HP 255 G5 Bedienungsanleitung
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HP Notebook PC (AMD)
* Models: 15-ba100 – 15-ba199
* Models: 15-ba000 – 15-ba099
* Models: 15-bf100 – 15-bf199
* Models: 15-bf000 – 15-bf099
* Models: 15-bf100 – 15-bf199
* Models: 15-bg000 – 15-bg099
HP 255 G5 Notebook PC
Maintenance and Service Guide
© Copyright 2016 HP Development Company,
L.P.
AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel is a trademark of Intel Corporation in the
U.S. and other countries. Microsoft and
Windows are U.S. registered trademarks of the
Microsoft group of companies.
The following applies to HP systems with Intel
Skylake or next-generation silicon chip-based
system shipping with Windows 7 or Windows
10 Pro systems downgraded to Windows 7
Professional: This version of Windows running
with the processor or chipsets used in this
system has limited support from Microsoft. For
more information about Microsoft’s support,
please see Microsoft’s Support Lifecycle FAQ at
https://support.microsoft.com/lifecycle
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: August 2016
First Edition: April 2016
Document Part Number: 855440-002
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers,
and/or software to take full advantage of
Windows functionality. See
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the
refund policy of your place of purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, surface. Do not at
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block Also, do not allow the AC adapter to contact the skin or a soft surface, such as airow.
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits by the International Standard for Safety of Information Technology dened
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
HP Notebook PC models with AMD A12, A10, A8, A6, E2 processors ................................................................... 1
HP Notebook PC models with AMD A9 processors ................................................................................................ 6
HP 255 G5 Notebook PC models ............................................................................................................................ 9
2 External component ................................................................................................................ 13identication
Display ................................................................................................................................................................. 13
Right side ............................................................................................................................................................. 14
Left side ............................................................................................................................................................... 15
Top ........................................................................................................................................................................ 16
TouchPad ........................................................................................................................................... 16
Lights ................................................................................................................................................. 17
Button ................................................................................................................................................ 18
Keys ................................................................................................................................................... 19
Using the action keys ........................................................................................................................ 20
Bottom ................................................................................................................................................................. 21
Labels ................................................................................................................................................................... 22
3 Illustrated parts catalog .............................................................................................................................. 23
Computer major components .............................................................................................................................. 23
Mass storage devices ........................................................................................................................................... 28
Miscellaneous parts ............................................................................................................................................. 30
Display assembly subcomponents ...................................................................................................................... 31
4 Removal and replacement procedures preliminary requirements .................................................................... 33
Tools required ...................................................................................................................................................... 33
Service considerations ......................................................................................................................................... 33
Plastic parts ....................................................................................................................................... 33
Cables and connectors ...................................................................................................................... 33
Drive handling ................................................................................................................................... 34
Grounding guidelines ........................................................................................................................................... 34
Electrostatic discharge damage ........................................................................................................ 34
Packaging and transporting guidelines .......................................................................... 35
Workstation guidelines ................................................................................ 35
v
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 37
Component replacement procedures .................................................................................................................. 37
Battery ............................................................................................................................................... 38
Optical drive ....................................................................................................................................... 39
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 41
Component replacement procedures .................................................................................................................. 41
Bottom cover ..................................................................................................................................... 42
WLAN module .................................................................................................................................... 44
Memory module ................................................................................................................................ 46
Optical drive board ............................................................................................................................ 48
Speakers ............................................................................................................................................ 49
Hard drive .......................................................................................................................................... 50
RTC battery ........................................................................................................................................ 53
USB board .......................................................................................................................................... 54
Solid-state drive (SSD) ...................................................................................................................... 55
Solid-state drive board ..................................................................................................................... 56
Heat sink assembly ........................................................................................................................... 57
Fan ..................................................................................................................................................... 60
TouchPad button board ..................................................................................................................... 62
System board .................................................................................................................................... 63
Display assembly ............................................................................................................................... 66
Power connector cable ...................................................................................................................... 73
Power button board .......................................................................................................................... 74
Top cover/keyboard ........................................................................................................................... 75
7 Using Setup Utility (BIOS) in Windows 7 ......................................................................................................... 77
Starting Setup Utility (BIOS) ................................................................................................................................ 77
Updating the BIOS ................................................................................................................................................ 77
Determining the BIOS version ........................................................................................................... 77
Downloading a BIOS update .............................................................................................................. 77
8 Using Setup Utility (BIOS) in Windows 10 ....................................................................................................... 79
Starting Setup Utility (BIOS) ................................................................................................................................ 79
Updating Setup Utility (BIOS) .............................................................................................................................. 79
Determining the BIOS version ........................................................................................................... 79
Downloading a BIOS update .............................................................................................................. 80
9 Backing up, restoring, and recovering in Windows 7 ....................................................................................... 81
Creating backups ................................................................................................................................................. 81
vi
Creating recovery media to recover the original system .................................................................. 81
What you need to know .................................................................................................. 81
Creating the recovery media ........................................................................ 82
Creating system restore points ......................................................................................................... 82
What you need to know .................................................................................................. 82
Creating a system restore point ..................................................................................... 82
Backing up system and personal information .................................................................................. 82
Tips for a successful backup ........................................................................................... 83
What you need to know .................................................................................................. 83
Creating a backup using Windows Backup and Restore ................................................. 83
Restore and recovery ........................................................................................................................................... 84
Restoring to a previous system restore point .................................................................................. 84
Restoring ...................................................................................................................... 84specic les
Restoring using Windows Backup and Restore ......................................... 84specic les
Recovering the original system using HP Recovery Manager .......................................................... 84
What you need to know .................................................................................................. 84
Recovering using HP Recovery partition (select products only) .................................... 85
Recovering using the recovery media ............................................................................ 85
Changing the computer boot order .............................................................. 85
10 Backing up, restoring, and recovering in Windows 10 .................................................................................... 87
Creating recovery media and backups ................................................................................................................ 87
Creating HP Recovery media (select products only) ......................................................................... 87
Using Windows tools ........................................................................................................................................... 88
Restore and recovery ........................................................................................................................................... 89
Recovering using HP Recovery Manager ........................................................................................... 89
What you need to know before you get started ............................................................. 89
Using the HP Recovery partition (select products only) ................................................. 90
Using HP Recovery media to recover .............................................................................. 90
Changing the computer boot order ................................................................................ 91
Removing the HP Recovery partition (select products only) ......................................... 91
11 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 93
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 93
12 ............................................................................................................................................ 95Specications
Computer ...................................................................................................................................... 95specications
39.6-cm (15.6-in) display ............................................................................................................. 96specications
Hard drive hybrid drives .............................................................................................................. 96specications,
Hard drive ..................................................................................................................................... 97specications
vii
M.2 solid-state drive .................................................................................................................... 98specications
DVD±RW SuperMulti DL Drive ....................................................................................................... 99specications
13 Statement of memory volatility ................................................................................................................ 101
Nonvolatile memory usage ............................................................................................................................... 105
Questions and answers ..................................................................................................................................... 107
Using HP Sure Start (select models only) .......................................................................................................... 108
14 Power cord set requirements .................................................................................................................... 109
Requirements for all countries .......................................................................................................................... 109
Requirements for countries and regions ............................................................................................. 110specic
15 Recycling ................................................................................................................................................ 113
Index ........................................................................................................................................................... 115
viii
1 Product description
HP Notebook PC models with AMD A12, A10, A8, A6, E2
processors
Non-
touch
Non-
touch
Non-
touch
Non-
touch
Non-
touch Touch Touch
Category Description Dis, A10
M1-70
UMA,
A12,
A10
Dis,
A8, A6,
E2
M1-70
Dis, A8,
A6, E2
M1-30
UMA
A8, A6,
E2
UMA,
A12,
A10
UMA
A8, A6,
E2
Product
name
HP Notebook PC
Model numbers:
15-ba000 – 15-ba099
15-bf000 – 15-bf099
15-bg000 – 15-bg099
√ √ √ √ √ √ √
Processor AMD Quad-Core A-Series Processor
A12-9700P (2.5GHz, up to 3.4GHz),
1866MHz/2 MB L2, Quad 15W
√ √
AMD Quad-Core A-Series Processor
A10-9600P (2.4GHz, up to 3.3GHz),
1866MHz/2 MB L2, Quad 15W
√ √ √
AMD Quad-Core A-Series Processor
A8-7410 (2.2GHz, turbo up to 2.5GHz),
1600MHz/2MB L2, Quad 15W
√ √ √ √
A6-7310 (2.0GHz, turbo up to 2.4GHz),
1600MHz/2MB L2, Quad 15W
√ √ √
E2-7110 (1.8GHz), 1600MHz/2MB L2, Quad
15W
√
Chipset Integrated SoC FCH √ √ √ √ √ √ √
Graphics Internal graphics
AMD Radeon™ R7 Graphics (A12 processor)
√ √
AMD Radeon™ R5 Graphics (A8 processor) √ √ √ √ √ √ √
AMD Radeon R4 Graphics (A6 processor) √ √ √
AMD Radeon R2 Graphics (E2 processor) √
Switchable discrete graphics
AMD Radeon R7 M440 R16M-M1-70 with up
to 4096 MB of dedicated video memory
(512Mx16 DDR3 x 4 PCs)
√ √
HP Notebook PC models with AMD A12, A10, A8, A6, E2 processors 1
Non-
touch
Non-
touch
Non-
touch
Non-
touch
Non-
touch Touch Touch
Category Description Dis, A10
M1-70
UMA,
A12,
A10
Dis,
A8, A6,
E2
M1-70
Dis, A8,
A6, E2
M1-30
UMA
A8, A6,
E2
UMA,
A12,
A10
UMA
A8, A6,
E2
AMD Radeon R7 M440 R16M-M1-70 with up
to 2048 MB of dedicated video memory
(256Mx16 DDR3 x 4 PCs)
√
AMD Radeon R5 M430 R16M-M1-30 with up
to 4096 MB of dedicated video memory
(512Mx16 DDR3 x 4 PCs)
√
Support HD Decode, DX12, HDMI, and PX7 √ √ √ √ √ √ √
Panel 39.6-cm (15.6-in), (HD), white high-denition
light-emitting diode (WLED), SVA, BrightView
(1366×768) display, slim 3.2 mm, eDP;
typical brightness: 220 nits
39.6-cm (15.6-in), full (FHD), high-denition
white light-emitting diode (WLED), SVA,
AntiGlare (1920×1080) display, slim 3.2 mm;
typical brightness: 220 nits
39.6-cm (15.6-in), (HD), white high-denition
light-emitting diode (WLED), SVA, Anti glare
(1366×768) display, slim 3.2 mm, eDP;
typical brightness: 220 nits
√ √ √ √ √
(15.6-in), (HD), white 39.6-cm high-denition
light-emitting diode (WLED), SVA, AntiGlare
(1920×1080) display, slim 3.2 mm, Touch-on
Panel (TOP); typical brightness: 220 nits
Touch solution, multitouch enabled
√ √
Memory Two non-customer-accessible/non-
upgradable memory module slots
DDR4-1866 dual channel support
(DDR4-2400 bridge to DDR4-2133, and
DDR4-2133 downgrade to DDR4-1866)
Supports up to 16 GB of system RAM in the
following congurations:
●16384-MB total system memory
(8192×2)[UMA models only]
●12288-MB total system memory
(8192×1) + (4096×1)
●8192-MB total system memory
(8192×1) or (4096×2)
●6144-MB total system memory
(4096×1) + (2048×1)
√ √ √
Two non-customer-accessible/upgradable
memory module slots
DDR3L-1600 single channel support
√ √ √ √
DDR3L-1333 single channel support
(DDR3L-1600 downgrade to DDR3L-1333)
√
2 Chapter 1 Product description
Non-
touch
Non-
touch
Non-
touch
Non-
touch
Non-
touch Touch Touch
Category Description Dis, A10
M1-70
UMA,
A12,
A10
Dis,
A8, A6,
E2
M1-70
Dis, A8,
A6, E2
M1-30
UMA
A8, A6,
E2
UMA,
A12,
A10
UMA
A8, A6,
E2
Supports up to 16 GB of system RAM in the
following congurations:
●16384-MB total system memory
(8192×2)[UMA models only]
●12288-MB total system memory
(8192×1) + (4096×1)
●8192-MB total system memory
(8192×1) or (4096×2)
●6144-MB total system memory
(4096×1) + (2048×1)
●4096-MB total system memory
(4096×1)
●2048-MB total system memory
(2048×1)
√ √ √ √
Hard
drives
Supports (2.5-in) SATA hard drives in 6.35-cm
9.5-mm 7.0-mm (.37-in) and (.28-
in) thicknesses
Single hard drive congurations:
●2-TB, 5400-rpm, 9.5-mm
●1-TB, 5400-rpm, 9.5-mm
●500-GB, 5400-rpm, 7.2-mm
SSHD conguration:
●1-TB, 5400-rpm + 8GB NAND Hybrid
hard drive, 9.5mm
M.2 SATA-3 congurations:
●256 GB
●128 GB
√ √ √ √ √ √ √
Optical
drive
Fixed, serial ATA, 9.5-mm tray load
DVD+/-RW Double-Layer SuperMulti
Supports zero power optical drive
Supports M-disc
Supports without optical driveconguration
√ √ √ √ √ √ √
Webcam/
mic
HP TrueVision HD: HD camera - activity LED,
USB 2.0, BSI sensor, 720p by 30 frames per
second
HP Webcam– 640 x 480 by 24 frames per
second
Single digital microphone
HP Noise Cancellation enabled
√ √ √ √ √ √ √
HP Notebook PC models with AMD A12, A10, A8, A6, E2 processors 3
Non-
touch
Non-
touch
Non-
touch
Non-
touch
Non-
touch Touch Touch
Category Description Dis, A10
M1-70
UMA,
A12,
A10
Dis,
A8, A6,
E2
M1-70
Dis, A8,
A6, E2
M1-30
UMA
A8, A6,
E2
UMA,
A12,
A10
UMA
A8, A6,
E2
Audio DTS Studio Sound
Dual speakers
√ √ √ √ √ √ √
Ethernet Integrated 10/100 network interface
card (NIC)
√ √ √ √ √ √ √
Wireless
Network
Integrated wireless options with single
antenna (M.2/PCIe):
Compatible with devicesMiracast-certied
Support for the following WLAN formats:
●Realtek RTL8723BE-VB 802.11b/g/n
1x1 Wi-Fi + BT4.0 Combo Adapter
●Realtek RTL8723BE 802.11b/g/n 1x1
Wi-Fi + BT4.0 Combo Adapter
●Broadcom BCM43142 802.11 b/g/n 1x1
Wi-Fi + BT4.0 Combo Adapter
●Realtek RTL8188EE-VJ 802.11b/g/n 1x1
Wi-Fi Adapter
●Realtek RTL8188EE 802.11b/g/n 1x1
Wi-Fi Adapter
√ √ √ √ √ √ √
Integrated wireless options with dual
antennas (M.2/PCIe):
Compatible with devicesMiracast-certied
Support for the following WLAN formats:
●Intel Dual Band Wireless-AC 3165
802.11 ac 1x1 WiFi + BT 4.2 Combo
√ √ √ √ √ √ √
External
media
card
HP Multi-Format Digital Media Reader
Support SD/SDHC/SDXC
Push-Pull Insertion/Removal
√ √ √ √ √ √ √
Internal
Card
One M.2 slot for WLAN √ √ √ √ √ √ √
Ports HDMI version 1.4b supporting 1920 ×1080
@ 60Hz
Hot Plug/unplug and auto detect for correct
output to wide-aspect vs. standard aspect
video
RJ-45 (Ethernet)
USB 3.0 (1 port; left side)
USB 2.0 (2 ports; 1 left side, 1 right side)
AC Smart Pin adapter plug
√ √ √ √ √ √ √
4 Chapter 1 Product description
Non-
touch
Non-
touch
Non-
touch
Non-
touch
Non-
touch Touch Touch
Category Description Dis, A10
M1-70
UMA,
A12,
A10
Dis,
A8, A6,
E2
M1-70
Dis, A8,
A6, E2
M1-30
UMA
A8, A6,
E2
UMA,
A12,
A10
UMA
A8, A6,
E2
Headphone/line out and microphone/line in
combo jack
Keyboard
/pointing
devices
Full-size "island style" keyboard with numeric
keypad
TouchPad with multi-touch gestures enabled
Taps enabled by default
Support Modern Trackpad Gestures
√ √ √ √ √ √ √
Power AC adapters
65-W EM
√ √ √ √ √ √ √
65-W √ √ √
45-W √ √ √
1 meter power cord √ √ √ √ √ √ √
Batteries
4-cell, 41-Whr Li-ion battery
√ √ √ √ √ √ √
3-cell, 31-Whr Li-ion battery √ √ √
Security fTPM 2.0
Kensington Security Lock
√ √ √ √ √ √ √
Operating
system
Preinstalled
●Windows 10
●Windows 10 Professional
●Windows 10 Home High End
●CPPP Windows 10 Home China
Language Edition
●CPPP Windows 10 Home High End China
Language Edition
√ √ √ √ √ √ √
●FreeDOS 2.0 √ √ √ √ √
●Windows 10 Home Value Notebook √ √
Service End-user replaceable parts
●AC adapter
●Battery
●Optical drive
√ √ √ √ √ √ √
HP Notebook PC models with AMD A12, A10, A8, A6, E2 processors 5
HP Notebook PC models with AMD A9 processors
Category Description Non-touch Touch
Product name HP Notebook PC
Model numbers:
15-ba000 – 15-ba199
15-bf000 – 15-bf199
15-bg000 – 15-bg199
√ √
Processor AMD Quad-Core A-Series Processor
A9-9410 (2.9GHz, up to 3.5GHz), 2133MHz/1 MB L2, Quad 15W
√ √
Chipset Integrated SoC FCH √ √
Graphics Internal graphics
AMD Radeon™ R5 Graphics (A8 processor)
Support HD Decode, DX12, HDMI, and PX7
√ √
Panel 39.6-cm (15.6-in), (HD), white light-emitting diode (WLED), high-denition
SVA, BrightView (1366×768) display, slim 3.2 mm, eDP; typical brightness:
220 nits
39.6-cm (15.6-in), full (FHD), white light-emitting diode high-denition
(WLED), SVA, AntiGlare (1920×1080) display, slim 3.2 mm; typical
brightness: 220 nits
√
(15.6-in), (HD), white light-emitting diode (WLED), 39.6-cm high-denition
SVA, AntiGlare (1920×1080) display, slim 3.2 mm, Touch-on Panel (TOP);
typical brightness: 220 nits
Touch solution, multitouch enabled
√
Memory Two non-customer-accessible/non-upgradable memory module slots
DDR4-1866 dual channel support (DDR4-2400 bridge to DDR4-2133, and
DDR4-2133 downgrade to DDR4-1866)
Supports up to 16 GB of system RAM in the following congurations:
●16384-MB total system memory (8192×2)
●12288-MB total system memory (8192×1) + (4096×1)
●8192-MB total system memory (8192×1) or (4096×2)
●6144-MB total system memory (4096×1) + (2048×1)
●4096-MB total system memory (4096×1)
√ √
Hard drives 6.35-cmSupports (2.5-in) SATA hard drives in (.37-in) and 9.5-mm 7.0-mm
(.28-in) thicknesses
Single hard drive congurations:
●2-TB, 5400-rpm, 9.5-mm
●1-TB, 5400-rpm, 9.5-mm
●500-GB, 5400-rpm, 7.2-mm
SSHD conguration:
●1-TB, 5400-rpm + 8GB NAND Hybrid hard drive, 9.5mm
√ √
6 Chapter 1 Product description
Category Description Non-touch Touch
M.2 SATA-3 congurations:
●256 GB
●128 GB
Optical drive Fixed, serial ATA, 9.5-mm tray load
DVD+/-RW Double-Layer SuperMulti
Supports zero power optical drive
Supports M-disc
Supports without optical driveconguration
√ √
Webcam/mic HP TrueVision HD: HD camera - activity LED, USB 2.0, BSI sensor, f2.0, 720p
by 30 frames per second
HP Webcam– 640 x 480 by 24 frames per second
Single digital microphone
HP Noise Cancellation enabled
√ √
Audio DTS Studio Sound
Dual speakers
√ √
Ethernet Integrated 10/100 network interface card (NIC) √ √
Wireless Network Integrated wireless options with single antenna (M.2/PCIe):
Compatible with devicesMiracast-certied
Support for the following WLAN formats:
●Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter
●Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi Adapter
●Realtek RTL8188EE 802.11b/g/n 1x1 Wi-Fi Adapter
√ √
Integrated wireless options with dual antennas (M.2/PCIe):
Compatible with devicesMiracast-certied
Support for the following WLAN formats:
●Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo
Adapter
√ √
External media
card
HP Multi-Format Digital Media Reader
Support SD/SDHC/SDXC
Push-Pull Insertion/Removal
√ √
Internal Card One M.2 slot for WLAN √ √
Ports HDMI version 1.4b supporting 1920 ×1080 @ 60Hz
Hot Plug/unplug and auto detect for correct output to wide-aspect vs.
standard aspect video
RJ-45 (Ethernet)
USB 3.0 (1 port; left side)
USB 2.0 (2 ports; 1 left side, 1 right side)
AC Smart Pin adapter plug
√ √
HP Notebook PC models with AMD A9 processors 7
Category Description Non-touch Touch
Headphone/line out and microphone/line in combo jack
Keyboard/
pointing devices
Full-size "island style" keyboard with numeric keypad
TouchPad with multi-touch gestures enabled
Taps enabled by default
Support Modern Trackpad Gestures
√ √
Power AC adapters
65-W EM
√ √
65-W √
45-W √
1 meter power cord √ √
Batteries
4-cell, 41-Whr Li-ion battery
√ √
3-cell, 31-Whr Li-ion battery √ √
Security fTPM 2.0
Kensington Security Lock
√ √
Operating system Preinstalled
●Windows 10
●Windows 10 Professional
●Windows 10 Home High End
●CPPP Windows 10 Home China Language Edition
●CPPP Windows 10 Home High End China Language Edition
√ √
●FreeDOS 2.0 √
Service End-user replaceable parts
●AC adapter
●Battery
●Optical drive
√ √
8 Chapter 1 Product description
HP 255 G5 Notebook PC models
Category Description
Product name HP 255 G5 Notebook PC
Processor AMD Quad-Core A-Series Processor
A8-7410 (2.2GHz, turbo up to 2.5GHz), 1600MHz/2MB L2, Quad 15W
A6-7310 (2.0GHz, turbo up to 2.4GHz), 1600MHz/2MB L2, Quad 15W
E2-7110 (1.8GHz), 1600MHz/2MB L2, Quad 15W
Chipset Integrated SoC FCH
Graphics Internal graphics
AMD Radeon™ R5 Graphics (A8 processor)
AMD Radeon R4 Graphics (A6 processor)
AMD Radeon R2 Graphics (E2 processor)
Support HD Decode, DX12, HDMI, and PX7
Panel 39.6-cm (15.6-in), (HD), white light-emitting diode (WLED), SVA BrightView (1366×768) high-denition
display, slim 3.2 mm, eDP; typical brightness: 220 nits
39.6-cm (15.6-in), (FHD), white light-emitting diode (WLED), SVA AntiGlare (1920×1080) high-denition
display, slim 3.2 mm; typical brightness: 220 nits
Memory Two non-customer-accessible/upgradable memory module slots
DDR3L-1600 single channel support
Supports up to 16 GB of system RAM in the following congurations:
●16384-MB total system memory (8192×2)
●12288-MB total system memory (8192×1) + (4096×1)
●8192-MB total system memory (8192×1) or (4096×2)
●6144-MB total system memory (4096×1) + (2048×1)
●4096-MB total system memory (4096×1)
●2048-MB total system memory (2048×1)
Hard drives 6.35-cmSupports (2.5-in) SATA hard drives in (.37-in) and (.28-in) thicknesses9.5-mm 7.0-mm
Single hard drive congurations:
●2-TB, 5400-rpm, 9.5-mm
●1-TB, 5400-rpm, 9.5-mm
●500-GB, 7200-rpm, 7.2-mm
●500-GB, 5400-rpm, 7.2-mm
SSHD conguration:
●1-TB, 5400-rpm + 8GB NAND Hybrid hard drive, 9.5-mm
M.2 SATA-3 conguration:
●256 GB
●128 GB
Optical drive Fixed, serial ATA, 9.5-mm tray load
HP 255 G5 Notebook PC models 9
Category Description
DVD+/-RW Double-Layer SuperMulti
Supports zero power optical drive
Supports M-disc
Supports without optical driveconguration
Webcam/mic HP TrueVision HD: HD camera - activity LED, USB 2.0, BSI sensor, 720p by 30 frames per second
HP Webcam– 640 x 480 by 24 frames per second
Single digital microphone
HP Noise Cancellation enabled
Supports voice recognition
Audio DTS Studio Sound
Dual speakers
Ethernet Integrated 10/100/1000 network interface card (NIC)
Wireless Network Integrated wireless options with single antenna (M.2/PCIe):
Compatible with devicesMiracast-certied
Support for the following WLAN formats:
●Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter
●Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter
●Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter
●Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi Adapter
●Realtek RTL8188EE 802.11b/g/n 1x1 Wi-Fi Adapter
Integrated wireless options with dual antennas (M.2/PCIe):
Compatible with devicesMiracast-certied
Support for the following WLAN formats:
●Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter
●Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter
External media card HP Multi-Format Digital Media Reader
Support SD/SDHC/SDXC
Push-Pull Insertion/Removal
Internal Card One M.2 slot for WLAN
Ports HDMI version 1.4b supporting 1920 ×1080 @ 60Hz
VGA (Dsub 15 pin) supporting 1920 ×1200 @ 60Hz and 2560 ×1600 @ 60Hz
Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video
RJ-45 (Ethernet)
USB 3.0 (1 port; left side)
USB 2.0 (2 ports; 1 left side, 1 right side)
AC Smart Pin adapter plug
10 Chapter 1 Product description
Category Description
Headphone/line out and microphone/line in combo jack
Keyboard/pointing
devices
Full-size "island style" keyboard with numeric keypad
TouchPad with multi-touch gestures enabled
Taps enabled by default
Support Modern Trackpad Gestures
Power AC adapters
65-W EM
45-W
1 meter power cord
Batteries
4-cell, 41-Whr Li-ion battery
3-cell, 31-Whr Li-ion battery
Security fTPM 2.0
Kensington Security Lock
Operating system Preinstalled
●Windows 10 Professional Shape the Future MSNA Standard
●Windows 10 Professional Shape the Future Value
●Windows 10
●Windows 10 Professional
●Windows 10 Home High End
●Windows 10 Pro Downgrade to Windows 7 Pro
●Windows 10 Pro Downgrade to Windows 7 Pro StF MSNA
●FreeDOS 2.0
Service End-user replaceable parts
●AC adapter
●Battery
●Optical drive
HP 255 G5 Notebook PC models 11
12 Chapter 1 Product description
2 External component identication
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Webcam light On: The webcam is in use.
(3) Webcam Records video and captures photographs. Some products allow you
to video conference and chat online using streaming video.
To use a webcam (integrated camera):
▲Type in the taskbar search box, and then select camera
Camera.
(4) Internal microphone Records sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲Select the Start All apps HP Help and Support HP Documentation button, select , select , and then select .
Display 13
Right side
Component Description
(1) Power light ●On: The computer is on.
●Blinking: The computer is in the Sleep state, a power-
saving state. The computer shuts power to the display o
and other unneeded components.
●O: The computer is or in Hibernation. Hibernation is a o
power-saving state that uses the least amount of power.
(2) Drive light ●Blinking white: The hard drive is being accessed.
(3) Memory card reader Reads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is seated.rmly
To remove a card:
▲Pull the card out of the slot.
(4) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(5) Optical drive (select products only) Depending on your computer, reads an optical disc or reads and
writes to an optical disc.
NOTE: For disc compatibility information, type in the help
taskbar search box, select , and then type Help and Support
disc compatibility in the search box.
(6) Optical drive eject button (select products only) Releases the optical drive disc tray.
(7) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
14 Chapter 2 External component identication
Left side
Component Description
(1) Power connector Connects an AC adapter.
(2) AC adapter and battery light ●White: The AC adapter is connected and the battery is fully
charged.
●Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
●Amber: The AC adapter is connected and the battery is
charging.
●O: The battery is not charging.
(3) Vent Enables to cool internal components.airow
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and during routine operation.o
(4) RJ-45 (network) jack/status lights Connects a network cable.
●White: The network is connected.
●Amber: Activity is occurring on the network.
(5) HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed Multimedia Interface (HDMI) High-Denition
device.
(6) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(7) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(8) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
Left side 15
Component Description
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
To access this guide:
▲Select the Start All apps HP Help and button, select , select
Support HP Documentation, and then select .
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Top
TouchPad
Component Description
(1) TouchPad zone Reads your gestures to move the pointer or activate items nger
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
16 Chapter 2 External component identication
Lights
Component Description
(1) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Mute light ●Amber: Computer sound is o.
●O: Computer sound is on.
Top 17
Button
Component Description
(1) Power button ●When the computer is press the button to turn on the o,
computer.
●When the computer is on, press the button to briey
initiate Sleep.
●When the computer is in the Sleep state, press the button
briey to exit Sleep.
●When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are press and hold the power button ineective,
down for at least 5 seconds to turn the computer.o
To learn more about your power settings, see your power
options.
▲Type in the taskbar search box, and then select power
Power and sleep settings.
‒ or –
Right-click the Start Power button, and then select
Options.
18 Chapter 2 External component identication
Keys
Component Description
(1) key Displays system information when pressed in combination with esc
the key.fn
(2) key Executes frequently used system functions when pressed in fn
combination with the key, action keys, or the .esc spacebar
(3) Windows key Opens the menu.Start
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
(5) key Alternates between the navigational and numeric functions on num lock
the integrated numeric keypad.
(6) Integrated numeric keypad When is on, the keypad can be used like an external num lock
numeric keypad.
Top 19
Using the action keys
●An action key performs an assigned function.
●The icon on each action key illustrates the function for that key.
●To use an action key, press and hold the key.
Icon Description
Opens Help and Support, which provides tutorials, information about the Windows operating system and
your computer, answers to questions, and updates to your computer.
Help and Support also provides automated troubleshooting tools and access to support.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Switches the screen image between display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing this key alternates the screen image from the computer
display to the monitor display to a simultaneous display on both the computer and the monitor.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD).
Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD.
Plays the next track of an audio CD or the next section of a DVD or a BD.
Turns the airplane mode and wireless feature on or o.
NOTE: The airplane mode key is also referred to as the wireless button.
NOTE: A wireless network must be set up before a wireless connection is possible.
20 Chapter 2 External component identication
Bottom
Component Description
(1) Battery lock Locks the battery in the battery bay.
(2) Battery bay Holds the battery.
(3) Battery release latch Releases the battery.
(4) Speakers (2) Produce sound.
Bottom 21
3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Computer major components 23
Item Component Spare part
number
(1) Display assembly (touch or non-touch)
NOTE: For display assembly spare part information, see Display assembly subcomponents
on page 31.
not spared
(2) Top cover/keyboard
NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page 75.
For use in HP Notebook PC models:
●Turbo silver 855022-xx1
●White silver 855023-xx1
●Red 855024-xx1
●Teal 855025-xx1
●Noble blue 855026-xx1
●Iris purple models 901746-xx1
●Powder blue models 908028-xx1
●Soft lilac models 908029-xx1
●Misty green models 908030-xx1
For use in HP Notebook PC and HP 255 G5 Notebook PC models:
●Black models 855027-xx1
●Black models, for use in Canada 902973-DB1
●Silver models 905891-xx1
(3) Touchpad button board (includes bracket and cables) 855011-001
(4) Power button board (includes cable) 855012-001
(5) Speakers (includes left and right speakers and cable) 813965-001
(6) System board (includes replacement thermal materials)
All system boards use the following part numbers:
xxxxxx-001: Windows 7 or non-Windows operating systems
xxxxxx-601: Windows 10 operating system
For use in HP Notebook models (discrete graphics memory; non-touch screen):
●AMD A10-9600P processor and 4 GB of discrete graphics memory (R7M1-70) 854959-xx1
●AMD A10-9600P processor and 2 GB of discrete graphics memory (R7M1-70) 854960-xx1
●AMD A8-7410 processor and 4 GB of discrete graphics memory (R7M1-70) 854963-xx1
●AMD A8-7410 processor and 2 GB of discrete graphics memory (R5M1-30) 854964-xx1
●AMD A6-7310 processor and 2 GB of discrete graphics memory (R5M1-30) 854967-xx1
For use in HP Notebook models (UMA graphics memory; non-touch screen)::
●AMD A12-9700P processor 902570-xx1
24 Chapter 3 Illustrated parts catalog
Item Component Spare part
number
●AMD A10-9600P processor 854957-xx1
●AMD A9-9410 processor 854969-xx1
●AMD A8-7410 processor 854961-xx1
●AMD A6-7310 processor 854965-xx1
●AMD E2-7110 processor 854968-xx1
For use in HP Notebook models (UMA graphics memory; touch screen)::
●AMD A10-9600P processor 854958-xx1
●AMD A8-7410 processor 854962-xx1
●AMD A6-7310 processor 854966-xx1
For use in HP 255 G5 Notebook PC models (UMA graphics memory; non-touch screen):
●AMD A8-7410 processor 858587-xx1
●AMD A6-7310 processor 858588-xx1
●AMD E2-7110 processor 858589-xx1
(7) Memory module
PC3L, 12800, 1600-MHz
For use in models with AMD A8, A6, E2 processors
●8-GB 693374-005
●4 GB 691740-005
●2 GB 691739-005
PC4, 17000, 2133-MHz
For use in models with AMD A10 and A9 processors
●8-GB 820570-005
●4 GB 820569-005
●2 GB 851379-005
(8) RTC battery 760828-001
(9) WLAN module
Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter 855106-855
Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + BT 4.2 Combo 806723-005
Realtek RTL8188EE-VJ 802.11b/g/n 1x1 Wi-Fi Adapter 857334-855
Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter 792505-855
Intel Dual Band Wireless-AC 3168 802.11 ac 1x1 WiFi + BT 4.2 Combo Adapter 863934-855
(includes replacement thermal materials) Heat sink assembly
(10) For use in models with AMD A8, A6, E2 processors and discrete graphics memory 813948-001
For use in models with AMD A10 processors and discrete graphics memory 854971-001
Computer major components 25
Item Component Spare part
number
(11) For use in models with AMD A8, A6, E2 processors and UMA graphics memory 813947-001
For use in models with AMD A10 processors and UMA graphics memory 854970-001
For use in models with AMD A9 processors and UMA graphics memory 908075-001
(12) Power connector cable 813945-001
(13) Solid-state drive board 850946-001
(14) Solid-state drive, M.2 (not illustrated)
256 GB, for use in HP Notebook PC models 865902-007
128 GB, for use in HP Notebook PC models 827560-021
128 GB, for use in HP 255 G5 Notebook PC models 863015-001
(15) Hard drive connector board 817878-001
(16) Hard drive (does not include bracket, connector board, or cable)
NOTE: For HP Notebook models, the hard drive cable is available using spare part number 855003-001.
For HP 255 G5 models, the hard drive brackets and cable are available in the Hard Drive Hardware Kit, spare part number
859515-001 (ETB), and 859516-001 (non-ETB).
HP Notebook PC models:
●2-TB, 5400-rpm, hybrid 8 GB SSD, 9.5 mm 801808-005
HP Notebook PC and HP 255 G5 Notebook PC models:
●1-TB, 5400-rpm, hybrid 8 GB SSD 731999-005
●1-TB, 5400-rpm, 2.5-inch 778192-005
●1-TB, 5400-rpm, 2.5-in (for use in India) 676423-855
●500-GB, 5400-rpm, 7-mm 778186-005
HP 255 G5 Notebook PC models:
●500-GB, 7200-rpm, 7-mm 703267-005
(17) USB board (includes cable) 855010-001
(18) Optical drive board 855007-001
(19) Fan 813946-001
(20) Bottom cover
For use in HP Notebook PC models:
●Models with an optical drive 854999-001
●Models without an optical drive 857281-001
For use in HP 255 G5 Notebook PC models:
●Models with an optical drive (gray) 859513-001
●Models without an optical drive (gray) 859514-001
●Models with an optical drive (black) 906832-001
26 Chapter 3 Illustrated parts catalog
Item Component Spare part
number
●Models without an optical drive (black) 906833-001
(21) Battery
4-cell, 41-Whr, 2.8-Ah Li-ion battery 807957-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery 807956-001
(22) Rubber Kit (includes rear left and right feet) 813963-001
(23) Optical drive (DVD+/-RW Double-Layer SuperMulti; includes bracket and bezel)
Black 858505-001
Gray 908491-001
Computer major components 27
Mass storage devices
Item Component Spare part number
(1) Optical drive (DVD+/-RW Double-Layer SuperMulti; includes bracket and bezel)
Black 858505-001
Gray 908491-001
(2) Solid-state drive, M.2, 128 GB
256 GB (for use in HP Notebook PC models) 865902-007
128 GB (for use in HP Notebook PC models) 827560-021
128 GB (for use in HP 255 G5 Notebook PC models) 863015-001
(3) Hard drive, SATA; does not include brackets, connector board, or cable):
For use in HP Notebook PC models:
●2-TB, 5400-rpm, hybrid 8 GB SSD, 9.5 mm 801808-005
For use in HP Notebook PC and HP 255 G5 Notebook PC models:
28 Chapter 3 Illustrated parts catalog
Item Component Spare part number
●1-TB, 5400-rpm, hybrid 8 GB SSD 731999-005
●1-TB, 5400-rpm, 2.5-in 778192-005
●1-TB, 5400-rpm, 2.5-in (for use in India) 676423-855
●500-GB, 5400-rpm, 7-mm 778186-005
For use in HP 255 G5 Notebook PC models:
●500-GB, 7200-rpm, 7-mm 703267-005
(4) Hard drive brackets (HP 255 G5 models) 859515-001 (ETB)
859516-001 (non-ETB)
(5) Hard drive connector board 817878-001
(6) Hard drive cable for use in HP Notebook PC models 855003-001
Mass storage devices 29
Miscellaneous parts
Component Spare part number
HP Smart AC adapter (4.5 mm, non-PFC)
65-W, for use in HP Notebook PC and HP 255 G5 Notebook PC models 710412-001
65-W EM, for use in HP Notebook PC models 714635-850
65-W, for use in HP 255 G5 Notebook PC models 714657-001
45-W, for use in HP Notebook PC models 741553-850
45-W, for use in HP 255 G5 Notebook PC models 741727-001
Power cord (3-pin, black, 1.00-m):
For use in Argentina 401300-007
For use in Australia 213356-008
For use in the People’s Republic of China 286497-008
For use in Denmark 213353-008
For use in Europe (Austria, Belgium, Finland, France, Germany, the Netherlands, Norway and Sweden) 213350-009
For use in India 404827-003
For use in Israel Power Cord
For use in Italy 213352-008
For use in Japan 349756-002
For use in North America 213349-009
For use in South Africa 361240-002
For use in South Korea 267836-008
For use in Switzerland 213354-008
For use in Taiwan 393313-003
For use in Thailand 285096-006
For use in the United Kingdom and Singapore 213351-008
Rubber Kit (includes front and rear feet) 813963-001
Screw Kit 855016-001
16 GB USB driveash 905742-001
Carrying case, black/red Chroma sleeve 853427-001
Carrying case, gray/green Chroma sleeve 853427-041
Carrying case, teal Chroma sleeve 906250-001
HP X3000 wireless mouse 684978-001
30 Chapter 3 Illustrated parts catalog
Display assembly subcomponents
Item Component Spare part number
(1) Display bezel (includes Mylar screw covers) 855000-001
(2) Raw display panel (39.6-cm [15.6-in])
For use in HP Notebook PC models
●FHD, for use in models with a non-touch screen (anti glare) 798933-007
●HD, for use in models with a non-touch screen (anti glare) 909185-002
●HD, for use in models with a touch screen (BrightView) 809612-010
●HD, for use in models with a non-touch screen (BrightView) 847654-003
For use in HP Notebook PC and HP 255 G5 Notebook PC models:
●FHD 864127-001
●HD 864128-001
(3) Hinges (left and right) 855006-001
(4) Display cable (includes display panel cable and webcam/microphone cable)
Non-touch screen 813943-001
Touch screen 813944-001
Display assembly subcomponents 31
Item Component Spare part number
(5) Webcam/microphone module
For use in HP Notebook PC models:
●HD 709372-030
●VGA 766523-019
For use in HP Notebook PC and HP 255 G5 Notebook PC models:
●HD 861336-001
●VGA 861337-001
(6) Antenna (includes wireless antenna cable and transceiver)
Single 854985-001
Dual 854986-001
(7) Display enclosure:
For use in all HP Notebook models:
●Black models 854992-001
●Turbo silver models 854987-001
●Red models 854989-001
●White silver models 854988-001
●Noble blue models 854991-001
●Teal models 854990-001
●Iris purple models 901745-001
●Powder blue models 908025-001
●Soft lilac models 908026-001
●Misty green models 908027-001
For use in HP 255 G5 Notebook PC models:
●Black models 859511-001
●Silver models 905913-001
32 Chapter 3 Illustrated parts catalog
Produktspezifikationen
| Marke: | HP |
| Kategorie: | Laptop |
| Modell: | 255 G5 |
Brauchst du Hilfe?
Wenn Sie Hilfe mit HP 255 G5 benötigen, stellen Sie unten eine Frage und andere Benutzer werden Ihnen antworten
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