel
slight resistance.
2. Open the paper tray cover.
3. If you load Legal-size or larger paper, release the extension
lock and pull out the paper tray extension completely.
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4. Slide both edge guides out as far as they will go.
5. Fan a stack of paper; then tap it on a flat surface to even
the edges.
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6. Load the stack of paper with the printable surface down and
the right edge of the paper resting against the right side of
the paper tray. Make sure the stack lies flat on the bottom
of the tray.
Note:
âť‘Load paper into the paper tray short edge first. Only a few
kinds of paper can be loaded long edge first. See “Paper Path
and Loadable Paper Size” on page 2-3 for details.
âť‘If your paper is curled, flatten it before you load it. If it curls
excessively and jams frequently, stop using it.
âť‘The paper tray can hold up to 250 sheets of 17-lb. or 64g/m2
plain paper. Do not load paper above the arrow mark on the
inside surface of the right edge guide. For information on the
loadable capacity of EPSON special paper, see page 2-5,
“Paper Tray and Loading Capacity by Media Type.”
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Note:
If you have extended the paper tray extension, first slide out the
paper tray cover extension then close the paper tray cover.
9. Firmly slide in the paper tray until it meets resistance.
10. Set the paper size and media type levers to match the paper
you loaded.
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Note:
âť‘The paper size and media type lever settings you make in the
paper tray can be overridden by the Paper Size and Media Type
settings you make in your printer driver or application. The main
purpose of this selection is to send a paper size or media type
mismatch message to the printer driver in case the media loaded
in the printer does not match the media you select in the software.
You can turn off the notification function by selecting Other as
the printer’s paper size and media type settings.
âť‘Select Other for unlisted paper sizes or media types.
âť‘If ink smears on the paper, select Thick Paper as the media type
setting.
âť‘If you set the paper size or media type lever incorrectly, you may
not get the print results you expect.
âť‘The paper size and media type cards are provided to help you
identify the kind of paper you have loaded in the paper tray. Find
the paper size card that matches the size of paper you load and
insert it in the card slot above the paper size lever, on the left.
Find the media type card that matches the type of media you load
and insert it in the card slot above the media type lever, on the
right. You can store unused cards in the pocket behind the paper
size card slot.
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Loading paper in the optional lower paper tray
To load paper in the 250 Sheet Lower Paper Tray that comes
with the optional 250 Sheet Lower Paper Cassette, always pull
the paper tray completely out from the paper cassette.
Then follow steps 2 to 10 (for the standard paper tray) on page
2-9 for instructions.
Note:
âť‘To pull out the paper tray, lift it up slightly and then pull it out.
âť‘If you use paper larger than A4 size, pull out the paper tray
extension and paper tray cover extension of the upper paper tray
so that your printouts will be supported by the paper tray cover
when they are ejected.
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Feeding paper from the lower paper tray
To print on the paper that is loaded in the lower paper tray, set
the Paper Source setting in the printer driver to Paper Tray
(Lower). The printer also feeds from the lower paper tray if the
Paper Source setting in the printer driver is set to Auto Select
and you select the paper size and media type settings in the
printer driver that match the size and type of media loaded in
the lower paper tray.
Note:
When the Paper Source setting in the printer driver is set to Auto
Select and the standard paper tray runs out of paper, the printer
automatically switches and loads paper from the lower paper tray
under any of the following conditions:
âť‘The paper size and media type lever settings are the same for both
paper trays.
âť‘The paper size and media type levers are set to Other for the
lower paper tray.
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Switching paper trays between the printer and the optional
paper cassette
If you install the optional lower paper tray in the printer’s
standard paper tray slot, replace the optional paper tray cover
with the standard paper tray cover, which has a right edge
guide. Also, if you install the standard paper tray in the
optional 250 Sheet Lower Paper Cassette, replace the paper tray
cover with the optional paper tray cover.
Follow the instructions below to switch paper tray covers.
1. Remove the paper trays from the printer and optional paper
cassette.
2. Open the paper tray cover.
standard paper tray 250 Sheet Paper Tray
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3. Lift the paper tray cover slightly backwards.
4. Lift the paper tray cover up and toward you so that the cover
notches easily slide off the paper tray posts.
5. Lower the other paper tray cover so that the cover notches
slide straight down and fit on the paper tray posts.
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6. Move the paper tray cover to the upright position and make
sure the cover notches click into place over the paper tray
posts.
7. Close the paper tray cover.
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Loading Paper in the Manual Feed Slots
You can load single sheets of paper in the manual front or rear
feed slot without removing the paper supply from the paper
tray.
Loading in the front manual feed slot
Follow the tips below when loading paper in the front feed slot.
âť‘You can load one sheet at a time in the front feed slot.
âť‘Load paper printable side down.
The following procedure describes how to load paper in the
front feed slot.
1. Make sure the printer is turned on.
2. If you are loading a sheet of paper that is longer than A4 size,
extend the paper tray extension and paper tray cover
extension.
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3. Align the right edge of the paper with the right edge guide
and load the paper printable side down in the feed slot
until it meets resistance.
4. The printer automatically feeds the paper, and the printer
starts printing when you send a print job from the
computer.
When the printer finishes printing, it ejects the sheet. If the
sheet does not eject completely, press the Eject button.
Loading in the rear manual feed slot
Follow the tips below when loading paper in the rear feed slot.
âť‘You can load one sheet at a time.
âť‘Load paper printable side up.
The following procedure describes how to load paper in the
rear feed slot.
1. Make sure the printer is turned on.
2. If you are loading a sheet of paper longer than A4 size, extend
the paper tray extension and paper tray cover extension.
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3. Open the rear slot cover.
4. Slide the left edge guide to match the paper’s width.
5. Align the right edge of the paper with the right edge guide,
and load the paper printable side up in the rear feed slot
until it meets resistance.
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Note:
Load envelpes flap side down with the flap edge against the left
edge guide. For C5 envelopes, load the flap edge (short edge) first
with the flap side down.
6. The printer feeds the sheet automatically, and the printer
starts printing when you send a print job from the
computer.
When the printer finishes printing, it ejects the sheet. If the
sheet does not eject completely, press the Eject button.
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Chapter 3
Using the Printer Software for Windows
Proof Sign-off:
Fujimori _______
D.Grady _______
The Printer Software . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Accessing the Printer Software . . . . . . . . . . . . . . . . . . 3-3
From Windows applications . . . . . . . . . . . . . . . . . . 3-3
From Windows 95 or Windows NT 4.0 . . . . . . . . . . . . 3-4
From Windows 3.1 . . . . . . . . . . . . . . . . . . . . . . . 3-4
Using the Automatic Setting . . . . . . . . . . . . . . . . . . . . 3-5
Using the Predefined Settings . . . . . . . . . . . . . . . . . . . 3-6
Customizing the Print Settings . . . . . . . . . . . . . . . . . . 3-8
Saving your settings . . . . . . . . . . . . . . . . . . . . . . 3-9
Making the Media Type Setting . . . . . . . . . . . . . . . . . . 3-10
Modifying the Printout Method and Style . . . . . . . . . . . . 3-12
Using the Paper menu . . . . . . . . . . . . . . . . . . . . . 3-13
Using the Layout menu (Windows 95 & NT 4.0 only) . . . 3-14
Checking Print Job & Printer Status . . . . . . . . . . . . . . . . 3-16
Understanding the EPSON Spool Manager . . . . . . . . . 3-16
Getting Information Through Online Help . . . . . . . . . . . 3-19
From Windows applications . . . . . . . . . . . . . . . . . . 3-19
From Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . 3-20
From Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . . 3-20
From Windows 3.1 . . . . . . . . . . . . . . . . . . . . . . . 3-20
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The Printer Software
The printer software includes a printer driver and printer
utilities. The printer driver lets you choose from a wide variety
of settings to get the best results from your printer. The printer
utilities help you check the printer and keep it in top condition.
The quickest and easiest way to start printing is to leave the
Mode option set to Automatic on the printer driver’s Main
menu. This way you only need to check the Media Type and
Ink settings, as described on page 3-5.
Basically, there are three levels of settings: the Automatic
setting; the predefined settings, which give you more control
over printer settings; and the custom settings, which you make
to fit your individual needs. To work with predefined and
custom settings, you need to select Advanced as the Mode
option in the printer driver. These settings are described in
detail starting on page 3-6.
The printer software also enables you to change output style,
see page 3-12 for details.
To check the condition of the printer or perform a maintenance
procedure, see Chapter 5, “Using EPSON Printer Utilities.”
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Accessing the Printer Software
As explained on the following pages, you can access the printer
driver settings and printer utilities contained in your printer
software directly from any Windows application, or from My
Computer in Windows 95 and Windows NT 4.0, or Program
Manager in Windows 3.1. The print settings made in many
Windows applications override similar settings made in the
printer driver, so in most cases you should access the printer
software from your application to make sure that the settings
are appropriate for the document you want to print.
Note:
Online help is available for details about the printer driver settings.
From Windows applications
How you should access the printer software varies depending
on the application, application version, and Windows version
you are using. Read the following to get a general idea of how
to access the software.
From the File menu, choose Print or Print Setup. In the dialog
box that appears click Printer, Setup, Properties, or Options.
You may need to click a combination of these buttons.
The Main, Paper, and Layout menus contain the printer driver
settings. The Utility menu contains the printer utilities, printer
and option information and settings. Click a tab at the top of
the menus to open the corresponding menu.
For information on the printer driver settings, see online help
and page 3-5. See Chapter 5 for information on the printer
utilities and printer and option information and settings.
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From Windows 95 or Windows NT 4.0
Follow these steps to access the printer software from My
Computer.
If you are using Windows 3.1, see the next section.
1. Double-click the My Computer icon.
2. Double-click the Printers folder.
3. For Windows 95, right-click the icon of your printer, and
click Properties. The Properties window appears. Click a
tab at the top of the Properties window to open the
corresponding menu. For Windows NT 4.0, right-click the
icon of your printer, and click Document Defaults.
4. The Main, Paper, and Layout menus contain the printer
driver settings. The Utility menu contains the printer
utilities and printer and option information and settings.
For information on the printer driver settings, see online help
and page 3-5. See Chapter 5 for information on the printer
utilities and printer and option information and settings.
From Windows 3.1
Follow these steps to access the printer software from Program
Manager:
1. Open the Main program group and double-click the Control
Panel icon.
2. Double-click the Printers icon.
3. Choose your printer from the Installed Printers list.
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4. Choose Setup. You see the Main menu of the printer
software window. The Main and Paper menus contain the
printer driver settings. The Utility menu contains the
printer utilities. Click a tab at the top of the menus to open
the corresponding menu.
For information on the printer driver settings, see online help
and the following sections. See Chapter 5 for information on
the printer utilities and printer and option information and
settings.
Using the Automatic Setting
When Automatic is selected on the Main menu, the printer
driver takes care of all detailed settings according to the Media
Type and Ink settings you make (see page 3-10 for details on
making the Media Type setting). If you leave Mode set to
Automatic, Media Type and Ink are the only settings you need
to check yourself. Most Windows applications feature paper
size and page layout settings which override similar settings on
the Paper menu, but if your application does not, you need to
make those settings on the Paper menu.
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Note:
Depending on the media you choose in the Media Type list while
Automatic is selected, a slide bar appears in the Mode box that lets
you choose Quality or Speed. Select Quality when print quality
is more important than speed.
Online help provides more information about the printer driver
settings. See page 3-19 for instructions on using online help.
Using the Predefined Settings
The predefined settings are provided to help you optimize
the print settings for a particular kind of printout, such as
presentation documents or images taken by a video or digital
camera. You will find the predefined settings in the list below
the Advanced button on the Main menu.
To choose a predefined setting, click Advanced, then select
the most appropriate setting from the list according to the type
of document or image you will print.
When you choose a predefined setting, other settings such as
Print Quality, Halftoning, and Color are set automatically.
Changes are shown in the Current Settings display at the
bottom of the Main menu. Before printing, be sure to verify the
Media Type and Ink settings, as they may be affected by the
predefined setting you select. See page 3-10 for more
information on making the Media Type setting.
The printer driver provides the following predefined settings:
Advanced Photo Good for printing scanned photos and
digitally-captured images in high
quality. Also helps prevent the
misprinting of ink dots that may occur
due to the movement of the printer
head and paper.
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Photo Good for printing scanned photos
Text/Graph Good for printing presentation
documents such as graphs and charts
Photo Enhance
(for Windows 3.1)
or
Photo Enhance 2
(for Windows 95)
Good for printing images captured
using a video, digital camera, or
scanner. EPSON PhotoEnhance and
PhotoEnhance 2 automatically adjust
the contrast, saturation, and brightness
of the original image data to produce
sharper, more vivid color printouts.
PhotoEnhance does not affect your
original image data.
Note:
Printing with PhotoEnhance selected may
increase print time depending on your
computer system and the amount of data
contained in your image.
Text Good for printing text-only documents
ICM ICM means Image Color Matching.
This feature automatically adjusts
printout colors to match colors on
your screen.
Note:
ICM is only available for Windows 95.
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Customizing the Print Settings
Many users will never need to manually make their own print
settings. However, if you need more control over the driver,
want to make the most detailed settings available, or just want
to experiment, click the Advanced button on the Main menu
and then click the More Settings button. The More Settings
dialog box appears:
Some settings are enabled or disabled depending on the Print
Quality, Media Type, and Ink settings you make. To save time
and effort, always customize your settings in this order: Print
Quality, Media Type, Ink, and then make other settings. See the
next section for details about making the Media Type setting.
After making your settings, click OK. Your settings will be
applied and you will return to the Main menu. To return to the
Main menu without applying your changes, click Cancel. For
details on the settings, see online help.
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Saving your settings
To save your custom settings, click Save Settings on the Main
menu. The Custom Settings dialog box appears:
Type a unique name for your custom settings in the Name box,
and click the Save button. Your settings will appear in the list
under the Advanced button on the Main menu.
Note:
âť‘You cannot use a predefined setting name for your custom
settings.
âť‘To delete a custom setting, click Save Settings on the Main
menu, select the setting in the Custom Settings dialog box and
then click Delete.
âť‘You cannot delete the predefined settings.
If you change the Media Type or Ink setting when one of your
customized settings is selected in the Advanced settings list on
the Main menu, the setting selected in the list changes to
Custom Settings. The customized setting that was previously
selected is not affected by this change. To return to your
customized setting, simply reselect it in the settings list.
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Making the Media Type Setting
On the Main menu, select the Media Type setting that matches
the paper you loaded in the printer. See the following to
determine the Media Type setting (shown in bold) for your
paper. First find your paper, then click the corresponding
Media Type setting.
Note:
If the corresponding Media Type option for your paper is not shown
in the Media Type list, change the Print Quality setting in the More
Settings dialog box, select Automatic as the Mode setting, or
change the predefined setting in the Advanced settings list on the
Main menu.
Plain Paper
Plain paper
Envelopes
360 dpi Ink Jet Paper
EPSON 360 dpi Ink Jet Paper (A4) S041059
S041025
EPSON 360 dpi Ink Jet Paper (Letter) S041060
S041028
EPSON 360 dpi Ink Jet Paper (A3) S041065
S041046
EPSON 360 dpi Ink Jet Paper (Super A3/B) S041066
S041047
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Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Paper (A4) S041061
S041026
EPSON Photo Quality Ink Jet Paper (Letter) S041062
S041029
EPSON Photo Quality Ink Jet Paper (Legal) S041067
S041048
EPSON Photo Quality Ink Jet Paper (A3) S041068
S041045
EPSON Photo Quality Ink Jet Paper (B) S041070
S041044
EPSON Photo Quality Ink Jet Paper
(Super A3/B) S041069
S041043
EPSON Photo Quality Ink Jet Card (A6) S041054
EPSON Photo Quality Ink Jet Card (5 × 8”) S041121
EPSON Photo Quality Ink Jet Card (8 × 10”) S041122
EPSON Ink Jet Note Cards A6
(with envelopes) S041147
EPSON Ink Jet Note Cards 5 × 8”
(with envelopes) S041148
EPSON Ink Jet Greeting Cards 8 × 10”
(with envelopes) S041149
EPSON Photo Quality Self Adhesive Sheet (A4) S041106
Ink Jet Transparencies
EPSON Ink Jet Transparencies (A4) S041063
EPSON Ink Jet Transparencies (Letter) S041064
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Photo Quality Glossy Paper
EPSON Photo Quality Glossy Paper (A4) S041126
EPSON Photo Quality Glossy Paper (Letter) S041124
EPSON Photo Quality Glossy Paper (A3) S041125
EPSON Photo Quality Glossy Paper
(Super A3/B) S041133
EPSON Photo Paper (4 × 6”) S041134
EPSON Photo Paper (A4) S041140
EPSON Photo Paper (Letter) S041141
EPSON Photo Paper (A3) S041142
EPSON Photo Paper (Super A3/B) S041143
EPSON Panoramic Photo Paper S041145
Photo Quality Glossy Film
EPSON Photo Quality Glossy Film (A4) S041071
EPSON Photo Quality Glossy Film (Letter) S041072
EPSON Photo Quality Glossy Film (A6) S041107
EPSON Photo Quality Glossy Film (A3) S041073
EPSON Photo Quality Glossy Film (B) S041075
EPSON Photo Quality Glossy Film
(Super A3/B) S041074
Ink Jet Back Light Film
EPSON Ink Jet Back Light Film (A3) S041131
Note:
The availability of special media varies by country.
Modifying the Printout Method and Style
This section describes how to make various printout settings
that affect the way your document is printed and the look of
your printout.
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Using the Paper menu
The Paper menu provides you with the Paper Source and
Paper Size settings, as well as various other settings, such as
number of copies and printable area. See your Setup Guide or
online help for information about making the Paper Source and
Paper Size settings.
Copies
Click in the Copies box or click the arrows next to the box to
specify the number of copies you want. Enter any number from 1
to 99. You can also collate copies (print copies in sets) and print in
reverse order.
Orientation
Select whether to print your document or image in Portrait
(tall) or Landscape (wide) orientation. If you are using
Windows 95 or Windows NT 4.0, you can rotate your
document by 180 degrees. This rotates your document 180
degrees vertically, which allows you to print closer to the
bottom edge. This is possible because the printer’s minimum
top margin is smaller than the minimum bottom margin.
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Printable Area
Select Maximum to make your printout as large as possible on
the paper. Select Centered to position your printout at equal
distance from all edges.
Using the Layout menu (Windows 95 & NT 4.0 only)
The Layout menu provides you with three layout options for
Windows 95 and two for Windows NT 4.0. Proportional
Printing settings allow you to enlarge or reduce the size of an
image or document, the Print Layout setting (Windows 95
only) allows you to print one, two, or four pages on a sheet
of paper, and the WaterMark setting enables you to print a
predefined or user defined watermark on your printed
document.
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Checking Print Job & Printer Status
When a print job is sent to the printer from a Windows 95- or
Windows 3.1-based application, the EPSON Spool Manager
starts automatically. The Spool Manager for Windows 95
displays the Progress Meter, which shows the status of the
current print job and the status of printer consumables such as
ink (not available on certain systems). The Spool Manager for
Windows 3.1 displays the Despooler, which shows the status
of the current print job.
Understanding the EPSON Spool Manager
The EPSON Spool Manager is similar to Windows Print
Manager and is available for Windows 95 and Windows 3.1. If
the Spool Manager receives two or more print jobs at one time,
it puts them in a line (with printers on a network this may be
called a print queue) in the order received. When a print job
reaches the top of the line, the EPSON Spool Manager sends
the job to the printer.
For Windows 95
To access the Spool Manager from Windows 95, click the
EPSON Stylus Pro 5000 button after it appears on the taskbar.
You can see the status and information for the print jobs and
also you can cancel, pause and resume, or restart selected print
jobs from the Spool Manager for Windows 95.
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EPSON Progress Meter for Windows 95
When you send a print job to the printer, the EPSON Progress
meter appears in the lower right portion of your computer
screen. This meter shows the progress of the current print job
and provides printer status information if the EPSON Status
Monitor 2 utility is installed and bidirectional communication
between the printer and computer is established. You can open
the Printer Status window to obtain more detailed status
information by clicking the Detail button.
You can control printing from the EPSON Progress Meter using
the stop, pause, and reprint buttons as explained below.
Stop Cancels printing
Pause Pauses printing until you press it again
Reprint Restarts printing from the current page,
reprints the whole document, or holds
the document for printing later
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For Windows 3.1
To access the Spool Manager from Windows 3.1, double-click
the EPSON Spool Manager icon after it appears at the bottom
of your desktop, or double-click the Spool Manager icon in
the EPSON program group. For more information, see online
help.
EPSON Despooler for Windows 3.1
When you send a print job to the printer, the EPSON Despooler
dialog box appears in the lower right portion of your computer
screen. This box shows the progress of the current print job and
printer status information.
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You can control printing from the Despooler dialog box using
the stop, pause, and reprint buttons as explained below.
Stop Cancels printing
Pause Pauses printing until you press it again
Reprint Restarts printing from the current page,
reprints the whole document, or holds
the document for printing later
Getting Information Through Online Help
Your printer software has an extensive online help feature that
includes detailed information and instructions about printer
driver settings and the printer utilities. Online help will answer
most of your questions about your printer software.
From Windows applications
To access online help from your application, open the File
menu and choose Print or Print Setup. Then click Printer,
Setup, Options, or Properties (you may need to click a
combination of these buttons) depending on the software you
are using. Click the Help button at the bottom of the Main,
Paper, Layout, or Utility menu for help related to the items on
that menu.
If you are running Windows 95 or NT 4.0, you can get specific
help related to any item on a menu by right-clicking the item,
then clicking the What’s This? prompt.
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From Windows 95
To access online help from Start, click the Start button, point to
Programs and Epson, and then click EPSON Stylus Pro 5000
Help. You see the help contents window.
From Windows NT 4.0
To access online help from Start, click the Start button, point to
Programs and EPSON Printers, and then click EPSON Stylus
Pro 5000 Help. You see the help contents window.
From Windows 3.1
To access online help from Program Manager, open the EPSON
program group and double-click the EPSON Stylus Pro 5000
Help icon. You see the help contents window.
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The Printer Software
The printer software includes a printer driver and printer
utilities. The printer driver lets you choose from a wide variety
of settings to get the best results from your printer. The printer
utilities help you check the printer and keep it in top condition.
The quickest and easiest way to start printing is to leave the
Mode option set to Automatic in the Print dialog box. This way
you only need to check the Media Type and Ink settings, as
described on the next page.
Basically, there are three levels of settings: the Automatic
setting; the predefined settings, which give you more control
over printer settings; and the custom settings, which you make
to fit your individual needs. To work with predefined and
custom settings, you need to select Advanced as the Mode
option. These settings are described in detail below.
To check the condition of the printer or perform a maintenance
procedure, see Chapter 5, “Using EPSON Printer Utilities.”
When you see a help icon or button on the dialog boxes, you
can click it and obtain information and instructions about your
printer software.
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Using the Automatic Setting
When Automatic is selected as the Mode setting in the Print
dialog box, the printer driver takes care of all detailed settings
according to the Media Type and Ink settings you make (see
page 4-4 for details on making the Media Type setting). Some
users will never have to switch from the Automatic to the
Advanced mode. However, if your application program does
not give you enough control over the printout, you may want
to switch to the Advanced mode to experiment with the
predefined settings or make your own custom settings. See
page 4-6 for information on making predefined settings, and
page 4-9 for information on making custom settings.
To access the Print dialog box, click Print on the File menu of
your application. The Print dialog box appears.
Note:
Depending on the media you choose as the Media Type setting while
Automatic is selected, a slide bar appears in the Mode box that lets
you choose Quality or Speed. Select Quality when print quality is
more important than speed.
Before printing, be sure to verify the Media Type and Ink
settings as described below because they also have an effect on
the other settings. You may also need to check the Page Setup
dialog box for other basic settings such as paper size. See page
4-18 for information on the Page Setup dialog box.
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Media Type
Select the Media Type setting that matches the kind of paper
you loaded in the printer. See below to determine which Media
Type setting (shown in bold) best matches your paper.
Plain Paper
Plain paper
Envelopes
360 dpi Ink Jet Paper
EPSON 360 dpi Ink Jet Paper (A4) S041059
S041025
EPSON 360 dpi Ink Jet Paper (Letter) S041060
S041028
EPSON 360 dpi Ink Jet Paper (A3) S041065
S041046
EPSON 360 dpi Ink Jet Paper (Super A3/B) S041066
S041047
Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Paper (A4) S041061
S041026
EPSON Photo Quality Ink Jet Paper (Letter) S041062
S041029
EPSON Photo Quality Ink Jet Paper (Legal) S041067
S041048
EPSON Photo Quality Ink Jet Paper (A3) S041068
S041045
EPSON Photo Quality Ink Jet Paper (B) S041070
S041044
EPSON Photo Quality Ink Jet Paper
(Super A3/B) S041069
S041043
EPSON Photo Quality Ink Jet Card (A6) S041054
EPSON Photo Quality Ink Jet Card (5 × 8”) S041121
EPSON Photo Quality Ink Jet Card (8 × 10”) S041122
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EPSON Ink Jet Note Card (A6) S041147
EPSON Ink Jet Note Card (5 × 8”) S041148
EPSON Ink Jet Greeting Card (8 × 10”) S041149
EPSON Photo Quality Self Adhesive Sheet (A4) S041106
Ink Jet Transparencies
EPSON Ink Jet Transparencies (A4) S041063
EPSON Ink Jet Transparencies (Letter) S041064
Photo Quality Glossy Paper
EPSON Photo Quality Glossy Paper (A4) S041126
EPSON Photo Quality Glossy Paper (Letter) S041124
EPSON Photo Quality Glossy Paper (A3) S041125
EPSON Photo Quality Glossy Paper
(Super A3/B) S041133
EPSON Photo Paper (4 × 6”) S041134
EPSON Photo Paper (A4) S041140
EPSON Photo Paper (Letter) S041141
EPSON Photo Paper (A3) S041142
EPSON Photo Paper (Super A3/B) S041143
EPSON Panoramic Photo Paper S041145
Photo Quality Glossy Film
EPSON Photo Quality Glossy Film (A4) S041071
EPSON Photo Quality Glossy Film (Letter) S041072
EPSON Photo Quality Glossy Film (A6) S041107
EPSON Photo Quality Glossy Film (A3) S041073
EPSON Photo Quality Glossy Film (B) S041075
EPSON Photo Quality Glossy Film
(Super A3/B) S041074
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Ink Jet Back Light Film
EPSON Ink Jet Back Light Film (A3) S041131
Note:
The availability of special media varies by country.
Ink
If your document includes color, select Color. If you are
printing black text, a draft, or if you want colors to print as
varying shades of gray, choose Black.
Using the Predefined Settings
The predefined settings are provided to help you optimize
the print settings for a particular kind of printout such as
presentation documents or images taken by a video or digital
camera.
The predefined settings appear in a list located between the
More Settings and Save Settings buttons in the Print dialog box.
This list is enabled when you click the Advanced button.
To select a predefined setting, click the Advanced button,
then click in the list and select a setting according to the type of
document or image you want to print.
When you choose a predefined setting, other settings such as
Print Quality, Halftoning, and Color are set automatically.
Changes are shown in the Current Settings display on the right
side of the Print dialog box. Before printing, be sure to verify
the Media Type and Ink settings, as they may be affected by the
predefined setting you select. See the previous section for more
information on the Media Type and Ink settings.
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The printer driver provides the following predefined settings:
Advanced Photo
This setting provides you with excellent reproduction of
scanned images or digitally captured images. Advanced Photo
slows down printing, but helps to avoid any shifting of
placement of ink dots in your printouts, which may occur due
to the movement of the print head and paper feeding. You will
get the best results if you use this setting in combination with
high quality paper.
Note:
Selecting Advanced Photo automatically sets the Ink option to
Color. Changing the Ink setting after Advanced Photo is selected
returns the settings list to Custom Settings, so always make your
ink setting before you select this option.
Photo
This setting provides you with excellent reproduction of
scanned images or digitally captured images.
Note:
Changing the Ink setting after Photo is selected returns the settings
list to Custom Settings, so always make your Ink setting before you
select this option.
Text/Graph
This setting is best for graphics-intensive documents such as
charts and graphs for presentations. It intensifies the colors but
lightens the midtones and highlights of an image.
Note:
Changing the Ink setting after Text/Graph is selected returns the
settings list to Custom Settings, so always make your Ink setting
before you select this option.
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PhotoEnhance 2
This setting is best for printing images captured using a
video, digital camera, or scanner. EPSON PhotoEnhance 2
feature produces sharper images and more vivid colors by
automatically adjusting the contrast, saturation, and
brightness of the original image data.
Note:
âť‘Selecting PhotoEnhance 2 automatically sets the Ink option
to Color. Changing the Ink setting after PhotoEnhance 2 is
selected returns the settings list to Custom Settings.
âť‘Printing with PhotoEnhance 2 selected may take longer
depending on your computer system and the amount of data
contained in your image.
ColorSync
This setting automatically adjusts printout colors to match the
colors on your screen.
Note:
Selecting ColorSync automatically sets the Ink option to Color.
Changing the Ink setting after ColorSync is selected returns the
settings list to Custom Settings.
Text
This setting is best for printing text-only documents. It
provides you with faster printing than the Text/Graph setting
with only a slight decrease in printing quality. This setting
automatically changes the Media Type setting to Plain Paper.
Note:
Changing the Ink setting after Text is selected returns the setting list
to Custom Settings, so always make your Ink setting before you
select this option.
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Customizing the Print Settings
Some users will never need to manually make their own print
settings. However, if you need more control over the driver, want
to make the most detailed settings available, or just want to
experiment, customize your print settings as described below.
Making your settings
1. Click the Advanced button in the Print dialog box.
2. Click the More Settings button. The More Settings dialog
box appears. The settings in the More Settings dialog box
allow you to modify visual effects and control print quality.
These settings are explained in detail later in this chapter.
Note:
The Print Quality, Media Type, and Ink settings affect the
availability of other options, so always make your settings in this
order: Print Quality, Media Type, Ink, and then other settings.
3. After making your settings, click OK. Your settings will
be applied and you will return to the Print dialog box. To
return to the Print dialog box without applying your
settings, click Cancel.
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Saving your settings
To save your custom settings as a group, follow these steps:
1. Click Save Settings in the Print dialog box. The Custom
Settings dialog box appears.
2. Type a unique name (up to 16 characters) for your custom
settings in the Name box.
3. Click Save.
You can save up to 10 groups of custom settings. You can select
your saved group of settings from the settings list in the Print
dialog box.
Note:
âť‘You cannot use a predefined setting name for your custom
settings.
âť‘To delete a custom setting, click Save Settings in the Print
dialog box to open the Custom Settings dialog box, then select the
setting and click Delete.
âť‘You cannot delete the predefined settings.
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Choosing your settings
To choose your settings, click Advanced in the Print dialog
box, then click in the settings list beside the More Settings
button and select your setting.
If you change the Media Type or Ink option when one of your
customized settings is selected in the settings list, the selection
shown in the list returns to Custom Settings. The customized
setting that was previously selected is not affected by this
change. To return to your customized setting, simply reselect it
in the list.
Modifying visual effects
To make detailed modifications to the printed appearance of
your image, use the Color and Halftoning settings in the More
Settings dialog box. You may need to experiment with different
settings to get the results you want.
Note:
When Color is selected as the Ink setting, all Color settings are
available. When Black is selected, only Contrast and Brightness are
available. See page 4-6 for information on the Ink settings.
Color Adjustment
The Color Adjustment settings provide you with a level of
control over printed colors that you cannot find in many
applications.
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Contrast
Magnifies or minimizes the difference between the bright
and dark parts of an image.
Saturation
Modifies the vividness of color. Lower saturation produces
colors that are more muted than those produced with
higher saturation.
Cyan, Magenta, Yellow
Adjusts the amount of each of the three basic colors used
for printing.
PhotoEnhance 2
Select this option when printing images taken with a video
camera, digital camera, or scanner. EPSON PhotoEnhance 2
automatically adjusts the contrast, saturation, and brightness of
the original image data to produce sharper, more vivid color
printouts. PhotoEnhance 2 does not affect your original image
data.
When PhotoEnhance 2 is selected, other settings are dimmed,
meaning you cannot change those settings.
Note:
âť‘PhotoEnhance 2 is only available when Color is selected as the
Ink option.
âť‘Printing with PhotoEnhance 2 selected may take longer
depending on your computer system and on the amount of data
contained in your image.
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ColorSync
Select ColorSync when matching printed colors with the colors
on your screen is important. It automatically adjusts the color
range to print colors the way they appear on your screen. There
are two settings, Profile and Rendering Intent. See below for
details.
To use this feature, make sure you set the system profile for
your monitor. To set your monitor profile, access the ColorSync
System Profile utility through the Control Panel and click the
Set Profile button. Select your monitor from the list of monitors
that appears, and then click Select. Close the dialog box.
Note:
ColorSync is available only when Color is selected as the Ink option.
Profile
Matches the colors in your output with the colors displayed on
your monitor. This software provides one profile, EPSON
Standard, which is custom-designed to work with your printer.
When this option is selected, the printer software uses the
profile provided by EPSON.
Some companies may provide other profiles with their
products. If installed, these profiles will appear in the Profile
list.
Rendering Intent
Transfers the color information using the profile you have
chosen from the Profile list.
Perceptual
The best option for reproducing photographs and printouts
that are not suited to the other options.
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Saturation
The best option for reproducing vivid images. Use this setting
for presentation graphics, such as charts and graphics.
Colorimetric
The best option when precise matching of colors is most
important, for example, when printing a company logo.
Keep in mind that Colorimetric, or any other color
matching method, may not always reproduce colors
perfectly due to differences in the way scanners, printers,
and other devices process color data.
Halftoning
This setting lets you select one of three options: No Halftoning,
Error Diffusion, or Fine Dithering.
âť‘Select No Halftoning when printing text only. Although
this setting provides faster printing, it should never be used
with color.
âť‘Select Error Diffusion when printing photographic images
to make edges and colors softer. Error diffusion blends
every colored dot in your image with the surrounding
colored dots.
âť‘Dithering arranges dots in orderly patterns and is best
suited for printing charts, graphs, and other images that
require precise, solid areas of bright colors. Select Fine
Dithering for images with significant detail but limited
shading.
Flip Horizontal
This feature flips the image 180° along its vertical axis. Printed
images and text appear backwards.
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Controlling the printing quality
Use the following controls in the More Settings dialog box to
adjust the quality of the output. Some settings in this dialog
box may be determined by Print Quality and Media Type
settings.
Print Quality
The available Print Quality settings are:
SuperFine - 1440 dpi
Gives you the highest quality output at high resolution. This
mode is best for your most important images, so be sure to use
this setting only with high quality paper.
Fine - 720 dpi
Prints at 720 dpi giving you very high quality printouts. Select
this setting when you use Plain Paper, EPSON Photo Quality
Ink Jet Paper, or EPSON Photo Quality Glossy Paper as your
Media Type setting.
Normal - 360 dpi
Prints at 360 dpi giving you very good quality printouts and
higher print speed. Select this setting when you use Plain
Paper, EPSON 360 dpi Ink Jet Paper, or EPSON Ink Jet
Transparencies as your Media Type setting.
Note:
The Print Quality settings limit the availability of Media Type
settings. Before selecting the Media Type, make the Print Quality
setting. See page 4-4 for details on the Media Type settings.
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MicroWeave
MicroWeave allows your printer to generate superior output
because graphics data is re-ordered and printed in finer
increments. This technology reduces the possibility of banding,
the light horizontal lines that can mar an image.
The Super (Microweave) feature is enabled when the Ink
setting is set to Color, Print Quality is set to SuperFine - 1440
dpi, and Media Type is set to Photo Quality Ink Jet Paper,
Photo Quality Glossy Paper, or Photo Quality Glossy Film.
You may want to select Super if your printout still has banding
problems even with MicroWeave turned on. However, the
printing time is longer when Super is selected.
High Speed
This setting activates bidirectional printing, which reduces the
time it takes to print an image. Keep in mind that High Speed
should be switched off for highest quality printing.
Note:
If printed vertical lines appear misaligned when High Speed is
selected, you may need to align the print head. For details, see
“Aligning the Print Head” on page 8-41.
Finest Detail
If you select Fine - 720 dpi as the Print Quality setting, you can
turn on Finest Detail to print text and line art with very sharp
edges. Be aware that it may take considerably longer to print
using this feature and it will increase your Macintosh memory
requirements. Additionally, you may not be able to print some
larger images, and some patterns may not print correctly. If
you experience problems printing with Finest Detail on, turn it
off or add more memory.
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Changing the Paper Size
To change the paper size, choose Page Setup from the File
menu of your application. The following dialog box appears:
Paper Size
You can select any of the following predefined paper sizes. If
you do not see your paper size in this list, see page 4-20 for
details on defining a custom paper size.
Super A3/B
A3
B4
A4
A4 (Landscape)
B5
B5 (Landscape)
A5 Index card
A6 Index card
Ledger
Letter
Letter (Landscape)
Executive
Legal
Half Letter
Envelope #10
Envelope DL
Envelope C5
Envelope C6
Index card 5 Ă— 8 in
Index card 8 Ă— 10 in
EPSON Photo Paper 4 Ă— 6 in
Panoramic 210 Ă— 594 mm
PRINTW
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Note:
âť‘The paper sizes you can load vary depending on the paper source
that you use, see “Paper Path and Loadable Paper Size” on page
2-3 for details.
âť‘Always load envelopes short edge first. Load envelopes flap edge to
the left with the flap side up when loading in the paper tray. Load
envelopes flap edge to the left with the flap side down when loading
in the rear manual feed slot. For C5 envelopes, load the flap edge
(short edge) first with the flap side up (printable surface down) in
the paper tray, or load C5 envelopes flap edge first with the flap side
down (printable surface up) in the rear manual feed slot.
Paper Source
Your printer has a paper tray as well as front and rear manual
feed slots. If you purchase and install the optional 250 Sheet
Lower Paper Cassette, the Paper Tray (Lower) option is also
available. Select the appropriate paper source, or select Auto
Select to cause the printer driver to automatically select the
correct paper source according to the Paper Size and Media
Type settings.
Auto Select
Paper Tray
Paper Tray (Lower)*
Manual Feed
*Available only when the optional Lower Paper Cassette is installed.
Orientation
Use this setting to specify the direction of printing on the page,
Portrait or Landscape.
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Rotate by 180 degrees
Select this setting to rotate your document 180 degrees, which
allows you to print closer to the bottom edge. This is possible
because the printer’s minimum top margin is smaller than the
minimum bottom margin.
Reduce or Enlarge
Use this setting to reduce or enlarge the size of your image. The
range is from 25% to 400%, but may vary depending on the
application and paper size you use.
Printable Area
Select Maximum to make your printout as large as possible on
the paper. Select Centered to position your printout at equal
distances from the top and bottom edges and from the right
and left edges.
Defining a Custom Paper Size
If your paper size is not included in the paper size list in the
Page Setup dialog box, follow the steps below to define a
custom paper size.
1. In the Page Setup dialog box, click Customize. The following
dialog box appears:
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2. To define a new paper size, click New. The dialog box
updates to allow you to enter a name for the new size.
3. Type the paper size name in the New Paper Size box.
4. Specify the unit of measurement as either inches or cm.
5. Type in the width and the height.
6. Click OK. You return to the Page Setup dialog box.
You can define up to eight paper sizes. The paper size names
you create will appear in the Paper Size menu in the Page
Setup dialog box.
To delete a custom paper size, click Customize in the Page
Setup dialog box, select the custom paper size from the list in
the Custom Paper dialog box, and click Delete.
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Using the Printer Software for Macintosh 4-21
Modifying the Printout Method and Style
To modify the printout method and style, click Print on the File
menu of your application and click Layout in the Print dialog
box.
There are four settings in the Layout dialog box: Fit to Page,
Watermark, Print Layout, and Print Order. These settings are
described below.
Fit to Page
Selecting this setting proportionally enlarges or reduces the
size of the image to make it fit the paper size you selected in the
Paper Size list. To use this function, select On and select the
paper size you loaded in the printer from the list.
LAYOUTMA
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4-22 Using the Printer Software for Macintosh
Print Order
You can determine how you want to print multiple copies of
your document: collated (printed a set at a time) or in reverse
order.
Controlling Background Printing
After you send a print job to the printer, you can use the
EPSON Monitor3 to check on what print jobs are queued for
printing. You can cancel any print job in the queue. This utility
also shows the status of the job currently being printed.
Before using EPSON Monitor3, you must first turn on
Background Printing in the Chooser.
After starting a printing operation, select Epson Monitor3 from
the Application menu at the right end of the menu bar. This
opens a dialog box similar to the following:
Note:
You can open EPSON Monitor3 by double-clicking the EPSON
Monitor3 icon in the Extensions folder.
EM3_1a
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Chapter 5
Using EPSON Printer Utilities
Proof Sign-off:
Fujimori _______
D.Grady _______
Introducing the EPSON Printer Utilities . . . . . . . . . . . . . 5-2
EPSON Status Monitor 2 for Windows 95 . . . . . . . . . . 5-3
EPSON StatusMonitor for Macintosh . . . . . . . . . . . . . 5-4
Nozzle Check . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Head Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Print Head Alignment . . . . . . . . . . . . . . . . . . . . . 5-4
Printer and Option Information (Windows only) . . . . . . 5-5
Speed & Progress (Windows 95) . . . . . . . . . . . . . . . 5-7
Configuration (Macintosh) . . . . . . . . . . . . . . . . . . . 5-9
Using the EPSON Status Monitor 2 Utility . . . . . . . . . . . . 5-10
Opening EPSON Status Monitor 2 . . . . . . . . . . . . . . 5-10
Checking the Printer Status . . . . . . . . . . . . . . . . . . 5-10
Printer Status window . . . . . . . . . . . . . . . . . . . . . 5-16
Setting Monitoring Preferences . . . . . . . . . . . . . . . . 5-20
Using the background monitoring icon . . . . . . . . . . . 5-22
Using the EPSON StatusMonitor (Macintosh) . . . . . . . . . . 5-23
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Introducing the EPSON Printer Utilities
EPSON printer utilities allow you to do some printer
maintenance from your screen. For Windows 95 and
Macintosh, utilities to check the current printer status are also
available. To access the utilities for Windows, click the Utility
tab in the printer software window and the menu below
appears. Then click the button for the utility you want to use.
The utilities are explained briefly below.
Note:
âť‘The EPSON Status Monitor 2 utility and the Speed & Progress
features are available only for Windows 95. See page 5-7 for more
information about the Speed & Progress settings.
âť‘The letter in parentheses after the utility name indicates the
shortcut key for that utility. On your keyboard, press the Alt key
and the letter to open that utility.
âť‘While printing is in progress, pressing any of the utility buttons,
except the EPSON Status Monitor button, may mar your
printouts.
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For Macintosh users, click Utility in the Print dialog box and
you will see a dialog box similar to the one below.
EPSON Status Monitor 2 for Windows 95
The Status Monitor 2 utility helps you keep track of the printer,
shows how much ink and paper are remaining, and alerts you
if it detects a printer error. To open the Status Monitor, click the
EPSON Status Monitor 2 button on the Utility menu before
printing. If the Status Monitor is not installed. See Chapter 2 in
your Setup Guide for installation instructions.
The Status Monitor 2 utility that comes with your printer is
available only when the printer is connected directly to the host
computer via parallel port LPT1, and only when your system,
is configured to support bi-directional communication. You can
use the Status Monitor 2 utility that comes with the optional
EPSON Ethernet Interface Card (must be installed) when
connecting over a network.
See page 5-10 for more details about EPSON Status Monitor 2.
UTILA
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EPSON StatusMonitor for Macintosh
The StatusMonitor utility helps you keep track of the printer,
shows you how much ink and paper are remaining, and alerts
you if it detects a printer error.
You can use this utility to check the paper path, paper size,
paper type, and you can also check how much ink is remaining
before printing. See page 5-23 for more details about the
EPSON StatusMonitor for Macintosh.
Nozzle Check
Check the nozzles if you notice a decline in print quality, and if
the nozzle check indicates the print head needs cleaning, you
can access the Head Cleaning utility directly from the Nozzle
Check utility. Check the nozzles again after cleaning to confirm
that the print head nozzles have been cleaned. See page 8-37 for
more information.
Head Cleaning
You may need to clean the print head if you notice a decline
in print quality. Before and after print head cleaning, use the
Nozzle Check utility to check whether the print head needs
to be cleaned (again if necessary). You can access the Nozzle
Check utility directly from the Head Cleaning utility. See
“Cleaning the Print Head” on page 8-37 for more information.
Print Head Alignment
If you notice a misalignment of vertical lines, use this utility to
align the print head. See “Aligning the Print Head” on page
8-41 for more information.
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Printer and Option Information (Windows only)
This utility allows the printer driver to confirm printer
configuration information, such as whether an optional paper
cassette or extra memory module is installed. It also provides
specific information regarding certain characteristics of the printer
such as Printer ID (Windows 95 and Windows NT 4.0 only).
The information displayed in the Printer and Option
Information dialog box and the ability to automatically update
that information varies depending on your system setup and
whether you use the EPSON Ethernet card when connecting
over a network. Under certain circumstances, you may need to
manually input some information. If a message appears in the
Current Settings window prompting you to enter settings, or if
you change the printer’s configuration, follow the steps below
to manually make the necessary settings:
PRTOPT
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1. Click the Settings Sheet button in the Printer and Option
Information dialog box to print out information about your
printer and options. This requires A4 or letter size paper.
You will see a printout similar to the one below.
2. Make sure the settings in the utility match the information on
the printed Settings Sheet. If they do not match, correct the
settings on screen to match the information on the settings
sheet.
3. Click OK to exit this menu and save your settings.
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Speed & Progress (Windows 95)
Follow the instructions below to open the Speed & Progress
dialog box, where you can make certain print speed settings to
your system.
To open the Speed & Progress dialog box, follow the steps
below.
1. Double-click the My Computer icon.
2. Double click the Printers folder.
3. Right-click the icon of your printer, and click Properties.
The Properties window appears.
4. Click the Utility tab at the top of the Properties window.
5. Click the Speed & Progress button.
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High Speed Copies
Select this setting to turn on high-speed printing for multiple
copies. This speeds up printing by using your hard disk space
as a cache when printing multiple copies of your document.
Show Progress Meter
Select this setting to view the Progress Meter every time you
print.
EPSON Printer Port
Select this setting to use the EPSON printer port driver instead
of the Windows default printer port driver. The EPSON printer
port is optimized for EPSON printers, so it speeds up the data
transfer rate to EPSON printers.
DMA Transfer
A message may appear below the EPSON Printer Port setting
stating the DMA transfer capability of your system. If you do
not see any messages, DMA transfer is not available for your
system.
One of the following messages may appear.
âť‘High Speed (DMA) Transfer enabled.
The DMA transfer is already enabled on your system.
âť‘For higher data transfer rates, use DMA transfer.
You may be able to make printing faster by enabling DMA
transfer on your system. See page 8-33 for instructions
about how to enable DMA transfer.
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High Speed Copy Folder
You can change the cache folder where print data for
multiple-copy printing is temporarily stored. This box is
available only when more than one local hard disk drive is
installed.
Configuration (Macintosh)
Clicking this button in the Utility dialog box opens the
Configuration dialog box, where you can choose how the
StatusMonitor notifies you in case of an error or if a warning
message becomes necessary. You can also choose when the
printer status check will be carried out as well as choose
the folders for the temporary spooling of print data and for
multiple-copy print data storage.
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Using EPSON Printer Utilities 5-9
Using the EPSON Status Monitor 2 Utility
The EPSON Status Monitor 2 utility for Windows 95 allows you
to monitor your printer’s status, alerts you when printer errors
occur, and provides troubleshooting instructions when needed.
Note:
To monitor your printer through a network, you must install an
optional Type B Ethernet Interface Card (C82357 ) in your printer
and use the Status Monitor utility that comes with this interface card.
See the manual that comes with the interface card for instructions on
using the Status Monitor in a network environment.
Before using the Status Monitor, be sure to read the README
file located in the EPSON folder on your hard drive. This file
contains the latest information on the Status Monitor.
Opening EPSON Status Monitor 2
After you install EPSON Status Monitor 2 and restart your
computer, you will find a printer-shaped background
monitoring icon on the taskbar at the bottom of your computer
screen.
To open the EPSON Status Monitor 2 window shown on the
next page, double-click the background monitoring icon. You
can also open this window from Start. Click Start, point to
Programs, and Epson, then click the EPSON Status Monitor
icon.
Checking the Printer Status
This section describes how to use the Status Monitor to get
general and detailed printer status information and
summarizes the EPSON Status Monitor 2’s main features.
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EPSON Status Monitor 2 window
You can access many Status Monitor menu commands directly
by clicking the buttons on the toolbar from this window. When
you point to a toolbar button, the corresponding menu
command appears briefly on your screen, and an explanation
of the button’s function appears in the status bar at the bottom
of the EPSON Status Monitor 2 window.
To view this window, see “Opening EPSON Status Monitor 2”
on the previous page.
Toolbar and Status bar
You can access many Status Monitor menu commands by
clicking the buttons on the toolbar. When you point to a toolbar
button, the corresponding menu command appears briefly on
your screen, and an explanation of the button’s function
appears in the status bar at the bottom of the EPSON Status
Monitor 2 window.
Installed Printers list
This list displays information on the EPSON printers connected
directly to your computer. If you select List from the View
menu, this list displays only the printer names and icons. If you
select Details, the list displays the following information:
Printer Name, Status, and Job Count.
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Note:
You can rearrange the order of the printers in the list by changing the
priority of the printer information shown in the Printer Name,
Status, and Job Count columns. Click the Printer Name, Status, or
Job Count title bar to change the priority.
âť‘Printer Name
When you install the Status Monitor, it automatically adds
the names and icons of the EPSON printers connected to
your computer to this list. You can add or delete printers to
be monitored by choosing Add Printer or Delete Printer
from the Settings menu. To save computer memory, delete
printers you do not need to monitor from the Installed
Printers list. (Doing so does not remove the printer driver
from your computer.)
The icons that appear beside the printer names change color
to reflect changes in printer status. Green indicates a ready
status, yellow indicates the need for routine maintenance,
red indicates a printer error that makes printing impossible,
and a dimmed icon indicates a communication problem
between the Status Monitor and the printer. See online help
for more information.
âť‘Status
The Status column displays brief messages describing the
current status of the printer.
âť‘Job Count
The Job Count column displays the number of jobs waiting
to print.
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Printer menu
This menu allows you to get detailed information on printer
and print job status for any printer you select in the Installed
Printers list.
Click the Printer menu on the EPSON Status Monitor 2 window
to access the following settings.
âť‘Printer Status Opens the Printer Status window, which
provides detailed information on the
selected printer’s status.
âť‘Job Status Provides details on jobs waiting to print.
âť‘Close Closes the EPSON Status Monitor 2
window.
âť‘Select Paper
Memory Not available.
For more information on using the Printer Status window, see
page 5-16.
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View menu
This menu lets you control the appearance and content of the
EPSON Status Monitor 2 window and the Installed Printers list.
Click the View menu on the EPSON Status Monitor 2 window
to access the following settings.
âť‘Toolbar/Status
bar Shows or hides the toolbar and status
bar in the EPSON Status Monitor 2
window.
âť‘Large icon
/Small icon Changes the size of the printer icons
in the Installed Printers list.
âť‘List Displays only the printer name in the
Installed Printers list.
âť‘Details Displays the printer name, printer
status, and number of jobs waiting to
print in the Installed Printers list.
âť‘Refresh Updates the status information shown
in the Installed Printers list.
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Settings menu
This menu allows you to control the Status Monitor’s
monitoring interval and background monitoring feature, as
well as add and delete printers from the Installed Printers list.
Click the Settings menu on the EPSON Status Monitor 2
window to access the following settings.
âť‘Monitoring
Preferences Opens the Monitoring Preferences
dialog box, where you can adjust
the monitoring interval and make the
background monitoring settings
for the selected printer. For more
information, see “Turning on
background monitoring” on page 5-21.
âť‘Add Printer
/Delete Printer Allows you to select the printers you
want to monitor.
âť‘Background
Monitoring Activates the Status Monitor.
Note:
The Background Monitoring and Status
Alert settings in the Monitoring
Preferences dialog box are not available
while the Status Monitor is inactive.
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Using EPSON Printer Utilities 5-15
âť‘Select
background
monitoring icon
Changes the shape of the icon that
appears on the taskbar when
background monitoring is active.
For more information on using the background monitoring
feature, see page 5-20.
Help menu
Click Help in the EPSON Status Monitor 2 window to view
online help. Click About to view the Status Monitor’s version
number and copyright information.
Printer Status window
The Printer Status window shown below provides detailed
information on the status of a selected printer. The Printer
Status window has two menus; Current Status and Printer
Information. See the next page for information on these menus.
To open the Printer Status window, double-click a printer in
the Installed Printers list, or select the printer and then choose
Printer Status from the Printer menu of the EPSON Status
Monitor 2 window. You can also access the Printer Status
window by clicking the Details button in a Status Alert dialog
box. For information on the Status Alert dialog box, see
“Setting Monitoring Preferences” on page 5-20.
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To open a menu, click the corresponding tab along the top of
the Printer Status window.
Current Status menu
This menu provides you with detailed printer status
information through a graphic display and a status message
box. The appearance of the printer illustration in the graphic
display changes to reflect the current printer status, described
in the adjacent message box. If a printer error occurs,
troubleshooting tips appear in the message box at the bottom
of this menu.
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Consumables menu
This menu provides you with detailed information on the kind
of paper loaded in the printer and the amount of ink
remaining. You can also use this menu to select whether the
printer driver verifies that the paper selected in the printer
driver matches the paper loaded in the printer.
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5-18 Using EPSON Printer Utilities
Setting Monitoring Preferences
You can adjust the monitoring interval (the length of time
between status information updates for the selected printer)
and turn on the background monitoring feature in the
Monitoring Preferences dialog box. To open the Monitoring
Preferences dialog box, see “Turning on background
monitoring” on the next page.
When you turn on the background monitoring feature in the
Monitoring Preferences dialog box, the Status Monitor checks
the selected printer status “in the background” whenever you
are using your computer (even if an application is running).
The Status Monitor informs you of the printer status by
displaying the Status Alert dialog box, shown below, in the
lower right-hand corner of your computer screen. The Status
Alert dialog box contains short messages describing printer
status, and provides a Details button that allows you to open
the Printer Status window for a selected printer.
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5-20 Using EPSON Printer Utilities
Turning on background monitoring
Follow the steps below to turn on background monitoring and
specify when the Status Alert dialog box appears.
1. Make sure the Status Monitor is active. (It is active if a
printer-shaped icon appears on the taskbar at the bottom of
your computer screen.) If the Status Monitor is inactive,
open the EPSON Status Monitor 2 window from Start, as
described on page 5-10. Then point to Background
Monitoring on the Settings menu and click Monitor from
restart or Monitor now to enable the Status Monitor.
Note:
The Background Monitoring and Status Alert settings are not
available while the Status Monitor is inactive.
2. Select the printer you want to monitor from the Installed
Printers list, and then click Monitoring Preferences on the
Settings menu. The dialog box below appears.
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Nozzle check and printer settings
The nozzle check and printer settings function prints the same
nozzle check pattern that the Nozzle Check utility prints, but it
also includes a list of printer settings. This function can only be
activated from the control panel, as described below.
1. Make sure the printer is turned off.
2. Load A4 or letter size plain paper in the printer.
3. Hold down the Reset button and press the Operate button
to turn the printer on. The printer prints a nozzle check
pattern and settings list similar to the one below.
The above sample is in black and white, but the actual pattern prints in color.
4. Check the nozzle check pattern and settings list.
5. If the printed pattern is faint or some dots are missing, like in
the sample shown below, try cleaning the print head as
described on page 6-2 and 8-37.
PATTERN3
PATTERN2
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6-4 The Control Panel
Print head alignment
In addition to aligning the print head from the printer software,
you can also align the head using the control panel. See also
“Aligning the Print Heads” on page 8-41. Follow the
instructions below to align the print head using the control
panel:
1. Make sure the printer is turned off.
2. Load A4 or letter size plain paper in the printer.
3. Hold down both the Reset and Eject buttons and press
Operate button to turn the printer on.
4. The Operate light and the lower paper tray light start
flashing and the printer enters the print head alignment
mode. The printer prints a pattern similar to the one below.
<Example>
K-40
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The Control Panel 6-5
5. Check the printed pattern and select the numbered pattern,
from #1 to #4, that is misaligned. (It multiple numbered
patterns are misaligned you will need to repeat this step.)
For example, pattern #1 above requires alignment. Press the
Reset button to select a pattern until the ink out lights
indicate the appropriate numbered pattern, as shown
below.
Ink out light #1 #2 #3 #4
Black
Cyan
Magenta
Yellow
= on, = off
6. Press the Eject button to enter your selection.
7. The printer prints seven patterns, similar to the ones below.
Under this mode, the paper tray lights turn on while the
operate and lower paper tray lights flash.
8. Determine which set of lines on the printed sheet is vertically
aligned, and select the corresponding number using the
Reset and Eject buttons and the table below. Press the
Eject button, repeatedly if necessary, to move the selection
to the right and press the Reset button to move the
selection to the left, until the ink out lights’ status indicates
that the vertically aligned pattern has been selected.
k-41
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6-6 The Control Panel
Ink out light #1 #2 #3 #4 #5 #6 #7
Black
Cyan
Magenta
Yellow
= on, = flashing, = off
9. Press the Cleaning button to enter your selection. The
printer goes back to the print head alignment mode.
10. If other numbered patterns in step 4 are misaligned, repeat
steps 5 through 9.
11. After finishing the print head alignment, press the Operate
button to save the alignment setting, and turn off the
printer.
Paper size and media type verification
If this setting is on, the printer verifies whether the paper size
lever and media type lever positions match the corresponding
settings in the printer driver. The control panel lights will
indicate if they don’t match. To enable this function or check
whether this function is enabled, follow the steps below.
1. Make sure the printer is turned off.
2. Hold down the Cleaning button and press the Operate
button. The Operate light flashes and the paper tray light
turns on.
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Platen gap adjustment for the manual feed slots
When the platen gap adjustment setting is enabled and you
load paper in the front or rear manual feed slot, the printer
increases the gap between the platen and the print head to
avoid smearing ink on thick paper. If you load paper in the
paper tray, leave this setting set to Auto, and the printer will
automatically determine the proper gap according to the Media
Type and Paper Size settings you make in the printer driver. If
ink smears on your printout when you load paper in the front
or rear feed slot. (especially if you print on thick documents
such as envelopes), change this setting to Fixed (thick paper).
To make this setting, follow the steps below.
1. Make sure that the printer is turned off.
2. Hold down the Eject button and press the Operate button
to turn on the printer. You can see the Operate light and the
lower paper tray light flash.
3. Using the table below, confirm your setting preference and
press the Reset button to toggle the setting, if necessary.
Setting Light status
Auto: Black ink out light is on
Fixed (thick paper): Cyan ink out light is on
4. Press the Eject button to exit the setting mode or press
Operate to exit the mode and turn the printer off.
5. Return the setting back from Fixed (thick paper) to Auto
after you finish printing on thick paper.
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6-10 The Control Panel
Chapter 7
Maintenance and Transportation
Proof Sign-off:
Fujimori _______
D.Grady _______
Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . 7-2
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . 7-7
Setting up the printer after transporting it . . . . . . . . . 7-9
7
Maintenance
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Maintenance and Transportation 7-1
Replacing an Ink Cartridge
The printer’s indicator lights will inform you when it is time
to obtain a replacement ink cartridge and when it is time to
replace an empty cartridge.
Note:
If you remove an ink cartridge and then reinstall it, the printer cannot
determine the correct level of ink remaining and the corresponding ink
out light may not flash to warn you even when the cartridge is almost
out of ink. Only install unused ink cartridges.
EPSON recommends the use of genuine EPSON ink cartridges.
Other products not manufactured by EPSON may cause
damage to your printer not covered by EPSON’s warranties.
The following table describes the lights status and actions
required.
Light status Actions required
Obtain a replacement black ink cartridge
(S020118).
Replace the empty black ink cartridge.
Obtain a replacement cyan ink cartridge
(S020147).
Replace the empty cyan ink cartridge.
Obtain a replacement magenta ink cartridge
(S020143).
and = off, and = on, and = flashing
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Light status Actions required
Replace the empty magenta ink cartridge.
Obtain a replacement yellow ink cartridge
(S020122).
Replace the empty yellow ink cartridge.
Note:
When one of the ink cartridges is empty, the printer cannot continue
to print.
cCaution:
Leave the old cartridge installed in the printer until you are
ready to replace it with a new one.
and = off, and = on, and = flashing
7
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Maintenance and Transportation 7-3
To replace an ink cartridge, follow the steps below.
1. Make sure the printer is on. Determine which cartridge
needs to be replaced as indicated by the ink out light that is
flashing or on.
2. Open the appropriate ink cartridge compartment door.
The black and cyan ink cartridges are located in the left ink
cartridge compartment, and the yellow and magenta ink
cartridges are located in the right ink cartridge
compartment.
3. Lift up the ink cartridge clamp for the empty ink cartridge,
then carefully pull the empty cartridge straight out of the
printer.
wWarning:
If ink gets on your hands, wash them thoroughly with
soap and water. If ink gets into your eyes, flush them
immediately with water.
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4. Make sure the replacement ink cartridge is the correct color,
and remove it from its package.
5. Hold the ink cartridge with the arrow mark face up and
pointing to the rear of the printer, and fully insert the ink
cartridge.
6. Close the clamp until it clicks into place. Make sure the
corresponding ink out light goes off.
Note:
If the ink out light remains on, the ink cartridge may not be
installed correctly. Remove the ink cartridge and then reinsert it
as described above.
7. Close the ink compartment door, and resume printing.
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Cleaning the Printer
To keep your printer operating at its best, you should clean it
thoroughly several times a year.
1. Make sure the printer is turned off and all the lights are off.
Then unplug the power cord.
2. Remove any paper from the sheet feeder.
3. Use a soft brush to carefully clean away all dust and dirt.
4. If the outer case or the inside of the sheet feeder is dirty,
clean it with a soft, clean cloth dampened with mild
detergent. Keep the printer cover closed to prevent water
from getting inside.
5. If the inside of the printer accidentally gets soiled with ink,
wipe it off with a damp cloth.
wWarning:
Be careful not to touch the gears inside the printer.
cCaution:
âť‘Never use alcohols or thinners to clean the printer; these
chemicals can damage the components as well as the case.
âť‘Be careful not to get water on the printer mechanism or
electronic components.
âť‘Do not use a hard or abrasive brush.
âť‘Do not spray the inside of the printer with lubricants;
unsuitable oils can damage the mechanism. Contact your
dealer or a qualified service person if lubrication is needed.
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Transporting the Printer
If you need to transport your printer some distance, carefully
repack it using the original box and packing materials as follows:
1. Turn on the printer.
2. Remove any paper in the printer and in the paper tray. Press
the Eject button to eject any paper that has been fed into
the printer.
3. Turn off the printer and make sure the print heads are in
the home (far right) position. If they are not, turn the
printer back on, wait until they stop moving and are in the
home position; then turn off the printer.
Note:
After turning off the printer, the Operate light may flash for a
while. Do not unplug the power cord until the light goes off.
4. Remove all four of the ink cartridges and store them in
separate plastic bags. Close the ink cartridge clamps and
compartment covers.
Note:
If you only need to transport your printer a short distance, do
not remove the ink cartridges.
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Setting up the printer after transporting it
The steps you need to take to set up the printer after
transporting it are almost identical to the steps carried out the
first time you set up the printer. When you set up the printer
again, refer to the Setup Guide. However there are some points
to be noted:
âť‘The first time you start printing after transporting the
printer, the print head nozzles may be clogged. EPSON
recommends you clean the print head after transporting
the printer. See page 8-37 for more information.
âť‘EPSON recommends installing new ink cartridges after
transporting the printer. If you reinstall the cartridges you
removed before transporting, the printer cannot determine
the correct level of remaining ink and the ink out light may
not flash to warn you when the cartridge is almost out of
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Diagnosing the Problem
Troubleshooting printer problems is best handled in two easy
steps: first diagnose the problem, then apply likely solutions
until the problem is fixed. The information that you need to
diagnose the most common problems is provided by the
printer’s control panel lights and by the status monitor utility
(EPSON Status Monitor 2 for Windows 95 and EPSON Status
Monitor for Macintosh only). In addition, you can determine
whether a problem lies with the printer itself or with the
computer by performing a printer operation check.
In “Problems and Solutions” later in this chapter you can find
causes and solutions to specific printer problems. Use the
information presented in this chapter to pinpoint the source of
your problem, then apply the recommended solutions until the
problem is solved.
Error indicators
You can identify many common printer problems with the
lights on the control panel. If your printer stops working and
the lights are on or flashing, use the following table of panel
light patterns to diagnose the problem, then follow the
recommended corrective measures.
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State of panel
lights Problems and solutions
The black ink cartridge is nearly empty.
Obtain a replacement black ink cartridge (S020118).
The black ink cartridge is empty.
Replace the black ink cartridge with a new one (S020118).
See page 7-2 for instructions.
The black ink cartridge is not installed.
Install the black ink cartridge.
The cyan ink cartridge is nearly empty.
Obtain a replacement cyan ink cartridge (S020147).
The cyan ink cartridge is empty.
Replace the cyan ink cartridge with a new one (S020147).
See page 7-2 for instructions.
The cyan ink cartridge is not installed.
Install the cyan ink cartridge.
The magenta ink cartridge is nearly empty.
Obtain a replacement magenta ink cartridge (S020143).
The magenta ink cartridge is empty.
Replace the magenta ink cartridge with a new one
(S020143). See page 7-2 for instructions.
The magenta ink cartridge is not installed.
Install the magenta ink cartridge.
and = off, and = on, and = flashing
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State of panel
lights Problems and solutions
The yellow ink cartridge is nearly empty.
Obtain a replacement yellow ink cartridge (S020122).
The yellow ink cartridge is empty.
Replace the yellow ink cartridge with a new one
(S020122). See page 7-2 for instructions.
The yellow ink cartridge is not installed.
Install the yellow ink cartridge.
A memory error occurred when printing in High Speed
Copy mode. There is a discrepancy between the SIMMs
installed in the printer and the setting made in the Printer
and Option Information dialog box in the Utility menu.
Cancel printing. Make sure the Installed Memory setting in
the Printer and Option Information dialog box, accessible
from the Utility menu, matches the amount of SIMM
memory installed in the printer, then start printing.
Note:
This error may occur after the first page is printed.
The print head is not operating properly.
Turn off the printer. Check the inside of the printer for any
foreign objects or pieces of paper. Remove all foreign
objects and paper, then turn on the printer again.
Maintenance required.
Turn off the printer and contact your dealer.
and = off, and = on, and = flashing
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Paper size and media type verification error
The error light patterns shown in the table below may appear
under the following conditions:
âť‘The paper size and media type verification setting is set to
on using the control panel setting. See page 6-7 for more
information.
âť‘The position of the paper size or media type lever on the
paper tray does not match the Paper Size or Media Type
setting made in the printer driver.
Light status Paper Source setting
in the printer driver Directions
Auto Select Make sure that the Paper Size
and Media Type settings in
the printer driver, paper size
and media type lever
positions on the paper tray,
and paper loaded in the
paper tray match. Then print
again.
If the paper settings don’t
match the loaded paper, you
can force the printer to print
by pressing the Eject button on
the control panel.
Paper Tray
Paper Tray (Lower)
Auto Select
Paper Tray
Paper Tray (Lower)
and = off, and = on, and = flashing
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Status Monitor
If you are using Windows 95 or a Macintosh, you can use
the Status Monitor 2 or StatusMonitor to check the printer’s
current status. For more details, see page 5-10 (for Windows)
or page 5-23 (for Macintosh).
Printer operation check
Printing a Nozzle Check Pattern and Printer Settings Sheet
using the control panel can help you determine whether the
problem comes from the printer or the computer.
To perform a printer operation check, follow these steps:
1. Make sure both the printer and computer are turned off.
2. Unlock the wire clips on both sides of the parallel interface
connector and remove the ground connecter, if necessary.
Disconnect the cable from the printer’s interface connector.
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3. Make sure that paper is loaded in the paper tray.
cCaution:
Use paper at least 182 mm (7.17 inches) wide; for
example, A4 size paper loaded short edge first. Otherwise,
the print head will spray ink directly onto the platen,
which could mar future printouts.
4. Hold down the Reset button and press the Operate
button to turn the printer on. Then release both buttons.
The printer prints a nozzle check pattern that includes the
version of your printer’s ROM, the printer default settings,
and a nozzle check pattern. Here is a typical printout:
The above sample is in black and white, but the actual test prints in color.
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5. Press the Operate button to turn off the printer after it
finishes printing the operation check page.
âť‘If the operation check results appear as shown in step 4,
the printer itself is all right and the problem probably lies
in the printer software settings, application settings, the
interface cable (be sure to use a shielded cable), or the
computer itself.
âť‘If the operation check does not print satisfactorily, for
example, if any segment of the printed lines is missing, as
shown below, there is a problem with the printer. This
problem could be a clogged ink nozzle or a misaligned
print head. See “Problems and Solutions” below for
possible causes and solutions to the problem,
or go directly to “Cleaning the Print Head” on page 8-37.
Problems and Solutions
This section divides printer problems into five categories:
Power supply . . . . page 8-10
Operation . . . . . . . page 8-11
Paper handling . . . page 8-16
Printing quality . . . page 8-20
Printer utilities . . . page 8-27
Go to the category for the type of problem you have and look
for the description that most closely matches the problem. The
most likely causes and solutions are listed first, so try them in
the order that they are written until the problem is solved.
PATTERN2
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Power supply
The lights come on briefly but then go off and stay off.
Cause What to do
The printer’s voltage rating
may not match the voltage of
your electrical outlet.
Check the printer and outlet voltage
ratings. If the voltages do not match,
unplug the printer immediately and
contact your dealer.
Warning:
Do not reconnect the power cord to an
electrical outlet that does not have
matching voltage.
The printer does not work and the control panel lights are off.
Cause What to do
The printer is turned off. Press the Operate button.
The Operate light will come on.
The power cord is not
properly plugged into the
electrical outlet.
Turn off the printer, make sure the
power cord is firmly plugged into the
electrical outlet, and turn the printer
back on.
The electrical outlet is
controlled by an outside
switch or automatic timer.
Use a different outlet.
The electric outlet is out of
order. Plug another electrical device into the
outlet to determine whether the outlet
is working. If it is not, use a different
outlet.
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The printer sounds like it is printing, but nothing prints.
Cause What to do
The print head nozzles are
clogged. Clean the print head. See “Cleaning
the Print Head” on page 8-37. If this
does not work after four or five trials,
see below.
One or more of the ink
cartridges have been used
longer than six months or
beyond the date on the
packaging.
Try cleaning the print head. If that
does not solve the problem, replace
the ink cartridges as described on page
7-2.
The printer operation check prints well, but nothing prints
from within an application program.
Cause What to do
Your printer is not selected in
your software. Select your printer in the printer setup
section of your software.
The interface cable does not
meet both the printer and
computer requirements.
Use an interface cable that meets both
printer and computer specifications.
See “Connecting the Printer to Your
PC” or “Connecting the Printer to
Your Macintosh” in the Setup Guide.
Also see “Interface Specifications” in
Appendix A.
Your computer system’s
memory is too small to
handle the volume of data
in your document.
Try reducing the image resolution of
your document in your image-editing
software.
Install more memory in your
computer if you can.
Select lower resolution or less colors
for your display setting as described
below.
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For Windows 95 and Windows NT 4.0,
choose a lower resolution setting as
the Color Palette setting. To access the
Color Palette, click Start, point to
Settings, and choose Control Panel.
Then double-click the Display icon
and click the Settings tab. For detailed
information on making this setting,
see your Windows 95 or Windows NT
4.0 user’s guide.
For Windows 3.1, double-click the
Windows Setup icon on the Main
menu; then click Options and choose
Change System Settings. Then
choose a lower resolution setting for
your display from the Display pop-up
list. For detailed information on
making this setting, see your Windows
3.1 user’s guide.
If you have a display-adapter setting
utility, use it to make a lower
resolution setting. For detailed
information, see your display board
user’s guide.
For Macintosh, choose Control Panel
from the Apple menu and select
Monitors. Select a lower resolution.
For detailed information on making
this setting, see your Macintosh user’s
guide.
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Color documents print out in black and white.
Cause What to do
Your printer is not selected in
your software. Select your printer in your software.
Color printing is not selected
in your application or in the
printer driver.
Select color printing in your
application and the printer driver. Try
to print again. If the image still comes
out in black and white, try printing
from another program. If this fixes the
problem, contact the manufacturer of
the software you had trouble with.
Printing starts too high or too low on the page.
Cause What to do
Margins are set incorrectly in
your application. Check that the margins are set
correctly in your program. See the
printable area specifications on page
A-5 in Appendix A.
The size of the paper loaded
in the printer does not match
the paper size setting within
your application program or
printer driver.
Load the correct size of paper, or
change the paper size settings within
your application program or printer
driver to match the size of the paper
you use.
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8-14 Troubleshooting
Print speed is not what you expect.
Cause What to do
The image resolution and the
amount of color used in the
document may be too high.
Carefully considering your use of
color and resolution can help you
optimize your print times. For more
details, see “Increasing the Print
Speed” on page 8-31.
Note:
High resolution printing and color
printing significantly increase the amount
of data to be processed. These two factors
have the greatest effect on print speed.
Something on the page is wrong or missing.
Cause What to do
The printer settings within
your application are
incorrect.
Adjust the printer settings within your
application and print again.
If your Macintosh has only one serial
port, choose Chooser from the Apple
menu and select the modem port.
The interface cable is not
connected properly. Check that the cable is securely
connected to the printer and the
computer.
If your Macintosh has a built-in
modem, connect the interface cable to
the Macintosh’s printer port.
An unknown problem has
occurred. Disconnect the interface cable from the
computer; then try the printer
operation check described on page 8-7.
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The New Hardware Found screen appears even though the
printer software has already been installed.
Cause What to do
This error may occur when
using Windows 95. Click the Do not install a driver
(Windows will not prompt you
again) button; then click OK.
Paper handling
Paper does not feed properly from the paper tray.
Cause What to do
Too many sheets are loaded
in the paper tray. Take the paper stack out of the tray,
remove some sheets, and reload the
stack. Before you load paper, see page
2-5 to check the amount of paper you
can load in the paper tray.
The edge guides are not set
correctly. Adjust the guides against the stack of
paper. See “Loading Paper in a Paper
Tray” on page 2-7.
Paper is jammed in the paper
path. Take all of the paper out of the paper
trays and manual feed slots, and
reload paper in the paper tray. If all of
the paper out lights continue to flash,
turn off the printer and pull out any
paper that may be jammed in the
printer. See page 8-29 for more details.
Paper has been compressed
and is sticking together. Fan your stack of paper before loading
it.
The paper is curled or folded. Use flat, undamaged paper.
The paper is old or creased. Use only new, smooth sheets of paper.
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The paper’s size is not
compatible with the printer. Use paper that meets the paper
requirements for this printer. See
“Paper” on page A-2.
The paper size and/or media
type lever positions are not
correct.
Make sure that all the printer driver
settings, paper size and media type
lever positions on the paper tray, and
paper loaded in the paper tray match.
If you load paper that is not listed on
the lever position settings, select
Other.
The edge guides are
positioned too tightly and are
squeezing the paper, or they
are too loose and are not
guiding the paper.
Position the edge guides snug against
the paper edges, but not too tight.
Paper was loaded in a paper
path that does not support
that kind of paper.
Make sure you load paper in an
appropriate paper path. Be aware that
the correct paper path(s) varies
depending on the type, size, and
orientation of the paper you load. See
page 2-3 for the instructions.
When loading certain kinds
of paper, you need to put a
support sheet under the
paper stack.
See page 2-5 for the information.
When printing long
documents or many sheets
of certain kinds of EPSON
special paper, you need to
load and eject the cleaning
sheet to clean the paper path.
See page 1-6 for details.
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The printer loads more than one sheet at a time.
Cause What to do
Too many sheets are loaded
in the paper tray. Take the paper stack out of the tray,
remove some sheets, and reload paper.
Before you load paper, see page 2-5 to
check the amount of paper you can
load in the paper tray.
The edge guides are not set
correctly. Adjust the guides against the stack of
paper. See “Loading Paper in a Paper
Tray” on page 2-7.
The paper was not fanned
before being loaded in the
sheet feeder.
Remove the paper stack and fan it. Tap
it on a flat surface to even the edges.
Then reload the paper.
The edges of the paper stack
are not even. Remove the paper stack and tap it on
a flat surface to even the edges. Then
reload the paper.
The paper is too thin. Make sure the paper meets the paper
requirements for this printer. See
“Paper” on page A-2.
Single sheets do not feed properly from a manual feed slot.
Cause What to do
Paper is curled or folded. Use flat, non-damaged paper.
The paper may be too thick
or too thin to be fed. See “paper” on page A-2.
The single sheets are not
loaded deeply enough. Load single sheets into the manual
feed slots until they meet resistance.
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Ejected paper is wrinkled.
Cause What to do
The paper is damp. Do not store your paper in a damp or
humid environment. Store paper in its
original packaging.
The paper is too thin. Make sure the paper meets the paper
requirements for this printer. See
“Paper” on page A-2.
Paper does not fully eject.
Cause What to do
The paper is too long. Press the Eject button to eject the
paper. Use paper that meets the paper
requirements for this printer. See
“Paper” on page A-2.
Paper does not fully eject.
Cause What to do
The paper size and/or media
type lever positions are not
correct.
Make sure that all the printer driver
settings, paper size and media type
lever positions on the paper tray, and
paper loaded in the paper tray match.
If you are loading paper that is not
listed on the lever position settings,
select Other.
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Paper feed or paper jam problems occur frequently.
Cause What to do
Sheets of paper are stuck
together. Fan the stack of paper and align the
edges before loading.
The paper is too thin or
rough. Make sure the paper meets the paper
requirements for this printer. See
“Paper” on page A-2.
Too many sheets are loaded
in the paper tray. Check the paper package and see
“Paper Tray and Loading Capacity by
Media Type” on page 2-5 for the
amount of paper you can load at one
time in the paper tray.
The printable side of the
paper is not correctly loaded. Try turning the stack of paper over in
the sheet feeder. Most packages of
paper indicate the printable side with
an arrow on the end of the package.
Make sure the printable side is loaded
correctly.
Printing quality
The printed image has gaps or faint areas.
Cause What to do
The print head nozzles are
clogged. Clean the print head. See “Cleaning
the Print Head” on page 8-37.
The paper quality has been
degraded due to age. Use new paper.
The printer driver settings
may not be correct. Select Automatic on the printer
driver’s Main menu (Windows) or
Print dialog box (Macintosh), and
make sure the Media Type setting is
appropriate for the type of paper
loaded in the printer.
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8-20 Troubleshooting
White horizontal lines appear in the printed image.
Cause What to do
The Media Type setting in
your printer driver is
incorrect.
Make sure the Media Type setting
matches the type of paper loaded in
the printer.
The Super MicroWeave
option in your printer driver
is not selected.
Turn on Super in your printer driver.
One of the ink cartridges is
low on ink. Check the control panel to determine
which ink out light is flashing, and
replace the appropriate ink cartridge.
The print head nozzles are
clogged. Clean the print head. See “Cleaning
the Print Head”on page 8-37.
Vertical printed lines are not aligned.
Cause What to do
The print head is misaligned. Align the print head with the Print
Head Alignment utility. See “Aligning
the Print Head”on page 8-41.
The printing position is
misaligned. Make sure the High Speed option in
your printer driver is not selected.
Print quality is not what you expect.
Cause What to do
The paper loaded is not the
paper selected in your
application or the printer
driver.
Make sure you loaded the correct paper
in the printer and that you selected the
same media type in your application
and/or the printer software.
Make sure you are using paper that
meets the paper requirements for this
printer. See “Paper” on page A-2.
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The Media Type setting does
not match the paper loaded. Change the Media Type setting in
your printer driver and the media type
lever position on the paper tray to
match the type of media you have
loaded.
Load media that matches the Media
Type setting you selected in the
printer driver and the media type
lever position on the paper tray.
The ICM (Windows) or
ColorSync (Macintosh)
setting in your driver is not
appropriate for your
document.
Select Automatic as the Mode setting
in the printer driver.
Your printer and monitor are
not properly calibrated for
color matching.
See the user’s guides of your
image-editing software and your
monitor for information on calibrating
your system for color matching.
Since monitors and printers
produce colors differently,
printed colors will not always
match on-screen colors
perfectly.
See the Color Guide that comes with the
printer.
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Photographic images look grainy or rough.
Cause What to do
The printing position is
misaligned. Align the print heads with the Print
Head Alignment utility. See “Aligning
the Print Head” on page 8-41.
The resolution of the original
image data or the resolution
setting for the image in your
image-editing software may
be too low.
Increase the image resolution in your
image-editing software. Keep in mind
that higher resolution images take
longer to print.
Use of the EPSON PhotoEnhance 2 or
PhotoEnhance feature is
recommended for printing
photographic images. To use this
feature, click the Advanced button
and select PhotoEnhance 2 or
PhotoEnhance from the settings list
on the printer driver’s Main menu
(Windows) or in the Print dialog box
(Macintosh).
Printer utilities
The Status Monitor 2 searches for the printer but cannot find it.
Cause What to do
The printer is turned off. Press the Operate button. The
Operate light will come on.
The interface cable is not
connected properly. Confirm that the cable is fastened to
the printer and the computer securely.
If your Macintosh has a built-in
modem, connect the interface cable to
the Macintosh’s printer port.
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Clearing a Paper Jam
To clear a paper jam, follow the steps below:
1. Turn off the printer.
2. Take the paper tray out and check if there is jammed paper
in the paper path.
3. Gently pull the jammed paper out. If you are unable to
remove the jammed paper, continue following these steps.
If you can remove the jammed paper, go to step 9.
4. If you have installed the optional 250 Sheet Lower Paper
Cassette, take the lower paper tray out and check the inside
of the paper cassette.
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5. Open the rear manual feed cover and paper path cover.
6. If necessary, open the paper guide inside.
7. Gently pull the jammed paper out. If you are unable to
remove the jammed paper, continue following these steps.
If you can remove the jammed paper, go to step 9.
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8. Open the rear manual feed slot cover and the printer cover.
Gentry pull the jammed paper out.
9. Make sure the printer cover, paper guide inside, paper path
cover, and rear manual feed slot cover are closed. Turn the
printer back on.
10. Press the Eject button to make sure paper feeds properly
and see if any pieces of paper are left inside the printer.
Increasing the Print Speed
Just as printing at a high resolution requires more processing
time, printing in color takes longer than printing in black
because the volume of data in a color document is much
greater. For this reason, it is important to be selective in your
use of color if you also require a fast print speed.
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Even if your document requires the highest resolution and
extensive use of color, for example when printing a
camera-ready composite that includes color photographs, it
may still be possible to optimize the print speed by adjusting
other printing conditions. Keep in mind that changing some
conditions to increase the print speed may also lower print
quality.
The following table shows the factors that inversely affect print
speed and print quality (increasing one will decrease the other).
Print quality
Print speed Lower
Faster Higher
Slower
Printer software settings
Print Quality Normal - 360 dpi SuperFine - 1440 dpi
Halftoning No halftoning Error Diffusion
High Speed On Off
MicroWeave (Super) Off On
Finest Detail Off On
Data characteristics
Image size Small Large
Resolution Low High
The table below shows the factors related to print speed only.
Print speed
Faster Slower
Printer software settings
Ink Black Color
Collate* Off On
Reverse order* Off On
Rotate 180 degrees* Off On
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Print speed
Faster Slower
Data characteristics
Variety of colors Grayscale ** Full color
Hardware resources
System speed Fast Slow
HDD free space Large Small
Memory free space Large Small
Software status
Running applications One Many
Virtual memory Not in use In use
*Varies depending on the printer software and application software you
are using.
**Grayscale means using black ink only to print varying shades of gray,
from pure black to pure white.
Using DMA transfer (Windows 95)
Using DMA transfer for sending print data to computer you
may be able to speed up the printing. This is only available for
Windows 95 systems and computers that have parallel ports
which support ECP mode. See your computer’s manual to
determine if it supports ECP mode and DMA transfer.
Follow the instructions below to make DMA transfer available.
1. Double-click the My Computer icon, double-click the Printer
icon, click EPSON Stylus Pro 5000, and select Property
from the File menu. The printer driver window appears.
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2. Click the Utility tab and click the Speed & Progress button
on the Utility menu. The Speed & Progress dialog box
appears.
3. Compare what is written under the EPSON Printer Port
setting on the Speed & Progress dialog box with the table
below.
Message Action
High speed (DMA) Transfer
enabled. DMA transfer is already enabled. Click
OK and close the printer driver
window.
For higher data transfer
rates, use DMA transfer. Go to step 4.
<No message> Your system cannot use DMA transfer.
However if you change the parallel
port setting to ECP or Enhanced using
your computer’s BIOS Setup program,
you may be able to use DMA transfer.
Consult your computer’s manual or
computer maker for instructions.
Note:
Before you run the BIOS Setup
program, uninstall the printer software.
After running the Setup program,
reinstall the printer software.
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4. Double-click the My Computer icon and double-click
Control Panel.
5. Double-click the System icon and click the Device
Manager tab.
6. Double-click the Ports (COM & LPT) icon and double-click
LPT1. If you have connected your printer to a port other
than LPT1, double-click the appropriate port icon.
7. Click the Resources tab and click the Use automatic
settings check box to deselect Automatic Setting. (Make
sure there is no check in the Use automatic settings check
box.) Write down the Input/Output Range addresses
shown in the Resource settings box.
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Enquiry Desk
The Enquiry Desk team can be contacted by calling 0800 220546
in the UK or 1 800 409132 from the Republic of Ireland, by
faxing 01442 227271, or via the Internet at info@epson.co.uk.
They can provide the following information:
âť‘Information and literature on new EPSON products (also
available from Faxon EPSON)
âť‘Where to purchase genuine EPSON consumables,
accessories and options
Customer Support
Our Customer Support team can provide the following services:
âť‘Technical information on installing, configuring, and
operating your EPSON products
âť‘Arranging for faulty EPSON products to be repaired within
the warranty period
For information on contacting our Customer Support team,
please see the Service and Support Information booklet that
came with your EPSON product.
If this booklet is not available, details can be found on Faxon
EPSON faxback service, EPtec Bulletin Board Service or on
EPSON’s World Wide Web site. See below for details.
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World Wide Web
If you can connect to the Internet and have a Web browser, you
can access EPSON’s World Wide Web site at
http://www.epson.com. Here you will find information on the
latest EPSON products, software drivers, and answers to
frequently asked questions.
For Australian Users
EPSON Australia wishes to provide you with a high level of
Customer Service. As well as this User’s Guide, we provide the
following sources for obtaining information:
EPSON FAXBACK
EPSON FAXBACK will fax you the latest specifications and
pricing for most EPSON products offered in Australia. There is
also technical information including details of the latest
software and drivers available. Phone (02) 9903 9075 and the
system will guide you through a number of choices before
faxing the information to your fax machine.
EPSON Bulletin Board System
This is where you can download the latest software and
drivers. Visit the BBS to check out the latest versions. If you
have a modem, phone (02) 9417 5090.
Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth
taking your modem here for the occasional surf! You can get
the same information as offered on the EPSON FAXBACK and
the EPSON Bulletin Board plus more.
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Your dealer
Don’t forget that your dealer can often help identify and
resolve problems. The dealer should always be the first call for
advice on problems. They can often solve problems quickly
and easily as well as give you advice on the next step to take.
EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure
our clients have access to advice. Operators on the Helpdesk
can aid you in diagnosing hardware and software problems.
They can also advise you on the latest EPSON products and
where the nearest dealer or service agent is located. Many
types of queries are answered here.
The Helpdesk numbers are:
Phone: (02) 9903 9040
Fax: (02) 9903 9189
We encourage you to have all the relevant information on hand
when you ring. The more information you prepare, the faster
we can help solve the problem. This information includes the
User’s Guide for your EPSON product, type of computer,
operating system, application programs, and any other
information you feel is required.
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Produktspezifikationen
| Marke: | Epson |
| Kategorie: | Drucker |
| Modell: | Stylus Pro 5000 |
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