HP OMEN GT13-0630nd Bedienungsanleitung
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User Guide
© Copyright 2015, 2017, 2018 HP
Development Company, L.P.
Intel, Celeron, Pentium, and Thunderbolt are
trademarks of Intel Corporation in the U.S. and
other countries. Windows is either a registered
trademark or trademark of Microsoft
Corporation in the United States and/or other
countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Sixth Edition: May 2018
First Edition: August 2015
Document Part Number: 823891-006
Product notice
This guide describes features that are common
to most products. Some features may not be
available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees may apply and
additional requirements may apply over time
for updates. Go to http://www.microsoft.com
for details.
To access the latest user guides or manuals for
your product, go to http://www.hp.com/
support, and select your country. Select Find
your product, and then follow the on-screen
instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the
computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block Also, do not allow the AC adapter to come into contact with the airow.
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits by the International Standard for Safety dened
of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Processor setting (select products only)conguration
IMPORTANT: Select products are with an Intel® Pentium® N35xx/N37xx series or a Celeron® congured
N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is
congured as described, do not change the processor setting in from 4 or 2 conguration mscong.exe
processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory
reset to restore the original settings.
v
vi Processor setting (select products only)conguration
Table of contents
1 Getting information ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 3
Locating hardware ................................................................................................................................................. 3
Locating software .................................................................................................................................................. 3
Setting up your computer ...................................................................................................................................... 3
3 Connecting to a network ................................................................................................................................ 7
Connecting to a wireless network ......................................................................................................................... 7
Connecting to a wired network—LAN (select products only) ............................................................................... 9
4 Enjoying entertainment features .................................................................................................................. 11
Using the camera (select products only) ............................................................................................................. 11
Using audio .......................................................................................................................................................... 11
Using video .......................................................................................................................................................... 12
5 Navigating the screen .................................................................................................................................. 18
Using touch gestures ........................................................................................................................................... 18
Using the keyboard and mouse ........................................................................................................................... 18
6 Maintaining your computer .......................................................................................................................... 20
Improving performance ....................................................................................................................................... 20
Updating programs and drivers .......................................................................................................................... 21
Cleaning your computer ...................................................................................................................................... 21
Traveling with or shipping your computer .......................................................................................................... 22
7 Securing your computer and information ....................................................................................................... 24
Computer security features ................................................................................................................................. 24
8 Troubleshooting .......................................................................................................................................... 25
Computer does not start ..................................................................................................................................... 25
Power ................................................................................................................................................................... 26
Display (monitor) (select products only) ............................................................................................................. 26
Keyboard and mouse (with cable) ....................................................................................................................... 27
Keyboard and mouse (wireless) .......................................................................................................................... 27
vii
Speakers and sound ............................................................................................................................................. 27
Internet access ..................................................................................................................................................... 28
Software troubleshooting ................................................................................................................................... 28
9 Using HP PC Hardware Diagnostics ................................................................................................................ 30
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 30
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 31
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 33
10 Backing up, restoring, and recovering .......................................................................................................... 35
Backing up information and creating recovery media ........................................................................................ 35
Restoring and recovery ........................................................................................................................................ 36
11 ............................................................................................................................................ 37Specications
Operating ...................................................................................................................................... 37specications
12 Electrostatic Discharge .............................................................................................................................. 38
13 Accessibility .............................................................................................................................................. 39
Accessibility ......................................................................................................................................................... 39
Standards and legislation .................................................................................................................................... 41
Useful accessibility resources and links .............................................................................................................. 43
Contacting support .............................................................................................................................................. 44
14 Support information .................................................................................................................................. 46
How to get help .................................................................................................................................................... 46
Where to get help ................................................................................................................................................ 46
Customer support for repairs .............................................................................................................................. 47
Before upgrading your hardware ........................................................................................................................ 47
Index ............................................................................................................................................................. 48
viii
1 Getting information
Tasks Instructions
●Set up your computer or posterSetup Instructions Quick Setup
– or –
See Getting to know your computer on page 3.
●Connect to the Internet See Connecting to a network on page 7.
●Recover factory settings See Backing up, restoring, and recovering on page 35.
●See how-to videos about using the
features of your computer
Go to http://www.hp.com/supportvideos (English only).
●Learn how to use the Windows® operating
system
●Find Windows password information
●Find links to driver updates
●Read frequently asked questions
Get Help app:
▲Select the Start Get Help button, and then select the app.
●Troubleshoot the most common
computer hardware and software issues
See Troubleshooting on page 25.
●Find electronic user guides and
specications for your computer model
To access the latest user guides or manuals for your product, go to http://www.hp.com/support,
and select your country. Select , and then follow the on-screen instructions.Find your product
●Order parts and additional nd
troubleshooting help
●Upgrade or replace components of your
computer
●Connect to a TV (select products only)
For HP support, go to http://www.hp.com/support.
●Get up-to-date information and help from
the Windows community
Go to http://www.hp.com/support/consumer-forum.
●Maintain your computer HP Support Assistant maintains your computer performance and resolves problems quickly by
using automated updates, diagnostic tools, and guided assistance.
▲Type in the taskbar search box, and then select the support HP Support Assistant app.
– or –
See Maintaining your computer on page 20.
●Find safety and regulatory notices Regulatory, Safety and Environmental Notices
To access this document:
▲Select the Start HP Help and Support HP Documentation button, select , and then select .
‒ or –
▲Select the Start HP button, select , and then select .HP Documentation
●Find ergonomic information Safety & Comfort Guide
To access this guide:
1
Tasks Instructions
▲Select the Start HP Help and Support HP Documentation button, select , and then select .
‒ or –
▲Select the Start HP button, select , and then select .HP Documentation
‒ or –
▲Go to http://www.hp.com/ergo.
IMPORTANT: You must be connected to the Internet to access the latest version of the user
guide.
●Find computer warranty information Limited Warranty*
To access this document:
▲Select the Start HP Help and Support HP Documentation button, select , and then select .
‒ or –
▲Select the Start HP button, select , and then select .HP Documentation
‒ or –
▲Go to http://www.hp.com/go/orderdocuments.
IMPORTANT: You must be connected to the Internet to access the latest version of the user
guide.
*You can your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries nd
or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can
request a copy from http://www.hp.com/go/orderdocuments. For products purchased in Asia you can write to HP at POD, PO Box 161, Pacic,
Kitchener Road Post Singapore 912006. Include your product name, and your name, phone number, and postal address.Oice,
2 Chapter 1 Getting information
2 Getting to know your computer
Locating hardware
Your computer features top-rated components. This chapter provides details about your components, where
they’re located, and how they work.
To out what hardware is installed on your computer:nd
▲Type in the taskbar search box, and then select the app.device manager Device Manager
A list displays all the devices installed on your computer.
For information about system hardware components and the system BIOS version number, press +fn esc
(select products only).
Locating software
To out what software is installed on your computer:nd
▲Right-click the Start button, and then select Apps and Features.
Setting up your computer
WARNING! To reduce the risk of electrical shock or damage to your equipment:
●Place the computer in a location away from water, dust, moisture, and soot. These environmental
factors can increase the temperature inside your computer or cause or electrocution.re
●Do not disable the power cord grounding pin. The grounding pin is an important safety feature.
●Plug the power cord into an AC outlet that is easily accessible at all times.
●Disconnect power from the equipment by unplugging the power cord from the AC outlet. To prevent
direct exposure to the laser beam, do not try to open the enclosure of the CD or DVD drive.
●The power supply is preset for the country or region in which you purchased your computer. If you move,
check the voltage requirements for your new location before plugging the computer into an AC outlet.
To reduce the risk of serious injury read the Safety & Comfort Guide. To access this guide, go to
http://www.hp.com/ergo.
1. Place the computer so that all ventilation openings are unobstructed and cabling is not in a walkway or
where it can be stepped on or damaged by placing furniture on it.
2. When connecting all power cords from the monitor, computer, and accessories to an uninterruptible
power supply (UPS), it is recommended that you use a power surge protection detection device. If the
computer has a television tuner, or a modem or telephone connection, protect the computer by using
surge protection with these signal inputs as well. Connect the television cable or the telephone line cord
to the surge protection device, and then connect the device to the computer.
3. Download and install operating system updates.
Locating hardware 3
a. Find out what operating system and version your computer is currently running.
Select the Start button, select the icon , select Settings System, and then select .About
b. Go to http://www.hp.com/support.
c. Find your productSelect , and then follow the on-screen instructions.
4. Look in the computer box for additional printed details or updates.
After you complete the initial computer setup, you might want to install additional hardware devices or
software. Check the operating system, memory, and other requirements listed for these items before
purchasing them for your computer. Follow the software manufacturer's directions to install the new
software.
NOTE: Use only licensed original software. Installing copied software could result in an unstable
installation, infect the computer with a virus, or be illegal.
NOTE: A security solution is designed as a deterrent, but it might not be able to prevent theft, mishandling,
or software attacks.
Adjusting Low Blue Light Mode (select products only)
Decreasing the blue light emitting from the display reduces the blue light exposure to your eyes. HP
computers provide a setting to reduce blue light output and create a more relaxing and less stimulating image
while you read content on the screen. To adjust your monitor to a comfortable viewing light, follow the steps
below.
To adjust the blue light output from the display:
1. Open the HP Display Control app.
2. Select your desired setting:
●Low Blue Light: TUV Reduces the blue light for improved eye comfortcertied.
●Night: Adjusts to the lowest blue light and reduces the impact on sleep
●Reading: Optimizes blue light and brightness for indoor viewing
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup, and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
located on the Web at http://www.hp.com/ergo.
Shutting down (turning the computero)
CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before
shutting down the computer.
The Shut down command closes all open programs, including the operating system, and then turns the o
display and computer.
Shut down the computer under any of the following conditions:
●When you need to access components inside the computer
●When you are connecting an external hardware device that does not connect to a USB or video port or to
a headphone or microphone jack
●When the computer will be unused and disconnected from external power for an extended period
4 Chapter 2 Getting to know your computer
Although you can turn the computer with the power button, the recommended procedure is to use the o
Windows Shut down command.
NOTE: If the computer is in the Sleep state or in Hibernation, exit Sleep or Hibernation by rst briey
pressing the power button.
1. Save your work and close all open programs.
2. Select the Start button, select the icon, and then select .Power Shut down
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the
following emergency procedures in the sequence provided:
●Press +ctrl alt delete+ , select the Power icon, and then select .Shut down
●Press and hold the power button for at least 10 seconds.
●Disconnect the computer from external power.
USB ports
Your computer may have one or more of the listed types of USB ports.
Component Description
(1) USB port Connects a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provides data transfer.
(2) USB SuperSpeed port Connects a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provides high-speed data transfer.
(3)
– or –
USB SuperSpeed Plus port Connects a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provides high-speed data transfer.
(4) USB Type-C port Connects a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provides data transfer.
NOTE: Cables and/or adapters (purchased separately) may be
required.
(5) USB Type-C SuperSpeed port Connects a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provides high-speed data transfer.
NOTE: Cables and/or adapters (purchased separately) may be
required.
(6)
– or –
USB Type-C SuperSpeed Plus port Connects a USB device, such as a cell phone, camera, activity
tracker, or smartwatch, and provides high-speed data transfer.
NOTE: Cables and/or adapters (purchased separately) may be
required.
Setting up your computer 5
Component Description
(7) USB Type-C Thunderbolt port with HP Sleep and
Charge
Even when the computer is connects and charges most USB o,
devices that have a Type-C connector, such as a cell phone,
camera, activity tracker, or smartwatch, and provides high-
speed data transfer.
– and –
Connects a display device that has a USB Type-C connector,
providing DisplayPort output.
NOTE: Your computer may also support a Thunderbolt™
docking station.
NOTE: Cables and/or adapters (purchased separately) may be
required.
6 Chapter 2 Getting to know your computer
3 Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe and access
information from millions of websites using your computer and a wired or wireless network connection. This
chapter will help you get connected to that world.
Connecting to a wireless network
Your computer may be equipped with one or more of the following wireless devices:
●WLAN device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi
networks, wireless LANs, or WLANs) in corporate your home, and public places such as airports, oices,
restaurants, shops, hotels, and universities. In a WLAN, the mobile wireless device in your coee
computer communicates with a wireless router or a wireless access point.
●HP Mobile Broadband Module—Gives you wireless connectivity over a wireless wide area network
(WWAN), a much larger area. Mobile network operators install base stations (similar to cell phone
towers) throughout large geographic areas, eectively providing coverage across entire states, regions,
or even countries.
●Bluetooth® device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled
devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device
communicates directly with other devices, and devices must be relatively close together—typically
within 10 meters (approximately 33 feet) of each other.
Using the wireless controls
You can control the wireless devices in your computer using one or more of these features:
●Airplane mode key (also called wireless button or wireless key) (referred to in this chapter as airplane
mode key)
●Operating system controls
Airplane mode key
The computer may have an airplane mode key, one or more wireless devices, and one or two wireless lights.
All the wireless devices on your computer are enabled at the factory.
The wireless light indicates the overall power state of your wireless devices, not the status of individual
devices.
Operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network, and
diagnose and repair network problems.
To use operating system controls:
▲On the taskbar, right-click the network status icon, and then select .Open Network & Internet Settings
‒ or –
▲On the taskbar, select the network status icon, and then select .Network and Sharing Center
Connecting to a wireless network 7
Connecting to a WLAN
NOTE: When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The ISP will
help set up the modem, install a network cable to connect your wireless router to the modem, and test the
Internet service.
To connect to a WLAN, follow these steps:
1. Be sure that the WLAN device is on.
2. On the taskbar, right-click the network status icon, and then connect to one of the available networks.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Enter the code, and
then select Next to complete the connection.
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to:
1. On the taskbar, right-click the network status icon, and then select Open Network & Internet
Settings.
‒ or –
On the taskbar, select the network status icon, and then select .Network & Internet Settings
2. Network & Internet Status Network and Sharing CenterUnder the section, select .
3. Set up a new connection or networkSelect .
A list of options is displayed, allowing you to manually search for and connect to a network or to
create a new network connection.
3. Follow the on-screen instructions to complete the connection.
After the connection is made, right-click the network status icon at the far right of the taskbar, to verify the
name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN implementation, router
manufacturer, and interference from other electronic devices or structural barriers such as walls and oors.
Using HP Mobile Broadband (select products only)
Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer,
when used with a mobile operator’s network, gives you the freedom to connect to the Internet, send e-mail,
or connect to your corporate network without the need for Wi-Fi hotspots.
You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband
service. The number may be printed on a label located on the bottom of your computer, inside the battery bay,
under the service door, or on the back of the display.
‒ or –
1. On the taskbar, select the network status icon.
2. Select Network & Internet Settings.
3. Under the section, select Network & Internet Cellular Advanced Options, and then select .
Some mobile network operators require the use of a subscriber identity module (SIM) card. A SIM card
contains basic information about you, such as a personal number (PIN), as well as network identication
information. Some computers include a SIM card that is preinstalled. If the SIM card is not preinstalled, it may
8 Chapter 3 Connecting to a network
be included with the HP Mobile Broadband documents provided with your computer, or the mobile network
operator may provide it separately from the computer.
For information about HP Mobile Broadband and how to activate service with a preferred mobile network
operator, see the HP Mobile Broadband information included with your computer.
Using GPS (select products only)
Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location,
speed, and direction information to GPS-equipped systems.
To enable GPS, make sure location is enabled under the Location setting.
1. Type in the taskbar search box, and then make the selection for location.location
2. Follow the on-screen instructions for using location settings.
Using Bluetooth wireless devices (select products only)
A Bluetooth device provides short-range wireless communications that replace the physical cable connections
that traditionally link electronic devices such as the following:
●Computers (desktop, notebook)
●Phones (cellular, cordless, smartphone)
●Imaging devices (printer, camera)
●Audio devices (headset, speakers)
●Mouse
●External keyboard
Connecting Bluetooth devices
Before you can use a Bluetooth device, you must establish a Bluetooth connection.
1. Type in the taskbar search box, and then select bluetooth Bluetooth and other devices settings.
2. Select Add Bluetooth or other device.
3. Select your device from the list, and then follow the on-screen instructions.
NOTE: If the device requires a pairing code is displayed. On the device you are adding, follow the verication,
on-screen instructions to verify that the code on your device matches the pairing code. For more information,
refer to the documentation provided with the device.
NOTE: If your device does not appear in the list, be sure that Bluetooth on that device is turned on. Some
devices may have additional requirements; refer to the documentation provided with the device.
Connecting to a wired network—LAN (select products only)
Use a LAN connection if you want to connect the computer directly to a router in your home (instead of
working wirelessly), or if you want to connect to an existing network at your oice.
Connecting to a LAN requires an RJ-45 (network) cable and a network jack or an optional docking device or
expansion port, if there is no RJ-45 jack on the computer.
Connecting to a wired network—LAN (select products only) 9
To connect the network cable, follow these steps:
1. Plug the network cable into the network jack on the computer.(1)
2. Plug the other end of the network cable into a network wall jack or router.(2)
NOTE: If the network cable contains noise suppression circuitry , which prevents interference from (3)
TV and radio reception, orient the circuitry end of the cable toward the computer.
10 Chapter 3 Connecting to a network
4 Enjoying entertainment features
Use your HP computer as an entertainment hub to socialize via the camera, enjoy and manage your music,
and download and watch movies. Or, to make your computer an even more powerful entertainment center,
connect external devices like a monitor, projector, TV, speakers, or headphones.
Using the camera (select products only)
Your computer may have one or more cameras that enable you to connect with others for work or play.
Cameras may be front facing, rear facing, or pop up. See the Setup Instructions Quick Setup or poster provided
with your product for camera details.
Most cameras allow you to video chat, record video, and record still images. Some also provide HD (high-
denition), apps for gaming, or facial recognition software like Windows Hello. See Computer security
features on page 24 for details about using Windows Hello.
To use your camera, type in the taskbar search box, and then select camera Camera from the list of
applications.
Using audio
On your computer, or on select products using an external optical drive, you can play music CDs, download
and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video
to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or
headphones.
Connecting speakers (select products only)
On select products, you can attach wired speakers to your computer by connecting them to a USB port, to an
audio-out (headphone) or to an audio-out (headphone)/audio-in (microphone) combo jack on your computer.
To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect
high-denition speakers to the computer, see . Before connecting Setting up HDMI audio on page 15
speakers, lower the volume setting.
Connecting headphones (select products only)
WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones,
earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental
Notices.
To access this document:
▲Select the Start button, select , and then select .HP Help and Support HP Documentation
On select products, you can connect wired headphones to an audio-out (headphone) jack or to an audio-out
(headphone)/audio-in (microphone) combo jack on your computer.
To connect wireless headphones to your computer, follow the device manufacturer's instructions.
Using the camera (select products only) 11
Connecting a microphone (select products only)
On select products, connect a microphone to the audio-in (microphone) jack on the computer to record audio.
For best results when recording, speak directly into the microphone and record sound in a setting free of
background noise.
Connecting headsets (select products only)
WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones,
earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental
Notices.
To access this document:
▲Select the Start button, select , and then select .HP Help and Support HP Documentation
Headphones combined with a microphone are called headsets. On select products, you can connect wired
headsets to the audio-out (headphone)/audio-in (microphone) combo jack on your computer.
To connect wireless headsets to your computer, follow the device manufacturer's instructions.
Using sound settings
Use sound settings to adjust system volume, change system sounds, or manage audio devices.
To view or change sound settings:
▲Type in the taskbar search box, select control panel Control Panel, select Hardware and Sound,
and then select Sound.
Your computer may include an enhanced sound system by Bang & Olufsen, B&O Play, or another provider. As a
result, your computer may include advanced audio features that can be controlled through an audio control
panel to your sound system.specic
Use the audio control panel to view and control audio settings.
▲Type in the taskbar search box, select control panel Control Panel, select Hardware and Sound,
and then select the audio control panel to your system.specic
Using video
Your computer is a powerful video device that enables you to watch streaming video from your favorite
websites and download video and movies to watch on your computer when you are not connected to a
network.
To enhance your viewing enjoyment, use one of the video ports on the computer to connect an external
monitor, projector, or TV.
IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the
correct cable. Follow the device manufacturer's instructions.
For information on using your video features, refer to HP Support Assistant.
Connecting video devices using a USB Type-C cable (select products only)
NOTE: To connect a USB Type-C Thunderbolt™ device to your computer, you need a USB Type-C cable,
purchased separately.
12 Chapter 4 Enjoying entertainment features
To see video or high-resolution display output on an external Thunderbolt device, connect the Thunderbolt
device according to the following instructions:
1. Connect one end of the USB Type-C cable to the USB Type-C Thunderbolt port on the computer.
2. Connect the other end of the cable to the external Thunderbolt device.
3. Press the switch screen key, for example , to alternate the computer screen image between 4 display f4
states.
●PC screen only: View the screen image on the computer only.
●Duplicate: View the screen image simultaneously on both the computer and the external device.
●Extend: View the screen image extended across both the computer and the external device.
●Second screen only: View the screen image on the external device only.
Each time you press the key, the display state changes.
NOTE: For best results, especially if you choose the "Extend" option, increase the screen resolution of
the external device, as follows. Select the Start button, select the icon , and then select Settings
System Display. Under , select the appropriate resolution, and then select . Keep changes
Using video 13
Connecting video devices by using a VGA cable (select products only)
NOTE: To connect a VGA video device to your computer, you need an VGA cable, purchased separately.
To see the computer screen image on an external VGA monitor or projected for a presentation, connect a
monitor or projector to the computer's VGA port.
1. Connect the VGA cable from the monitor or projector to the VGA port on the computer as shown.
2. Press the switch screen key, for example , to alternate the screen image between 4 display states:f4
●PC screen only: View the screen image on the computer only.
●Duplicate: View the screen image simultaneously on both the computer and the external device.
●Extend: View the screen image extended across both the computer and the external device.
●Second screen only: View the screen image on the external device only.
Each time you press the key, the display state changes.
NOTE: For best results, especially if you choose the "Extend" option, increase the screen resolution of
the external device, as follows. Select the button, select the icon , and then select Start Settings
System Display. Under , select the appropriate resolution, and then select Keep changes.
14 Chapter 4 Enjoying entertainment features
Connecting video devices using an HDMI cable (select products only)
NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately.
To see the computer screen image on a TV or monitor, connect the device high-denition high-denition
according to the following instructions:
1. Connect one end of the HDMI cable to the HDMI port on the computer.
2. Connect the other end of the cable to the TV or monitor.high-denition
3. Press the switch screen key, for example , to alternate the computer screen image between 4 display f4
states:
●PC screen only: View the screen image on the computer only.
●Duplicate: View the screen image simultaneously on both the computer and the external device.
●Extend: View the screen image extended across both the computer and the external device.
●Second screen only: View the screen image on the external device only.
Each time you press the key, the display state changes.
NOTE: For best results, especially if you choose the "Extend" option, increase the screen resolution of
the external device, as follows. Select the button, select the icon , and then select Start Settings
System Display. Under , select the appropriate resolution, and then select Keep changes.
Setting up HDMI audio
HDMI is the only video interface that supports video and audio. After you connect an HDMI TV high-denition
to the computer, you can then turn on HDMI audio by following these steps:
1. Right-click the Speakers icon in the area at the far right of the taskbar, and then select notication
Playback devices.
2. On the tab, select the name of the digital output device.Playback
3. Click Set Default OK, and then click .
Using video 15
To return the audio stream to the computer speakers:
1. Right-click the Speakers icon in the area at the far right of the taskbar, and then click notication
Playback devices.
2. On the tab, click Playback Speakers.
3. Click Set Default OK, and then click .
Connecting digital display devices using a Dual-Mode DisplayPort cable (select
products only)
NOTE: To connect a digital display device to your computer, you need a Dual-Mode DisplayPort (DP-DP)
cable, purchased separately.
The Dual-Mode DisplayPort connects a digital display device such as a high-performance monitor or
projector. The Dual-Mode DisplayPort delivers higher performance than the VGA external monitor port and
improves digital connectivity.
1. Connect one end of the Dual-Mode DisplayPort cable to the Dual-Mode DisplayPort on the computer.
2. Connect the other end of the cable to the digital display device.
3. Press the switch screen key, for example , to alternate the computer screen image between 4 display f4
states:
●PC screen only: View the screen image on the computer only.
●Duplicate: View the same screen image simultaneously on both the computer and the external
device.
●Extend: View the screen image extended across both the computer and the external device.
●Second screen only: View the screen image on the external device only.
Each time you press the key, the display state changes.
NOTE: For best results, especially if you choose the "Extend" option, increase the screen resolution of
the external device, as follows. Select the button, select the icon , and then select Start Settings
System Display. Under , select the appropriate resolution, and then select Keep changes.
16 Chapter 4 Enjoying entertainment features
Discovering and connecting to Miracast-compatible wireless displays (select
products only)
To discover and connect to Miracast-compatible wireless displays without leaving your current apps, follow
the steps below.
To open Miracast:
▲Type in the taskbar search box, and then click project Project to a second screen Connect to a . Click
wireless display, and then follow the on-screen instructions.
Using video 17
5 Navigating the screen
You can navigate the computer screen in the following ways:
●Using touch gestures (select products only)
●Using the keyboard and mouse
Select computer models have special action keys or hot key functions on the keyboard to perform routine
tasks.
Using touch gestures
You can customize the touch gestures by changing settings, button click speed, and pointer congurations,
options.
Type in the taskbar search box, and then select control panel Control Panel Hardware and . Select
Sound Devices and Printers Mouse. Under , select .
NOTE: Touch gestures are not supported in all apps.
Using the keyboard and mouse
The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do
using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specic
functions.
TIP: The Windows key on the keyboard allows you to quickly return to the Start screen from an open
app or the Windows desktop. Press the key again to return to the previous screen.
NOTE: Depending on the country or region, the keys and keyboard functions of your keyboard may be
dierent from those discussed in this section.
Using the action keys or hot keys
You can quickly access information or perform functions by using certain keys and key combinations.
●Action keys—Perform an assigned function. The icons on the function keys at the top of the keyboard
illustrate the assigned function for that key.
To use an action key function, press and hold the key.
●Hot keys—A combination of the key and the key, the fn esc spacebar, or the appropriate action key.
To use a hot key, press the key, and then press the second key of the combination.briey fn briey
Depending on the computer model, your keyboard may support the following keys.
Icon Description
Opens the “How to get help in Windows 10” webpage.
18 Chapter 5 Navigating the screen
Icon Description
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Switches the screen image between display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing this key alternates the screen image from the computer
display to the monitor display to a simultaneous display on both the computer and the monitor.
Turns the keyboard backlight or on.o
NOTE: To conserve battery power, turn this feature.o
Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD).
Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD.
Plays the next track of an audio CD or the next section of a DVD or a BD.
Stops audio or video playback of a CD, a DVD, or a BD.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Mutes or restores speaker sound.
Turns the wireless feature on or o.
NOTE: A wireless network must be set up before a wireless connection is possible.
Turns the airplane mode and wireless feature on or o.
NOTE: The airplane mode key is also referred to as the wireless button.
NOTE: A wireless network must be set up before a wireless connection is possible.
Using the keyboard and mouse 19
6 Maintaining your computer
It is important to perform regular maintenance to keep your computer in optimal condition. This chapter
explains how to use tools like Disk Defragmenter and Disk Cleanup. It also provides instructions for updating
programs and drivers, steps to clean the computer, and tips for traveling with (or shipping) the computer.
Improving performance
You can improve the performance of your computer by performing regular maintenance tasks with tools such
as Disk Defragmenter and Disk Cleanup.
Using Disk Defragmenter
HP recommends using Disk Defragmenter to defragment your hard drive at least once a month.
NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.
To run Disk Defragmenter:
1. Connect the computer to AC power.
2. Type in the taskbar search box, and then select defragment Defragment and Optimize Drives.
3. Follow the on-screen instructions.
For additional information, access the Disk Defragmenter software Help.
Using Disk Cleanup
Use Disk Cleanup to search the hard drive for unnecessary that you can safely delete to free up disk space les
and help the computer run more eiciently.
To run Disk Cleanup:
1. Type in the taskbar search box, and then select disk Disk Cleanup.
2. Follow the on-screen instructions.
Using HP 3D DriveGuard (select products only)
HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the
following conditions:
●You drop the computer.
●You move the computer with the display closed while the computer is running on battery power.
A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal
operation.
NOTE: Only internal hard drives are protected by HP 3D DriveGuard. A hard drive installed in an optional
docking device or connected to a USB port is not protected by HP 3D DriveGuard.
NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for these
drives.
20 Chapter 6 Maintaining your computer
Identifying HP 3D DriveGuard status
The hard drive light on the computer changes color to show that the drive in a primary hard drive bay and/or
the drive in a secondary hard drive bay (select products only) is parked.
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues
and bring new features and options to your computer. For example, older graphics components might not
work well with the most recent gaming software. Without the latest driver, you would not be getting the most
out of your equipment.
Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition,
register to receive automatic when updates become available.notications
If you would like to update your programs and drivers, follow these instructions:
1. Type in the taskbar search box, and then select the app.support HP Support Assistant
‒ or –
Click the question mark icon in the taskbar.
2. Select My notebook, select the Updates tab, and then select Check for updates and messages.
3. Follow the on-screen instructions.
Cleaning your computer
Use the following products to safely clean your computer:
●Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, disposable
wipes, which come in a variety of brands)
●Alcohol-free glass-cleaning uid
●Solution of water and mild soap
●Dry cleaning cloth or a chamois (static-free cloth without oil)microber
●Static-free cloth wipes
CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure
that a cleaning product is safe for your computer, check the product contents to make sure that ingredients
such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not included in the
product.
Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and cleaning
agents can get trapped in the scratches.
Cleaning procedures
Follow the procedures in this section to safely clean your computer.
Updating programs and drivers 21
WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer
while it is on.
1. Turn the computer.o
2. Disconnect AC power.
3. Disconnect all powered external devices.
CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on
any computer surface. Liquids dripped on the surface can permanently damage internal components.
Cleaning the display
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that
a display is dry before you close the computer.
Cleaning the sides or cover
To clean the sides or cover, use a soft cloth or chamois moistened with one of the cleaning microber
solutions listed previously, or use an acceptable disposable wipe.
NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris.
Cleaning the TouchPad, keyboard, or mouse (select products only)
WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum
cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard
surface.
CAUTION: To prevent damage to internal components, do not allow liquids to drip between the keys.
●To clean the TouchPad, keyboard, or mouse, use a soft cloth or a chamois moistened with one microber
of the cleaning solutions listed previously or use an acceptable disposable wipe.
●To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of
compressed air with a straw extension.
Traveling with or shipping your computer
If you have to travel with or ship your computer, follow these tips to keep your equipment safe.
●Prepare the computer for traveling or shipping:
–Back up your information to an external drive.
–Remove all discs and all external media cards, such as memory cards.
–Turn and then disconnect all external devices.o
–Shut down the computer.
●Take along a backup of your information. Keep the backup separate from the computer.
●When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your
luggage.
CAUTION: Avoid exposing a drive to magnetic Security devices with magnetic include elds. elds
airport walk-through devices and security wands. Airport conveyer belts and similar security devices
that check carry-on baggage use X-rays instead of magnetism and do not damage drives.
22 Chapter 6 Maintaining your computer
●If you plan to use the computer during a listen for the announcement that tells you when ight, in-ight
you are allowed to use your computer. computer use is at the discretion of the airline.In-ight
●If you are shipping the computer or a drive, use suitable protective packaging and label the package
“FRAGILE.”
●The use of wireless devices may be restricted in some environments. Such restrictions may apply aboard
aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that
applies to the use of a wireless device in your computer, ask for authorization to use your computer
before you turn it on.
●If you are traveling internationally, follow these suggestions:
–Check the computer-related customs regulations for each country or region on your itinerary.
–Check the power cord and adapter requirements for each location in which you plan to use the
computer. Voltage, frequency, and plug vary.congurations
WARNING! To reduce the risk of electric shock, or damage to the equipment, do not attempt re,
to power the computer with a voltage converter kit sold for appliances.
Traveling with or shipping your computer 23
7 Securing your computer and information
Your computer includes features that help protect the integrity of your system and its data from unauthorized
access. Review these features to ensure proper use.
Computer security features
Computer risk Computer feature
Unauthorized use of the computer or
user account
User password
A is a group of characters that you choose. These characters must be entered to authorize password
access to your computer information.
‒ or –
Windows Hello (select products only)
On products equipped with a reader or an infrared camera, you can use Windows Hello to sign ngerprint
in by swiping your or looking at the camera.nger
To set up Windows Hello, follow these steps:
1. Select the Start Settings button, select the icon , select Accounts, and then select Sign-in
options.
2. Under Windows Hello, follow the on-screen instructions to add both a password and a 4-digit PIN,
and then enroll your or facial ID.ngerprint
Unauthorized access to Setup Utility,
BIOS settings, and other system
identication information
Administrator password
Computer viruses Antivirus software
The free trial antivirus software that is preinstalled on your computer can detect most viruses, remove
them, and, in most cases, repair damage caused by viruses. For protection against new viruses beyond the
trial period, purchase an extended service.
Unauthorized access to data and
ongoing threats to the computer
Firewall software
●Windows includes software preinstalled on the computer.rewall
●The antivirus software, which is preinstalled on the computer, includes software.rewall
Windows critical security updates
Updates to the Windows operating system
24 Chapter 7 Securing your computer and information
8 Troubleshooting
If you have problems using any peripheral devices such as a monitor or a printer with your computer, for more
extensive troubleshooting refer to the documentation provided by the product manufacturer. The following
tables present some issues you might encounter while installing, starting up, or using your computer and
suggest possible solutions.
For more information or for additional troubleshooting options, go to http://www.hp.com/support. Select
Find your product, and then follow the on-screen instructions.
Computer does not start
Symptom Possible solution
Error message: hard
drive error
1. Restart the computer.
a. Press +ctrl alt delete+ .
b. PowerSelect the icon, and then select Restart.
– or –
Press and hold the power button on the computer for 5 or more seconds to turn the computer, and then press the o
button to turn on the computer.
2. If Windows opens, immediately back up all important data to a backup hard drive.
3. Contact support (regardless of whether Windows started or not).
Computer will not turn
on or start
Be sure that the cables connecting the computer to the AC outlet are plugged in properly. The green power supply light on
the computer should be on. If it is not, try a AC outlet. If you are still having trouble, contact support.dierent
Be sure that the operating voltage of the AC outlet is appropriate for the electrical voltage of the computer.
Test the AC outlet by plugging a electrical device into it.dierent
If possible, remove any outlet and stabilizers, and then insert the power plug directly into the AC outlet.lters
Disconnect all peripheral devices. Press and hold the power button down for at least 15 seconds until the computer turns
o. Then press the power button again to turn on the computer.
If the monitor screen is blank, the monitor might not be properly connected. Connect the monitor to the computer, plug the
power cord into an AC outlet, and then turn the monitor on. See Display (monitor) (select products only) on page 26.
Computer is not
responding
1. Press + +ctrl alt delete.
2. Select Task Manager.
3. Select any programs that are not responding, and then select .End task
If closing programs does not resolve the problem, restart the computer.
1. Press + +ctrl alt delete.
2. Select the Power icon, and then select Restart.
– or –
Computer does not start 25
Symptom Possible solution
Press and hold the power button on the computer for 5 or more seconds to turn the computer. Then press the power o
button again to turn on the computer.
Error message: Invalid
system disk or Non-
System disk or Disk
error
When drive activity stops, remove the optical disc inside the optical drive, and then press the spacebar on the keyboard.
Power
Symptom Possible solution
Computer does not
turn when the o
power button is
pressed
Press and hold the power button until the computer turns Then turn the computer on again.o.
Computer shuts down
automatically
●The computer might be in an exceedingly hot environment. Let it cool down.
●Be sure that computer air vents are not blocked.
NOTE: If your computer has an internal fan, be sure that the internal fan is running.
Display (monitor) (select products only)
Symptom Possible solution
Screen is blank, and
monitor power light is o
Reconnect the power cable to the back of the monitor and to the AC outlet.
Press the power button on the monitor.
Screen is blank Press the space bar on the keyboard or move the mouse to redisplay the screen image.
Press the Sleep button (select products only) or , to resume from Sleep mode.esc
Press the power button to turn on the computer.
Inspect the monitor cable for bent pins.
●If any of the pins are bent, replace the monitor cable.
●If no pins are bent, reconnect the monitor cable to the computer.
Images on the screen are
too large or too small, or
the images are fuzzy
Adjust the monitor resolution setting in Windows.
▲Select the Start Settings button, select the icon , and then select System Display. Under , select the
appropriate resolution, and then select Keep changes.
NOTE: In addition to the information listed here, refer to the documentation that came with your monitor.
26 Chapter 8 Troubleshooting
Keyboard and mouse (with cable)
Symptom Possible solution
Keyboard commands and
typing are not recognized
by the computer
Use the mouse to turn the computer. Disconnect and reconnect the keyboard to the back of your computer, and o
then restart your computer.
Mouse (with cable) does
not work or is not detected
Disconnect and reconnect the mouse cable to your computer.
If the mouse is still not detected, turn the computer, disconnect and reconnect the mouse cable, and then restart o
the computer.
Cursor does not respond to
the arrow keys on the
number keypad
Press on the keyboard to turn numDis lock, so that the arrow keys on the number keypad can be used.num lock o
Cursor does not respond to
mouse movement
1. Press + to navigate to an open program.alt tab
2. Press + to save your changes in the selected program ( + is the keyboard shortcut for the Save command ctrl s ctrl s
on most—not all—programs).
3. Repeat step 1 and step 2 to save changes in all open programs.
4. Press the power button to turn the computer.o
5. After the shutdown is complete, disconnect and reconnect the mouse cable to the back of your computer, and
then restart your computer.
Keyboard and mouse (wireless)
Symptom Possible solution
Wireless keyboard or
mouse does not work or is
not detected
●Be sure that you are using the wireless keyboard or wireless mouse within range of the transceiver,
approximately 10 meters (32 feet) for normal use, and within 30 cm (12 inches) during initial setup or for re-
synchronization.
●Be sure that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity. Click the left mouse
button to reactivate the mouse.
●Replace the batteries in the keyboard and/or mouse.
Speakers and sound
Symptom Possible solution
Volume is very low or
unsatisfactory
Be sure that you connected the speakers to the audio-out (black) jack on the back of the computer. (Additional audio
jacks are used for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power
source, such as batteries or a power cord) do not produce satisfactory sound. Replace the nonpowered speakers with
powered speakers.
No sound is produced Type in the taskbar search box, and then select 1. control panel Control Panel. Select System and Security.
2. Under , select Security and Maintenance Troubleshoot computer problems Troubleshoot , and then select
audio playback.
Be sure that you connected powered speakers and that they are turned on.
Turn your computer, and then disconnect and reconnect the speakers. Be sure that the speakers are connected to o
an audio jack, not a microphone or headphone jack.
Keyboard and mouse (with cable) 27
Produktspezifikationen
| Marke: | HP |
| Kategorie: | Desktop |
| Modell: | OMEN GT13-0630nd |
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