Arlo Pro Bedienungsanleitung

Arlo Kamera Pro

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July 2017

NETGEAR, Inc.

350 East Plumeria Drive

San Jose, CA 95134, USA 202-11683-04

Arlo Pro Wire-Free

HD Security Camera System

User Manual

Support

For product updates and web support, visit http://www.arlo.com/en-us/support/.

Trademarks

reference purposes only.

Compliance

For the current EU Declaration of Conformity, visit

http://support.netgear.com/app/answers/detail/a_id/11621/ .

For regulatory compliance information, visit

http://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

Contents

1. Set Up Your System 7

Insert the Battery Into Your Camera 7

..............................................................................................................

Get the Arlo App .................................................................................................................................................................................... 8

Connect Your Base Station to the Internet ....................................................................................... 8

Arlo Base Station LEDs ..............................................................................................................................................................9

Arlo Pro Camera LED .................................................................................................................................................................. 10

Add an Arlo Pro Camera to an Existing Arlo Account ..................................................... 12

Sync Your Cameras With the Base Station ....................................................................................... 12

Arlo Pro Firmware Updates ...........................................................................................................................................13

Place or Mount Your Cameras .................................................................................................................................. 13

Position Your Cameras ............................................................................................................................................................14

Position Mode .........................................................................................................................................................................................16

Recharge Your Arlo Pro Battery ........................................................................................................................... 16

Add a Camera From Another Arlo Account .......................................................................................17

2. View Your Content 19

View the Devices Page 19 ...........................................................................................................................................................

View Camera Feeds ...................................................................................................................................................................... 20

Pan and Zoom Video ....................................................................................................................................................................20

Record Clips From Live Video .....................................................................................................................................21

Take a Snapshot From Live Video .......................................................................................................................21

Talk and Listen ...................................................................................................................................................................................... 22

Control the Camera Feed Image ..........................................................................................................................22

Cloud Recording ................................................................................................................................................................................. 24

View Recordings and Snapshots .......................................................................................................................... 25

Share and Manage Library Recordings ....................................................................................................27

3. USB Device Storage With Arlo Pro 30

Connect a USB Storage Device 30 ..............................................................................................................................

View the USB Storage Device Status ..........................................................................................................31

Safely Eject and Remove a USB Storage Device ....................................................................31

View Video Clips on a USB Storage Device ........................................................................................33

Change the USB Storage Device Overwrite Setting .......................................................33

Format a USB Storage Device ..................................................................................................................................34

Turn on Recording for a USB Storage Device ..............................................................................35

Stop Recording Onto a USB Storage Device ..................................................................................36

4. Personalize Your System 37

Name Your Camera 37

.......................................................................................................................................................................

Proﬁle Settings .....................................................................................................................................................................................37

Grant Access to Friends ...................................................................................................................................................... 39

5. Modes, Rules, and Smart Alerts 42

Modes 42

....................................................................................................................................................................................................................

Rules ........................................................................................................................................................................................................................ 43

Select a Mode ......................................................................................................................................................................................... 43

Change Motion Sensitivity ...............................................................................................................................................45

Automatically Stop Recording When Motion Stops ........................................................... 46

Change Audio Sensitivity .................................................................................................................................................... 46

Add a Rule That Includes a Siren Trigger ..............................................................................................47

Manage Alerts ........................................................................................................................................................................................ 48

Set Up Geofencing .........................................................................................................................................................................49

Geofencing With Multipe Mobile Devices ............................................................................................. 50

Geofencing Accuracy ...............................................................................................................................................................51

Geofencing First In, Last Out ......................................................................................................................................52

Schedule Your Camera Rules ......................................................................................................................................52

Add a Mode ..................................................................................................................................................................................................55

Add a Mode With Dierent Rules for Each Camera ..........................................................56

6. Settings 59

Turn the Arlo App Fingerprint ID Login On and O 59

.............................................................

Change the Time Zone ............................................................................................................................................................ 59

Camera Settings ................................................................................................................................................................................60

Audio Settings ........................................................................................................................................................................................62

Base Station Settings .............................................................................................................................................................. 64

View Device Information ..................................................................................................................................................... 68

Restart the Camera.....................................................................................................................................................................68

Remove a Camera From Your Account ...................................................................................................... 69

7. Manage Your Subscription Plan 70

Subscription Plans 70

.........................................................................................................................................................................

Renew Your Service Plan ................................................................................................................................................... 70

Upgrade Your Subscription to a Retail or Business Plan ......................................... 70

8. Arlo Connect 72

Use Arlo With IFTTT 72

......................................................................................................................................................................

Use Arlo Cameras With SmartThings ............................................................................................................72

Use Arlo With Stringify ...........................................................................................................................................................72

9. Use SmartThings With Arlo Cameras 74

Prepare Arlo to Work With SmartThings 74 ................................................................................................

Integrate Your Arlo Cameras With the SmartThings App .......................................75

Adjust the Motion Sensitivity Level ................................................................................................................77

Adjust Push Notiﬁcations .................................................................................................................................................. 78

10. FAQs and Troubleshooting 79

Battery FAQs 79

............................................................................................................................................................................................

Manage Bandwidth for Streaming ................................................................................................................... 80

Can’t See Video Streams in a Browser ......................................................................................................81

Not Receiving Push Notiﬁcations .......................................................................................................................82

Verify That the Arlo Base Station Is Online ......................................................................................84

1. Set Up Your System

Setting up your Arlo Pro system involves these steps:

• Insert the battery into your camera.

• Get the Arlo app.

• Connect your base station.

• Get an account.

• Sync your cameras to the base station.

• Place your cameras.

Insert the Battery Into Your Camera

To insert the battery into your camera:

1. Unlock the battery compartment by pressing and holding the latch.

2. Gently pull the battery door back to open the compartment.

3. Align the battery contacts.

4. Insert the battery.

5. Close the battery door.

Note: The Arlo Pro battery is fully charged when it leaves the factory.

For more information, see Safety Rules for Arlo Pro Rechargeable Batteries on

page 83.

Set Up Your System

Get the Arlo App

For the best experience, download the Arlo app for your smartphone by scanning

this QR code or searching for Arlo in the app store.

Note: If you already use the Arlo app, make sure that you are using the latest version. To

ﬁnd out if an update is available, go to the app store and search for Arlo.

Connect Your Base Station to the Internet

The base station connects to your home network and allows you to view your

camera streams from anywhere.

To connect your base station to the Internet:

1. Connect the base station to your

router using an Ethernet cable.

2. Connect the AC adapter to the base

station and plug it in.

https://arlo.netgear.com

Set Up Your System

Arlo Pro Camera LED

The LED on the camera lights when the camera is powered on. The LED changes

color and blinks depending on the battery charge and to indicate the status of

activities such as syncing the camera and updating the camera ﬁrmware.

See the following table for explanations for the Camera LED.

Camera

LED

Color and Action Meaning

Solid blue The camera is connected to the Quick Charge 9v power

adapter and is fully charged.

Fast blinking blue for 3

seconds

The camera is connected to the Quick Charge 9v power

adapter and is charging.

Fast blinking blue for 10

seconds

The camera synced to the base station.

Solid amber The camera is booting.

Blinking amber once per

minute

Low battery (15% or less)

Fast blinking amber for 3

seconds

The camera is not charging. It is connected to a 5v charger

instead of the Quick Charge 9v power adapter that came in

the package with the camera.

Fast blinking amber for 10

seconds

The camera failed to sync to the base station.

Blinking blue and amber A ﬁrmware update is in progress. DO NOT TURN OFF THE

CAMERA.

Set Up Your System

Get an Account

To set up an Arlo account:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

If you are using a mobile device that supports Touch ID®, you are prompted to

enable Touch ID or skip.

2. To use Touch ID, tap Enable Touch ID.

If you tap , you can turn on the Arlo app ﬁngerprint ID login later. See Skip Turn

the Arlo App Fingerprint ID Login On and O on page 55.

3. Tap or click .New to Arlo?

4. Select Arlo (Wire-Free).

5. After the app discovers your device, select your base station’s serial number

from the menu.

6. Select your time zone from the menu.

7. Tap or click .Continue

8. Complete the required ﬁelds for account setup.

9. Tap or click .Continue

10. Select a subscription plan.

Note: For more information, see on page 66.Subscription Plans

Your Arlo account is set up. The Basic subscription plan supports up to ﬁve synced

cameras. You can upgrade to a paid subscription plan to support more cameras.

Set Up Your System

Add an Arlo Pro Camera to an Existing Arlo Account

To add an Arlo Pro camera to an existing Arlo account:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

2. Tap or click .Add Device

3. Follow the onscreen instructions.

Sync Your Cameras With the Base Station

To sync your cameras:

1. Place the camera one to three feet (30 –100 centimeters) of the base station.

Note: Cameras must be synced one at a time.

2. Press the button on the top of the Sync

base station for about two seconds and

then release the button.

3. Wait for the Sync status LED to blink green.

4. Press the button on top of the Sync

camera for about two seconds and then

release the button.

Set Up Your System

The LED on the camera LED lights blue and blinks rapidly to conﬁrm syncing.

The camera is ready for viewing.

The LED lights amber and blinks rapidly for 10 seconds if the sync is not

successful. You must repeat the sync process.

5. Repeat for each camera.

Arlo Pro Firmware Updates

During initial setup, when you add the base station to your Arlo account, the Arlo

Pro system checks for ﬁrmware updates. After you sync the ﬁrst Arlo Pro Camera, if

ﬁrmware updates are available, your devices automatically update.

After a base station ﬁrmware update, the base station reboots and connects to

the Internet.

When a camera ﬁrmware update is in progress, the LED on the camera blinks

alternating blue and amber. After this, the LED is o for one to two minutes while

the camera installs the ﬁrmware.

Important: Do not open the battery door while the camera is updating and

installing ﬁrmware. After the camera ﬁrmware update completes, the camera syncs

to the base station again and the camera LED blinks blue rapidly for 10 seconds.

Place or Mount Your Cameras

You can place your camera on a shelf or

other ﬂat surface, or you can mount it to

the wall.

Note: Use the Arlo app in Position mode to

help aim the camera. See Position Mode on

page 16.

Set Up Your System

To mount your camera to the wall:

1. Fasten the mounting screw into the

wall, and hang the magnetic mount

from the screw.

2. If you’re mounting the camera to

drywall, be sure to use the plastic

drywall anchors that are provided.

Note: You can also use double-sided tape

instead of screws.

Position Your Cameras

Arlo’s Position mode allows you to see what your camera sees. Using Position mode,

you can make sure that your Arlo camera is positioned to monitor the precise area

that you want. For more information, see Position Mode on page 16.

It’s important to keep distance in mind when placing your Arlo cameras:

• Maximum. You can place your Arlo camera a maximum of 300 feet (90 meters)

from the base station. In indoor installations, the range might be less if metal

objects or thick walls and ceilings are between a camera and the base station.

Note: Check the Camera LED on the base station. If it’s blinking amber, the base

station detects a low data rate, a sign that a camera is too far from the base station.

• Minimum. Place your Arlo cameras at one to three feet (30 –100 centimeters)

away from the base station, and allow at least 6½ feet (2 meters) between

cameras. Follow these guidelines to prevent WiFi signals between the devices

from interfering with each other.

Set Up Your System

When positioning your Arlo camera, keep these tips in mind:

• Keep active locations in the camera’s ﬁeld of view. Your Arlo camera

provides a 130-degree viewing angle. Position your camera so that the space

that you want to monitor is within the camera’s ﬁeld of view.

• Aim with the cloud. Use Arlo’s Position mode to send video to the cloud as

quickly as possible. This allows you to aim the camera while watching the video

feed on your Arlo smartphone app to make near real-time adjustments to the

camera’s position. Go to your camera’s Settings to turn on Position mode. After

the camera is in place, you can turn o Position mode, or it automatically turns

o after ﬁve minutes. For more information, see Position Mode on page 16.

• Elevate your camera. Mount your Arlo motion-detection camera at least 7

feet (2 meters) above the ﬂoor and aim it slightly downward for the best sensor

performance.

• Ensure that side-to-side trac crosses Arlo’s ﬁeld of view. Arlo’s motion

sensor is much more sensitive to side-to-side movement across its ﬁeld of view

than to movement directly toward or away from the camera. The best area for

motion detection is 5 feet to 20 feet (1.5 to 6 meters) from the camera position.

For best results, position the camera so that the path of expected motion crosses

Arlo’s ﬁeld of view and does not head directly into or away from the camera. For

example, if you want to detect motion near a couch, place the camera to the side

of the couch, rather than above it or opposite it.

You can use the Motion Detection Test to verify if motion can be detected in a

camera’s current placement. The camera’s LED ﬂashes amber when motion is

detected. Go to your camera’s Settings to turn on the Motion Detection Test.

Set Up Your System

Position Mode

Position mode is available only when the camera is not streaming, recording motion,

or in Motion Detection mode.

To place your camera in Position mode:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

If you are using a mobile device that supports Touch ID, you are prompted to

enable Touch ID or skip.

2. Tap or click .Settings

The Settings page displays.

3. Under Camera Settings, select the camera to position.

4. Tap or click . Position Mode

The camera starts streaming video.

Note: In Position mode, the camera streams video as fast as possible, without buering,

so that you can aim the camera while watching on a smartphone and make near real-time

adjustments to the camera position. This means that you might see lower-quality video

while the camera is in Position mode.

Recharge Your Arlo Pro Battery

The Arlo Pro battery is fully charged when it leaves the factory.

To recharge the battery:

1. Place the camera indoors.

If you are using the camera outside, bring it inside while charging the battery.

2. Connect the power adapter cable to the camera power adapter.

Note: You must use an Arlo Pro power adapter to charge the battery.

Set Up Your System

3. Connect the other end of the adapter cable to the camera.

4. Plug the power adapter into an electrical outlet.

The camera LED lights solid blue when the camera battery is fully charged.

Note: You can buy spare Arlo Pro rechargeable batteries and charge them in the Arlo

Charging Station (sold separately). For uninterrupted Arlo Pro camera use, we recommend

that you keep a fully charged spare battery on hand.

Add a Camera From Another Arlo Account

To add a camera from another Arlo account:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Log in to the old Arlo account.

3. Tap or click .Settings

The Settings page displays.

4. Tap or click .My Devices

A list of cameras displays.

5. Tap or click the camera.

Set Up Your System

The settings for the camera display.

6. Scroll down and Tap or click .Remove Device

The camera is removed from your account.

7. Log out of the Arlo app.

8. Sync the camera to the base station.

2. View Your Content

Videos recorded by your camera are stored in a library. You can view your recordings

and snapshots, mark them as favorites, and search using the ﬁlter.

View the Devices Page

When you launch the Arlo app, the Devices page displays.

Live Feed

Icon

Tap or click Live to display Camera Icon Display is based on the mode and

camera setup

Pause. Audio detection is on

Record video manually. Motion detection is on

Snapshot. WiFi signal

Brightness. USB device storage

Microphone. Start using Talk and Listen. Battery

Speaker. Mute the audio.

Full screen.

Camera name

Camera feed

Camera icons

Select devices

New recordings

Snapshot and

video library

Detection

modes

Settings

View Your Content

View Camera Feeds

You can view your camera feeds at any time.

To view camera feeds:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays. The icons above each camera feed depend on the

rules in the currently selected mode and how the camera is connected. For

information about these icons, see on page 19.View the Devices page

2. To view and listen to a live feed, Tap or click on the camera feed image.Live

A row of live feed icons displays below the live stream image for the camera.

3. To stop viewing and listening to the live feed, Tap or click the Pause icon.

Pan and Zoom Video

You can pan and zoom to focus in on the high-def details of any live or recorded

video. Just pinch and drag any image as you do with photos on your smartphone.

To pan and zoom video:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Library

The calendar displays on the top of the page.

3. Tap or click any live video or prerecorded video from your Arlo library.

4. To pan and zoom using a mobile device, do the following:

• To zoom in and out of the video, use the pinch gesture.

• To move around the zoomed-in frame, touch and drag.

5. To pan and zoom using a computer, do the following:

• To zoom in and out, click the icon.Zoom

• To move around in the frame, use your mouse button.

View Your Content

Record Clips From Live Video

To record clips from live video:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click in the camera feed image.Live

The camera feed icons display at the bottom of the camera feed image.

3. Tap or click .Record Video

This icon turns red to indicate that you are recording the live feed.

4. To stop recording, Tap or click Record Video .

The recording is saved in your library.

Take a Snapshot From Live Video

To take a snapshot from live video:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click in the camera feed image.Live

The camera feed icons display at the bottom of the camera feed image.

3. Tap or click .Snapshot

The snapshot is saved in your library.

View Your Content

Talk and Listen

¾To talk and listen:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click in the camera feed image.Live

The camera feed icons display at the bottom of the camera feed image.

3. Tap or click .Microphone

A microphone button displays.

4. Wait for the button to turn bright green.

This can take up to ﬁve seconds. When the button is bright green, Talk and

Listen is ready.

5. Press and hold or click and hold the button and speak.Microphone

Control the Camera Feed Image

If you use more than one camera, you can change the order in which the camera

feeds are displayed on the Devices page. You can also zoom, invert, or rotate the

camera feed image.

Change the Camera Order

To change the camera order on the Devices page:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings

The Settings page displays.

View Your Content

3. Under System, Tap or click .Device Order

A list of devices displays in the order that they display on the Devices page.

4. If you are using a smartphone or tablet, tap at the top of the page.Edit

A list icon displays.

5. Tap and hold or right-click the list icon and drag the camera to the correct

position on the list.

6. Tap or click .Done

Your settings are saved.

Zoom a Camera Image

To zoom a camera image:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of devices displays.

3. Tap or click the camera.

The camera settings display.

4. Tap or click .Video Settings

5. Under Activity Zones, Tap or click .Zoom

6. Resize and position the image box as necessary.

7. Tap or click .Zoom

Your settings are saved.

View Your Content

Invert a Camera Feed

You can invert the video feed image.

To invert the video display:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of devices displays.

3. Tap or click the camera.

The camera settings display.

4. Tap or click .Video Settings

The Video Settings page displays.

5. Tap or click .Rotate Image

6. The camera feed image is inverted.

Cloud Recording

With cloud recording, everything the Arlo Pro cameras record is sent to the cloud

for secure storage in your library. You can access these recordings from anywhere

you are using a mobile device, or on a Windows or Mac computer. All recordings

are encrypted with the user name and password you that create. No one else can

access your recordings.

We provide free cloud storage for the life of the Arlo Pro cameras. We store a

rolling 7 days of recordings that are created when the Arlo Pro camera detects

motion or sound. You can connect up to ﬁve cameras free of chanrge with the Arlo

Basic plan.

You can pay to store recordings in the cloud for the last 14 days or 30 days. You

can download recordings and save them to your mobile device or computer for

long-term storage.

View Your Content

View Recordings and Snapshots

Your Arlo Pro camera stores recordings and snapshots in the library. You can use

the ﬁlter and the calender to ﬁnd and view speciﬁc recordings.

Use the Library

You can use the library to ﬁnd and view recordings based on the date.

¾To use the library:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Library

The Library page displays a calendar.

3. If it is more than one month since you started recording, use the arrows on

either side of the month to select a month to view.

Days on which a video clip was recorded are indicated with a green circle.

4. Tap or click a highlighted date.

Recordings from that date display below the calendar.

View Your Content

Use the Filter

You can use the ﬁlter to ﬁnd and view recordings based on criteria that you select.

To use the ﬁlter to view your library:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Library

The Library page displays.

3. Tap or click the icon in the upper left corner of the page.Filter

The ﬁlter page displays.

4. Tap or click the ﬁltering criteria that you want to use.

5. To remove ﬁltering, Tap or click .Reset

6. Tap or click .Done

The icon Filter becomes solid green to show that you are using ﬁltering.

Recordings that match your ﬁlter selections display. Dates with recordings are

highlighted in dark green.

Turn O the Filter

The icon on the Library page is solid green when you are using ﬁltering. Filter

When ﬁltering is used, only the recordings in your library that match your ﬁlter

criteria display. You can turn o ﬁltering.

To turn o ﬁltering for your library:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Library

View Your Content

3. Tap or click the icon in the upper left corner of the page.Filter

The Filter page displays.

4. Tap or click at the bottom of the page.Reset

Filtering is turned o. The icon Filter becomes an outline to show that

ﬁltering is not in use.

Share and Manage Library Recordings

Download Recordings

To download clips from the library:

1. Tap the icon on your mobile device.Arlo

You can also enter arlo.netgear.com in the address bar of a browser.

The Devices page displays.

2. Tap or click .Library

The Library page displays.

3. Tap or click a snapshot or video.

4. Tap or click .

5. Tap or click to conﬁrm.OK

The ﬁle you selected is downloaded.

Create a Favorite Recording

To create a favorite recording:

1. Tap the icon on your mobile device.Arlo

You can also enter arlo.netgear.com in the address bar of a browser.

The Devices page displays.

2. Tap or click .Library

The Library page displays.

View Your Content

3. Tap or click a snapshot or video.

4. Tap or click .

Share Recordings

To share recordings:

1. Tap the icon on your mobile device.Arlo

You can also enter arlo.netgear.com in the address bar of a browser.

The Devices page displays.

2. Tap or click .Library

The Library page displays.

3. Tap or click a snapshot or video.

4. Tap or click .

5. Share the ﬁle.

Donate Recordings for Research

You can donate video or snapshot ﬁles to NETGEAR Arlo to use for research and

development of Arlo products.

To donate recordings:

1. Tap the icon on your mobile device.Arlo

You can also enter arlo.netgear.com in the address bar of a browser.

The Devices page displays.

2. Tap or click .Library

The Library page displays.

3. Tap or click a snapshot or video.

4. Tap or click .

5. Tap or click to conﬁrm.OK

The ﬁle is sent to NETGEAR Arlo.

View Your Content

Delete Recordings

To delete recordings:

1. Tap the icon on your mobile device.Arlo

You can also enter arlo.netgear.com in the address bar of a browser.

The Devices page displays.

2. Tap or click .Library

The Library page displays.

3. Tap or click a snapshot or video.

4. Tap or click .

5. Tap or click to conﬁrm.OK

The ﬁle is deleted.

3. USB Device Storage With Arlo Pro

All recordings are stored in the cloud, but you can optionally connect a USB

storage device to the Arlo Pro base station and use the USB storage device as a

backup location to store recordings. Simply connect a USB storage device and the

base station automatically enables all the settings for you. The USB storage device

cannot be used on its own as a substitute for cloud recording.

If you connect a USB storage device, the camera records to both the cloud and the

USB storage device for motion-triggered and audio-triggered recordings (not CVR).

If the camera and base station are powered on, but the Internet goes down, the

camera continues to record to the USB storage device.

The Arlo app notiﬁes you if the USB storage device is full. The camera can reformat

the card for you. See Format a USB Storage Device on page 34.

Connect a USB Storage Device

To connect a USB storage device to the Arlo Pro base station:

Plug a USB storage device into a USB port on the Arlo Pro base station.

Note: Before disconnecting the USB storage device, you must safely eject it. See Safely

Eject and Remove a USB Device on page 31.

USB Device Storage With Arlo Pro

To safely eject and remove a USB storage device:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of cameras displays.

3. Tap or click the camera.

The base station and a list of cameras displays.

4. Tap or click the base station.

The Device Settings page displays.

5. Tap or click .Local Storage

The Local Storage page displays. Connected USB storage devices are numbered

to match the USB ports on the base station. If you are not sure which device to

remove, check the number on the Arlo Pro base station USB port into which the

USB storage device is inserted.

6. Tap or click the USB storage device that you want to remove.

7. Tap or click .Safely Eject USB Device

8. Wait for the Unmounting USB storage device progress message to close, and

then remove the USB storage device from your Arlo Pro base station.

The settings on the page dim to show that the USB storage device is ejected.

The camera stops recording onto the USB storage device. The USB storage

device can now be safely removed.

If another USB storage device is still connected to your Arlo Pro base station

and USB recording is turned on, recording is automatically enabled on that USB

storage device.

USB Device Storage With Arlo Pro

View Video Clips on a USB Storage Device

Video clips on USB storage devices do not display in the Arlo app, but you can use a

Windows or Mac computer to view the clips.

To view video clips on a USB storage device:

1. Safely eject the USB storage device.

For more information, see Safely Eject and Remove a USB Device on page 31.

Cloud recording is still enabled. If another USB storage device is connected

to your Arlo Pro base station and USB recording is turned on, recording is

automatically enabled on that USB storage device.

2. Connect the USB storage device that you ejected to a Windows computer or a

Mac computer.

3. Wait for the USB storage device to appear in the available drives on your

computer, and then open the drive folder to view the ﬁles on your USB storage

device.

4. Open the arlo folder.

Recorded videos are saved in this folder in MP4 format. Video ﬁles are named

according to this convention: camera serial number_video number_date_video

clip tag. Dates are in the format YYYYMMDD.

Note: If you are unable to play MP4 ﬁles on your computer, update your media

player software to the latest version and try again. You can also download a

free universal multimedia player, such as VLC.

Change the USB Storage Device Overwrite Setting

By default, when the available USB storage is less than 20%, the oldest recording is

erased to make room for new recordings. You can change this setting if you want.

To change the USB storage device overwrite setting:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

USB Device Storage With Arlo Pro

The base station and a list of cameras displays.

3. Tap or click the base station.

The Device Settings page displays.

4. Tap or click .Local Storage

The Local Storage page displays.

5. Tap or click .Automatic Overwrite

The setting changes.

Format a USB Storage Device

The Arlo app displays a pop-up message to let you know if it is necessary to format

the USB storage device. The Arlo Pro base station can format the USB storage

device.

Warning: Do not use the Arlo Pro base station to format storage devices with more than

2 TB of storage capacity. The base station formats storage devices using the FAT32 ﬁle

system, which supports a maximum of 2 TB of storage space. The formatting process

reduces the capacity of larger storage devices to a maxiumum of 2 TB.

To format a USB storage device:

1. If you want to save ﬁles on the USB storage device, make sure to save or copy

the ﬁles in another location before you format the USB storage device.

Formatting a USB storage device deletes ﬁles on the device.

2. Connect the USB storage device to a USB port on the Arlo Pro base station.

For more information, see on page 30.Connect a USB Device

3. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

4. Tap or click .Settings > My Devices

The base station and a list of cameras displays.

USB Device Storage With Arlo Pro

4. Tap or click .Local Storage

The Local Storage page displays.

5. Select a USB storage device.

6. If the message next to the USB storage device is Requires Formatting, follow

the formatting procedure.

For more information about formatting, see Format a USB Storage Device on

page 34.

7. Tap or click .USB Device Recording

USB device recording toggles o and on.

Stop Recording Onto a USB Storage Device

To stop recording onto a USB storage device:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

The base station and a list of cameras displays.

3. Tap or click the base station.

The Device Settings page displays.

4. Tap or click .Local Storage

5. Tap or click the slider next to USB Device Recording to stop recording to your

USB storage device.

4. Personalize Your System

You can customize Arlo Pro settings such as the camera name to make it easier to

manage. You can grant access to friends and set up cloud recording.

Name Your Camera

You can easily customize your Arlo Pro camera by renaming it.

To rename your Arlo Pro camera:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of cameras displays.

3. Tap or click the camera.

The camera settings display.

4. In the ﬁeld, delete the current name and enter a new name that reminds Name

you of the camera’s location, such as Garage or Front Door.

Camera names are limited to 32 characters.

5. Tap or click .Save

Your settings are saved.

Proﬁle Settings

When you use New Setup, the email address and password that you enter are

saved as your proﬁle. You can change the password and the user name. In the

mobile app, you are automatically logged in when you launch the Arlo app, but you

can turn Auto Login o and on.

Personalize Your System

3. Under Account, Tap or click Proﬁle.

The Proﬁle page displays.

4. Tap . Auto Login

Your settings are saved.

Grant Access to Friends

You can add friends to your Arlo account. Friends can view live streams from your

cameras; record video clips; view, share, mark as favorite, and delete clips from

your library; and take snapshots. Friends are granted limited access to some of the

settings and features of your Arlo account. You can select which cameras friends

can see and what administrative rights are available to them.

Add a Friend

To add a friend to your Arlo account:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings

The Settings page displays.

3. Under Account, Tap or click .Grant Access

4. Tap or click or the symbol.Add +

5. Enter the ﬁrst name, last name, and email address of the person that you want

to add as a friend.

6. Tap or click the cameras that you want the friend to be able to access.

7. Tap or click .Send Invite

An email is sent inviting the friend to create an Arlo account. This friend’s name

is displayed with the status Pending. When a friend accepts your invitation, the

status changes to Accepted.

Personalize Your System

Edit a Friend’s Access Privileges

To edit a friend’s access privileges:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings

3. Under Account, Tap or click .Grant Access

A list of your friends displays with the status of their accounts.

4. Tap or click the friend, and Tap or click .Edit

The Edit page displays.

5. Tap or click cameras to select or deselect them.

6. Tap or click .Allow Access Rights

Selecting allows this friend to change your account and Allow Access Rights

camera settings.

7. Tap or click .Done

Your settings are saved.

Delete a Friend

To delete a friend’s privileges:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings

3. Under Account, Tap or click .Grant Access

A list of your friends displays with the status of their accounts.

Personalize Your System

4. Select the friend, and Tap or click .Edit

The Edit page displays.

5. Tap or click .Delete Friend

6. Tap or click .Yes

The friend is deleted.

5. Modes, Rules, and Smart Alerts

Modes and rules let you tell your Arlo system what to do in dierent situations. For

example, you can set your Arlo system to record a 30-second video when the motion

sensor is activated on a speciﬁc camera and alert you via email.

Modes

Modes let you tell your Arlo cameras to respond dierently at dierent times.

For example, you probably don’t want to receive an alert about motion in the

living room while you’re doing yoga in the living room. You might want to turn on

a dierent mode when you’re away on vacation than when you’re just out at the

store for an hour. Arlo modes give you complete control over how your cameras

respond to motion or sound.

You can create your own modes, but Arlo Pro comes with the following modes:

Armed. Detection is on for this camera.

Disarmed. Detection is o for this camera.

Schedule. Manage detection based on a schedule.

Geofencing. You can use geofencing to arm, disarm, or resume a schedule

mode when you arrive at or leave a given location based on your mobile

device.

If you add new modes or you use the SmartThings app to manage your Arlo

cameras, the new modes are listed in the Arlo app when you tap or click .

You can customize the Armed and Schedule modes and you can add new modes.

You might want to create a mode in which some motion sensors and cameras are

active but others are not. For example, when you are sleeping, you might want your

exterior cameras to be active, but your interior cameras to be inactive.

Note: You can create dierent modes for the same camera, but the camera can use only

one mode at a time.

Modes, Rules, and Smart Alerts

Rules

Each mode consists of one or more rules that provide detailed instructions for

your Arlo system. For each mode, you can set the following options:

• Trigger device. The trigger device is the camera that detects motion or sound.

• Trigger. Triggers can be motion detection, sound detection on Arlo Pro Wire-

Free cameras. You can adjust the camera’s sensitivity to motion and sound to

minimize false alarms.

• Devices. Motion or sound detection on one camera can trigger another camera

to record video or take a snapshot. For example, you might want to have your

back yard camera or your driveway camera trigger your door camera to start

recording video.

• Action. Each device that responds to motion or sound can record video, take a

snapshot, or do nothing. You can adjust the length of the video recording from

a minimum of ten seconds to a maximum of two minutes. If you are using an Arlo

Pro base station, you can also tell your Arlo Pro base station to turn on the siren

in response to a trigger. The siren has four duration options and three loudness

options.

• Notiﬁcations. When a trigger is detected, Arlo can send you push notiﬁcations,

email alerts, or both. You can also choose to send email alerts to friends, family

members, pet sitters, or anyone who might need to respond when a camera is

triggered.

The Arlo mobile and web apps guide you through the process of setting up your

Arlo system and telling it what you want it to do, but the Arlo knowledge base also

has detailed instructions to help you get the most out of your Arlo Smart Home

Security System.

Select a Mode

You can turn modes on and o manually or set modes to activate according to a

schedule. Use the following methods when you are not using a schedule to control

a mode or to override an existing schedule. You must use at least one mode. The

Arlo Pro camera is always in a mode, even if that mode is set to do nothing.

Use the Arlo App Menus to Select a Mode

To select a mode for a camera:

1. Tap the icon on your mobile device.Arlo

Modes, Rules, and Smart Alerts

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Mode

A list of cameras displays.

3. Tap or click the Arlo Pro camera.

The Mode page displays.

4. Tap or click a mode to activate it.

The mode that you selected turns on immediately. The mode stays active until

you change it.

When you view the Devices page, the icons that display at the top of the camera

feed are based on the currently selected mode:

Motion. Motion detection is on.

Sound. Audio detection is on.

Use the 3D Touch Shortcut to Select a Mode

If you are using a mobile device that supports the 3D Touch feature, you can use

3D Touch to quickly select a mode.

To use 3D Touch to select a mode for a camera:

1. Tap and hold the icon on your mobile device.Arlo

A menu displays listing the default mode selections: Armed, Disarmed, Scheduled,

and Geofencing.

2. Tap a mode in the menu to activate the mode.

The Mode page displays with the activated mode selected. The mode stays

active until you change it.

When you view the Devices page, the icons that display at the top of the camera

feed are based on the currently selected mode:

Motion. Motion detection is on.

Sound. Audio detection is on.

Modes, Rules, and Smart Alerts

Change Motion Sensitivity

You can easily change the sensitivity level for Arlo Pro cameras.

To change the sensitivity level for a camera:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Mode

A list of cameras displays.

3. Tap or click the Arlo Pro camera.

The Mode page displays.

4. Tap or click next to the mode.Edit

The Edit Rule page displays.

5. Tap or click next to the rule that you want to edit.Edit

6. Under If the following, Tap or click next to Motion is detected.Edit

The Motion detection settings page displays.

7. Move the slider to adjust the sensitivity level for motion detection for this

camera.

If you used a mobile device to specify the settings, your settings are saved.

8. If you used a browser to specify the settings, click .Save

Your settings are saved.

Modes, Rules, and Smart Alerts

Automatically Stop Recording When Motion Stops

To automatically stop recording when motion stops:

1. Tap the icon on your mobile device.Arlo

You can also enter arlo.netgear.com in the address bar of a browser.

The Devices page displays.

2. Tap or click .Mode

3. Tap or click the device whose mode you want to edit.

If you only use one device, it is preselected.

4. Tap the pencil icon or click next to the mode that you want to edit.Edit

5. Under Then do the following, tap the pencil icon or click Edit next to Record

video.

6. Select Record until activity stops (up to 300 sec).

Change Audio Sensitivity

To change audio sensitivity for a camera:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Mode

A list of cameras displays.

3. Tap or click the Arlo Pro camera.

A list of modes displays.

4. Tap or click next to Armed.Edit

The Edit Rule page displays.

5. Tap or click next to the rule.Edit

Modes, Rules, and Smart Alerts

8. Set the sliders for Siren Duration Siren Loudness and .

9. Tap < or click .Edit Rule Back

10. Tap or click .Done Save

Note: This rule is not active until you activate the mode to which you added the siren

trigger.

Manage Alerts

Arlo can push notiﬁcations to your smartphone, send you email alerts, or do both. To

receive Arlo notiﬁcations on your phone, you must get the Arlo app.

Note: If you log out of the Arlo app on your smartphone or mobile device, you will stop

receiving push notiﬁcations.

To change the alert settings for a camera:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Mode

A list of cameras displays.

3. Tap or click the Arlo Pro camera.

A list of modes displays.

4. Tap or click next to Armed or your custom mode.Edit

The Edit Rule page displays.

5. Under If the following, specify the motion detection and audio detection

settings.

6. Under Then do the following, specify the settings for how Arlo Pro responds to

motion or sound detection.

The selections are , Do nothing Record video Take snapshot, or .

Modes, Rules, and Smart Alerts

7. Under Alert, Tap or click to turn alerts on and o for your Push Notiﬁcation

mobile device.

8. For email notiﬁcations, make sure that the check box is selected.Email Alerts

9. To specify an email address, Tap or click next to Email Alerts and enter the Edit

email address.

Set Up Geofencing

Geofencing is a virtual fence that helps you discover when something or someone

enters or exits a predeﬁned zone. You can use Arlo geofencing to arm, disarm, or

resume schedule modes, when your mobile device is in zone or out of zone.

To set up geofencing, you must use your mobile device and you must allow the Arlo

app to use your location.

Conﬁgure Your Mobile Device

To conﬁgure your mobile device for more accurate geofencing:

1. Enable GPS or location services so that Arlo can locate your device.

2. Enable WiFi.

Set Up Geofencing for the First Time and Set Up Modes

To set up geofencing for the ﬁrst time and set up modes:

1. Tap the icon on your mobile device.Arlo

The Devices page displays.

2. Tap .Mode

A list of cameras displays.

3. Tap or click the camera.

A list of available modes displays.

4. Tap .Geofencing

The Arlo Would Like to Use your Location prompt displays.

5. Tap .Allow

Geofencing works only if Arlo can locate your mobile device. The Location

Address page displays your current address.

Modes, Rules, and Smart Alerts

6. To change the address, tap the ﬁeld, type the address for your Address

location, and then tap .Next

The geofence radius displays as Medium.

7. To change your radius setting, tap the Radius icon, select a radius size, and tap

Next.

Radius size options are , , or Small Medium Large (approximately 150 meters,

250 meters, and 500 meters, respectively).

8. Enter a name for your location and tap .Next

The Away Mode page displays a list of available modes. The away mode is the

detection mode used by the camera when you are away from the location that

you speciﬁed.

9. Select an away mode and tap .Next

Note: When your mobile device is out of zone, the Arlo device defaults to the away

mode. Most people select Armed or Custom Mode while they are away.

10. Select a home mode and tap .Next

Note: When your mobile device is in zone, the Arlo device defaults to the home mode.

Most people select Disarmed or Custom Mode while they are home.

If you use more than one enabled mobile device, you might be asked to select an

Arlo device to connect it to.

11. To select the preferred mobile device, tap the device and then tap .Next

12. Tap .Save

Your settings are saved.

Geofencing With Multipe Mobile Devices

If you want multiple mobile devices to participate in your Arlo geofencing, make

sure that the required conditions are met, and then follow the steps to enable

geofencing for the devices.

Ensure that these conditions are met:

• Your Arlo devices are online.

• Your geofencing feature is enabled.

• Your friend’s mobile device is added to your account.

Modes, Rules, and Smart Alerts

For more information about adding devices, see Enable or Disable Geofencing

for Friends’ Mobile Devices on page 51.

• (Required when your friend wants to participate in geofencing) Your friend is

logged in to the Arlo App on his or her mobile device and the GPS or location

service enabled on your friend’s mobile device.

Enable or Disable Geofencing for Friends’ Mobile Devices

To enable or disable geofencing for your friends’ mobile devices:

1. Tap the icon on your mobile device.Arlo

The Devices page displays.

2. Tap .Mode

A list of cameras displays.

3. Tap or click the camera.

A list of available modes displays.

4. Tap the icon. next to GeofencingEdit

The Geofencing editing page displays.

5. Tap Enabled Devices.

The Enabled Device page displays a list of geofencing-enabled mobile devices.

6. Tap the mobile devices that you want to enable for geofencing.

A check mark appears next to the device name when geofencing is enabled.

Note: The device location displays as either In Zone or Out of Zone.

7. To disable geofencing, tap the mobile device again.

The check mark disappears when geofencing disabled.

For more information, see Set Up Geofencing on page 49.

Geofencing Accuracy

For accuracy, geofencing uses a combination of GPS, cellular data, and WiFi data.

The local environment aects geofencing as follows:

• In urban environments, where the cell towers and WiFi routers are more dense,

geofencing accuracy can reach 100–200 meters.

Note: If you live in a skyscraper, geofencing might not work reliably due to GPS

inaccuracies. Using the Large radius setting might help.

• In more rural areas, where cell towers and WiFi routers are sparse, geofencing

accuracy can reach several hundred meters.

To improve geofencing accuracy, ensure that your mobile device meets these

conditions:

• WiFi is turned on.

• GPS or location services are turned on.

Geofencing First In, Last Out

Arlo cameras use the ﬁrst in, last out principal within the geofencing feature.

First in, last out allows you to come and go without worrying about arming and

disarming your Arlo cameras. For example, if your roommate leaves the house

before you, your Arlo cameras remain disarmed because you are still in the house

or geofence. After you leave the house and both devices are outside the geofence,

your Arlo cameras are armed.

For more information about managing multiple devices, see Geofencing With

Multipe Mobile Devices on page 50.

Schedule Your Camera Rules

You can set a schedule to activate and deactivate cameras automatically. Schedules

recur weekly. For example, the schedule for Tuesday is repeated every Tuesday as

long as the schedule is turned on. Arlo is preconﬁgured with the following schedule:

• Monday through Friday, 8:00 a.m. to 5:00 p.m. All motion sensors are on.

• All other times. All motion sensors are o.

Add a Schedule

To add a schedule for a camera:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Mode

A list of cameras displays.

3. Tap or click the Arlo Pro camera.

A list of available modes displays.

4. Tap or click .Schedule

The Schedule mode is selected.

5. Tap or click next to Schedule.Edit

6. Tap or click .+ Add

7. Set the days and times and then Tap or click .Save

The schedule is saved.

Edit a Schedule

To edit a schedule:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Mode

A list of cameras displays.

3. Tap or click the Arlo Pro camera.

A list of available modes displays.

4. Tap or click .Schedule

5. Tap or click next to Schedule.Edit

6. Tap or click the schedule.

7. Change the start and stop times and Tap or click .Save

The schedule is saved.

Add a Mode

You can add new modes to tell your Arlo Pro camera what to do in certain

situations. For example, you can set your Arlo Pro camera to record videos when

the motion sensor is activated and to alert you with an email message.

You can use the rules you create within modes and schedules to customize your

Arlo Pro camera. With Arlo Pro cameras, you can create one rule for each mode.

To add a mode for a camera:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Mode

A list of cameras displays.

3. Tap or click the camera.

4. Tap or click .Add a Mode

The New Mode page displays.

5. Enter a name for the mode and Tap or click .Next

The Trigger Device page displays.

6. Tap or click and and then When motion is detected When audio is detected

Tap or click .Next

The Motion Settings page displays.

7. Set the motion sensitivity.

You can use the sliders to adjust the sensitivity of the motion sensor:

• Raise the sensitivity percentage to increase the number of videos that Arlo

captures.

• Lower the sensitivity percentage to decrease the number of videos that Arlo

captures.

Modes, Rules, and Smart Alerts

8. Tap or click .Next

The Audio Settings page displays.

9. Set the audio sensitivity and Tap or click .Next

The Devices page displays.

10. When prompted, specify what you want the camera to do when motion or audio

is detected and Tap or click .Next

You can select Record video Take snapshot Do nothing, , or .

11. When prompted, specify if you want to be notiﬁed with alerts when motion or

audio is detected.

If you are using a computer web browser, you can also specify the recording

time setting.

12. Tap or click .Next

The Summary page displays.

13. Review your settings and Tap or click .Save

Your settings are saved.

Add a Mode With Dierent Rules for Each Camera

With Arlo Pro Wire-Free, you can create multiple rules within the same mode so

that each camera performs dierent actions and sends dierent alerts.

You can also use schedule mode to activate modes automatically at dierent times

of the day or week. For more information about schedule mode, see Add a Schedule

on page 52.

To add a mode with dierent actions or alerts for dierent cameras:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Mode

A list of cameras displays.

Modes, Rules, and Smart Alerts

3. Tap or click the camera.

4. Tap or click .Add a Mode

The New Mode page displays.

5. Enter a name for the mode and Tap or click .Next

The Trigger Device page displays.

6. Tap or click an Arlo-Pro camera to select it as the trigger device for a rule and

then tap or click .Next

7. If you want the camera to perform an action when motion or audio is detected,

tap or click .Next

Otherwise, clear the check box for the trigger that you do not want to use.

8. If you selected motion as a trigger, set the Motion Sensitivity using the slider

and tap or click .Next

9. If you are using an Arlo Pro Wire-Free camera and you selected audio as a

trigger, set the Audio Detection Sensitivity using the slider and click or tap

Next.

10. When prompted, specify what you want the trigger device to do when motion

or audio is detected.

Note: You can select Record video Take snapshot Do nothing, , or .

11. To turn on the Arlo-Pro base station siren when the device detects motion or

sound, select the Turn Siren ON check box.

12. If you selected Record video, use the slider to specify how long you want your

device to record for when motion or audio is detected and tap or click .Next

13. If you selected Turn Siren ON, set the sliders for Siren Duration and Siren

Loudness and tap or click . Next

Note: The base station siren is very loud. Prolonged exposure to the siren might cause

permanent hearing loss. Exercise caution when creating siren triggers.

14. Select the notiﬁcations that you want to receive and tap or click .Next

15. If you selected Email Alerts, enter the email addresses where you want to

receive alerts and tap or click .Next

16. Review the summary of your settings and tap or click .Save

Your new mode is saved.

17. From the mode menu, tap or click next to the mode that you just created. >

18. Tap or click .Add Rule

19. Repeat steps 6-16 to add an additional rule with dierent trigger devices,

actions, and alerts.

You can add one rule for each Arlo Pro Wire-Free camera that is connected to the

same base station.

6. Settings

You can customize the Arlo Pro settings.

Turn the Arlo App Fingerprint ID Login On and O

The Arlo app supports Touch ID ﬁngerprint identity sensors. If you are using a

mobile device with this feature, you can turn the Arlo app Touch ID login on and o.

To turn the Arlo app Touch ID login on and o:

1. Tap the icon on your mobile device.Arlo

The Devices page displays.

2. Tap Settings.

The Settings page displays.

3. Tap Proﬁle.

The Proﬁle page displays.

4. Tap Log in with Touch ID.

Tapping this button turns Log in with Touch ID on and o.

Change the Time Zone

To change the time zone:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of devices displays.

3. Tap or click the base station.

The base station settings page displays.

Settings

4. Tap or click .Time Zone

The Time Zone page displays.

5. Tap or click a time zone.

6. Tap or click .Done

If you are using a mobile device, your settings are saved.

7. If you are using a computer, click .Save

Your settings are saved.

Camera Settings

Turn O the Camera LED

The LED on the Arlo Pro camera lights in dierent colors. You can turn o this LED.

To turn o the LED on the Arlo Pro camera:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of devices displays.

3. Tap or click the camera.

The camera settings display.

4. Tap or click .Status Light

If you are using a mobile device, your settings are saved.

Settings

Turn Night Vision On and O

When night vision is enabled, the camera automatically turns on infrared (IR) LEDs

to record in low light conditions. We recommend that you turn o night vision if the

Arlo Pro camera is facing reﬂective surfaces, such as windows.

To turn night vision on and o:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of devices displays.

3. Tap or click the camera.

The camera settings display.

4. If you are using the Arlo App on a mobile device, tap .Video Settings

The Video Settings page displays.

5. Tap or click .Night Vision

Your settings are saved.

Audio Settings

Turn the Microphone O and On

To turn the microphone o and on:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of devices displays.

Settings

3. Tap or click the camera.

The camera settings display.

4. If you are using the Arlo App on a mobile device, tap .Audio Settings

The Audio Settings page displays.

5. Tap or click .Microphone

Your settings are saved.

Change the Speaker Settings

You can turn the speaker o and on and you can control the volume on your

camera settings.

To change the speaker settings:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of devices displays.

3. Tap or click the camera.

The camera settings display.

4. If you are using the Arlo App on a mobile device, tap .Audio Settings

The Audio Settings page displays.

5. To turn the speaker o and on, Tap or click .Speaker

6. To change the speaker volume, move the Speaker Volume slider.

Your settings are saved.

Settings

Base Station Settings

You can view or change base station settings.

Change the Base Station Name

When you set up your Arlo system, you entered a name for the base station. You

can change this name.

To change the base station name:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of devices including the base station cameras displays.

3. Tap or click the base station.

The base station settings page display.

4. Tap or click .Name

5. Enter a new name for the base station.

The new name is displayed in the Arlo app.

Adjust the Base Station Flicker Setting

The combination of certain artiﬁcial light sources and the camera shutter speed

might result in ﬂickering in recorded video. The default setting for the base station

is Auto, but you can change the ﬂicker adjustment.

To select the base station ﬂicker adjustment:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

Settings

A list of devices including the base station cameras displays.

3. Tap or click the base station.

The base station settings page display.

4. Tap or click .Flicker Adjustment

The Flicker Adjustment page displays.

5. Tap or click a setting.

6. Tap or click .Save

Your settings are saved.

View Base Station Device Information

To view base station device information:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of devices including the base station cameras displays.

3. Tap or click the base station.

The base station settings page display.

4. Tap or click .Device Information

The ﬁrmware level, hardware level, and serial number for the base station

display.

Restart the Base Station

To restart the base station:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

Settings

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of devices including the base station cameras displays.

3. Tap or click the base station.

The base station settings page display.

4. Tap or click .Restart

The base station restarts.

Remove the Base Station From Your Account

To remove the base station from your account:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of devices including the base station cameras displays.

3. Tap or click the base station.

The base station settings page display.

4. Tap or click .Remove Device

The base station is removed from your Arlo account. The base station does not

display when you use the Arlo app.

Select the Siren Volume

The base station includes a siren. You can manually activate or turn o the siren.

You can also set up motion detection rules to trigger the siren and select the siren

volume level when you set up the rule.

WARNING: The loudest siren setting, which is the default loudness option for the siren, is

more than 100 decibels. Do not test the siren while people or pets are close to the base

station. Prolonged exposure to the siren might cause hearing damage.

The base station siren settings are Loud Very Loud Extremely Loud, , and .

Settings

The Devices page displays.

2. Tap or click Turn Siren OFF.

The siren stops.

View Device Information

To view device information:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of devices displays.

3. Tap or click the device.

The settings display.

4. Scroll down to the Version heading and view the ﬁrmware version, hardware

version, and the serial number.

Restart the Camera

To restart the camera:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of devices displays.

3. Tap or click the camera.

The camera settings display.

4. Scroll down and tap or click .Restart

Settings

The camera restarts.

Remove a Camera From Your Account

To remove a camera from your account:

1. Tap the icon on your mobile device.Arlo

If you are using a computer, enter arlo.netgear.com in the address bar of a

browser.

The Devices page displays.

2. Tap or click .Settings > My Devices

A list of devices displays.

3. Tap or click the camera.

The camera settings display.

4. Scroll down and Tap or click .Remove Device

The camera is removed from your account and its settings are deleted.

7. Manage Your Subscription Plan

Every Arlo camera includes free Basic service that oers basic features and

functionality. When activating your camera, you can choose between the Basic,

Premier, and Elite service plans.

Subscription Plans

Upgrading to a paid service level gives you the ability to increase the uses of

your camera to suit your speciﬁc needs. Depending on your service level, you can

add cameras or cloud storage and share recordings with friends and family. For

information about service plans, visit .http://bit.ly/1AQGR9k

You can upgrade a Basic or Premier subscription at any time. When you upgrade

from a paid subscription to a higher service level, the system calculates any unused

portion of the current term and deducts that prorated amount from the total cost

of the upgrade.

Renew Your Service Plan

Monthly plans automatically renew each month until you upgrade to an annual

plan or cancel, eective the next billing cycle. Annual plans autorenew by default

but can be conﬁgured to expire at the end of the current annual term.

Upgrade Your Subscription to a Retail or Business

Plan

To select a Premier or Elite subscription plan:

1. Tap the icon on your mobile device.Arlo

You can also enter arlo.netgear.com in the address bar of a browser.

The Devices page displays.

2. Tap or click .Settings

The Settings page displays.

3. Under Account, Tap or click .Subscription

The Subscription page displays.

Manage Your Subscription Plan

4. Tap or click .Upgrade Now

The Subscription Plan page displays retail and business options.

5. To change to a Premier or Elite plan, tap or click under the plan. SELECT

6. To change to an Advanced, Professional, or Enterprise plan, select For Business

and then tap or click under the planSELECT

7. Follow the onscreen instructions to change your subscription.

After your payment is processed, your service level information is updated on

the Subscription page.

8. Arlo Connect

Arlo Connect is a simple way to integrate Arlo devices into other smart home

platforms using standard and secure cloud integration.

Use Arlo With IFTTT

You can use the Arlo app with IFTTT (If This Then That), a free cloud-based service

that connects smart home devices and applications.

To add Arlo to your IFTTT app, visit ifttt.com/arlo.

To learn more about Arlo and IFTTT, visit arlo.com/community.

Use Arlo Cameras With SmartThings

You can integrate your Arlo cameras into the SmartThings app, so all your

smart devices work together. For example, if your Arlo camera detects motion,

SmartThings can tell your Aeon Labs Siren to trigger your alarm. For more

information, see Chapter 8. Use SmartThings With Arlo Cameras on page 49

Use Arlo With Stringify

Stringify is an iOS app that transforms the way you connect your life by bringing

your physical and digital things together. Integrating your Arlo cameras into the

Stringify app allows them to connect and interact with more than 600 smart home

products and digital services. Stringify connects your smart products and services

using ﬂows that you can download, modify, or create using the Stringify app on

your iOS device.

Motion, audio, or low battery notiﬁcations from Arlo cameras can be triggers for

Stringify ﬂows, or Stringify ﬂows can instruct Arlo cameras to arm, disarm, and

record video clips.

Add Arlo Cameras to the Stringify App

Stringify is compatible with Arlo Wire-Free, Arlo Pro Wire-Free, Arlo Q, and Arlo Q

Plus cameras. Your camera must be in Armed mode or in a custom mode to detect

motion or audio and report it to Stringify.

You can also create custom modes to detect motion or audio or both, but not

record a video clip. This can be useful for advanced ﬂows where you want to

use the Arlo camera as a detection device, but not capture video unless other

conditions in the ﬂow are met. For more information about creating custom modes,

see on page 55.Add a Mode

Produktspezifikationen

Marke:	Arlo
Kategorie:	Kamera
Modell:	Pro
Bildschirmdiagonale:	- Zoll
Eingebautes Mikrofon:	Ja
Eingebaute Lautsprecher:	Ja
Prozessortaktfrequenz:	900 MHz
WLAN:	Ja
Breite:	79.3 mm
Tiefe:	48.6 mm
Gewicht:	136 g
Mitgelieferte Kabel:	AC,LAN (RJ-45)
Produktfarbe:	Weiß
Übertragungstechnik:	Verkabelt & Kabellos
Höhe:	70.5 mm
Befestigungstyp:	Tisch/Wand
Antennentyp:	Intern
Betriebstemperatur:	-20 - 45 °C
Eingebauter Ethernet-Anschluss:	Ja
Zertifizierung:	FCC, IC, CE, UL
Anzahl Ethernet-LAN-Anschlüsse (RJ-45):	1
Farbe:	Ja
Typ:	IP-Sicherheitskamera
Anzahl Kanäle:	- Kanäle
LED-Anzeigen:	Ja
Montageset:	Ja
Audio-System:	2-Wege
Unterstützte Videoformate:	H.264
Frequenzband:	2.4 GHz
Mikrofon-Eingang:	Ja
Blickwinkel (FOV):	130 °
Kamera enthalten:	Ja
Formfaktor:	Cube
Nachtmodus:	Ja
RAM-Speicher:	128 MB
Akkus/Batterien enthalten:	Ja
Integrierter Kartenleser:	Nein
Videokompressionsformate:	H.264
Maximale Auflösung:	1280 x 720 Pixel
Ethernet Schnittstellen Typ:	Schnelles Ethernet
Unterstützung von Positionierung:	Innen & Außen
Verkabelungstechnologie:	10/100Base-T(X)
Flash-Speicher:	128 MB
Wi-Fi Datenrate (max):	300 Mbit/s
Anzahl der Kameras:	4
Mindestbeleuchtung:	- Lux
Drehen:	Nein
Sensor-Typ:	CMOS
Wetterfest:	Ja
Nachtsicht:	Ja
Video-Bewegungsmelder:	Ja
Infrarot-Wellenlänge:	850 nm
Kameragewicht:	136 g
Kamera Oberfläche:	WLAN
Camera Weite:	79.3 mm
Camera Tiefe:	48.6 mm
Camera Höhe:	70.5 mm
Recorder Weite:	58.6 mm
Recorder Tiefe:	174.5 mm
Recorder Höhe:	126.5 mm
Rekordergewicht:	316 g