HP Pavilion p6-2015d Bedienungsanleitung

HP Desktop Pavilion p6-2015d

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Troubleshooting and Maintenance

Guide

Development Company, L.P. The information

contained herein is subject to change

without notice.

The only warranties for Hewlett-Packard

products and services are set forth in the

express statements accompanying such

products and services. Nothing herein

should be construed as constituting an

additional warranty. HP shall not be liable

for technical or editorial errors or omissions

contained herein.

HP assumes no responsibility for the use or

reliability of its software on equipment that is

not furnished by HP.

This document contains proprietary

information that is protected by copyright.

No part of this document may be

photocopied, reproduced, or translated to

another language without the prior written

consent of HP.

Hewlett-Packard Company

P.O. Box 4010

Cupertino, CA 95015-4010

USA

This product incorporates copyright

protection technology that is protected by

U.S. patents and other intellectual property

rights. Use of this copyright protection

technology must be authorized by

Macrovision, and is intended for home and

other limited viewing uses only unless

otherwise authorized by Macrovision.

Reverse engineering or disassembly is

prohibited.

Microsoft and Windows are trademarks of

Microsoft Corporation in the U.S. and other

countries.

HP supports lawful use of technology and

does not endorse or encourage the use of

our products for purposes other than those

permitted by copyright law.

The information in this document is subject to

change without notice.

Understanding hard disk drive space

The hard disk drive on the Hewlett-Packard

and Compaq computers with the Microsoft®

Windows® operating system preinstalled

may appear to be smaller than the size

stated in the product specifications, in the

documentation, or on the box. Hard disk

drives are described and advertised by

manufacturers in terms of decimal (base 10)

capacity. Microsoft Windows and other

programs, such as FDISK, use the binary

(base 2) numbering system.

In decimal notation, one megabyte (MB) is

equal to 1,000,000 bytes, and one

gigabyte (GB) is equal to 1,000,000,000

bytes. In the binary numbering system, one

megabyte is equal to 1,048,576 bytes, and

one gigabyte is equal to 1,073,741,824

bytes. Because of the different measuring

systems, you may see a difference between

the size reported by Microsoft Windows and

the size advertised. The storage capacity of

the hard disk drive is as advertised.

Microsoft Windows reports smaller capacity

in the Windows Explorer tool and in the

computer window because it shows

information about one partition on the hard

disk drive at a time. One of the partitions

contains the System Recovery information.

Note about systems configured with

4 GB of memory

For computers with a 32-bit operating

system, all memory above 3 GB may not be

available because of system resource

requirements.

This limitation is not limited to HP and

Compaq systems. The memory above 3 GB

is used for system resources.

Confirming total memory

The system BIOS displays the full 4 GB of

installed memory.

1. Turn on the PC.

2. Press F10. The BIOS menu is displayed.

Confirm the Total Installed Memory.

Part Number: 671281-001

Table of contents

1 Protecting your computer ................................................................................................. 1

Computer security features ........................................................................................................ 1

2 Troubleshooting ................................................................................................................ 2

Computer does not start ............................................................................................................ 2

Power ..................................................................................................................................... 4

Display (monitor) ...................................................................................................................... 4

Keyboard and mouse (with cable) .............................................................................................. 4

Keyboard and mouse (wireless) ................................................................................................. 6

Speakers and sound ................................................................................................................. 6

Internet access ......................................................................................................................... 7

Software troubleshooting ........................................................................................................... 8

3 System recovery ............................................................................................................. 10

Choosing a system recovery method ......................................................................................... 10

System Recovery options ......................................................................................................... 10

Recovery media ..................................................................................................................... 12

4 Maintenance ................................................................................................................... 15

Schedules and tasks ............................................................................................................... 15

Keeping the computer free of dust, dirt, and heat ....................................................................... 15

Cleaning the computer and monitor .......................................................................................... 16

Cleaning the computer vents .................................................................................................... 16

Cleaning the keyboard and mouse ........................................................................................... 16

Cleaning the touch screen (select models only) ........................................................................... 16

ENWW iii

Produktspezifikationen

Marke:	HP
Kategorie:	Desktop
Modell:	Pavilion p6-2015d
Installiertes Betriebssystem:	Windows 7 Home Basic
Prozessorhersteller:	Intel
Anzahl Prozessorkerne:	4
WLAN:	Nein
Breite:	165 mm
Tiefe:	389 mm
Gewicht:	8000 g
Produkttyp:	PC
Produktfarbe:	Schwarz
Höhe:	368 mm
Kopfhörerausgänge:	1
Anzahl USB 2.0 Anschlüsse:	6
Betriebstemperatur:	10 - 35 °C
Relative Luftfeuchtigkeit in Betrieb:	10 - 90 %
Eingebauter Ethernet-Anschluss:	Ja
Anzahl Ethernet-LAN-Anschlüsse (RJ-45):	1
Ursprungsland:	China
Anzahl HDMI-Anschlüsse:	1
Ethernet LAN Datentransferraten:	10,100,1000 Mbit/s
Stromversorgung:	300 W
Audio Kanäle:	5.1 Kanäle
DVI Anschluss:	Ja
Intel® Wireless-Display (Intel® WiDi):	Nein
Mikrofon-Eingang:	Ja
Prozessor-Taktfrequenz:	3.3 GHz
Prozessorfamilie:	Intel® Core™ i5
Prozessor:	i5-2500
Kompatible Speicherkarten:	Memory Stick (MS),MS PRO,SD,SDHC
RAM-Speicher:	2 GB
Gehäusetyp:	Mini Tower
Prozessor-Cache:	6 MB
Prozessor Boost-Frequenz:	3.7 GHz
Konfliktloser-Prozessor:	Nein
Frontsidebus des Prozessors:	- MHz
Prozessor Cache Typ:	Smart Cache
Prozessor Codename:	Sandy Bridge
Prozessor Lithografie:	32 nm
Prozessorbetriebsmodi:	64-Bit
Prozessor-Paketgröße:	37.5 x 37.5 mm
Prozessor-Threads:	4
Stepping:	D2
Systembus-Rate:	5 GT/s
Thermal Design Power (TDP):	95 W
Prozessor-Serien:	Intel Core i5-2500 Desktop Series
Prozessorsockel:	LGA 1155 (Socket H2)
ARK Prozessorerkennung:	52209
Interner Speichertyp:	DDR3-SDRAM
Integrierter Kartenleser:	Ja
Intel® Turbo-Boost-Technologie:	2.0
Eingebettete Optionen verfügbar:	Nein
Intel® 64:	Ja
Intel® Virtualization Technologie (VT-X):	Ja
Tastatur enthalten:	Ja
Anzahl VGA (D-Sub) Anschlüsse:	1
Motherboard Chipsatz:	Intel® H61
Speicherkanäle:	Dual-channel
Ohne ECC:	Ja
RAM-Speicher maximal:	8 GB
Maus enthalten:	Ja
Verkabelungstechnologie:	10/100/1000Base-T(X)
HDD Kapazität:	1000 GB
HDD Geschwindigkeit:	7200 RPM
HDD Größe:	3.5 Zoll
Line-out:	Ja
Speichermedien:	HDD
Gesamtspeicherkapazität:	1000 GB
Intel® Small-Business-Advantage (Intel® SBA):	Nein
Intel® Hyper-Threading-Technik (Intel® HT Technology):	Nein
Intel® Identity-Protection-Technologie (Intel® IPT):	Ja
Intel® Smart-Response-Technologie:	Nein
Verbesserte Intel SpeedStep Technologie:	Ja
Anzahl installierter Prozessoren:	1
PCI-Express-Slots-Version:	2.0
Maximale Anzahl der PCI-Express-Lanes:	16
Maximaler interner Speicher, vom Prozessor unterstützt:	32 GB
Speichertypen, vom Prozessor unterstützt:	DDR3-SDRAM
Speichertaktraten, vom Prozessor unterstützt:	1066,1333 MHz
Durch den Prozessor (max) unterstützte Speicherbandbreite:	21 GB/s
Prozessorgeneration:	Intel® Core™ i5 der zweiten Generation
On-Board Grafikadaptermodell:	Intel® HD Graphics 2000
Eingebaute Grafikadapter:	Ja
Dediziertes Grafikadaptermodell:	AMD Radeon HD 6570
Separater Grafik-Adapterspeicher:	1024 GB
On-Board Grafikadapter Basisfrequenz:	850 MHz
Maximale dynamische Frequenz der On-Board Grafikadapter:	1100 MHz
On-Board Grafikadapter Geräte-ID:	0x102
Anzahl an unterstützen Displays (On-Board-Grafik):	2
On-Board-Grafikadapterfamilie:	Intel® HD Graphics
Speichertaktfrequenz:	1333 MHz
Speicherkartensteckplätze:	2x DIMM
Speicherlayout:	- GB
Anzahl der installierten HDDs:	1
Optisches Laufwerk - Typ:	DVD Super Multi
Betriebssystemsarchitektur:	64-Bit
Line-in:	Ja
Anzeige enthalten:	Nein
Unterstützte Befehlssätze:	AVX,SSE4.1,SSE4.2
Intel® Quick-Sync-Video-Technik:	Ja
Intel® InTru™ 3D Technologie:	Ja
Intel® Clear Video HD Technology für (Intel® CVT HD):	Ja
Intel® AES New Instructions (Intel® AES-NI):	Ja
Execute Disable Bit:	Ja
Leerlauf Zustände:	Ja
Thermal-Überwachungstechnologien:	Ja
Intel® Trusted-Execution-Technik:	Ja
CPU Konfiguration (max):	1
Intel® VT-x mit Extended Page Tables (EPT):	Ja
Intel® Virtualisierungstechnik für direkte I/O (VT-d):	Ja
Intel® Clear Video Technologie:	Nein
PCI-Express x16-Slots:	1
PCI-Express x1-Slots:	3
Bus Typ:	DMI
ECC vom Prozessor unterstützt:	Nein
FSB Gleichwertigkeit:	Nein
HDD Schnittstelle:	SATA
Mini PCI-Express-Slots:	1
Intel® My-WiFi-Technik (Intel® MWT):	Nein
Intel® Anti-Theft Technologie (Intel® AT):	Nein
Intel® Insider™:	Ja
Intel® Flex Memory Access:	Ja
Intel® Enhanced Halt State:	Ja
Intel® Demand Based Switching:	Nein
Intel® Clear Video Technology für Mobile Internet Devices (Intel® CVT for MID):	Nein
Intel® Identity Protection Technologieversion:	1.00
Intel® Dual Display Capable Technology:	Ja
Intel® FDI-Technik:	Ja
Intel® Rapid-Storage-Technik:	Nein
Intel® Fast Memory Access:	Ja
CPU-Multiplikator (Bus-/Kernverhältnis):	31
Intel® Smart-Connect-Technik:	Nein
Intel® Rapid-Start-Technologie:	Nein
Bildertypenkarte:	<div><img src="https://ark.intel.com/inc/images/diagrams/diagram-18.gif" title="Block Diagram" /></div>
Kühlung:	Aktiv
Breite der Speicherschnittstelle:	64 Bit
Tcase:	72.6 °C
Anzahl optischer Laufwerke:	1
Stromversorgung - Eingang Spannung:	100 - 240 V
Stromversorgung - Eingangsfrequenz:	50 - 60 Hz
Testsoftware:	Norton Internet Security 2012 60-day, Norton Online Backup 30-day
Anzahl der 5,25" Erweiterungseinschübe:	1
Anzahl der 3,5" Erweiterungseinschübe:	1
BD interface Typ:	SATA