Avaya 2402 Bürotelefon Bedienungsanleitung

Avaya Bürotelefon 2402 Bürotelefon

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2402 Digital Telephone Quick Reference 555-233-790, Issue 1, October 2003

Redial

Call-Handling Features Hold

The Redial (or Last Number Dialed) feature automatically

redials the last number you dialed (up to 24 digits).

The Hold feature puts a call on hold until you

can return to it.

Answer a call

To redial the last number that you dialed

To put a call on hold

The 2402 Digital Telephone has two call appearances,

which are accessed by pressing the a and b buttons located

to the left of the display. When a call arrives at your 2402

telephone, you hear a ringing tone and a blinking bell icon

appears on the associated call appearance. In addition, call

identification information is displayed.

Press .

To return to the held call Transfer

Press the call appearance button of the held

call. The Transfer feature allows you to transfer a call from your

telephone to another extension or outside number.

To answer an incoming call Note: Your system manager may have

administered the Unhold feature. In this

case, you can return to the held call by

pressing .

Do one of the following: To transfer the current call to another extension

• If you are not active on another call, answer the call

using your handset. 1. While on a call, press .

• If you are active on a call already, place the active call

on hold (see “Hold”), and then answer the incoming

call by pressing the ringing call appearance button.

2. When you hear dial tone, dial the number to which the

call is to be transferred.

Speaker (Listen-Only)

3. Do one of the following:

The Speaker feature allows you to place calls

or access other features without lifting the

handset. However, in order to speak to the

other party, you must use the handset.

• To transfer the call without announcing it, press

again, and hang up.

The transfer is complete.

Make a call

You can make calls from the 2402 telephone using a variety

of methods. To place a call without lifting the handset,

or to use the speaker with any feature

• To announce the call before transferring it, wait for

the called party to answer. Go to Step 4.

To make a call manually

1. Press .4. When the called party answers, announce the call.

(If the line is busy or if there is no answer, press

. Then, you can return to the held call by

pressing its call appearance button.)

1. Go off hook using the handset.

2. Place a call, or access the selected

feature.

2. When you hear dial tone, enter the extension or

telephone number using the dialpad.

3. Adjust speaker volume if necessary.

If you are calling an external number, be sure to

include the required code (for example, “9”) to access

an outside line. 5. Press again and hang up to complete the

transfer.

To change from the speaker to the handset

Pick up the handset and talk.

To have the 2402 telephone make a call automatically Note: Your system manager may have administered the

Transfer-on-Hang-up feature. In this case, you can

transfer a call by pressing , dialing the number

to which the call is to be transferred, and then hanging

up. To cancel an attempted transfer, press the original

call appearance. If your system has auto-hold

activated, use to cancel a transfer so that the

potential transfer recipient is not left on hold.

To change from the handset to the speaker

Press to have the 2402 telephone dial the last

number that you dialed. Press . You can now hang up the

handset (within 10 seconds), and the call will

remain active on the speaker. However, in

order to talk to the other party, you must use

the handset.

To end a call (while the handset is on-hook

and only the speaker is active)

Press .

Features Administered on 2402 Dial Pad

Dial Pad

Key

Feature Administered on Dial Pad Key

Conference

The Conference feature allows you to conference up to six

parties (including yourself) on a call.

To add another party to a call

1. Press .

2. When you hear dial tone, dial the number of the

person you want to add to the call.

3. Wait for an answer.

4. To add the person to the call, press again.

(If the called party does not answer or does not want

to join the conference, press . Then, you can

return to the held call by pressing its call appearance

button.

5. Repeat Steps 1 through 4 for additional conference

connections.

To add a held call to an active call

1. Press .

2. Press the call appearance button (a or b)

corresponding to the held call.

3. Press again.

To remove the last person added to the conference call

When active on the conference call, press .

Getting Messages

Message

Your Message lamp turns on when a caller has left a

message for you. Press

to retrieve your messages,

and follow the prompts.

Note: Certain features must be programmed by your

system manager to activate the button. Please

see your system manager if the message button is

not working properly.

Personalized Settings

Visual Ring

The Visual Ring option allows you to choose a

visual alert for incoming calls. When you

enable this option, the telephone rings and the

lamp above the 2402 display area flashes

when an incoming call arrives. By default, the

Visual Ring option is enabled.

To set the Visual Ring option

1. Press .

The Feature LED turns on.

2. Press .

The Feature LED turns off.

3. Do one of the following:

• If you want to enable the Visual Ring

option, press *.

• If you want to disable the Visual Ring

option, press #.

You will hear a confirmation tone.

Ring Pattern

The Ring Pattern option allows you to choose

a personalized ringing pattern for your

telephone. You can choose from among eight

different patterns.

To select a personalized ringing pattern

1. While you are on-hook, press .

You will hear the current ring pattern.

2. Press again to listen to the next

ring pattern. Use to cycle

through all eight ringing patterns. If you

want to save the ringing pattern

currently being played, do not press

anymore. The selected ringing

pattern will be saved automatically.

Note: If you go off-hook or receive a call

during selection, the process is

canceled and you must start again.

Accessing Voice Features

When you want to use one of the voice features on the

2402 telephone, you can access the feature in one of two

ways:

• You can access up to 12 features by pressing

and then the dial pad key (1 through 9,0,*, or #) that

corresponds to that feature. These features are

administered on your telephone by your system

manager. (The red LED next to goes on

steadily when the button is pressed to let you know

that your dial pad is now in the Feature selection

mode.) For example, if the Send All Calls feature is

assigned to dial pad key 1, you can press ,

and then dial 1 to use this feature. Use the table

below to record the features that have been assigned

to your telephone by your system manager.

• Features other than those assigned to your dial pad

keys can be accessed by dialing a 1-, 2-, or 3-digit

feature access code, without using . Your

system manager can supply those access codes for

you.

2402 Digital Telephone Quick Reference 555-233-790, Issue 1, October 2003

CONFERENCE

1 – Call appearance buttons: For accessing

incoming/outgoing lines.

6 – Transfer button: For transferring calls. 11 – Volume control buttons: For adjusting speaker,

handset, or ringer/button click volume depending

on which component is in use.

2 – Display: This area shows status for the call

appearances, the caller ID information for a call, the

current date and time, and information provided by the

Avaya call processing system.

7 – Conference button: For conferencing calls. 12 – Mute button: For turning off the handset

microphone. When the Mute feature is active, the

associated lamp turns on and the person at the

other end of the call cannot hear you.

3 – Message lamp: This lamp is lit when a message has

arrived in your voice mailbox. By default, this lamp

flashes to alert you to incoming calls. You can retrieve

messages using the button.

8 – Drop button: Disconnects the current call. If you

are on a conference call, press this button to drop

the last person you added to the conference.

13 – Feature button: For using features that your

system manager has administered on your 2402

telephone.

4 – Messages button: For retrieving messages. 9 – Redial button: Dials the last number you dialed. 14 – Speaker button: For accessing the built-in one-

way speaker. The lamp associated with this

button turns on when the speaker is active.

5 – Hold button: For placing calls on hold. 10 – Dialpad: Standard 12-button pad for dialing

telephone numbers.