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Touchstone TG2492 Telephony
Gateway
User Guide
Release 24 STANDARD 1.1 March 2015
Touchstone TG2492 Telephony Gateway User Guide
Release 24 STANDARD 1.1
ARRIS Copyrights and Trademarks
©ARRIS Enterprises, Inc. 2015 All rights reserved. No part of this publication may be
reproduced in any form or by any means or used to make any derivative work (such as
translation, transformation, or adaptation) without written permission from ARRIS
Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to
make changes in content from time to time without obligation on the part of ARRIS to
provide notification of such revision or change.
ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other
trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and the names of their products. ARRIS disclaims proprietary
interest in the marks and names of others.
ARRIS provides this guide without warranty of any kind, implied or expressed, including,
but not limited to, the implied warranties of merchantability and fitness for a particular
purpose. ARRIS may make improvements or changes in the product(s) described in this
manual at any time.
The capabilities, system requirements and/or compatibility with third party products -
described herein are subject to change without notice.
Patent Notice
Protected under one or more of the following U.S. patents: http://www.arris.com/legal
Other patents pending.
Table of Contents
Chapter 1. Overview .............................................................................. 5
Introduction ................................................................................................. 5
Getting Support ............................................................................................ 6
Chapter 2. Safety Requirements ............................................................... 7
European Compliance ..................................................................................... 8
Energy Consumption ................................................................................. 9
Chapter 3. Getting Started ..................................................................... 10
About Your New Telephony Gateway ................................................................. 10
What's in the Box ......................................................................................... 10
Items You Need ........................................................................................... 11
Getting Service ........................................................................................... 12
System Requirements ................................................................................... 12
Recommended Hardware ......................................................................... 13
Windows ............................................................................................. 13
MacOS ................................................................................................ 13
Linux/other Unix ................................................................................... 13
About this Manual ........................................................................................ 14
What about Security ..................................................................................... 14
Ethernet or Wireless? .................................................................................... 15
Chapter 4. Installing and Connecting your Telephony Gateway ........................17
Front Panel ................................................................................................ 18
Rear Panel ................................................................................................. 19
Selecting an Installation Location ..................................................................... 20
Desktop Mounting Instructions ................................................................... 20
Factors Affecting Wireless Range ............................................................... 20
Connecting the Telephony Gateway .................................................................. 22
Configuring Your Wireless Connection ............................................................... 23
Accessing the Configuration Interface ......................................................... 24
Setting Parental Controls ............................................................................... 25
Finding the MAC Address of a Computer ....................................................... 25
Making Your Parental Control Settings ......................................................... 25
Chapter 5. Configuring Your Ethernet Connection ........................................ 28
Requirements ............................................................................................. 28
How to use this Chapter ................................................................................ 28
TCP/IP Configuration for Windows XP ................................................................ 28
TCP/IP Configuration for Windows Vista ............................................................. 29
Release 24 STANDARD 1.1 M Touchstone TG2492 Telephony Gateway User Guidearch 2015 3
Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.


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