Black-Berry 7250 Bedienungsanleitung
Black-Berry
Mobile
7250
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BlackBerry®
Wireless Handheld
User Guide
User Guide, BlackBerry 7250 Wireless Handheld™
BlackBerry 7250 Wireless Handheld Model Number: RAR20CN
Last modified: 3 December 2004
Part number: SWD_X_HH(EN)-008.001
At the time of publication, this documentation complies with BlackBerry Handheld Software version 4.0.
© 2004 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and
symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always
On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending
or registered in other countries.
Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries.
IBM, Lotus, Domino, and Lotus Notes are trademarks of International Business Machines Corporation in the United
States, other countries, or both. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use
of such marks by Research In Motion Limited is under license. JavaScript is a trademark of Sun Microsystems, Inc. in the
U.S. and other countries.
All other brands, product names, company names, trademarks and service marks are the properties of their respective
owners.
The handheld and/or associated software are protected by copyright, international treaties and various patents,
including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318;
D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit
www.rim.com/patents.shtml for a current listing of applicable patents.
This document is provided “as is” and Research In Motion Limited (RIM) assumes no responsibility for any
typographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically change
information that is contained in this document; however, RIM makes no commitment to provide any such changes,
updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO
REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING
WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR
PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR
NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED
HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS AFFILIATED
COMPANIES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO
YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL,
INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES
CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS.
You are solely responsible for the selection, implementation, and performance of any third-party applications that you
use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security,
compatibility, performance, or trustworthiness of any third-party application and shall have no liability to you or any
third-party for issues arising from such third-party applications.
Licensed by QUALCOMM Incorporated under one or more of the following United States Patents and/or their
counterparts in other nations:
4,901,307, 5,490,165, 5,056,109, 5,504,773, 5,101,501, 5,506,865, 5,109,390, 5,511,073, 5,228,054,
5,535,239, 5,267,261, 5,544,196, 5,267,262, 5,568,483, 5,337,338, 5,600,754, 5,414,796, 5,657,420,
5,416,797, 5,659,569, 5,710,784, 5,778,338
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Published in Canada
3
Contents
Enterprise activation .....................................................5
Email messages ...............................................................7
PIN messages ................................................................13
SMS messages ..............................................................15
Search ..............................................................................17
Attachments ..................................................................19
Synchronizing data .....................................................21
Backing up and restoring handheld data ...........23
Typing .............................................................................25
Phone ..............................................................................27
Browser ...........................................................................35
Downloading ................................................................39
Contacts ......................................................................... 41
Calendar ......................................................................... 45
Tasks ................................................................................ 49
Memos ............................................................................51
Alarm ...............................................................................53
Calculator .......................................................................55
Bluetooth® .................................................................... 57
Date and time ..............................................................59
Profiles ............................................................................61
Screen display ...............................................................63
Language ....................................................................... 65
Power and battery ....................................................... 67
Network coverage ....................................................... 69
Security ...........................................................................71
BrickBreaker .................................................................. 77
Service books ................................................................79
Frequently asked questions ..................................... 81
Tips .................................................................................111
Legal notice .................................................................117
Index ..............................................................................119
4
5
Enterprise activation
•About enterprise activation
•Activate the handheld over the wireless
network
About enterprise activation
Use the enterprise activation feature to integrate
your handheld with your corporate Microsoft®
Outlook® or IBM® Lotus® Domino® email
account if you have access to BlackBerry
Enterprise Server™ version 4.0. You can also use
this feature to load or restore handheld data saved
as part of an automatic wireless backup, a
personal information management
synchronization, or a wireless email reconciliation.
If you have access to BlackBerry Enterprise Server
version 4.0, and Enterprise Activation does not
appear in the handheld options, verify with your
service provider that you have been provisioned
for enterprise activation. If you have been
provisioned for the service and the option does
not appear, contact your system administrator.
If you do not have access to BlackBerry Enterprise
Server version 4.0, refer to the printed
documentation that accompanied your handheld
for more information on integrating your
handheld with an email account.
Notes:
If the handheld has not yet been activated, or you
are upgrading your software, Enterprise Activation
might appear on the Home screen. Click
Enterprise Activation to verify the status of the
activation.
If the Enterprise Activation does not appear on
the Home screen, in the handheld options, click
Enterprise Activation to verify the activation
status.
Activate the handheld over the
wireless network
In the handheld options, click Enterprise
Activation. Type your corporate email address and
the password provided to you by your system
administrator. Click the trackwheel. Click Activate.
Related topic
•Why are some messages already on my
handheld?
6
7
Email messages
•Open a message
•Send an email message
•Save draft messages
•Add contacts to a message
•Set the importance level
•Change sent messages
•Manage messages
•File messages
•View filed messages
•Delete multiple messages at one time
•Mark a message as opened or unopened
•Search the messages list
•Search the handheld
•Save a copy of messages sent from the
handheld
•Add an email signature
•Set an out of office reply
•Create an email filter
•Set folder redirection
•Email and PIN messages — frequently asked
questions
Open a message
An unopened email message appears in the
messages list with a closed envelope icon. After
you open the message, the closed envelope
changes to an open envelope.
Send an email message
1. In the messages list, click the trackwheel.
2. Click Compose Email.
3. Click [Use Once].
4. Click Email.
5. Type an email address.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Notes:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose Email.
If your handheld is integrated with multiple email
services, you can select the service from which
your message should be sent. At the top of the
message, in the Using field, press the Space key
until the preferred service appears. All subsequent
messages are also sent from this service.
Save draft messages
To save a draft of a message, click the trackwheel.
Click Save Draft.
Add contacts to a message
To send a message to multiple contacts, click the
trackwheel. Click Add To, Add Cc, or Add Bcc.
To attach a contact to a message, click the
trackwheel. Click Attach Address.
Set the importance level
When composing a message, click the trackwheel.
Click Options. Set the Importance field to High or
Low. Save your changes.
8
Change sent messages
To change the text in a sent message and resend
it, open the message. Click the trackwheel. Click
Edit. Change the text. Click the trackwheel. Click
Send.
To change the recipient of a sent message and
resend it, open the message. Click the trackwheel.
Click Edit. Select a contact. Click the trackwheel.
Click Change Address. Click a new contact. Send
your message.
To resend your message to the same contact, open
the message. Click the trackwheel. Click Resend.
Manage messages
Open a message. Click the trackwheel. Perform
one of the following actions:
•Save
•Reply
•Forward
•Reply To All
•Delete
To delete the original message from a reply, click
the trackwheel. Click Delete Original Text.
File messages
To file a message, click the message. Click File.
Click a folder. Click File.
Notes:
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus
sign (-) beside it. Click Collapse.
Related topics
•Can I file messages?
•View filed messages
View filed messages
To display all filed messages in the messages list,
in the messages options, click General Options.
Set the Hide Filed Messages field to No.
To view messages within a specific folder, in the
messages list, click the trackwheel. Click View
Folder. Click a folder. Click Select Folder.
Note:
To view sent messages, in the messages list, click
the trackwheel. Click View Folder. Click Sent Items.
Click Select Folder.
Delete multiple messages at one
time
To delete multiple messages, hold the Shift key
and select a series of messages. Press the Delete
key.
To delete sent and received messages prior to and
including a date, click a date. Click Delete Prior.
Note:
When you reconcile your handheld with your
mailbox, any messages that you deleted from your
handheld using the Delete Prior option are not
deleted from your mailbox.
Related topic
•Reconcile deleted messages
Mark a message as opened or
unopened
To change the status of a message, click a
message. Click Mark Opened or Mark Unopened.
To change the status of multiple unread messages
to read, click a date field. Click Mark Prior Opened.
9
Save a copy of messages sent from
the handheld
Set this option to save messages sent from your
handheld in the Sent Items folder of your mailbox.
1. In the messages options, click Email Settings.
2. Set the Save Copy In Sent Folder field to Yes.
3. Click the trackwheel.
4. Click Save.
Note:
Set the save copy option for each message service
on your handheld.
Related topic
•View filed messages
About email signatures
The signature is added to your email messages
after you send them. It does not appear on your
handheld when you compose the email message.
To add a signature to messages sent from your
handheld, your handheld must be integrated with
an email account using the BlackBerry Enterprise
Server™ version 4.0. Alternatively, you can add a
signature in the BlackBerry Desktop Software.
Note:
Set an email signature for each message service
on your handheld.
Add an email signature
1. In the messages options, click Email Settings.
2. Set the Use Auto Signature field to Yes.
3. Type a signature.
4. Click the trackwheel.
5. Click Save.
Related topic
•About email signatures
About out of office reply
The out of office reply is automatically sent to
your contacts the first time that the contact sends
you an email message.
To set an out of office reply from your handheld,
your handheld must be integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0. Alternatively, you can set an out of
office reply in your mailbox.
Note:
Set an out of office reply for each message service
on your handheld.
Set an out of office reply
1. In the messages options, click Email Settings.
2. Set the Use Out Of Office Reply field to Yes.
3. Type a reply.
4. If you use a Lotus Notes® mailbox, in the
Until field, set the date on which the out of
office reply should be disabled.
5. Click the trackwheel.
6. Click Save.
Related topic
•About out of office reply
About email filters
You create filters to specify which email messages
are forwarded to your handheld and which
messages remain in your mailbox. To forward
messages to your handheld, select Forward with
Level 1 Notification (sends messages with higher
priority) or Forward header only (sends messages
with only the To, Sent, From, and Subject fields).
10
If the message does not meet any filter criteria
and should not be forwarded, set the If no filters
apply, send email to handheld field to No.
Filters are applied to messages based on the order
in which they appear. If you create multiple filters
that could apply to the same message, you must
decide which one to apply first by placing that
filter higher in the list.
To create email filters on your handheld, your
handheld must be integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0. Alternatively, you can use the
BlackBerry Desktop Software to create email
filters.
Note:
Set email filters for each message service on your
handheld.
Create an email filter
1. In the messages options, click Email Filters.
2. Click the trackwheel.
3. Click New.
4. Set the filter information.
5. Click the trackwheel.
6. Click Save.
Notes:
To add a contact to the From or Sent to fields, click
the trackwheel. Click Select Name. Click a name.
Click Continue.
To make the filter detect messages from multiple
contacts, use semi colons to separate your
contacts in the From or Sent to fields.
Related topics
•About email filters
•Use email filters
•Create a filter quickly
Use email filters
Click a filter. Perform one of the following actions:
•Enable filter
•Disable filter
•View
•Edit
•Delete
•Move up
•Move down
Create a filter quickly
In the messages list, click a message on which to
base your filter. Perform one of the following
actions:
•Create a filter based on the sender: Click
Filter Sender.
•Create a filter based on the subject: Click
Filter Subject.
Add a title and save the filter.
About folder redirection
If rules within your mailbox direct new messages
into different folders, you must specify which
desktop email folders should forward messages to
your handheld.
To set folder redirection, your handheld must be
integrated with an email account using the
BlackBerry Enterprise Server™ version 4.0.
Alternatively, you can use the BlackBerry Desktop
Software to specify folder redirection settings.
Note:
Set folder redirection for each message service on
your handheld.
11
Set folder redirection
1. In the messages options, click Email Settings.
2. Click the trackwheel.
3. Click Folder Redirection.
4. Select the check boxes.
5. Click the trackwheel.
6. Click Save.
Notes:
Verify that you selected the Inbox. If you do not
select the Inbox, email messages are not
forwarded from this folder.
To specify all of your folders for redirection,
including your Sent Items folder, select the Select
All check box. All email messages sent from your
mailbox also appear on your handheld.
Related topics
•About folder redirection
•View filed messages
•How do I make changes to the folders on my
handheld?
13
PIN messages
•About PIN messages
•Find your PIN
•Open a message
•Send a PIN message
•Save draft messages
•Add contacts to a message
•Change sent messages
•Manage messages
•Delete multiple messages at one time
•Mark a message as opened or unopened
•Search the messages list
•Search the handheld
•Email and PIN messages — frequently asked
questions
About PIN messages
A personal identification number (PIN) uniquely
identifies each BlackBerry Wireless Handheld on
the network. If you know the PIN of another
BlackBerry Wireless Handheld user, you can send
a PIN message to that person. PIN messages are
not routed through an existing email account.
When your PIN message is delivered to the
recipient, a D appears with a check mark in the
messages list.
Find your PIN
In the handheld options, click Status.
Note:
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0, your PIN is displayed on the
Enterprise Activation screen.
Send a PIN message
1. In the messages list, click the trackwheel.
2. Click Compose PIN.
3. Click [Use Once].
4. Click PIN.
5. Type a PIN number.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Note:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose PIN.
15
SMS messages
•About SMS messages
•Find your SMS number
•Type an SMS number
•Open an SMS message
•Send an SMS message
•Add contacts to an SMS message
•Save draft messages
•Manage messages
•Resend an SMS message
•Delete multiple messages at one time
•Mark a message as opened or unopened
•Search the messages list
•Search the handheld
•SMS messages — frequently asked questions
About SMS messages
With an SMS-compatible phone number, you can
send and receive short message service (SMS)
messages. An SMS-compatible number is a phone
number (work, home, mobile, or pager) that your
service provider enables for SMS.
You can send SMS messages to contacts who have
SMS-compatible phone numbers.
Note:
If your handheld supports sending SMS messages
to email addresses, you can also send SMS
messages to contacts who have email addresses.
Find your SMS number
In the phone, the My Number field displays your
phone number. If your handheld is enabled for
SMS, this number is also your SMS number.
Type an SMS number
Contact your service provider for more information
about SMS number format. Your service provider
might require that all SMS numbers include the
area code and other prefixes.
Note:
In the phone, set your smart-dialing options to
avoid typing the country code and area code.
Related topic
•About smart dialing
Open an SMS message
An unopened SMS message appears in the
messages list with a closed italic envelope icon.
After you open the message, the closed italic
envelope changes to an open italic envelope.
Send an SMS message
1. In the messages list, click the trackwheel.
2. Click Compose SMS.
3. Click [Use Once].
4. Click SMS.
5. Set an SMS-compatible phone number.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Notes:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose SMS.
16
If your handheld supports sending SMS messages
to email addresses, you can select the destination
address as an email address after you click [Use
Once].
Add contacts to an SMS message
To send a message to multiple contacts, click the
trackwheel. Click Add To, Add Cc, or Add Bcc.
Note:
You can send a single SMS message to up to 10
recipients.
Related topic
•Type an SMS number
Manage messages
Open a message. Click the trackwheel. Perform
one of the following actions:
•Save
•Reply
•Forward
•Delete
To remove the history from an SMS message,
when replying, click the trackwheel. Click Remove
History.
Resend an SMS message
To resend your SMS message to the same contact,
open the message. Click the trackwheel. Click
Resend.
Note:
If you send an SMS message to multiple contacts
and the message fails to reach one or more
contacts, click Resend to resend the message to
the contacts who did not receive it initially.
17
Search
•About search
•Search the messages list
•Search the handheld
About search
You can search the messages list using criteria
that you set and save those searches for future
use. You can also search for contacts or search for
all messages containing the same subject.
You can also search the handheld to find content
across all programs. With the global search, files
which appear in the search results can be used
just as they would in the original program. For
example, you can manage email messages in your
search results the same way that you would in the
messages list.
Search the messages list
1. In the messages list, click the trackwheel.
2. Click Search.
3. Set the search criteria.
4. Click the trackwheel.
5. Click Save.
6. Add a name and a shortcut key for your
search.
7. Click the trackwheel.
8. Click Save.
Note:
You can search without saving the details for the
search. After you set the criteria, click the
trackwheel. Click Search.
Related topics
•Use saved searches
•Search for a specific contact
•Search for a subject
Use saved searches
To view your saved searches, in the messages list,
click the trackwheel. Click Search. Click the
trackwheel. Click Recall.
Click a search. Perform one of the following
actions:
•View
•Edit
•Delete
To view the terms of your last search quickly, in the
list of searches, click the trackwheel. Click Last.
Search for a specific contact
To search for all messages from a specific sender,
click the message. Click Search Sender.
To search for all messages to a specific recipient,
click the message. Click Search Recipient.
Search for a subject
To search for all messages with the same subject,
click a message. Click Search Subject.
Search the handheld
1. In the search program, type text in the Text
field to search the records on your handheld.
2. In the Name field, type text to search using
the names of contacts in your address book,
calendar, or messages list.
3. Select the check boxes for the programs to
search.
4. Click Search.
18
Notes:
If you type more than one word in the Text or
Name field, all the words must appear in the same
field for the search to be successful.
File attachments are not searched when you
search across the handheld programs.
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus
sign (-) beside it. Click Collapse.
Related topic
•How do I search for text within a file
attachment?
19
Attachments
•About attachments
•Use address book attachments
•Open a file attachment
•Open an image attachment
•Navigate attachments
•Attachments — frequently asked questions
About attachments
Address book attachments enable recipients of
your messages to view and add contacts to their
handheld address books. When you open a
message that contains an address book
attachment, a book icon appears at the bottom of
the message with the name of the attached
contact.
You can view certain types of file attachments on
your handheld, including .zip, .htm, .html, .doc,
.dot, .ppt, .pdf, .wpd, .txt, and .xls files. You can
also view .bmp, .gif, .jpg, .png, .tif image
attachments.
A message with a file attachment appears in the
messages list with a paperclip icon.
Related topic
•Can I view file attachments on my handheld?
Use address book attachments
To view an address book attachment, in an open
message, click the trackwheel. Click View
Attachment.
To add the contact information to your address
book, when viewing an address book attachment,
click the trackwheel. Click Add to Address Book.
To update contact information, when viewing an
address book attachment, click the trackwheel.
Click Update Address.
Open a file attachment
1. Place your cursor in the name of the file
attachment.
2. Click the trackwheel.
3. Click Open Attachment.
4. Select Table of Contents to open an
automatically generated table of contents for
the file attachment, or select Full Content to
open the complete file attachment.
5. Click the trackwheel.
6. Click Retrieve.
Open an image attachment
1. Place your cursor in the name of the image
attachment.
2. Click the trackwheel.
3. Click View Attachment.
Navigate attachments
To open content that is embedded within a
document or spreadsheet, click a content link.
Click Retrieve. Examples of embedded content
include tables, images, footnotes, text boxes, or
comments. Press the Escape button to return to
the main attachment content.
To scroll horizontally in a spreadsheet, hold the Alt
key and roll the trackwheel.
To move to a specific cell within a spreadsheet,
click the trackwheel. Click Go to Cell. Type the cell
co-ordinates and click the trackwheel.
20
To display the contents of a specific cell in a
spreadsheet, click the trackwheel. Click View Cell.
To switch to a different worksheet in a
spreadsheet, click the trackwheel. Click Select
Worksheet. Click a worksheet.
To view the previous worksheet in a spreadsheet,
click the trackwheel. Click Prev Sheet.
To view the next worksheet in a spreadsheet, click
the trackwheel. Click Next Sheet.
To pan horizontally across an image, hold the Alt
key and roll the trackwheel.
To zoom into or out of an image, click the
trackwheel. Click Zoom In or Zoom Out.
To zoom to the original image size, click the
trackwheel. Click Zoom 1:1.
To turn an image 90 degrees in a clockwise
direction, click the trackwheel. Click Rotate.
To view an image in more detail after zooming in,
click the trackwheel. Click Enlarge Area.
21
Synchronizing data
•About email reconciliation
•Set wireless email reconciliation
•Reconcile deleted messages
•About PIM synchronization
•Set wireless PIM synchronization
•Synchronization — frequently asked
questions
About email reconciliation
Email reconciliation means that any message you
file or delete on your handheld will also be filed or
deleted in your mailbox. Likewise, any changes
that you make to messages in your mailbox are
reflected on your handheld.
If your handheld integration option supports
wireless email reconciliation, changes are
automatically reconciled over the wireless
network.
You can also configure wireless email
reconciliation options using the handheld.
If your handheld integration option does not
support wireless email reconciliation, changes are
reconciled using the BlackBerry Desktop Software.
For more information on manual email
reconciliation, refer to the
BlackBerry Desktop
Software Online Help
.
Related topic
•Can I reconcile email messages over the
wireless network?
Set wireless email reconciliation
In the messages options, click Email
Reconciliation. Set the Wireless Reconcile field to
On.
Note:
Set the Wireless Reconcile option for each
message service on your handheld.
Related topic
•Can I reconcile email messages over the
wireless network?
Reconcile deleted messages
To set how deleted messages are reconciled
between your handheld and mailbox, in the
messages options, click Email Reconciliation. Set
the Delete On field.
Note:
Set the Email Reconciliation option for each
message service on your handheld.
Related topic
•Delete multiple messages at one time
About PIM synchronization
You can synchronize personal information
management (PIM) items such as tasks, memos,
contacts, and calendar entries so that the entries
on your handheld and in your desktop email
program are identical.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0 and wireless PIM synchronization is
enabled, PIM items are synchronized over the
wireless network automatically. You can turn
wireless PIM synchronization on and off using the
handheld.
22
If your handheld is integrated with an email
account using a BlackBerry Enterprise Server™
version 2.1 or later and wireless calendar
synchronization is enabled, you can synchronize
your calendar entries over the wireless network.
You can synchronize all other PIM items using the
BlackBerry Desktop Software. For more
information on synchronizing PIM items manually
or configuring wireless calendar synchronization
using the desktop software, refer to the
BlackBerry
Desktop Software Online Help
.
Related topic
•Can I synchronize PIM items over the wireless
network?
Set wireless PIM synchronization
If you have been using your handheld with
wireless PIM synchronization disabled or are
enabling wireless PIM synchronization for the first
time, synchronize your handheld using the
desktop software before you enable wireless PIM
synchronization.
In the tasks, memo, address book, or calendar
options, set the Wireless Synchronization field to
Yes.
You can set wireless calendar synchronization
using the BlackBerry Desktop Software. For more
information, refer to the
BlackBerry Desktop
Software Online Help
.
Note:
If you enable wireless PIM synchronization on the
handheld, you cannot synchronize PIM items
using the desktop software.
Related topic
•Can I synchronize PIM items over the wireless
network?
23
Backing up and restoring handheld data
•About backing up handheld data
•About restoring handheld data
About backing up handheld data
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0, settings on your handheld that would
not be saved in your desktop email program are
backed up over the wireless network
automatically. These settings include fonts,
bookmarks, and other handheld settings. Any
information saved as part of personal information
management synchronization or wireless email
reconciliation is not backed up.
If you are using the BlackBerry Desktop Software
with your handheld, you can back up your
handheld data using the Backup and Restore tool.
For more information on manual handheld data
backup, refer to the
BlackBerry Desktop Software
Online Help
.
About restoring handheld data
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0 and your handheld data is lost or
erased, it can be restored to your handheld using
enterprise activation. In the handheld options,
click Enterprise Activation. Type your corporate
email address and the password supplied by your
system administrator. Click the trackwheel. Click
Activate.
If you are using the BlackBerry Desktop Software
with your handheld and you have a backup of
your handheld data on your computer, you can
restore the data using the Backup and Restore
tool. For more information on restoring handheld
data manually, refer to the
BlackBerry Desktop
Software Online Help
.
24
25
Typing
•Use AutoText
•Create an AutoText entry
•Change AutoText entries
•Cut or copy text
•Paste text
•Typing tips
•Enable tones when pressing keys
•Set the cursor speed
•Typing — frequently asked questions
Use AutoText
AutoText automatically replaces text that you
type. Use AutoText to correct spelling and to
replace abbreviations with complete words.
Your handheld has built-in AutoText entries that
correct common mistakes. For example, AutoText
changes hte to the.
You create AutoText entries for your common
typing mistakes or for abbreviations. For example,
you might create an AutoText entry that replaces
ttyl with talk to you later.
To use AutoText, type an AutoText entry. Press the
Space key.
Create an AutoText entry
1. In the handheld options, click AutoText.
2. Click the trackwheel.
3. Click New.
4. In the Replace field, type the text to replace.
5. In the With field, type the text to appear.
6. In the Using field, set whether the entry is
capitalized exactly as typed (Specified Case)
or whether the entry is capitalized according
to its context (SmartCase).
7. Set the language.
8. Click the trackwheel.
9. Click Save.
Related topic
•What is the Insert Macro menu item?
Change AutoText entries
To view your AutoText entries, in the handheld
options, click AutoText.
Click an AutoText entry. Perform one of the
following actions:
•Edit
•Delete
Cut or copy text
Click the trackwheel. Click Select. Select content.
Click the trackwheel. Click Cut or Copy.
Paste text
Place the cursor where you want to insert the cut
or copied text. Click the trackwheel. Click Paste.
Typing tips
To type the alternate character on a key, press the
Alt key + the key.
To insert a symbol, press the Symbol key.
To insert an accent, hold a letter and roll the
trackwheel.
To turn on CAP lock, press the Alt key + the Right
Shift key.
26
To turn on NUM lock, hold the Right Shift key +
press the Alt key.
To turn off CAP lock or NUM lock, press the Right
Shift key.
Enable tones when pressing keys
In the handheld options, click Screen/Keyboard.
Set the Key Tone field to On. Save your changes.
Set the cursor speed
In the handheld options, click Screen/Keyboard.
Set the Key Rate field to Slow or Fast. Save your
changes.
Typing — frequently asked questions
•What is the Insert Macro menu item?
•Why can’t I use shortcuts on the Home
screen?
What is the Insert Macro menu item?
Use the Insert Macro menu item to insert common
variables, such as the current date or current time,
into your AutoText entries.
Why can’t I use shortcuts on the
Home screen?
The Dial From Home Screen option overrides
using shortcuts on the Home screen, in favor of
making calls. In the general phone options, set the
Dial From Home Screen field to No.
27
Phone
•Find your phone number
•Make a call
•Make an emergency call
•Use speed dial
•Check your voicemail
•Answer a call
•Alternate between calls
•Mute a call
•Adjust the phone volume
•Use other programs during a call
•Dial using letters
•Make a three-way call
•Assign a speed dial letter
•Change speed dial assignments
•Log calls
•Use call logs
•Forward calls
•Set automatic volume control
•Set default country and area codes
•Set corporate extension dialing
•Set voicemail options
•Set the TTY option
•Set the default call volume
•Set voice privacy change alert
•Reset call timers
•Phone — frequently asked questions
Find your phone number
In the phone, the My Number field displays your
phone number.
Make a call
1. In the phone, type a phone number or select
a contact.
2. Press the Enter key.
3. To end the call, hold the Escape button.
Notes:
If the contact that you want to call is not listed,
click the trackwheel. Click Call From Address Book
to select a contact from your address book.
You can also make a call on the Home screen. Type
the number and press the Enter key.
Related topics
•Add a pause or wait
•Can I use the phone when the handheld or
keyboard is locked?
Make an emergency call
You can make an emergency call even if your
handheld is locked and the radio is off. If the radio
is off, it is turned on automatically when the call is
initiated.
Perform one of the following actions:
•Unlocked keyboard or handheld: In the
phone, type the emergency number. Press
the Enter key.
•Locked keyboard or handheld: Click the
trackwheel. Click Emergency Call. Click Yes.
Related topics
•About A-GPS support
28
•About Emergency Callback Mode
About A-GPS support
Depending on your handheld version or service
provider, your handheld might be enabled with
Assisted Global Positioning System (A-GPS)
support.
If your handheld is enabled with A-GPS support,
an emergency operator can estimate your location
when you make an emergency call or when your
handheld is in Emergency Callback Mode. In the
handheld options, click Location Based Services
and set GPS Services to 911 Only/Location Off.
To allow an operator to estimate to your
approximate location at other times (subject to A-
GPS limitations) set GPS Services to Location On.
Warning:
In an emergency, always provide detailed
information about your location to the emergency
operator. Because of certain limitations in A-GPS
technology and emergency infrastructure, the
emergency operator might not be able to estimate
your location using only A-GPS information.
Related topic
•About Emergency Callback Mode
About Emergency Callback Mode
When you end an emergency call, the handheld
enters Emergency Callback Mode. Emergency
Callback Mode is active for five minutes and
enables the operator to call you back or determine
your approximate location.
In Emergency Callback Mode, you cannot send
and receive messages or browse web pages.
Your handheld exits Emergency Callback Mode if
you make a non-emergency call.
Note:
To exit Emergency Callback Mode manually, click
the trackwheel. Click Exit Emergency Callback
Mode.
Use speed dial
In the phone, press and hold the key that is
assigned to the contact or phone number.
Note:
You can also use speed dial to make a phone call
on the Home screen or in the messages list.
Related topics
•Assign a speed dial letter
•Assign speed dial to a contact in your
address book
•Change speed dial assignments
Check your voicemail
In the phone, click the trackwheel. Click Call
Voicemail.
Related topic
•Set voicemail options
Answer a call
To answer a call, click Answer. If you do not want
to answer the call, click Ignore.
If you are already connected to a call and receive
another call, click Answer - Hold Current.
To alternate between two connected calls, click
Flash.
To end the call, hold the Escape button.
Note:
You must subscribe to a call waiting service for the
Answer - Hold Current item to appear when you
receive a phone call.
29
Related topic
•Can I use the phone when the handheld or
keyboard is locked?
•Use Bluetooth® wireless technology during a
call
Alternate between calls
If you subscribe to a call waiting service, you can
receive incoming calls while you are already
connected to a call.
1. During a call, if you receive an incoming call,
click Answer - Hold Current. The current call
is put on hold and you are connected to the
incoming call.
2. Click the trackwheel.
3. Click Flash to alternate between calls.
Note:
To alternate between two connected calls, you can
also press the Enter key.
Mute a call
To mute a call, press the Phone button. Press the
Phone button again to turn mute off.
Adjust the phone volume
During a call, roll the trackwheel up to increase
the volume or roll the trackwheel down to
decrease the volume.
Use other programs during a call
To use other programs during a call, click the
trackwheel. Click Home Screen.
Dial using letters
To type a letter during a call, press the Alt key.
Type the letter.
To type multiple letters during a call, press the
Right Shift key + the Alt key. Type letters. To dial
numbers again, press the Right Shift key.
Note:
When you type a letter in a phone number, your
handheld dials the number that is associated with
the letter on a conventional phone keypad.
Make a three-way call
1. During a call, click the trackwheel.
2. Click 3-Way Call.
3. Type a phone number or click a contact.
4. Press the Enter key twice.
5. During the second call, click the trackwheel.
6. Click Flash.
Notes:
The Active Call screen shows that you are only
connected to the second contact even though you
are connected to both calls.
To disconnect from the second contact, click the
trackwheel. Click Flash.
Related topic
•Can I make three-way calls?
Assign a speed dial letter
In the phone, select a contact or phone number.
Press and hold any unassigned letter key. Click OK.
Related topic
•Assign speed dial to a contact in your
address book
Assign speed dial to a contact in
your address book
1. In the phone, click the trackwheel.
2. Click View Speed Dial List.
30
3. Select an unassigned letter.
4. Click the trackwheel.
5. Click New Speed Dial.
6. Select a contact.
7. Click the trackwheel.
8. Click Add Speed Dial To <contact name>.
Change speed dial assignments
In the phone, click the trackwheel. Click View
Speed Dial List. Select a contact or phone number.
Click the trackwheel. Perform one of the following
actions:
•Change the contact assigned to a speed dial
letter: Click the contact. Click Edit. Click a
new contact. Click Speed Dial <contact
name>.
•Assign the contact to a different speed dial
letter: Click the contact. Click Move. Click a
different speed dial letter.
•Remove a contact from the speed dial list:
Click the contact. Click Delete.
Log calls
Call logs appear when you open the phone.
Missed call logs also appear in the messages list.
To set whether call logs appear in the messages
list, in the phone options, click Call Logging.
Select the call log type that you want to appear in
the messages list. Press the Space key.
If you do not want any call logs to appear in the
messages list, select None. Press the Space key.
Related topic
•Can I set the phone to display frequently
called numbers?
Use call logs
In the phone, or in the messages list, open a call
log. Click the trackwheel. Perform one of the
following actions:
•Add Notes
•Edit Notes
•Forward
To delete notes, in the open phone call log, click
the trackwheel. Click Edit Notes. Click the
trackwheel. Click Clear Field.
Forward calls
1. In the phone options, click Call Forwarding.
2. Select the type of calls that you want to
forward.
3. Press the Space key.
4. Select Do Not Forward or the current
forwarding phone number.
5. Click the trackwheel.
6. Click Change Number.
7. Select a forwarding phone number from the
list.
8. Click the trackwheel.
9. Click Save.
Note:
Before enabling call forwarding, verify that you
have call forwarding phone numbers added. For
more information, contact your service provider.
Related topics
•Can I use call forwarding?
•Add a call forwarding phone number
•Delete call forwarding phone numbers
•How do I edit the phone number to which
my calls are forwarded?
32
2. In the Number field, type the main phone
number for the corporation.
3. Set how long the handheld waits before
dialing extensions.
4. Set the default length for extensions.
5. Click the trackwheel.
6. Click Save.
Related topic
•About smart dialing
Set voicemail options
1. In the phone options, click Voicemail.
2. Type a voicemail access number and any
additional numbers, such as a password or
extension.
3. Click the trackwheel.
4. Click Save.
Notes:
If your handheld is provisioned for voicemail, the
voicemail access number might already be
completed. For more information on voicemail for
your handheld, contact your service provider.
If your handheld is not provisioned for voicemail,
you can type the access number for a different
voicemail system.
About TTY
You can use text telephone (TTY) to make calls to,
and receive calls from, other TTY devices. If you
connect your handheld to a TTY device, calls that
you receive on your handheld are converted to
text.
Note:
The TTY option is only available with certain
BlackBerry Wireless Handhelds.
Set the TTY option
1. In the phone options, click TTY.
2. Set the TTY Mode field.
3. Click the trackwheel.
4. Click Save.
Related topics
•About TTY
•Can I use a TTY device with my handheld?
About default call volume
You can specify a default volume level for any call,
regardless of whether you adjusted the volume
during a previous call.
Set the default call volume
1. In the phone options, click General Options.
2. Set the Default Call Volume field.
3. Click the trackwheel.
4. Click Save.
Related topic
•About default call volume
About voice privacy
For enhanced caller privacy over the wireless
network, some service providers support the voice
privacy service. The voice privacy icon appears on
the Active Call screen when voice privacy is in
effect. Depending on the status of the wireless
network, the voice privacy status might change
during a phone call. If voice privacy is active, a
small “P” appears on the Home screen.
You can set whether you receive notification when
there is a change in voice privacy service during a
call.
34
36
To refresh the current web page, click the
trackwheel. Click Refresh.
To view the address for the current web page, click
the trackwheel. Click Page Address.
To view the address for a link, click the link. Click
Link Address.
To view the address for an image, click the image.
Click Image Address.
To move the browser to the background to use
another program, click the trackwheel. Click Hide.
To close the browser, click the trackwheel. Click
Close.
View images
To set how images load in your browser, in the
browser options, click Browser Configuration. To
load images while the page is loading, set the
Show Images field. To show image placeholders if
images do not load, set the Show Image
Placeholders field to Yes.
To view an image on its own page, click the
trackwheel. Click Full Image. To return to the web
page, click the trackwheel. Click Back.
If you set the Show Images field to No, images are
not loaded when you load the web page. To load
some of the images after the web page is loaded,
click the trackwheel. Click More Images. To load
all the images, click the trackwheel. Click All
Images.
Copy a link, image, or web page
address
On a web page, click a link or image. Click Link
Address, Image Address, or Page Address. Click
Copy Address.
To paste the link address, image address, or page
address, place the cursor where you want to insert
the copied text. Click the trackwheel. Click Paste.
Send a link or image in an email
message
1. On a web page, click a link or image.
2. Click Link Address or Image Address.
3. Click Send Address.
4. Click a contact.
5. Click Email <contact>.
6. Send your message.
Note:
To send a web page address in an email message,
on the web page, click the trackwheel. Click Send
Address. Click a contact. Click Email <contact>.
Send your message.
Save an image
You can save .jpeg, .png, .gif, and .bmp web page
images in the pictures list. Saving an image in the
pictures list enables you to set the image as a
screen saver, or open the image at any time. On a
web page, click an image. Click Save Image. Save
your changes.
Notes:
The Save Image field is only available for
BlackBerry Wireless Handhelds with color screens.
Depending on your service provider, you might
not be able to save images.
Related topics
•Use a screen saver
•Set the Home screen background image
37
Manage saved images
In the pictures list, click an image. Perform one of
the following actions:
•Open
•Delete
Save web page requests
While a web page is loading, you can save the
web page request in the messages list. Saving the
request to the messages list enables you to use
other programs while you are waiting for the web
page to load. Click the trackwheel. Click Save
Request.
You can also save a web page that has finished
loading in the messages list. Saving a fully loaded
web page enables you to open the text on the
web page at any time. On the web page, click the
trackwheel. Click Save Page.
Note:
A saved web page displays content that was
current at the time the web page was saved. To
update the content on a saved page, click the
trackwheel. Click Refresh.
Create a bookmark
Navigate to the web page that you want to
bookmark. Click the trackwheel. Click Add
Bookmark.
Change bookmarks
In the bookmarks list, click a bookmark. Perform
one of the following actions:
•Edit Bookmark
•Delete Bookmark
Related topic
•Organize bookmarks into folders
Organize bookmarks into folders
In the bookmarks list, click a folder. Perform one of
the following actions:
•Add a folder: Click Add Subfolder.
•Open a bookmark folder with subfolders:
Click Expand.
•Close a bookmark folder with subfolders:
Click Collapse.
•Rename a folder: Click the trackwheel. Click
Rename Folder.
To move a bookmark into a folder, click a
bookmark. Click Move Bookmark. Roll the
trackwheel to the new location. Click the
trackwheel.
Clear the browser caches
In the browser options, click Cache Operations.
Click the trackwheel. Click the button for the type
of cache that you want to clear.
About WTLS
Wireless Transport Layer Security (WTLS) is the
WAP Browser security layer that provides security
for WAP services.
If you are using the BlackBerry Desktop Software,
you can load WTLS using the Application Loader
tool. For more information on loading optional
programs, refer to the
BlackBerry Desktop
Software Online Help
.
If your handheld is integrated with an email
account using a BlackBerry Enterprise Server™ and
you are not using the BlackBerry Desktop
Software, contact your system administrator for
information on using WTLS on your handheld.
Related topic
•What options can I set for WAP Browser
security?
39
Downloading
•Download an application
•Manage applications
•Prevent third-party applications from
transmitting data
•Download a ring tone
•Manage downloaded ring tones
•Enable browser push
•Downloading — frequently asked questions
Download an application
On a web page, click the link for the application.
Click Get Link. Click Download. Click OK.
Related topics
•Why did a new program appear on my
handheld?
•Legal notice
Manage applications
To view a list of applications, in the handheld
options, click Applications.
To view details for any third-party applications,
click an application. Click Properties.
To delete a third-party application, click an
application. Click Delete.
Related topic
•Legal notice
Download a ring tone
1. On a web page, click the .mid file link.
2. Click Get Link.
3. Click Save.
4. Type a name for the ring tone.
5. Click Save.
6. Click OK.
Related topics
•Can I listen to a ring tone before I download
it?
•Manage downloaded ring tones
•Set profiles
•Legal notice
About browser push
Browser push enables you to receive content from
web applications without requesting it. For
example, you can receive updates or notifications
for weather, stock quotes, or news.
You can enable browser push for your WAP
Browser, your BlackBerry Browser, or both browser
types. You can also set which hosts provide this
information to you.
Set notification for different types of browser push
information, including service load information
(web pages or applications), service indication
information (web page addresses or email
messages), or other types of information.
When you receive a notification, an icon appears
in the messages list. Depending on how you
configure browser push, other notifications might
also appear.
Notes:
If you set the browser push notification to Auto, a
dialog box might also appear, if specified by the
sender.
If you set the browser push notification to Prompt,
a dialog box always appears.
41
Contacts
•Add a contact
•Manage contacts
•Create a mailing list
•Manage mailing lists
•Create a category
•Apply categories to contacts
•View contacts by category
•Delete categories
•Add a pause or wait
•Add contacts from your company address
book
•Contacts — frequently asked questions
Add a contact
In the address book, click the trackwheel. Click
New Address. Type the contact information.
Note:
To add a contact from a message, memo, call log,
or web page, click the contact information. Click
Add to Address Book. Type any additional
information. Click the trackwheel. Click Save.
Manage contacts
Click a contact. Perform one of the following
actions:
•View
•Edit
•Delete
Create a mailing list
1. In the address book, click the trackwheel.
2. Click New Group.
3. Type a name for the mailing list.
4. Click the trackwheel.
5. Click Add Member.
6. Click a contact.
7. Click Continue.
8. Click the trackwheel.
9. Click Save Group.
Manage mailing lists
To manage mailing lists, click a mailing list.
Perform one of the following actions:
•View Group
•Edit Group
•Delete Group
To manage contacts in a mailing list, click a
contact. Perform one of the following actions:
•View Member
•Change Member
•Delete Member
•Add Member
Note:
When you delete members from a group or delete
a group, your contacts remain in the address book.
About categories
You create categories in which to group your
contacts. You can also narrow the contacts
displayed in the address book based on
categories.
More than one category can apply to a contact.
Category names are not case sensitive.
42
Categories are shared between the address book,
the task list, and the memos list. Therefore,
category changes made in the address book are
also made in the memos list and task list.
Create a category
1. In the address book, click the trackwheel.
2. Click Filter.
3. Click the trackwheel.
4. Click New.
5. Type a name for the category.
6. Click the trackwheel.
Related topic
•About categories
Apply categories to contacts
When creating or editing a contact, click the
trackwheel. Click Categories. To select the
categories that apply to the contact, press the
Space key. Save your changes.
View contacts by category
To view all contacts within a category, in the
address book, click the trackwheel. Click Filter.
Select a category. Press the Space key.
To view all contacts again, click the trackwheel.
Click Filter. To clear the check boxes beside any
selected categories, press the Space key.
Delete categories
In the address book, click the trackwheel. Click
Filter. Click a category. Click Delete. The category
is deleted, but any contacts that applied to the
category remain in the address book.
Add a pause or wait
Use a wait or a pause to separate additional
numbers, for example a password or extension,
from the main phone number. When the main
phone number is dialed, your handheld either
pauses before dialing the additional numbers
(pause) or prompts you to type them (wait).
When creating or editing a contact, in a phone
number field, click the trackwheel. Click Add Wait
or Add Pause. Type the additional numbers.
About remote address book search
To find and add contacts from your company
address book, your handheld must be integrated
with an email account using the BlackBerry
Enterprise Server version 3.5 or later for
Microsoft® Exchange, or BlackBerry Enterprise
Server version 2.2 or later for IBM® Lotus®
Domino®. For more information, contact your
system administrator.
Add contacts from your company
address book
1. In the address book, click the trackwheel.
2. Click Lookup.
3. Type the name of the contact.
4. Click the trackwheel.
5. After the search is complete, click the
trackwheel.
6. Click View Lookup.
7. Click a contact.
8. Click Add.
Notes:
You can also type part of the contact name to
widen the search results.
To add all the contacts found during the search,
click Add All.
43
Related topics
•About remote address book search
•Manage remote address book search results
Manage remote address book search
results
To view information for a contact, in the search
results, click a contact. Click View.
To delete a contact from the search results, click
the trackwheel. Click Delete.
To delete the search results, click the trackwheel.
Click Delete Lookup.
45
Calendar
•About the calendar
•Change the calendar view
•Use the calendar
•Schedule an appointment
•Schedule an appointment quickly
•Schedule a meeting
•Manage appointments and meetings
•Respond to meeting invitations
•Change meeting participants
•Calendar — frequently asked questions
About the calendar
With the handheld calendar, you can view your
appointments and meetings in one of four views.
Day, Week, and Month views show all of your
appointments for the selected time period, while
Agenda view shows all of your scheduled
appointments in a list.
Change the calendar view
To change to another calendar view (Day, Week,
Month, or Agenda), click the trackwheel. Click a
view.
To change the default view when you open the
calendar, click Options. Set the Initial View field.
Use the calendar
To go to a specific date, click the trackwheel. Click
Go to Date.
To go to the current date, click the trackwheel.
Click Today.
To move forward or back by a time period, click
the trackwheel. Click Prev or Next.
Schedule an appointment
1. In the calendar, click the trackwheel.
2. Click New.
3. Type the appointment details.
4. Set whether the appointment should recur.
5. Click the trackwheel.
6. Click Save.
Notes:
If your appointment recurs:
Set the Every field to change the frequency or the
appointment. For example, to set an appointment
to recur every three days, set the Every field to 3.
Select the Relative Date check box for the
appointment to recur on a relative date. For
example, set an appointment to recur on the last
Friday of each month, or on the 28th of each
month.
In the Days field, set the days on which the weekly
appointment should recur. To select a day, press
the Enter key.
Related topics
•Change the default reminder time
•About power off and reminders
Schedule an appointment quickly
1. In the calendar options, verify that the
Enable Quick Entry field is set to Yes.
2. In Day view, beside the start time, type the
subject of the appointment.
46
3. Type a location in parentheses.
4. To change the start and end times, hold the
Right Shift key and roll the trackwheel.
5. Click the trackwheel.
Related topics
•Change the default reminder time
•About power off and reminders
Change the default reminder time
In the calendar options, set the Default Reminder
field to the amount of time before the
appointment that the handheld reminds you. The
default is 15 minutes.
Related topic
•About power off and reminders
Schedule a meeting
1. In the calendar, click the trackwheel.
2. Click New.
3. Type the meeting details.
4. Set whether the meeting should recur.
5. Click the trackwheel.
6. Click Invite Attendee.
7. Click a contact.
8. Click Invite.
9. Click the trackwheel.
10. Click Save.
Notes:
If your meeting recurs:
Set the Every field to change the frequency of the
appointment. For example, to set an appointment
to recur every three days, set the Every field to 3.
Select the Relative Date check box for the
appointment to recur on a relative date. For
example, set an appointment to recur on the last
Friday of each month, or on the 28th of each
month.
In the Days field, set the days on which the weekly
appointment should recur. To select a day, press
the Enter key.
Related topics
•Change the default reminder time
•About power off and reminders
Manage appointments and meetings
In Month view, to view your list of appointments,
click a day. Click View Appts.
To view or change the appointment or meeting
details, click the appointment or meeting. Click
Open. If you change a meeting, you are prompted
to notify the contacts invited to the meeting.
To delete an appointment or meeting, click the
appointment or meeting. Click Delete. If you
delete a meeting, you are prompted to notify the
contacts invited to the meeting.
Respond to meeting invitations
In an open meeting invitation, click the
trackwheel. Perform one of the following actions:
•Accept or Accept with comments
•Tentative or Tentative with comments
•Decline or Decline with comments
To check your calendar when replying to a
meeting invitation, click the trackwheel. Click
View Calendar.
47
Note:
If you delete a meeting invitation from the
messages list before you accept or decline it, the
appointment is deleted from your desktop
calendar.
Change meeting participants
Open the meeting. In an Accepted or Declined
field, click a contact. Perform one of the following
actions:
•Invite Attendee
•Change Attendee
•Remove Attendee
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6. Click the trackwheel.
Related topic
•About categories
Apply categories to tasks
When creating or editing a task, click the
trackwheel. Click Categories. To select the
categories that apply to the task, press the Space
key. Save your changes.
View tasks by category
To view all tasks within a category, in the task list,
click the trackwheel. Click Filter. Select a category.
Press the Space key.
To view all tasks again, click the trackwheel. Click
Filter. To clear the check boxes beside any selected
categories, press the Space key.
Delete categories
In the task list, click the trackwheel. Click Filter.
Click a category. Click Delete. The category is
deleted, but any tasks applied to the category
remain in the tasks list.
Tasks — frequently asked questions
•Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
•Can I change how my contacts, tasks, or
memos are displayed?
•Can I clear all the categories that apply to a
contact, task, or memo?
•How do I know how many contacts, calendar
entries, tasks, or memos I have saved?
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Memos
•Write a memo
•Use memos
•Create a category
•Apply categories to memos
•View memos by category
•Delete categories
•Memos — frequently asked questions
Write a memo
In the memos list, click the trackwheel. Click New.
Type a title. Type the body of the memo.
Use memos
Click a memo. Perform one of the following
actions:
•View
•Edit
•Delete
About categories
You create categories in which to group your
memos. You can also narrow the memos displayed
in the memos list based on categories.
Category names are not case sensitive. More than
one category can apply to a memo.
Categories are shared between the address book,
the task list, and the memos list. Therefore,
category changes made in the memos list are also
made in the address book and the task list.
Create a category
1. In the memos list, click the trackwheel.
2. Click Filter.
3. Click the trackwheel.
4. Click New.
5. Type a name for the category.
6. Click the trackwheel.
Related topic
•About categories
Apply categories to memos
When creating or editing a memo, click the
trackwheel. Click Categories. To select the
categories that apply to the memo, press the
Space key. Save your changes.
View memos by category
To view all memos within a category, in the
memos list, click the trackwheel. Click Filter. Select
a category. Press the Space key.
To view all memos again, click the trackwheel.
Click Filter. To clear the check boxes beside any
selected categories, press the Space key.
Delete categories
In the memos list, click the trackwheel. Click Filter.
Click a category. Click Delete. The category is
deleted, but any memos applied to the category
remain in the memos list.
Memos — frequently asked questions
•Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
•Can I change how my contacts, tasks, or
memos are displayed?
•Can I clear all the categories that apply to a
contact, task, or memo?
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Alarm
•Set the alarm
•Set the alarm volume
•Silence the alarm
•Turn off the alarm
•Alarm — frequently asked questions
Set the alarm
1. In the alarm, set the Daily Alarm field to On.
2. Set the time when the alarm should sound.
3. Set whether to snooze the alarm and the
length of the snooze.
4. Set the type of notification for the alarm.
5. Click the trackwheel.
6. Click Save.
When you set the alarm, a bell icon appears
beside the date in the handheld status section of
the screen.
Related topic
•About power off and reminders
Set the alarm volume
When you set the alarm, you can specify the type
of notification, including the tune, the volume
level, and the number of times that the tune plays.
Silence the alarm
Press any key. If snooze is enabled, in the Daily
Alarm dialog box, click Snooze.
Turn off the alarm
In the alarm, set the Daily Alarm field to Off.
Alarm — frequently asked questions
•Why didn’t my alarm notify me on a Saturday
or Sunday?
•What is the escalating volume level?
•Can I set a snooze feature for my alarm?
Why didn’t my alarm notify me on a
Saturday or Sunday?
In the alarm, verify that the Active on Weekends
field is set to Yes. If this field is set to No, your
alarm does not sound on Saturdays or Sundays.
Can I set a snooze feature for my
alarm?
Yes. In the alarm, change the Snooze field from
Off to a number. When the alarm sounds, press
any key to snooze it for the specified amount of
time.
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Calculator
•Use the calculator memory
•Convert measurements
Use the calculator memory
To store a number in the memory, type a number.
Click M+.
To recall the memory, click MR.
To delete the memory, click MC.
To replace the memory, type a number. Click MS.
Convert measurements
In the calculator, type a number. Click Menu. To
convert the number from imperial to metric, click
To Metric. To convert the number from metric to
imperial, click From Metric. Click a conversion
type.
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Bluetooth®
•About Bluetooth®
•Turn the Bluetooth® radio on and off
•Pair with another Bluetooth® device
•Manage paired devices
•Set handheld Bluetooth® identification
•Use Bluetooth® wireless technology during a
call
•Bluetooth® — frequently asked questions
About Bluetooth®
Bluetooth wireless technology enables your
handheld to establish wireless connections with
other devices in close proximity. Use your
handheld Bluetooth radio to connect your
handheld with other Bluetooth wireless
technology-enabled devices such as a handsfree
car kit or wireless headset.
Turn the Bluetooth® radio on and off
To turn on the Bluetooth radio, in the handheld
options, click Bluetooth. Select Enable Bluetooth
and click the trackwheel.
To turn off the Bluetooth radio, in the handheld
options, click Bluetooth. Select Disable Bluetooth
and click the trackwheel.
About Bluetooth® pairings
Pairing your handheld with another Bluetooth
wireless technology-enabled device establishes an
association that enables a wireless connection
when your handheld is within range of the other
device (a typical range is approximately 10
meters).
After you pair with a device, you can set your
handheld to connect with that device without
prompting you.
Pair with another Bluetooth® device
1. In the handheld options, click Bluetooth.
2. Click the trackwheel.
3. Click Add Device.
4. Click the name of the device with which you
want to pair.
5. Authenticate the device you want to pair
with by typing a passkey in the Enter passkey
for <device name> field.
6. Type the same passkey on the device to
which you are pairing.
Notes:
Verify that the device you want to pair with is in
the correct mode for pairing.
The names of devices with which you have already
paired appear in the list of paired devices;
however, they will not appear in the list of
available devices that appears when you click Add
Device.
Related topic
•About Bluetooth® pairings
Manage paired devices
In the list of paired devices, click a paired device.
Click Delete Device to remove the device from the
list of paired devices or click Device Properties to
perform one of the following actions:
•Edit the paired device name.
•Set whether the paired device can connect
with your handheld without prompting.
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•Set whether Bluetooth® connections with
your handheld are encrypted.
Set handheld Bluetooth®
identification
You can set how your handheld is represented on
devices with which it is paired.
In the Bluetooth options, perform one of the
following actions:
•In the Device Name field, type the name of
your handheld.
•In the Discoverable field, set whether your
handheld can be found by other Bluetooth
wireless technology-enabled devices.
Use Bluetooth® wireless technology
during a call
1. Verify that your handheld Bluetooth radio is
turned on and your handheld is paired with
the device you want to use.
2. During a call, click the trackwheel. Click
Activate <Bluetooth device>.
Note:
If your handheld can not connect with the paired
device, a dialog box notifies you that the
connection cannot be made and the call does not
use the paired device.
Related topic
•About Bluetooth® pairings
59
Date and time
•Set the date and time
•Copy the time from the wireless network
Set the date and time
In the handheld options, click Date/Time. Set the
date and time. Save your changes.
Note:
To set the date and time in the alarm, click the
trackwheel. Click Change Date/Time.
Copy the time from the wireless
network
In the handheld options, click Date/Time. Click
the trackwheel. Click Copy Network Time. Save
your changes. Your handheld time is set based on
the reference time provided by the wireless
network and the time zone specified by you.
Note:
You can only use this option if the network time is
available.
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Profiles
•Set profiles
•Create a notification profile
•Use notification profiles
•Manage downloaded ring tones
•Silence your handheld
•Set the alarm
•Set the alarm volume
•What is the escalating volume level?
Set profiles
Notification profiles alert you of appointment and
task reminders, incoming messages, calls, and
browser content. You can create a profile that
specifies which sounds to use, whether to notify
you when the handheld is in or out of the holster,
and what volume level to use. You can use
different sounds for each type of item.
The handheld has five preset notification profiles:
Quiet, Loud, Vibrate, Default, and Phone Only. You
can edit these default profiles, but you cannot
delete them.
In the profiles list, click a notification profile. Click
Enable.
Note:
To change the current notification profile quickly,
select a profile. Press the Space key.
Create a notification profile
1. In the profiles list, click the trackwheel.
2. Click New.
3. Type a name for the profile.
4. Click an item.
5. Click Edit.
6. Set how you want to be notified for that
item.
7. Click the trackwheel.
8. Click Save.
9. Click the trackwheel.
10. Click Save.
Use notification profiles
Click a profile. Perform one of the following
actions:
•Edit
•Delete
Manage downloaded ring tones
In the profiles list, click a profile. Click Show
Tunes. Click a ring tone.
Perform one of the following actions:
•Listen to the ring tone
•Delete the ring tone
Silence your handheld
To silence your handheld, in the profiles list,
enable the Quiet profile.
To receive only vibrate notification, in the profiles
list, enable the Vibrate profile.
To turn notification back on, in the profiles list,
select a different profile. Press the Space key.
Related topic
•Silence the alarm
62
What is the escalating volume level?
If you use the escalating volume level, the
notification volume level consistently increases
until the handheld reaches the loudest volume
level.
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Screen display
•Use the handheld in the dark
•Set the display language
•Use a screen saver
•Set the Home screen background image
•Set the font
•Apply a theme to your handheld
•Delete themes
Use the handheld in the dark
To turn on the backlighting, press the Power
button. If you do not use your handheld for a
period of time, the backlighting turns off
automatically. To turn off backlighting manually,
press the Power button.
To set how long the backlighting stays on if you
do not use your handheld, in the handheld
options, click Screen/Keyboard. Set the Backlight
Timeout field.
Adjust the brightness for the backlighting. In the
handheld options, click Screen/Keyboard. Set the
Backlight Brightness field.
If your handheld screen is always difficult to read,
adjust the contrast for the screen. In the handheld
options, click Screen/Keyboard. Set the Screen
Contrast field.
Note:
The Backlight Brightness field is only available on
some BlackBerry Wireless Handhelds with color
screens.
The Screen Contrast field is only available on
BlackBerry Wireless Handhelds with monochrome
screens.
Use a screen saver
1. In the handheld options, click Screen/
Keyboard.
2. Set the Standby Screen field to Enabled.
3. In the Standby Timeout field, set the amount
of time before the screen saver appears.
4. Click the trackwheel.
5. Click Save.
You can set an image that you saved from a web
page as your screen saver. In the pictures list, click
an image. Click Set As Standby Screen. Save your
changes.
Note:
The screen saver is only available for BlackBerry
Wireless Handhelds with color screens.
Related topic
•Save an image
Set the Home screen background
image
You can set an image that you saved from a web
page as your Home screen background. In the
pictures list, click an image. Click Set As Home
Screen Image.
To clear the Home screen background, in the
pictures list, click the trackwheel. Click Reset
Home Screen Image.
Note:
The Home screen background setting is only
available for BlackBerry Wireless Handhelds with
color screens.
Related topic
•Save an image
64
Set the font
1. In the handheld options, click Screen/
Keyboard.
2. Set the Font Family, Font Size, and Font Style
fields.
3. For large fonts, set the Antialias mode field.
4. Click the trackwheel.
5. Click Save.
Note:
Setting a specific font family is only available for
BlackBerry Wireless Handhelds with color screens.
Apply a theme to your handheld
On some BlackBerry Wireless Handhelds with
color screens, you set themes to control the
appearance of items such as applications,
indicators, words, and icons. Themes might be pre-
loaded on your handheld, or you can download
themes in .cod format.
In the handheld options click Theme. Click a
theme name. Click Activate.
Note:
To activate a theme quickly, select a theme name.
Press the Space key.
Delete themes
In the handheld options, click Theme. Click a
theme name. Click Delete.
Note:
You might not be able to delete themes that are
pre-loaded on your handheld.
65
Language
•Set the display language
•Set the input language
•Add or remove a display language
Set the display language
1. In the handheld options, click Language.
2. In the Language field, select a preferred
language.
3. Click the trackwheel.
4. Click Save.
Set the input language
You can set your handheld input method to the
language in which you prefer to type without
changing the display language. This will change
Auto-text and other typing settings to the selected
language.
1. In the handheld options, click Language.
2. In the Input method field, select a preferred
language.
3. Click the trackwheel.
4. Click Save.
Add or remove a display language
If your handheld software supports multiple
languages, you can add and remove languages
using the Application Loader tool in the
BlackBerry Desktop Software. For more
information on adding and removing handheld
software components, refer to the
BlackBerry
Desktop Software Online Help
.
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Power and battery
•Turn the handheld on and off automatically
•Keep the battery at a full charge
•Check the battery level
•Extend battery life
•Reset the handheld
About power off and reminders
If you turn off your handheld using the Power
button, or by clicking Turn Power Off on the Home
screen and selecting Turn Off, your handheld turns
itself on at the following times:
•when the alarm turns on
•when the handheld is set to turn on
automatically.
To turn on your handheld when calendar
reminders occur, set the handheld to turn on and
off automatically.
If you turn off your handheld by clicking Turn
Power Off on the Home screen and selecting Full
Power Off, your handheld does not turn on until
you press the Power button.
Note:
Depending on your theme, the location and name
for the Turn Power Off icon might change. For
more information on the differences for your
theme, refer to the printed documentation that
accompanied your handheld.
Turn the handheld on and off
automatically
1. In the handheld options, click Auto On/Off.
2. Set the Weekday field to Enabled.
3. Specify the times that the handheld should
turn on and off on weekdays.
4. Set the Weekend field to Enabled.
5. Specify the times that the handheld should
turn on and off on weekends.
6. Click the trackwheel.
7. Click Save.
Related topic
•About power off and reminders
Keep the battery at a full charge
Charge your handheld for 10 to 15 minutes each
day.
Check the battery level
In the handheld options, click Status.
Extend battery life
Use the Auto On/Off feature.
Turn off the radio when you are not in an area of
wireless coverage.
Delete the original message when you send a
reply.
Send a message to multiple contacts using Add
To, Add Cc, or Add Bcc.
Charge your handheld regularly.
Reset the handheld
Remove and reinsert the battery.
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Security
•Set a handheld password
•Lock the handheld
•Lock the keyboard
•Protect your handheld content
•Reduce handheld content size
•Regenerate encryption keys
•Store a password
•Create a random password
•Use the password keeper
•Copy a password
•Verify security software
•Prevent third-party applications from
transmitting data
•Clear the handheld
•Set owner information
•Security — frequently asked questions
About the handheld password
If you type your handheld password incorrectly
five times, you must type blackberry before you
can continue. The next time you enter your
password, and on subsequent attempts, the
characters that you type are displayed.
If you type your handheld password ten times
incorrectly, all information is erased from your
handheld for security reasons.
If your handheld is integrated with an email
account using a BlackBerry Enterprise Server™,
some security settings might differ. For more
information, contact your system administrator.
Set a handheld password
1. In the handheld options, click Security.
2. Set the Password field to Enabled.
3. Set the security options.
4. Click the trackwheel.
5. Click Save.
6. Type a handheld password.
7. Click the trackwheel.
8. Retype the handheld password.
9. Click the trackwheel.
Related topics
•About the handheld password
•Change the handheld password
•Disable the handheld password
Change the handheld password
1. In the handheld options, click Security.
2. Click the trackwheel.
3. Click Change Password.
4. Type your current handheld password.
5. Click the trackwheel.
6. Type a new handheld password.
7. Click the trackwheel.
8. Retype the new handheld password.
9. Click the trackwheel.
Related topics
•About the handheld password
•Disable the handheld password
72
Disable the handheld password
1. In the handheld options, click Security.
2. Set the Password field to Disabled.
3. Click the trackwheel.
4. Click Save.
5. Type the handheld password.
6. Click the trackwheel.
Related topic
•About the handheld password
Lock the handheld
With a handheld password set, on the Home
screen, click Lock.
To unlock your handheld, on the Lock screen, roll
the trackwheel. In the Enter password dialog box,
type your password.
Related topic
•About the handheld password
About keyboard lock
If you do not set a handheld password, you can
lock your keyboard to prevent accidentally placing
calls or typing characters.
Lock the keyboard
On the Home screen, click Keyboard Lock.
To unlock the keyboard, double-click the
trackwheel.
Related topic
•About keyboard lock
About content protection and
compression
Content protection encrypts your handheld data.
When your handheld is password locked, an open
lock in the handheld status section of the screen
indicates that encryption is in progress. A closed
lock indicates that encryption is complete. After
you type your handheld password, data on your
handheld is decrypted as you access it.
To use content protection, you must have a
handheld password enabled.
Content compression reduces the size of the data
stored on your handheld while allowing for
information integrity.
Protect your handheld content
1. In the handheld options, click Security.
2. Set the Content Protection field to Enabled.
3. Click the trackwheel.
4. Click Save.
5. Type your handheld password.
6. Click the trackwheel.
Note:
If you have not enabled your handheld password
before you enable content protection, you are
prompted to set a handheld password when you
save the security settings.
Related topic
•About content protection and compression
Reduce handheld content size
1. In the handheld options, click Security.
2. Set the Content Compression field to
Enabled.
3. Click the trackwheel.
4. Click Save.
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5. If you have enabled a handheld password,
type your password.
6. Click the trackwheel.
Related topic
•About content protection and compression
About encryption keys
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server™
or BlackBerry Desktop Redirector, encryption keys
protect data as it travels between your BlackBerry
Enterprise Server or BlackBerry Desktop Redirector
and the handheld. Encryption keys are generated
automatically, but you can manually regenerate
keys at any time.
Regenerate encryption keys
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0, you can regenerate encryption keys
from the handheld. In the security options, select
a current service. Click the trackwheel. Click
Regenerate Encryption Key.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 3.6 or earlier, or if you use the BlackBerry
Desktop Redirector to forward email to your
handheld, update the encryption keys using the
BlackBerry Desktop Software. For more
information, refer to the
BlackBerry Desktop
Software Online Help
.
Related topic
•About encryption keys
About the password keeper
Use the password keeper to create and store all of
your passwords. The password keeper is locked
with a single password, so you can maintain all
your passwords in one place.
You can use the password keeper to generate
random passwords containing letters, numbers,
and symbols.
The first time that you open the password keeper,
you must create a password keeper password.
Information in the password keeper is encrypted
and is only decrypted when you type this
password.
Note:
Passwords stored in the password keeper are
encrypted; however, if you copy a password, you
can paste it into other applications on the
handheld. While the password is copied on the
clipboard, it is not encrypted.
Store a password
1. In the password keeper, click the trackwheel.
2. Click New.
3. Type the information for the password.
4. Click the trackwheel.
5. Click Save.
Related topic
•About the password keeper
Create a random password
1. In the password keeper, click the trackwheel.
2. Click New.
3. Type a title for the password.
4. Click the trackwheel.
5. Click Random Password.
6. Type any additional password information.
7. Click the trackwheel.
8. Click Save.
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Use the password keeper
Click a password entry. Perform one of the
following actions:
•View
•Edit
•Delete
To change your password keeper password, click
the trackwheel. Click Change password. Click Yes.
In the dialog box, type your new password.
Confirm your new password. Click Ok.
Copy a password
In the password keeper, select a password entry.
Click the trackwheel. Click Copy to Clipboard.
To clear the password from the clipboard, in the
password keeper, click the trackwheel. Click Clear
Clipboard.
To paste the password, place the cursor where you
want to insert it. Click the trackwheel. Click Paste.
Warning:
Passwords copied to the clipboard are not
encrypted.
About security self tests
The security self tests program verifies that
security software is implemented properly on your
handheld. The tests run automatically when your
handheld restarts.
Verify security software
In the handheld options, click Security. Click the
trackwheel. Click Verify Security Software.
Related topic
•About security self tests
About firewall settings
If you have third-party applications on your
handheld, the firewall option prevents these
applications from transmitting data without your
knowledge.
Related topic
•Legal notice
Prevent third-party applications
from transmitting data
When a third-party application on your handheld
attempts to transmit data, a dialog box appears
on your screen. Accept or deny the connection
request.
To reset the firewall settings at any time, in the
handheld options, click Firewall. Click the
trackwheel. Click Reset Settings.
Related topics
•About firewall settings
•Legal notice
Clear the handheld
Warning:
Performing this procedure disables all services and
removes all data, including passwords and
encryption keys, from the handheld. Before
clearing your handheld, verify that a backup copy
of your data is available.
1. In the handheld options, click Security.
2. Click the trackwheel.
3. Click Wipe Handheld.
4. Click Continue.
5. Type blackberry.
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79
Service books
•About service books
•Receive new service books
•Accept a new service book
•Manage service books
•Restore a deleted service book
About service books
Service books determine which services are
available on your handheld. If your handheld is
integrated with an email account using a
BlackBerry Enterprise Server™, your system
administrator can send service books that
determine whether features such as remote
address lookup and wireless calendar
synchronization are available.
Receive new service books
Service books arrive on your handheld in one of
the following ways:
•over the wireless network from your service
provider
•over the wireless network when your system
administrator makes a change on the
BlackBerry Enterprise Server™
•through the BlackBerry Desktop Software
when you connect your handheld to your
computer
Accept a new service book
Service books should be automatically accepted
by your handheld. If a new service book is
available and it is not automatically accepted, a
book icon appears in the handheld status section
of the screen.
To accept the service book manually, in the
handheld options, click Service Book. Click the
new service book. Click Accept.
Manage service books
In the handheld options, click Service Book. Click a
service book. Perform one of the following actions:
•View
•Delete
Restore a deleted service book
In the handheld options, click Service Book. Click
the trackwheel. Click Undelete.
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Frequently asked questions
•Why are some of the features described not
available on my handheld?
•What software version do I have on my
handheld?
•Email and PIN messages — frequently asked
questions
•SMS messages — frequently asked questions
•Attachments — frequently asked questions
•Phone — frequently asked questions
•Browser — frequently asked questions
•Downloading — frequently asked questions
•Contacts — frequently asked questions
•Calendar — frequently asked questions
•Tasks — frequently asked questions
•Memos — frequently asked questions
•Synchronization — frequently asked
questions
•Typing — frequently asked questions
•Alarm — frequently asked questions
•Bluetooth® — frequently asked questions
•Network coverage — frequently asked
questions
•Security — frequently asked questions
Why are some of the features
described not available on my
handheld?
Depending on your service provider plan or the
type of email account that you are using, some
features might not be available on your handheld.
In addition, your handheld might not have been
provisioned for certain features by your system
administrator. For more information, contact your
service provider or system administrator.
What software version do I have on
my handheld?
To view handheld information such as your
handheld type, software version, and copyright
information, in the handheld options, click About.
To return to the handheld options, press the
Escape button twice.
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Email and PIN messages — frequently asked questions
•Why can’t I send email or PIN messages?
•Why can’t I receive email or PIN messages?
•Why is the menu option to send an email or
PIN message not available?
•Can I verify that an email or PIN message has
reached its recipient?
•Can I stop an email message from being
sent?
•Why are some messages already on my
handheld?
•How do I create and use links in messages?
•Why is “More available” appearing at the end
of my message?
•Can I file messages?
•Why can’t I see a new message in the
messages list even though I received
notification?
•Why is there a different icon beside some
items in the messages list?
•How do I show more of a subject line for my
email and PIN messages?
•How do I identify received PIN messages as
high priority?
•Can I remove the prompt that appears before
I delete messages?
•Why were some of my messages deleted from
the handheld?
•How do I change how long messages remain
in the messages list?
•How do I restrict the types of email messages
that are sent to my handheld?
•How do I create a generic filter?
•Why are some messages sent to my handheld
even though I have created a filter?
•Why can’t I specify some folders from which
email messages are redirected?
•How do I make changes to the folders on my
handheld?
•How do I stop email messages from being
sent to my handheld?
Why can’t I send email or PIN
messages?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
If you send a message and you are not in an area
of sufficient wireless coverage, the handheld
sends the message when you return to an area of
sufficient wireless coverage.
Why can’t I receive email or PIN
messages?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
If you are not receiving email messages, verify that
filters, which restrict the messages that are sent to
your handheld, are not enabled. For more
information, see:
“Use email filters”
84
Verify that email redirection to your handheld is
enabled. If you are using the BlackBerry Desktop
Software, in the Redirector Settings tool, verify
that the Redirect incoming messages to your
handheld check box is selected.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0, in the messages options, click Email
Settings. Verify that the Redirect to handheld field
is set to Yes. If you have configured specific
folders to redirect email messages to your
handheld, on the Folder Redirection screen, verify
that the correct folders from which email is
redirected are selected.
Why is the menu option to send an
email or PIN message not available?
If you do not have an email address or PIN saved
for your contact, the option to send an email or
PIN message to that contact does not appear. In
the address book, add an email address or a PIN
number for your contact.
Can I verify that an email or PIN
message has reached its recipient?
Yes. To receive email message confirmation, if your
handheld is integrated with an email account
using a BlackBerry Enterprise Server™, type
<confirm> before the subject of your message.
For PIN messages, when the message has been
delivered to a handheld, a D appears beside the
check mark in the messages list.
Can I stop an email message from
being sent?
Yes, if the handheld radio is turned off or you are
in an area of insufficient wireless coverage. If a
clock icon appears beside the message, delete the
message to stop it from being sent.
If the radio is turned on and you are in an area of
sufficient wireless coverage, any pending
messages are sent immediately, so you cannot
stop the message from being sent.
Why are some messages already on
my handheld?
When you first receive your handheld and every
time that you update the software, several
welcome messages appear. These messages
provide information and tips for using the
handheld.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0, a number of your recent email
messages might also appear on your handheld
when you turn on your handheld radio for the first
time. For more information, contact your system
administrator.
How do I create and use links in
messages?
Links appear in your messages as underlined text.
Messages can contain links to various items such
as phone numbers, web sites, and email addresses.
When you receive a message containing a link,
click the link. In the menu, click the actions that
apply to the type of link selected.
The handheld automatically recognizes most
items as links. To create a link for a PIN, type pin:
before typing the PIN number.
Why is “More available” appearing
at the end of my message?
Long messages are sent to your handheld in
sections. As you read the first section, the next
section is sent to your handheld automatically, if
you are in an area of sufficient wireless coverage.
However, it might take several seconds before your
handheld receives the next section.
86
If you have enabled wireless email reconciliation,
messages that you delete in your mailbox are also
deleted on your handheld. Messages that you
delete on your handheld are also deleted in your
mailbox.
If you deleted multiple messages using Delete
Prior, the messages are only deleted from your
handheld.
How do I change how long messages
remain in the messages list?
To change the number of days your handheld will
keep messages on the messages list, in the
message options, click General Options. Set the
Keep Messages field.
Messages sent to your handheld that are older
than the number of days that you specify in the
Keep Messages field are removed from your
handheld. The messages can be restored, however,
if you set the Keep Messages field to a longer
period of time. When you increase the amount of
time in this field, any messages sent to your
handheld during that period of time appear in the
messages list.
How do I restrict the types of email
messages that are sent to my
handheld?
You can create email filters to send only specific
email messages to your handheld. For more
information, see:
“Create an email filter”.
To stop messages that do not meet any filter
criteria from being sent to your handheld, in the
message options, click Email Filters. Set the If no
filters apply, send email to handheld field to No.
How do I create a generic filter?
To create a generic filter, use wildcards when
specifying the contacts to which the filter applies.
In the From field, specify part of the sender's
address and use an asterisk (*) in place of the
remaining part.
Why are some messages sent to my
handheld even though I have
created a filter?
A filter must be enabled before it applies to your
messages. In the email filters messages options,
verify that the check boxes beside all of the filters
that you want to apply to your messages are
enabled. Verify that the filters are in the correct
order so they can be applied to your messages
properly.
Why can’t I specify some folders
from which email messages are
redirected?
On the Folder Redirection screen, if the check
boxes beside the folder names appear with broken
borders, those folders are not enabled for
redirection. If your handheld is integrated with an
email account using the BlackBerry Enterprise
Server™ version 4.0, the folders are enabled
automatically after a short period of time. To
manually enable all folders for redirection, on the
Email Reconciliation screen, set the Wireless
Reconcile field to Off. Save your changes. Open
the Email Reconciliation screen again and set the
Wireless Reconcile field to On. Save your changes.
How do I make changes to the
folders on my handheld?
You cannot add, edit, or delete folders from your
handheld. To add, edit, or delete the folder,
change it in your mailbox and reconcile your email
with your handheld.
87
If your handheld is enabled for wireless email
reconciliation, changes that you make to the
folders in your mailbox are synchronized with your
handheld over the wireless network.
If your handheld is not enabled for wireless email
reconciliation, reconcile your email manually
using the BlackBerry Desktop Software. For more
information, refer to the
BlackBerry Desktop
Software Intellisync Online Help
.
How do I stop email messages from
being sent to my handheld?
If you are using the BlackBerry Desktop Software,
in the Redirector Settings tool, clear the Redirect
incoming messages to your handheld check box.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0, in the messages options, click Email
Settings. Set the Send Email To Handheld field to
No.
94
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| Marke: | Black-Berry |
| Kategorie: | Mobile |
| Modell: | 7250 |
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