HP Pavilion DV1000 Bedienungsanleitung

HP Laptop Pavilion DV1000

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Maintenance and Service
Guide
HP Pavilion dv1000 Notebook PC
HP Compaq nx4800 Notebook PC
Compaq Presario V2000 Notebook PC
Document Part Number: 372373-003
July 2005
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
The information and procedures included in this
Maintenance
and Service Guide
apply to all HP Pavilion dv1000 Notebook
PCs and HP Compaq nx4800 Business Notebooks and all
Compaq Presario V2000 Notebook PCs equipped with Intel
processors.
© Copyright 2004, 2005 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel, Pentium, and Celeron are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries. Bluetooth is a trademark of its proprietor and used by
Hewlett-Packard Company under license.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Pavilion dv1000 Notebook PC
HP Compaq nx4800 Notebook PC
Compaq Presario V2000 Notebook PC
Third Edition July 2005
Second Edition December 2004
First Edition September 2004
Document Part Number: 372373-003
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–36
2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–20
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–22
3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–25
3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–27
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–2
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–3
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.7 Mini PCI Communications Card. . . . . . . . . . . . . . . 5–13
5.8 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
5.9 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.12 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35
5.13 USB/S-Video Controller Board . . . . . . . . . . . . . . 5–40
5.14 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–42
5.15 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44
5.16 Menu Control Button Board . . . . . . . . . . . . . . . . . 5–45
5.17 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48
5.18 Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–50
5.19 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52
5.20 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54
5.21 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
C Screw Listing
Index
1
Product Description
The HP Pavilion dv1000 Notebook PC 1 and the
HP Compaq nx4800 Notebook PC and the Compaq Presario
V2000 Notebook PC (both represented by 2) offer advanced
modularity, Intel® PentiuM and Celeron® M processors, and
extensive multimedia support.
1.1 Features
The following processors are available, varying by
computer model:
Intel Pentium M 745 (1.8-GHz) with 400-MHz front
side bus (FSB)
Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB
Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB
Intel Pentium M 710 TJ85 (1.4-GHz) with 400-MHz FSB;
operates at a lower temperature than other processors
Intel Celeron M 340 (1.5-GHz) with 400-MHz FSB
Intel Celeron M 330 (1.4-GHz) with 400-MHz FSB
14.0-inch WXGA (1280 × 768) TFT display with over
16.7 million colors, varying by computer model
80-, 60-, or 40-GB high-capacity hard drive, varying by
computer model
256-MB DDR synchronous DRAM (SDRAM) at 266 MHz,
expandable to 2.0 GB on models with Intel Pentium M
processors and 1.0 GB on models with Intel Celeron M
processors
Microsoft® Windows® XP Home Edition or Windows XP
Professional, or Free DOS, varying by computer model
Full-size Windows keyboard with embedded numeric keypad
TouchPad pointing device with on button and dedicated
two-way scroll region
Integrated 10/100 BASE-T Ethernet local area network
(LAN) network interface card (NIC) with RJ-45 jack
Integrated high-speed 56K modem with RJ-11 jack
Integrated wireless support for Mini PCI IEEE 802.11b and
802.11b/g WLAN device
Support for one Type II PC Card slots, with support for both
32-bit (CardBus) and 16-bit PC Cards
External 65-watt AC adapter with 3-wire power cord
6-cell or 12-cell Li-Ion battery pack
Stereo speakers with volume up and down buttons
Support for the following optical drives:
8X Max DVD+RW/R and CD-RW Combo Drive
4X Max DVD+RW/R and CD-RW Combo Drive
8X Max DVD-ROM Drive
24X Max DVD/CD-RW Combo Drive
Connectors:
External monitor
Universal Serial Bus (USB) v. 2.0
RJ-11 (modem)
RJ-45 (network)
Audio-out (headphone)
Audio-in (microphone)
Power
IEEE 1394 digital (select models only)
S-Video-out (select models only)
Infrared (HP Pavilion models only)
Parallel
Serial
Docking (select models only)
Digital memory card reader (select models only)
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly, for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.15, “RTC Battery, for more information).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
battery packs at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.
1.4 External Components
The external components on the front of the HP Pavilion dv1000
are shown below and described in Table 1-1.
Table 1-1
Front Components
HP Pavilion dv1000
Item Component Function
1 Speakers (2) Produces stereo sound.
2 Power/standby light On: Computer is turned on.
Blinking: Computer is in standby.
Off: Computer is off.
3 IDE (Integrated Drive
Electronics) drive light
On or blinking: The internal hard drive or an
optical drive is being accessed.
4 Battery light Amber: The battery pack is charging.
Green: The battery pack is fully
charged.
Off: The battery pack is discharging
or not inserted.
5 Display release latch Opens the computer.
6 Audio-in
(microphone) jack
Connects an optional monaural (single
sound channel) microphone.
7 Audio-out
(headphone) jack (2)
Connect optional headphones or powered
stereo speakers. Also connect the audio
function of an audio/video device such as
a television or VCR.
The external components on the front of the HP Compaq nx4800
and Compaq Presario V2000 are shown below and described in
Table 1-2.
Table 1-2
Front Components
HP Compaq nx4800 and Compaq Presario V2000
Item Component Function
1 Speakers (2) Produces stereo sound.
2 Wireless button light
(select models only)
On: An integrated wireless device is
hardware enabled.
3 Power/standby light On: Computer is turned on.
Blinking: Computer is in standby.
Off: Computer is off.
4 IDE (Integrated Drive
Electronics) drive light
On or blinking: The internal hard drive
or an optical drive is being accessed.
5 Battery light Amber: The battery pack is charging.
Green: The battery pack is fully
charged.
Off: The battery pack is discharging
or not inserted.
6 Display release latch Opens the computer.
7 Audio-in
(microphone) jack
Connects an optional monaural (single
sound channel) microphone.
8 Audio-out
(headphone) jack
(2 on HP Pavilion
dv1000 models)
Connect optional headphones or powered
stereo speakers. Also connect the audio
function of an audio/video device such as
a television or VCR.
The external components on the right side of the HP Pavilion
dv1000 are shown below and described in Table 1-3.
Table 1-3
Right-Side Components
HP Pavilion dv1000
Item Component Function
1 USB connectors (2) Connect an optional USB device.
2 6-in-1 Digital Media
Reader slot
(select models only)
In Windows, supports digital memory cards.
3 1394 port
(select models only)
Connects an optional 1394a device such
as a scanner, digital camera, or digital
camcorder.
4 6-in-1 Digital Media
Reader light
(select models only)
On: A digital memory card is being
accessed.
5 Optical drive Supports an optical disc.
6 S-Video-out jack
(select models only)
Connects an optional S-Video device, such
as a television, VCR, camcorder, projector,
or video capture card.
The external components on the right side of the HP Compaq
nx4800 and Compaq Presario V2000 are shown below and
described in Table 1-4.
Table 1-4
Right-Side Components
HP Compaq nx4800 and Compaq Presario V2000
Item Component Function
1 USB connectors (2) Connect an optional USB device.
2 6-in-1 Memory Reader
slot (Compaq Presario
models only)
6-in-1 Digital Media
Reader slot (HP
Compaq models only)
In Windows, supports digital memory cards.
3 1394 port
(select models only)
Connects an optional 1394 device such
as a scanner, digital camera, or digital
camcorder.
4 6-in-1 Memory Reader
light (Compaq
Presario models only)
6-in-1 Digital Media
Reader light (HP
Compaq models only)
On: A digital memory card is being
accessed.
5 Optical drive Supports an optical disc.
6 S-Video-out jack
(select models only)
Connects an optional S-Video device, such
as a television, VCR, camcorder, projector,
or video capture card.
The external components on the rear and left side of the
HP Pavilion dv1000 are shown below and described in Table 1-5.
Table 1-5
Rear and Left-Side Components
HP Pavilion dv1000
Item Component Function
1 Wireless light
(select models only)
On: An integrated wireless device is
hardware enabled.
2 Exhaust vent Provides airflow to cool internal
components.
ÄTo prevent overheating, do not
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
3 Power connector Connects an AC adapter cable.
4 External monitor port Connects an optional VGA external monitor
or projector.
5 Expansion port 2 Connects the computer to an optional
expansion base.
The computer has only one
expansion port. The term expansion
port 2 describes the type of
expansion port.
6 RJ-45 (network) jack Connects an optional network cable.
7 RJ-11 (modem) jack Connects the modem cable.
8 USB connector Connects an optional USB device.
9 PC Card slot Supports an optional Type I or Type II
32-bit (CardBus) or 16-bit PC Card.
Also serves as a storage location for the
optional HP Mobile Remote Control.
10 PC Card eject button Ejects an optional PC Card from the
PC Card slot.
11 Security cable slot Attaches an optional security cable to the
computer.
Table 1-5
Rear and Left-Side Components
HP Pavilion dv1000
(Continued)
Item Component Function
The external components on the rear and left side of the
HP Compaq nx4800 and Compaq Presario V2000 are shown
below and described in Table 1-6.
Table 1-6
Rear and Left-Side Components
HP Compaq nx4800 and Compaq Presario V2000
Item Component Function
1 Exhaust vent Provide airflow to cool internal components.
ÄTo prevent overheating, do not
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
2 Power connector Connects an AC adapter cable.
3 External monitor port Connects an optional VGA external monitor
or projector.
4 Expansion port 2 Connects the computer to an optional
expansion base.
The computer has only one
expansion port. The term expansion
port 2 describes the type of
expansion port.
5 RJ-45 (network) jack Connects an optional network cable.
6 RJ-11 (modem) jack Connects the modem cable.
7 USB connector Connects an optional USB device.
8 PC Card slot Supports an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.
9 PC Card eject button Ejects an optional PC Card from the
PC Card slot.
10 Security cable slot Attaches an optional security cable to the
computer.
The keyboard components on the HP Pavilion dv1000 are shown
below and described in Table 1-7.
Table 1-7
Keyboard Components
HP Pavilion dv1000
Item Component Function
1fn key Combines with other keys to perform
system tasks. For example, pressing
fn+f7 decreases screen brightness.
2caps lock key Enables caps lock and turns on the caps
lock light.
3f1 to f12 keys (12) Perform system and application tasks.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.
4num lock key Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
5 Keypad keys (15) In Windows, can be used like the keys
on an external numeric keypad.
6 Arrow keys Move the cursor around the screen.
7 Windows
applications key
In Windows, displays a shortcut menu
for items beneath the pointer.
8 Windows logo key In Windows, displays the Windows
Start menu.
The keyboard components on the HP Compaq nx4800 and
Compaq Presario V2000 are shown below and described in
Table 1-8.
Table 1-8
Keyboard Components
HP Compaq nx4800 and Compaq Presario V2000
Item Component Function
1fn key Combines with other keys to perform
system tasks. For example, pressing
fn+f7 decreases screen brightness.
2caps lock key Enables caps lock and turns on the caps
lock light.
3f1 to f12 keys (12) Perform system and application tasks.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.
4num lock key Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
5 Keypad keys (15) In Windows, can be used like the keys
on an external numeric keypad.
6 Arrow keys Move the cursor around the screen.
7 Windows
applications key
In Windows, displays a shortcut menu
for items beneath the pointer.
8 Windows logo key In Windows, displays the Windows
Start menu.
The top components on the HP Pavilion dv1000 are shown below
and described in Table 1-9.
Table 1-9
Top Components, Part 1
HP Pavilion dv1000
Item Component Function
1 Display switch If the computer is closed while on, turns off
the display.
2 Power button When the computer is
Off, press to turn on the computer.
On, briefly press to initiate Hibernation.
In Standby, briefly press to resume
from Standby.
In Hibernation, briefly press to restore
from Hibernation.
3 DVD button When the computer is
Off, opens QuickPlay DVD mode.
On in Windows, opens the default
Windows DVD application.
On in QuickPlay music mode, opens
QuickPlay DVD mode.
On in QuickPlay DVD mode, displays
the DVD setup menu.
In Standby, resumes from Standby
into Windows.
In Hibernation, opens QuickPlay
DVD mode.
4 Music button When the computer is
Off, opens QuickPlay music mode.
On in Windows, opens the default
Windows music application.
On in QuickPlay DVD mode, opens
QuickPlay music mode.
In Standby, resumes from Standby
into Windows.
In Hibernation, opens QuickPlay
music mode.
5 Previous/Rewind
Button
When a disc is in the optical drive:
Press to play the previous track or
chapter.
Press fn+this button to rewind.
6 Play/Pause button When a disc is in the optical drive and is:
Not playing, press to play the disc.
Playing, press to pause the disc.
Table 1-9
Top Components, Part 1
HP Pavilion dv1000
(Continued)
Item Component Function
The computertop components on the HP Pavilion dv1000
computerare shown below and described in Table 1-10.
Table 1-10
Top Components, Part 2
HP Pavilion dv1000
Item Component Function
1 Next/Fast Forward
button
When a disc is in the optical drive:
Press once to play the next track
or chapter.
Press fn+this button to fast forward.
2 Stop button When a disc is in the optical drive, press
to stop the current disc activity.
3 Volume down button Decreases system volume.
4 Volume mute button
Mute light
Mutes or restores volume.
On: Volume is muted.
5 Volume up button Increases system volume.
6 Wireless button Enables/disables an internal wireless
device.
The top components on the HP Pavilion dv1000 are shown below
and described in Table 1-11.
Table 1-11
Top Components, Part 3
HP Pavilion dv1000
Item Component Function
1 TouchPad Moves the pointer.
2 TouchPad light On: TouchPad is enabled.
3 Caps lock light On: Caps lock is on.
4 Power/ button light On: Computer is turned on.
Blinking: Computer is in standby.
Off: Computer is off.
5 Wireless light On: an integrated wireless device is
hardware enabled.
6 Num lock light On: Num lock or the internal keypad is on.
7 Back button In Windows, emulates the “back”
function of the alt+left arrow command in
the active application.
In QuickPlay, moves up one directory
level in an on-screen menu.
8 OK button Selects an item you have chosen on the
screen.
9 TouchPad on/off
button
Enables/disables the TouchPad.
10 TouchPad vertical
scroll region
Scrolls upward or downward.
11 Left and right
TouchPad buttons
Function like the left and right buttons on an
external mouse.
The top components on the HP Compaq nx4800 and Compaq
Presario V2000 are shown below and described in Table 1-12.
Table 1-12
Top Components, Part 1
HP Compaq nx4800 and Compaq Presario V2000
Item Component Function
1 Caps lock light On: Caps lock is on.
2 Display switch If the computer is closed while on, turns off
the display.
3 Wireless button Enables/disables an internal wireless
device.
Wireless light On: an integrated wireless device is
hardware enabled.
4 Power button When the computer is
Off, press to turn on the computer.
On, briefly press to initiate Hibernation.
In Standby, briefly press to resume
from Standby.
In Hibernation, briefly press to restore
from Hibernation.
Power/standby light On: Computer is turned on.
Blinking: Computer is in standby.
Off: Computer is off.
5 Volume down button Decreases system volume.
6 Volume mute button Mutes or restores volume.
Mute light On: Volume is muted.
7 Volume up button Increases system volume.
8 Num lock light On: Num lock or the internal keypad is on.
Table 1-12
Top Components, Part 1
HP Compaq nx4800 and Compaq Presario V2000
(Continued)
Item Component Function
The top components on the HP Compaq nx4800 and Compaq
Presario V2000 are shown below and described in Table 1-13.
Table 1-13
Top Components, Part 2
HP Compaq nx4800 and Compaq Presario V2000
Item Component Function
1 TouchPad horizontal
scrolling region
Scrolls toward left side or right side.
2 TouchPad Moves the pointer.
3 TouchPad light On: TouchPad is enabled.
4 TouchPad on/off
button
Enables/disables the TouchPad.
5 TouchPad vertical
scroll region
Scrolls upward or downward.
6 Left and right
TouchPad buttons
Function like the left and right buttons on an
external mouse.
The external components on the bottom of the
HP Pavilion dv1000 are shown below and described in
Table 1-14.
Table 1-14
Bottom Components
HP Pavilion dv1000
Item Component Function
1 Optical drive Supports an optical disc.
2 Battery pack release latch Releases a battery pack from the
battery bay.
3 Battery pack Holds a battery pack.
4 Exhaust vents (4) Provide airflow to cool internal
components.
ÄTo prevent overheating, do not
obstruct vents. Do not allow a
hard surface, such as a printer, or
a soft surface, such as pillows,
thick rugs or clothing, to block
airflow.
5 Hard drive bay Holds the internal hard drive.
6 Mini PCI compartment Holds an optional wireless LAN device.
ÄTo prevent an unresponsive
system and the display of a
warning message, install only a
Mini PCI device authorized for
use in the computer by the
governmental agency that
regulates wireless devices in your
country. If you install a device
and then receive a warning
message, remove the device to
restore computer functionality.
Then contact Customer Care.
7 Memory module
compartment
Contains two memory slots that support
replaceable memory modules. The
number of preinstalled memory
modules varies by computer model.
8 Label areas (2) Contain the computer serial number
and other applicable regulatory labels.
Table 1-14
Bottom Components
HP Pavilion dv1000
(Continued)
Item Component Function
The external components on the bottom of the
HP Compaq nx4800 and Compaq Presario V2000 are shown
below and described in Table 1-15.
Table 1-15
Bottom Components
HP Compaq nx4800 and Compaq Presario V2000
Item Component Function
1 Optical drive Supports an optical disc.
2 Battery pack release latch Releases a battery pack from the
battery bay.
3 Battery pack Holds a battery pack.
4 Exhaust vents (4) Provide airflow to cool internal
components.
ÄTo prevent overheating, do not
obstruct vents. Do not allow a
hard surface, such as a printer,
or a soft surface, such as pillows,
thick rugs or clothing, to block
airflow.
5 Hard drive bay Holds the internal hard drive.
6 Mini PCI compartment Holds an optional wireless LAN device.
ÄTo prevent an unresponsive
system and the display of a
warning message, install only a
Mini PCI device authorized for
use in the computer by the
governmental agency that
regulates wireless devices in your
country. If you install a device
and then receive a warning
message, remove the device to
restore computer functionality.
Then contact Customer Care.
7 Memory module
compartment
Contains 2 memory slots that support
replaceable memory modules. The
number of preinstalled memory
modules varies by computer model.
8 Label areas (2) Contain the computer serial number
and other applicable regulatory labels.
Table 1-15
Bottom Components
HP Compaq nx4800 and Compaq Presario V2000
(Continued)
Item Component Function
1–36 Maintenance and Service Guide
Product Description
1.5 Design Overview
This section presents a design overview of key parts and features
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures, for disassembly steps.
The system board provides the following device connections:
Memory module
Mini PCI communications devices
Hard drive
Display
Keyboard and TouchPad
Audio
Intel Pentium M and Celeron M processors
Fan
PC Card
ÄCAUTION: To properly ventilate the computer, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the computer.
The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to be turned
on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the computer.
2
Troubleshooting
ÅWARNING: Only authorized technicians trained by HP should repair
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
2.1 Computer Setup
Computer Setup is a system information and customization utility
that can be used even when your operating system is not working
or will not load. This utility includes settings that are not
available in Windows.
Using Computer Setup
Information and settings in Computer Setup are accessed from
the Main, Security, Advanced, or Tools menus:
1. Turn on or restart the computer. Press f10 while the
F10 = ROM-Based Setup message is displayed in
the lower-left corner of the screen.
To change the language, use the cursor control keys
to navigate to the Advanced menu.
To view navigation information, press f1.
To return to the Computer Setup menu, press esc.
2. Select the Main, Security, Advanced, or Tools menu.
3. To close Computer Setup and restart the computer:
Select Exit > Exit Saving Changes, and then press enter.
- or -
Select Exit > Exit Discarding Changes, and then
press enter.
- or -
Select Exit > Load Setup Defaults, and then press enter.
4. When you are prompted to confirm your action, press f10.
Selecting from the Main Menu
Table 2-1
Main Menu
Select To Do This
System Information Change the system time and system date.
View identification information about the
computer.
View specification information about the
processor, memory and cache size, and
system ROM.
Selecting from the Security Menu
Table 2-2
Security Menu
Select To Do This
Administrator Password Enter, change, or delete a Administrator
password.
Power-on Password Enter, change, or delete a power-on password.
DriveLock Passwords Enable/disable DriveLock; change a DriveLock
user or master password.
DriveLock Settings are accessible only
when you enter Computer Setup by turning
on (not restarting) the computer.
Password Options
(Password options can
be selected only when
a power-on password
has been set.)
Enable/disable:
QuickLock
QuickLock on Standby
QuickBlank
To enable QuickLock on Standby or
QuickBlank, you must first enable
QuickLock.
Device Security Enable/disable:
Diskette drive startup*
CD-ROM or diskette startup
Settings for a DVD-ROM can be entered
in the CD-ROM field.
*Not applicable to SuperDisk LS-120 drives.
Selecting from the Advanced Menu
Selecting from the Tools Menu
Table 2-3
Advanced Menu
Select To Do This
Language Change the Computer Setup language.
Boot Order Enable/disable MultiBoot, which sets a startup
sequence that can include most bootable devices
and media in the system.
Accessibility Options Allows electronic and information technology to
be accessible to people with varying ranges of
abilities.
Video Memory Displays the amount of video memory available
on the computer.
Table 2-4
Tools Menu
Select To Do This
Hard Drive Self Test Run a quick comprehensive self test on hard
drives in the system that support the test features.
2.2 Troubleshooting Flowcharts
Table 2-5
Troubleshooting Flowcharts Overview
Flowchart Description
2.1 ”Flowchart 2.1—Initial Troubleshooting”
2.2 ”Flowchart 2.2—No Power, Part 1”
2.3 ”Flowchart 2.3—No Power, Part 2”
2.4 ”Flowchart 2.4—No Power, Part 3”
2.5 ”Flowchart 2.5—No Power, Part 4”
2.6 ”Flowchart 2.6—No Video, Part 1”
2.7 ”Flowchart 2.7—No Video, Part 2”
2.8 ”Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”
2.9 ”Flowchart 2.9—No Operating System (OS) Loading
2.10 ”Flowchart 2.10—No OS Loading, Hard Drive, Part 1”
2.11 ”Flowchart 2.11—No OS Loading, Hard Drive, Part 2”
2.12 ”Flowchart 2.12—No OS Loading, Hard Drive, Part 3”
2.13 ”Flowchart 2.13—No OS Loading, Diskette Drive
Flowchart Description
2.14 ”Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive
2.15 ”Flowchart 2.15—No OS Loading for QuickPlay Application,
Part 1”
2.16 ”Flowchart 2.16—No OS Loading for QuickPlay Application,
Part 2”
2.17 ”Flowchart 2.17—No Audio, Part 1
2.18 ”Flowchart 2.18—No Audio, Part 2
2.19 ”Flowchart 2.19—Nonfunctioning Device”
2.20 ”Flowchart 2.20—Nonfunctioning Keyboard”
2.21 ”Flowchart 2.21—Nonfunctioning Pointing Device”
2.22 ”Flowchart 2.22—No Network/Modem Connection”
Table 2-5
Troubleshooting Flowcharts Overview
(Continued)
Flowchart 2.1—Initial Troubleshooting
Connecting
to network
or modem?
Begin
troubleshooting.
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
messages?
Keyboard/
pointing
device
working?
Go to
“Flowchart
2.19—Nonfunc-
tioning Device.
Go to
“Flowchart
2.2—No Power,
Part 1.
Go to
“Flowchart
2.6—No Video,
Part 1.
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
“Flowchart
2.9—No
Operating
System (OS)
Go to
“Flowchart
2.17—No Audio,
Part 1.”
Go to
”Flowchart
2.20—Nonfunc-
tioning Key-
board” or
“Flowchart
2.21—Nonfunc-
tioning Pointing
Check
LED board,
speaker
connections.
Go to
“Flowchart
2.22—No
Network/Modem
Connection.
Flowchart 2.3—No Power, Part 2
Continued from
“Flowchart
2.2—No Power,
Part 1.
Visually check for
debris in battery
socket and clean
if necessary.
Done
N
Y
Power on?
Check battery by
recharging it,
moving it to
another computer,
or replacing it.
Power on?
Done
Y
Replace
power supply
(if applicable).
N
Power on?
Done
Y
N
Go to
“Flowchart
2.4—No Power,
Part 3.
Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart
2.3—No Power,
Part 2.
Reseat AC adapter
in computer and
at power source.
Internal or
external AC
adapter?
Done
Done
Done
Done
Power on?
Power on?
Power on?
Plug directly
into AC outlet.
Power LED
on?
Power outlet
active?
Try different
outlet.
Replace external
AC adapter.
Replace
power cord.
Y
N
Y
Y
Y
Y
N
N
N
N
External
Internal
Go to
“Flowchart
2.5—No Power,
Part 4.
Flowchart 2.5—No Power, Part 4
Y
N
Continued from
“Flowchart
2.4—No Power,
Part 3.
Reseat loose
components and
boards and
replace damaged
items.
Open
computer.
Loose or
damaged
parts?
Y
Close
computer and
retest.
Power on?
Done
N
Replace the following items (if applicable).
Check computer operation after each
replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
*NOTE: Replace these items as a set to
prevent shorting out among components.
Flowchart 2.6—No Video, Part 1
A
N
Stand-alone
or docking
device?
No video.
Replace the following one at a time. Test after each replacement.
1. Cable between computer and computer display (if applicable)
2. Display
3. System board
Internal or
external
display*?
Adjust
brightness. Video OK? Done
Docking Device
Internal
Stand-alone
External
Adjust
brightness.
Video OK? Done
Y
Press lid
switch to ensure
operation.
Video OK? Done
Y
N
Video OK?
Done Done
N
Check for bent
pins on cable.
Try
another
display.
Internal and
external
video OK?
Replace
system
board.
Y Y
N
N
*NOTE: To change from internal to
external display, use the hotkey
combination.
Y
Go to
“Flowchart
2.7—No Video,
Part 2.
Flowchart 2.7—No Video, Part 2
Y
N
Continued from
“Flowchart
2.6—No Video,
Part 1.
Done
Adjust external
monitor display.
Video OK?
Adjust
display
brightness.
Video OK?
Video OK?
Done
Done
Check that computer is properly
seated in docking device, for
bent pins on cable, and for
monitor connection.
Go to “A” in
“Flowchart
2.6—No Video,
Part 1.
Check brightness
of external
monitor.
Try another
external
monitor.
Internal
and external
video OK?
Go to
“Flowchart
2.8—Nonfunctioning
Docking Device (if
applicable).
Y
Y
Y
N
N
N
Remove
computer from
docking device,
if connected.
2–14 Maintenance and Service Guide
Troubleshooting
Flowchart 2.8—Nonfunctioning Docking Device
(if applicable)
Y
N
N
Test replacement
docking device
with new
computer.
Docking
device
operating?
Done
Done
Y
Nonfunctioning
docking device.
Reseat power
cord in docking
device and
power outlet.
Check voltage
setting on docking
device.
Reset monitor
cable connector at
docking device.
Reinstall computer
into docking
station.
Remove computer,
replace docking
device.
Docking
device
operating?
Troubleshooting
Maintenance and Service Guide 2–15
Flowchart 2.9—No Operating System (OS)
Loading
No OS loading from hard drive,
go to “Flowchart 2.10—No OS Loading,
Hard Drive, Part 1.
Reseat power
cord in docking
device and
power outlet.
No OS
loading.*
*NOTE: Before beginning troubleshooting,
always check cable connections, cable ends,
and drives for bent or damaged pins.
No OS loading from diskette drive,
go to “Flowchart 2.13—No OS Loading,
Diskette Drive.
No OS loading from CD- or DVD-ROM drive,
go to “Flowchart 2.14—No OS Loading,
CD-ROM or DVD-ROM Drive.
No OS loading from network,
go to “Flowchart 2.22—No Network/Modem
Connection.
Flowchart 2.10—No OS Loading, Hard Drive,
Part 1
Go to
“Flowchart
2.19—Nonfunctioning
Device.
Y
Done
N
OS not
loading from
hard drive.
Nonsystem
disk
message?
Go to
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.
Reseat
external
hard drive.
OS loading? Done
Boot
from
CD?
Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.
Boot
from
hard drive?
Boot
from
diskette?
Change boot
priority through
the Setup utility
and reboot.
Boot
from
hard drive?
Y
Y
Y
Y
Y
N
N
N
N
N
Check the Setup
utility for correct
booting order.
Flowchart 2.11—No OS Loading, Hard Drive,
Part 2
Continued from
“Flowchart
2.10—No OS
Loading,
Hard Drive, Part 1.
Reseat
hard drive.
Done
CD or
diskette in
drive?
1. Replace
hard drive.
2. Replace
system board.
Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.
Load OS using
System Restore
CD
(if applicable).
Format hard drive
and bring to
a bootable
C:\ prompt.
Create partition,
and then format
hard drive to
bootable
C:\ prompt.
Boot
from diskette
drive?
Remove
diskette and
reboot.
Y
N
Boot
from
hard drive?
Y
N
Y
N
Hard drive
accessible?
Y
N
Hard drive
accessible? Done
Run FDISK.
Y
N
Hard drive
partitioned?
Hard drive
formatted?
Y
N
Y
N
Computer
booted?
Done
Y
N
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.
Flowchart 2.12—No OS Loading, Hard Drive,
Part 3
Y
System
files on hard
drive?
Continued from
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.
Clean virus. Done
N
Install OS
and reboot.
Virus
on
hard drive?
OS
loading from
hard drive?
Y
N
Y
N
Y
N
Diagnostics
on diskette?
Replace
hard drive.
Run diagnostics
and follow
recommendations.
Run SCANDISK
and check for
bad sectors.
Can bad
sectors
be fixed?
Replace
hard drive.
Y
N
Y
N
Fix bad
sectors.
Boot from
hard drive? Replace
hard drive.
Done
Flowchart 2.13—No OS Loading, Diskette Drive
Done
Y
N
Reseat
diskette drive.
OS not loading
from
diskette drive.
Done
Y
Y
Y
Y
YY
Y
N
N
N
N
N
N
N
OS
loading?
Nonsystem
disk message?
Bootable
diskette
in drive?
Install bootable
diskette and
reboot computer.
Check diskette
for system files.
Try different
diskette.
1. Replace
diskette drive.
2. Replace system
board.
Nonsystem
disk error?
OS
loading?
Boot
from another
device?
Enable drive
and cold boot
computer.
Is diskette
drive boot
order
correct?
Change boot
priority using
the Setup utility.
Go to
“Flowchart
2.19—Nonfunction
ing Device.
Diskette
drive enabled
in the Setup
utility?
Go to
“Flowchart
2.19—Nonfunctioning
Device.
Reset the
computer. Refer to
Section 1.2,
“Resetting the
Computer, for
instructions.
Flowchart 2.14—No OS Loading, CD-ROM
or DVD-ROM Drive
Y
Done
N
Bootable
disc in
drive?
Disc
in drive?
No OS
loading from
CD-ROM or
DVD-ROM Drive.
Install bootable
disc and
reboot
computer.
Go to
“Flowchart
2.19—Nonfunctioning
Device.
Go to
“Flowchart
2.19—Nonfunctioning
Device.
Install
bootable disc.
Boots from
CD or DVD?
Boots from
CD or DVD?
Try another
bootable disc.
Booting
from another
device?
Booting
order
correct?
Correct boot
order using
the Setup utility.
Done
Reseat
drive.
Y
Y
Y
Y
Y
N
N
N
N
N
Reset the
computer. Refer to
Section 1.2,
“Resetting the
Computer, for
instructions.
Troubleshooting
Maintenance and Service Guide 2–21
Flowchart 2.15—No OS Loading for QuickPlay
Application, Part 1
OS loads for
QuickPlay
application?
Done
Done
Done
No OS loads for
QuickPlay
application.
OS loads for
QuickPlay
application?
N
Go to
“Flowchart 2.16—No
OS Loading for
QuickPlay
Application, Part 2.
OS loads for
QuickPlay
application?
1. Reboot the computer to Windows OS.
2. Go to Control Panel > Administrative Tools > Computer Management > Disk
Management and delete the Linux QuickPlay partition. The Linux QuickPlay partition will
appear in the lower left corner as “Healthy (Unknown Partition).”
3. Reboot the computer from the
HP QuickPlay CD.
Follow the on-screen instructions.
N
N
Y
Y
Y
Reboot the computer
from the
HP QuickPlay
CD.
Follow the on-screen
instructions.
Reseat
hard drive.
2–22 Maintenance and Service Guide
Troubleshooting
Flowchart 2.16—No OS Loading for QuickPlay
Application, Part 2
Done
1. Replace the hard drive.
2. Insert the Windows Installation CD and follow the on-screen instructions.
3. When you are prompted “To create the new partition, enter a size below and press Enter,”
enter 204 MB as the reserved partition size. This process creates 2 partitions. The first
partition is used for Windows. The second partition is used for QuickPlay.
4. Continue with the on-screen instructions to complete the installation of Windows on the
first partition.
Done
OS loads for
QuickPlay
application?
Y
N
Reboot the computer
from the
HP QuickPlay
CD.
Follow the
on-screen instructions.
1. Reformat the hard drive.
2. Insert the Windows installation CD and follow the on-screen instructions.
3. When you are prompted “To create the new partition, enter a size below and press Enter,”
enter 204 MB as the reserved partition size. This process creates two partitions. The first
partition is used for Windows. The second partition is used for QuickPlay.
4. Continue with the on-screen instructions to complete the installation of Windows on the
first partition.
Reboot the computer
from the
HP QuickPlay
CD.
Follow the
on-screen instructions.
OS loads for
QuickPlay
application?
Y
N
Continued from
“Flowchart
2.15—No OS
Loading for
QuickPlay
Application, Part 1.
Troubleshooting
Maintenance and Service Guide 2–23
Flowchart 2.17—No Audio, Part 1
No audio.
N
Computer in
docking device
(if applicable)?
Internal
audio?
Audio? Done
Undock
Audio? Done
Turn up audio
internally or
externally.
Go to
“Flowchart
2.18—No Audio,
Part 2.
Go to
“Flowchart
2.18—No Audio,
Part 2.
Go to
“Flowchart
2.19—Nonfunctioning
Device.
Replace the following docking device
components one at a time, as applicable.
Check audio status after each change.
1. Reseat docking device audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace docking device audio board.
5. Replace backplane board.
6. Replace I/O board.
Y
Y
Y
Y
N
N
N
2–24 Maintenance and Service Guide
Troubleshooting
Flowchart 2.18—No Audio, Part 2
Y N
Continued from
“Flowchart
2.17—No Audio,
Part 1.
Reload
audio drivers.
Audio
driver in OS
configured?
Audio?
Y
Y
YN
N
N
Correct
drivers for
application?
Connect to
external
speaker.
Load drivers and
set configuration
in OS.
Audio? Done
Replace audio
board and
speaker
connections
in computer
(if applicable).
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
Troubleshooting
Maintenance and Service Guide 2–25
Flowchart 2.19—Nonfunctioning Device
Done
Any physical
device detected?
Y
N
Unplug the nonfunctioning device from
the computer and inspect cables and plugs for
bent or broken pins or other damage.
Reseat
device.
Clear
CMOS.
Done
Fix or
replace
broken item.
Nonfunctioning
device.
Reattach device.
Close computer,
plug in power,
and reboot.
Device
boots
properly?
Go to
“Flowchart
2.9—No
Operating System
(OS) Loading.
Device
boots
properly?
Replace hard drive.
Replace diskette
drive.
Replace NIC.
If integrated NIC,
replace system
board.
Y
N
Y
N
2–26 Maintenance and Service Guide
Troubleshooting
Flowchart 2.20Nonfunctioning Keyboard
Y
N
OK?
Keyboard
not operating
properly.
External
device
works?
Replace
system
board.
Replace
system
board.
Connect computer
to good external
keyboard.
Reseat internal
keyboard
connector
(if applicable).
Replace internal
keyboard or
cable.
OK?
Y
N
Y
N
Done Done
Troubleshooting
Maintenance and Service Guide 2–27
Flowchart 2.21—Nonfunctioning Pointing
Device
Y
N
OK?
Pointing device
not operating
properly.
External
device
works?
Replace
system
board.
Replace
system
board.
Connect computer
to good external
pointing device.
Reseat internal
pointing device
connector
(if applicable).
Replace internal
pointing device
or cable.
OK?
Y
N
Y
N
Done Done
2–28 Maintenance and Service Guide
Troubleshooting
Flowchart 2.22—No Network/Modem
Connection
Y
Disconnect all
power from
the computer
and open.
No network
or modem
connection.
N
Done
Digital
line?
Network
or modem
jack active?
Replace jack
or have jack
activated.
Connect
to nondigital
line.
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Reseat
NIC/modem
(if applicable).
Replace
NIC/modem
(if applicable).
Replace
system
board.
OK?
OK? Done
N
N
N
N
Y
Y
Y
Y
Maintenance and Service Guide 3–1
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
computer serial number and model number located on the bottom
of the computer.
Serial Number Location
3–2 Maintenance and Service Guide
Illustrated Parts Catalog
3.2 Computer Major Components
Computer Major Components, HP Pavilion dv1000
Illustrated Parts Catalog
Maintenance and Service Guide 3–3
Table 3-1
Spare Parts: Computer Major Components
Item Description
Spare Part
Number
1 Display assemblies (include wireless antenna boards and cables)
For use on HP Pavilion dv1000 models
14.0-inch, WXGA, SVA with Brightview
14.0-inch, WXGA
373054-001
367783-001
For use on HP Compaq nx4800 models
14.0-inch, WXGA, SVA with Brightview
14.0-inch, WXGA
373060-001
373528-001
For use on Compaq Presario V2000 models
14.0-inch, WXGA, SVA with Brightview
14.0-inch, WXGA
373055-001
367784-001
Display hinge brackets (not illustrated) 382077-001
Display hinge covers (for use only with Compaq
V2000 models; not illustrated)
382078-001
3–4 Maintenance and Service Guide
Illustrated Parts Catalog
Computer Major Components, HP Compaq nx4800 and
Compaq Presario V2000
Illustrated Parts Catalog
Maintenance and Service Guide 3–5
Table 3-1
Spare Parts: Computer Major Components
(Continued)
Item Description
Spare Part
Number
2 Switch covers (include wireless button and light)
For use on HP Pavilion dv1000 models with wireless
capability
367781-001
For use on HP Pavilion dv1000 models without
wireless capability
367780-001
For use on HP Compaq nx4800 and Compaq Presario
V2000 models with a 1394 port, S-Video-out jack,
expansion port, Memory Reader, and wireless
capability
367782-001
For use on HP Compaq nx4800 and Compaq Presario
V2000 models with a 1394 port, S-Video-out jack,
expansion port, and Memory Reader without wireless
capability
367779-001
For use on Compaq Presario V2000 models without a
1394 port, S-Video-out jack, expansion port, and
Memory Reader
373532-001
3–6 Maintenance and Service Guide
Illustrated Parts Catalog
Computer Major Components, HP Pavilion dv1000
Illustrated Parts Catalog
Maintenance and Service Guide 3–7
Table 3-1
Spare Parts: Computer Major Components
(Continued)
Item Description
Spare Part
Number
3 Keyboards
For use on HP Pavilion dv1000 models in:
Asia Pacific,
Australia,
Canada,
Hong Kong,
the People’s
Republic
of China, and
the United
States
Belgium
Denmark
France
French Canada
Germany
Greece
Israel
367778-001
367778-A
41
367778-081
367778-051
367778-121
367778-041
367778-DJ1
367778-BB1
Italy
Korea
Latin America
Europe and
the Netherlands
Norway
Portugal
Saudi Arabia
Spain
Sweden/Finland
Switzerland
Tai wa n
Thailand
The United
Kingdom
367778-061
367778-AD1
367778-161
367778-331
367778-091
367778-131
367778-171
367778-071
367778-B71
367778-111
367778-AB1
367778-281
367778-031
For use on HP Compaq nx4800 models in Japan 367777-291
3–8 Maintenance and Service Guide
Illustrated Parts Catalog
Computer Major Components, HP Compaq nx4800 and
Compaq Presario V2000
Illustrated Parts Catalog
Maintenance and Service Guide 3–9
Table 3-1
Spare Parts: Computer Major Components
(Continued)
Item Description
Spare Part
Number
3 Keyboards
(Continued)
For use on Compaq Presario V2000 models in:
Asia Pacific,
Australia,
Hong Kong,
the People’s
Republic of
China, and the
United States
Denmark
Europe and
the Netherlands
France
French Canada
367777-001
367777-081
367777-331
367777-051
367777-121
Italy
Korea
Latin America
Norway
Sweden/Finland
Spain
Tai wa n
Thailand
The United
Kingdom
367777-061
367777-AD1
367777-161
367777-091
367777-B71
367777-071
367777-AB1
367777-281
367777-031
4 LED boards (include cable, not illustrated)
For use on HP Pavilion dv1000 models 367797-001
For use on HP Compaq nx4800 and
Compaq Presario V2000 models
367798-001
5 Top covers (include TouchPad)
For use on HP Pavilion dv1000 models 367761-001
For use on HP Compaq nx4800 models 373529-001
For use on Compaq Presario V2000 models with a
1394 port, S-Video-out jack, expansion port, and
Memory Reader
367762-001
For use on Compaq Presario V2000 models without a
1394 port, S-Video-out jack, expansion port, and
Memory Reader
373531-001
3–10 Maintenance and Service Guide
Illustrated Parts Catalog
Computer Major Components, HP Pavilion dv1000
Illustrated Parts Catalog
Maintenance and Service Guide 3–11
Table 3-1
Spare Parts: Computer Major Components
(Continued)
Item Description
Spare Part
Number
6 Heat sink (includes thermal pad) 367796-001
7 Fan (includes thermal pad) 367795-001
8 Processors (include thermal pad)
Intel Pentium M 745 (1.8-GHz) with 400-MHz FSB
Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB
Intel Pentium M 725A (1.6-GHz) with 400-MHz FSB
Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB
Intel Pentium M 715A (1.5-GHz) with 400-MHz FSB
Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB
Intel Pentium M 705 (1.5-GHz) with 400-MHz FSB
Intel Pentium M 710 (1.4-GHz) with 400-MHz FSB
373053-001
373052-001
394825-001
367771-001
380690-001
383431-001
375979-001
376588-001
Intel Celeron M 340 (1.5-GHz) with 400-MHz FSB
Intel Celeron M 370 (1.5-GHz) with 400-MHz FSB
Intel Celeron M 360 (1.4-GHz) with 400-MHz FSB
Intel Celeron M 330 (1.4-GHz) with 400-MHz FSB
Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB
367768-001
383876-001
380033-001
367767-001
380032-001
3–12 Maintenance and Service Guide
Illustrated Parts Catalog
Computer Major Components, HP Compaq nx4800 and
Compaq Presario V2000
Illustrated Parts Catalog
Maintenance and Service Guide 3–13
Table 3-1
Spare Parts: Computer Major Components
(Continued)
Item Description
Spare Part
Number
9 System boards (include disk cell RTC battery)
855, for use on full-featured HP Pavilion dv1000
models in countries other than Japan
381062-001
855, for use on full-featured HP Pavilion dv1000
models in Japan
391884-001
852GM, for use on full-featured HP Pavilion dv1000
models in Japan
381063-001
For use on HP Pavilion dv1000 models with Intel
Pentium M processors
367799-001
For use on HP Pavilion dv1000 models with Intel
Celeron M processors
367800-001
For use on HP Compaq nx4800 and Compaq Presario
V2000 models with Intel Pentium M processors
373522-001
For use on Compaq Presario V2000 models with Intel
Celeron M processors
373523-001
PC Card assemblies
Silver with 1-dot PC Card eject lever 385869-001
Black with 3-dot PC Card eject lever 389524-001
Black with 1-dot PC Card eject lever 389525-001
10 USB/S-Video controller boards
For use on HP Pavilion dv1000 models and
HP Compaq nx4800 and Compaq Presario V2000
models with a 1394 port, S-Video-out jack, expansion
port, and digital memory card reader
367794-001
For use only on Compaq Presario V2000 models
without a 1394 port, S-Video-out jack, expansion port,
and Memory Reader
373533-001
3–14 Maintenance and Service Guide
Illustrated Parts Catalog
Computer Major Components, HP Pavilion dv1000
Illustrated Parts Catalog
Maintenance and Service Guide 3–15
Table 3-1
Spare Parts: Computer Major Components
(Continued)
Item Description
Spare Part
Number
11 Menu control button board (includes bracket and
cable, for use only on HP Pavilion dv1000
computer models)
373535-001
12 Speaker assemblies
For use on HP Pavilion dv1000 models 367793-001
For use on HP Compaq nx4800 and Compaq Presario
V2000 models
374625-001
13 Base enclosures
For use on HP Pavilion dv1000 models 367763-001
For use on HP Compaq nx4800 and Compaq Presario
V2000 models
367764-001
14 Battery packs
12-cell, 8.8-AHr 367760-001
6-cell, 4.4-AHr 367759-001
6-cell, 4.0-AHr 398065-001
15 Optical drives (include bezel)
For use on HP Pavilion dv1000 models
8X DVD-ROM Drive
24X DVD/CD-RW Combo Drive
4X DVD+RW/R and CD-RW Combo Drive
4X DVD±RW/R and CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Drive,
LightScribe
8X DVD±RW/R and CD-RW Dual Layer Combo Drive
367789-001
367790-001
373625-001
375981-001
375983-001
383877-001
383896-001
Illustrated Parts Catalog
Maintenance and Service Guide 3–19
Table 3-1
Spare Parts: Computer Major Components
(Continued)
Item Description
Spare Part
Number
17 Mini PCI communications cards
802.11b/g Broadcomm (for use in most of the world)
802.11b/g Broadcomm (for use in the rest of the
world)
802.11b/g Broadcomm (Japan, for use only on
HP Compaq nx4800 models)
802.11b Intel (for use in most of the world)
802.11b Intel (for use in the rest of the world)
802.11b/g Intel (for use in most of the world)
802.11b/g Intel (for use in the rest of the world)
Bluetooth® Wireless LAN
373047-001
373048-001
373061-291
373023-001
373024-001
373026-001
373025-001
376651-001
and
376652-001
18 Memory modules (266 MHz)
1024-MB
512-MB
256-MB
367775-001
367774-001
367773-001
Miscellaneous Plastics Kit
For use on HP Pavilion dv1000 models 367765-001
For use on HP Compaq nx4800 and
Compaq Presario V2000 models
367766-001
19a
19b
19c
Includes:
Hard drive cover (includes two captive screws)
Memory module compartment cover (includes 2 captive screws)
Mini PCI compartment cover (includes 2 captive screws)
Computer feet (not illustrated)
3–32 Maintenance and Service Guide
Illustrated Parts Catalog
Spare Part
Number Description
371694-001 HP remote control (for use only on HP dv1000
computer models)
371790-001 65-watt AC adapter
373023-001 Mini PCI communications card, 802.11b Intel (for use in most
of the world)
373024-001 Mini PCI communications card, 802.11b Intel (for use in the
rest of the world)
373025-001 Mini PCI communi Intel (for use in the cations card, 802.11b/g
rest of the world)
373026-001 Mini PCI communications card, 802.11b/g Intel (for use in
most of the world)
373047-001 Mini PCI communications card, 802.11b/g Broadcomm (for
use in most of the world)
373048-001 Mini PCI communications card, 802.11b/g Broadcomm (for
use in the rest of the world)
373052-001 Processor, Intel Pentium M 735 (1.7-GHz) with
400-MHz FSB (includes thermal pad)
373053-001 Processor, Intel Pentium M 745 (1.8-GHz) with
400-MHz FSB (includes thermal pad)
373054-001 Display assembly, 14.0-inch, WXGA, SVA with Brightview for
use on HP Pavilion dv1000 models
373055-001 Display assembly, 14.0-inch, WXGA, SVA with Brightview for
use on Compaq Presario V2000 models
373058-001 Logo Kit for use on HP Pavilion dv1000 models
373059-001 Logo Kit for use on Compaq Presario V2000 models
373060-001 Display assembly, 14.0-inch, WXGA, SVA with Brightview for
use on HP Compaq nx4800 models
Table 3-5
Spare Parts: Sequential Part Number Listing
(Continued)
Illustrated Parts Catalog
Maintenance and Service Guide 3–33
Spare Part
Number Description
373061-001 Mini PCI communications card, 802.11b/g Broadcomm
(Japan)
373522-001 System board for use on HP Compaq nx4800 and
Compaq Presario V2000 models with
Intel Pentium M processors
373523-001 System board for use on Compaq Presario V2000 models
with Intel Celeron M processors
373524-001 8X DVD-ROM Drive for use on HP Compaq nx4800 and
Compaq Presario V2000 models
373525-001 24X DVD/CD-RW Combo Drive for use on
HP Compaq nx4800 and Compaq Presario V2000 models
373528-001 Display assembly, 14.0-inch, WXGA, SVA for use on
HP Compaq nx4800 models
373529-001 Top cover for use on HP Compaq nx4800 models (includes
TouchPad)
373530-001 Logo Kit for use on HP Compaq nx4800 models
373531-001 Top cover for use on Compaq Presario V2000 models without
a 1394 port, S-Video-out jack, expansion port, and Memory
Reader (includes TouchPad)
373532-001 Switch cover for use on Compaq Presario V2000 models
without wireless (includes wireless button and light)
373533-001 USB/S-Video controller board for use only on Compaq
Presario V2000 models without a 1394 port, S-Video-out jack,
expansion port, and Memory Reader
373534-001 Screw Kit for use on HP Compaq nx4800 and
Compaq Presario V2000 models
373535-001 Menu control button board (includes bracket and cable, for
use only on HP Pavilion dv1000 computer models)
Table 3-5
Spare Parts: Sequential Part Number Listing
(Continued)
3–34 Maintenance and Service Guide
Illustrated Parts Catalog
Spare Part
Number Description
373625-001 4X DVD+RW/R and CD-RW Combo Drive for use on
HP Pavilion dv1000 models
373626-001 4X DVD+RW/R and CD-RW Combo Drive for use on
Compaq Presario V2000 models
373979-001 Power cord for use in Canada, French Canada, Latin America,
Taiwan, Thailand, and the United States
373979-011 Power cord for use in Australia and New Zealand
373979-021 Power cord for use in Belgium, Europe, Finland, France,
Germany, Greece, the Netherlands, Norway, Portugal, Spain,
and Sweden
373979-031 Power cord for use in Australia, Hong Kong, New Zealand,
and the United Kingdom
373979-061 Power cord for use in Italy
373979-081 Power cord for use in Denmark
373979-111 Power cord for use in Switzerland
373979-291 Power cord for use in Japan
373979-AA1 Power cord for use in People’s Republic of China
373979-AB1 Power cord for use in Taiwan
373979-AD1 Power cord for use in Korea
373979-BB1 Power cord for use in Israel
374625-001 Speaker assembly for use on HP Compaq nx4800 and
Compaq Presario V2000 models
375979-001 Processor, Intel Pentium M 710 (1.4-GHz) with
400-MHz FSB (includes thermal pad)
375980-001 Hard drive, 60-GB, 5400-rpm (includes frame and connector)
Table 3-5
Spare Parts: Sequential Part Number Listing
(Continued)
Illustrated Parts Catalog
Maintenance and Service Guide 3–35
Spare Part
Number Description
375981-001 4X DVD±RW/R and CD-RW Combo Drive for use on
HP Pavilion dv1000 models
375982-001 4X DVD±RW/R and CD-RW Combo Drive for use on
Compaq Presario V2000 models
375983-001 8X DVD±RW/R and CD-RW Combo Drive for use on
HP Pavilion dv1000 models
375984-001 8X DVD±RW/R and CD-RW Combo Drive for use on
Compaq Presario V2000 models
376588-001 Processor, Intel Pentium 705 (1.5-GHz) with
400-MHz FSB (includes thermal pad)
376651-001 Mini PCI communications card, Bluetooth Wireless LAN
376652-001 Mini PCI communications card, Bluetooth Wireless LAN
377651-001 Hard drive, 80-GB, 5400-rpm (includes frame and connector)
380032-001 Processor, Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB
(includes thermal pad)
380033-001 Processor, Intel Celeron M 360 (1.4-GHz) with 400-MHz FSB
(includes thermal pad)
380690-001 Processor, Intel Pentium M 715A (1.5-GHz) with
400-MHz FSB (includes thermal pad)
381062-001 855 system board for use on full-featured HP Pavilion dv1000
models in countries other than Japan
381063-001 852GM system board for use on full-featured HP Pavilion
dv1000 models in Japan
381721-001 Hard drive, 100-GB, 4200-rpm (includes frame and connector)
382077-001 Left and right display hinge covers and brackets for use on
HP Pavilion dv1000 models
Table 3-5
Spare Parts: Sequential Part Number Listing
(Continued)
3–36 Maintenance and Service Guide
Illustrated Parts Catalog
Spare Part
Number Description
382078-001 Left and right display hinge covers and brackets for use on
HP Compaq nx4800 and Compaq Presario models
383431-001 Processor, Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB
(includes thermal pad)
385869-001 PC Card assembly, silver, with 1-dot PC Card eject button
383876-001 Processor, Intel Celeron M 370 (1.5-GHz) with 400-MHz FSB
(includes thermal pad)
383877-001 8X DVD±RW/R and CD-RW Combo Drive, LightScribe, for
use on HP Pavilion dv1000 models
383878-001 8X DVD±RW/R and CD-RW Combo Drive, LightScribe, for
use on Compaq Presario V2000 models
389524-001 PC Card assembly, black, with 3-dot PC Card eject button
389525-001 PC Card assembly, black, with 1-dot PC Card eject button
389896-001 8X DVD±RW/R and CD-RW Dual Layer Combo Drive for use
on HP Pavilion dv1000 models
389897-001 8X DVD±RW/R and CD-RW Dual Layer Combo Drive for use
on Compaq Presario V2000 models
391884-001 855 system board for use on full-featured HP Pavilion dv1000
models in Japan
394186-001 EMI Gasket Kit for use on all models
395825-001 Processor, Intel Pentium M 725A (1.6-GHz) with
400-MHz FSB (includes thermal pad)
398065-001 6-cell, 4.0-AHr battery pack
Table 3-5
Spare Parts: Sequential Part Number Listing
(Continued)
Maintenance and Service Guide 4–1
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and
safe removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
Magnetic screwdriver
Phillips P0 screwdriver
5.0-mm socket for system board screwlocks
Flat-bladed screwdriver
Tool kit—includes connector removal tool, loopback plugs,
and case utility tool
4.2 Service Considerations
The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.
As you remove each subassembly from the computer, place
the subassembly (and all accompanying screws) away from
the work area to prevent damage.
4–2 Maintenance and Service Guide
Removal and Replacement Preliminaries
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
ÄCAUTION: When servicing the computer, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the computer, damage to a
removable drive, or loss of information, observe the following
precautions:
Before removing or inserting a hard drive, shut down the
computer. If you are unsure whether the computer is off or
in Hibernation, turn the computer on, and then shut it down
through the operating system.
Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive and ensure that the optical
drive tray is closed.
Removal and Replacement Preliminaries
Maintenance and Service Guide 4–3
Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
Handle drives on surfaces covered with at least one inch of
shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, CD-ROM drive, or a diskette
drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package, “FRAGILE: Handle With Care.
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not
be affected at all and can work perfectly throughout a normal
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4–4 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
Place items on a grounded surface before removing items
from their containers.
Always be properly grounded when touching a sensitive
component or assembly.
Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
Removal and Replacement Preliminaries
Maintenance and Service Guide 4–5
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
Cover the workstation with approved static-shielding material
(refer to Table 4-2, “Static-Shielding Materials”).
Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
When using fixtures that must directly contact dissipative
surfaces, only use fixtures made of static-safe materials.
Keep the work area free of nonconductive materials, such
as ordinary plastic assembly aids and Styrofoam.
Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing
connectors or test equipment.
4–6 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes:
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of
one megohm resistance
Static-dissipative tables or floor mats with hard ties to
the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
Removal and Replacement Preliminaries
Maintenance and Service Guide 4–7
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
A product can be degraded by as little as 700 V.
Table 4-2
Static-Shielding Materials
Material Use Voltage Protection Level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
5–2 Maintenance and Service Guide
Removal and Replacement Procedures
5.1 Serial Number
Report the computer serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the computer.
Serial Number Location
Removal and Replacement Procedures
Maintenance and Service Guide 5–3
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing computer components.
Disassembly Sequence Chart
Section Description # of Screws Removed
5.3 Preparing the Computer for
Disassembly
Battery pack 0
5.4 Hard Drive 2 to remove hard drive
4 to disassemble hard drive
5.5 Computer Feet 0
5.6 Memory Module 2 loosened
5.7 Mini PCI Communications Card 1 loosened
ÄTo prevent an unresponsive system and the display of a
warning message, install only a Mini PCI device authorized
for use in the computer by the governmental agency that
regulates wireless devices in your country. If you install a
device and then receive a warning message, remove the
device to restore computer functionality. Then contact
Customer Care.
5.8 Optical Drive 1
5.9 Switch Cover HP Pavilion dv1000 = 3
HP Compaq nx4800 and
Compaq Presario V2000 = 2
5.10 Keyboard HP Pavilion dv1000 = 2
HP Compaq nx4800 and
Compaq Presario V2000 = 4
5–4 Maintenance and Service Guide
Removal and Replacement Procedures
5.3 Preparing the Computer for
Disassembly
Before you begin any removal or installation procedures:
1. Shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Section Description # of Screws Removed
5.11 Display Assembly 4
5.12 Base Enclosure HP Pavilion dv1000 = 19
HP Compaq nx4800 and
Compaq Presario V2000 = 18
5.13 USB/S-Video Controller Board 2
5.14 Speaker Assembly 0
5.15 RTC Battery 0
5.16 Menu Control Button Board 4
5.17 Heat Sink 3
5.18 Fan 2
5.19 Processor 0
5.20 System Board 4
5.21 LED Board HP Pavilion dv1000 = 3
HP Compaq nx4800 and
Compaq Presario V2000 = 2
Disassembly Sequence Chart
(Continued)
Removal and Replacement Procedures
Maintenance and Service Guide 5–5
4. Remove the battery pack by following these steps:
a. Turn the computer upside down with the front panel
toward you.
b. Slide and hold the battery release latch 1 to the left. (The
front edge of the battery pack disengages from the
computer.)
c. Lift the front edge of the battery pack 2 and swing it
back.
d. Remove the battery pack.
Removing the Battery Pack
Reverse the above procedure to install the battery pack.
Battery Pack Spare Part Number Information
12-cell, 8.8-AHr
6-cell, 4.4-AHr
6-cell, 4.0-AHr
367760-001
367759-001
398065-001
5–6 Maintenance and Service Guide
Removal and Replacement Procedures
5.4 Hard Drive
Hard Drive Spare Part Number Information
5400-rpm
80-GB
60-GB
377651-001
375980-001
4200-rpm
100-GB
80-GB
60-GB
40-GB
381721-001
367788-001
367787-001
367786-001
Removal and Replacement Procedures
Maintenance and Service Guide 5–7
1. Loosen the two PM2.0×5.0 screws 1 that secure the hard
drive cover to the computer.
2. Lift the left side of the cover 2 and swing it to the right.
3. Remove the hard drive cover.
The hard drive cover is included in the Miscellaneous
Plastics Kits, spare part numbers 367765-001 (for use on
HP Pavilion dv1000 models) and 367766-001 (for use on HP
Compaq nx4800 and Compaq Presario V2000 models).
Removing the Hard Drive Cover
5–8 Maintenance and Service Guide
Removal and Replacement Procedures
4. Grasp the mylar tab 1 on the left side of the hard drive and
lift the hard drive 2 until it disconnects from the computer.
5. Slide the hard drive to the left and remove it from the hard
drive bay.
Removing the Hard Drive
Removal and Replacement Procedures
Maintenance and Service Guide 5–9
6. Remove the four PM2.5×4.0 screws 1 that secure the
hard drive frame to the hard drive.
7. Lift the frame 2 to remove if from the hard drive.
8. Slide the hard drive connector 3 off the hard drive.
Removing the Hard Drive Frame and Connector
Reverse the above procedure to install and reassemble the
hard drive.
5–10 Maintenance and Service Guide
Removal and Replacement Procedures
5.5 Computer Feet
The computer feet are adhesive-backed rubber pads. The feet are
included in the Miscellaneous Plastics Kits, spare part numbers
367765-001 (for use on HP Pavilion dv1000 models) and
367766-001 (for use on HP Compaq nx4800 and
Compaq Presario V2000 models). The feet attach to the base
enclosure as illustrated below.
Replacing the Computer Feet
5.6 Memory Module
Memory Module Spare Part Number Information
1024-MB
512-MB
256-MB
367775-001
367774-001
367773-001
5–12 Maintenance and Service Guide
Removal and Replacement Procedures
5. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module. (The right side
of the module rises away from the computer.)
6. Slide the module 2 away from the socket at an angle.
Memory modules are designed with slots to prevent incorrect
installation into the memory module socket.
Removing the Memory Module
Reverse the above procedure to install a memory module.
5–14 Maintenance and Service Guide
Removal and Replacement Procedures
2. Loosen the PM2.0×5.0 screw 1 that secures the Mini PCI
compartment cover to the computer.
3. Lift the rear edge of the Mini PCI compartment cover 2, and
then swing it forward.
4. Remove the Mini PCI compartment cover.
The Mini PCI compartment cover is included in the
Miscellaneous Plastics Kits, spare part numbers 367765-001
(for use on HP Pavilion dv1000 models) and 367766-001 (for
use on HP Compaq nx4800 and
Compaq Presario V2000 models).
Removing the Mini PCI Compartment Cover
5–16 Maintenance and Service Guide
Removal and Replacement Procedures
5.8 Optical Drive
1. Prepare the computer for disassembly (Section 5.3).
Optical Drive Spare Part Number Information
For use on HP Pavilion dv1000 models
8X DVD-ROM Drive
24X DVD/CD-RW Combo Drive
4X DVD+RW/R and CD-RW Combo Drive
4X DVD±RW/R and CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Drive, LightScribe
8X DVD±RW/R and CD-RW Dual Layer Combo Drive
367789-001
367790-001
373625-001
375981-001
375983-001
383877-001
383896-001
For use on HP Compaq nx4800 and Compaq Presario V2000
models
8X DVD-ROM Drive
24X DVD/CD-RW Combo Drive
4X DVD+RW/R and CD-RW Combo Drive
4X DVD±RW/R and CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Drive
8X DVD±RW/R and CD-RW Combo Drive, LightScribe
8X DVD±RW/R and CD-RW Dual Layer Combo Drive
373524-001
373525-001
373626-001
375982-001
375984-001
383878-001
389897-001
Removal and Replacement Procedures
Maintenance and Service Guide 5–17
2. Remove the PM2.0×7.0 screw 1 that secures the optical
drive to the computer.
3. Insert a thin tool, such as a paper clip, into the media tray
release hole 2. (The optical drive media tray releases from
the optical drive.)
4. Use the media tray frame to slide the optical drive 3 out of
the computer.
5. Remove the optical drive.
Removing the Optical Drive
Reverse the above procedure to install an optical drive.
5–18 Maintenance and Service Guide
Removal and Replacement Procedures
5.9 Switch Cover
1. Prepare the computer for disassembly (Section 5.3).
2. Position the computer with the rear panel toward you.
Switch Cover Spare Part Number Information
For use on HP Pavilion dv1000 models with wireless capability 367781-001
For use on HP Pavilion dv1000 models without wireless
capability
367780-001
For use on HP Compaq nx4800 and Compaq Presario V2000
models with a 1394 port, S-Video-out jack, expansion port, and
Memory Reader with wireless capability
367782-001
For use on HP Compaq nx4800 and Compaq Presario V2000
models with a 1394 port, S-Video-out jack, expansion port, and
Memory Reader without wireless capability
367779-001
For use on Compaq Presario V2000 models without a 1394
port, S-Video-out jack, expansion port, and Memory Reader
373532-001
5–20 Maintenance and Service Guide
Removal and Replacement Procedures
4. Turn the computer display-side up with the front panel
toward you.
5. Open the computer as far as possible.
6. Insert a flat-blade screwdriver 1 under the outside edges of
the display hinge covers.
7. Lift the outside edges of the hinge covers 2 until the switch
cover disengages from the computer.
Releasing the Switch Cover, HP Pavilion dv1000 models Only
5–22 Maintenance and Service Guide
Removal and Replacement Procedures
Steps 10 through 14 apply only to HP Compaq nx4800 and
Compaq Presario V2000 models.
10. Remove the two PM2.0×4.0 screws that secure the switch
cover to the computer.
Removing the Switch Cover Screws, HP Compaq nx4800 and
Compaq Presario V2000 models Only
Removal and Replacement Procedures
Maintenance and Service Guide 5–25
2. Remove the optical drive (Section 5.8).
3. Remove the switch cover (Section 5.9).
4. Close the computer.
5. Turn the computer upside down with the rear panel
toward you.
Steps 6 through 11 apply only to HP Pavilion dv1000 models.
See steps 12 through 15 in this section for information on
removing the keyboard on HP Compaq nx4800 and Compaq
Presario V2000 models.
6. Remove the two PM2.0×4.0 screws that secure the keyboard
to the computer.
Removing the Keyboard Screws, HP Pavilion dv1000 models Only
5–26 Maintenance and Service Guide
Removal and Replacement Procedures
7. Turn the computer display-side up with the front panel
toward you.
8. Open the computer as far as possible.
9. Lift the rear edge of the keyboard and swing it forward until it
rests on the palm rest.
Releasing the Keyboard, HP Pavilion dv1000 models Only
Removal and Replacement Procedures
Maintenance and Service Guide 5–29
14. Release the ZIF connector 1 to which the keyboard cable is
connected and disconnect the keyboard cable 2 from the
system board.
Disconnecting the Keyboard Cable, HP Compaq nx4800 and
Compaq Presario V2000 models Only
15. Remove the keyboard.
Reverse the above procedure to install the keyboard.
5–30 Maintenance and Service Guide
Removal and Replacement Procedures
5.11 Display Assembly
1. Prepare the computer for disassembly (Section 5.3).
2. Remove the memory module compartment (Section 5.6) and
Mini PCI compartment covers (Section 5.7).
Display Assembly Spare Part Number Information
For use on HP Pavilion dv1000 models
14.0-inch, WXGA, SVA with Brightview
14.0-inch, WXGA
373054-001
367783-001
For use on HP Compaq nx4800 models
14.0-inch, WXGA, SVA with Brightview
14.0-inch, WXGA
373060-001
373528-001
For use on Compaq Presario V2000 models
14.0-inch, WXGA, SVA with Brightview
14.0-inch, WXGA
373055-001
367784-001
Left and right display hinge covers and brackets
For use on HP Pavilion dv1000 models
For use on HP Compaq nx4800 and Compaq Presario models
382077-001
382078-001
5–32 Maintenance and Service Guide
Removal and Replacement Procedures
9. Disconnect the display cable 1 from the system board.
10. Remove the tape 2 that secures the wireless antenna cables
to the top cover.
11. Remove the cables from the clips 3 in the top cover.
Disconnecting the Display Cable and Removing the Wireless
Antenna Cables


Produktspezifikationen

Marke: HP
Kategorie: Laptop
Modell: Pavilion DV1000

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