Foscam FI9912P-B Bedienungsanleitung

Foscam Überwachungskamera FI9912P-B

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Outdoor HD IP Camera

Model: FI9903P

Model: QJ4 G2EP G4EP FI9912EP Model: G4 G2 FI9902P FI9912P

Model: FI9900P / FI9800P Model: FI9900EP / FI9901EP

Model: FI9803EP Model: FI9803P

Model: FI9804W

Model: FI9805W Model: FI9805E

V3.8.0

Table of Contents

Security Warning ................................................................................................................................................ 1

1 Overview ......................................................................................................................................................... 1

1.1 Key Features ......................................................................................................................................... 1

1.2 PoE (Power over Ethernet-FI9805E / FI9803EP / FI9900EP / FI9901EP) ............................................ 2

1.3 Read before Use ................................................................................................................................... 2

1.4 Packing Contents .................................................................................................................................. 2

1.5 Physical Description .............................................................................................................................. 3

1.6 SD Card Management .......................................................................................................................... 6

1.7 Wall Installation ..................................................................................................................................... 7

1.8 The Different Features between the Models Involved ........................................................................... 9

2 Access the IP Camera ................................................................................................................................... 10

2.1 Hardware Connection & Software Installation ..................................................................................... 10

2.2 Access the Camera In LAN ................................................................................................................. 10

2.3 Access the Camera in WAN ................................................................................................................ 12

2.4 Using the VLC Player .......................................................................................................................... 15

2.5 IP Camera Connection to the Server .................................................................................................. 17

3 Surveillance Software GUI ............................................................................................................................ 18

3.1 Login Window...................................................................................................................................... 18

3.2 Surveillance Window ........................................................................................................................... 21

4 Advanced Camera Settings ........................................................................................................................... 28

4.1 Setup Wizard....................................................................................................................................... 28

4.2 Device Status ...................................................................................................................................... 28

4.3 Basic Settings ..................................................................................................................................... 30

4.4 Network ............................................................................................................................................... 37

4.5 Video ................................................................................................................................................... 53

4.6 Detector .............................................................................................................................................. 57

4.7 Record ................................................................................................................................................ 63

4.8 PTZ (only FI9805E) ............................................................................................................................. 67

4.9 Firewall ................................................................................................................................................ 67

4.10 System .............................................................................................................................................. 68

5 Playback (FI9803EP / FI9900P / FI9900EP /G2) .......................................................................................... 72

6 Appendix ....................................................................................................................................................... 74

6.1 Frequently Asked Questions ............................................................................................................... 74

6.2 Default Parameters ............................................................................................................................. 82

6.3 Specification ........................................................................................................................................ 82

6.4 CE & FCC ........................................................................................................................................... 95

6.5 WARRANTY ........................................................................................................................................ 96

6.6 Statement ............................................................................................................................................ 99

7 Obtaining Technical Support........................................................................................................................ 100

Security Warning

1.Please change the password of your camera regularly, using a combination of numbers, letters and special

characters.

2.We recommend that you regularly update your camera to the latest available software and firmware versions

to help ensure the best experience for your camera.

1 Overview

FOSCAM Outdoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor enabling

viewing in High Definition resolution.It combines a high quality digital video camera, with a powerful web server,

to bring clear video to your desktop from anywhere on your local network or over the Internet.

The IP Camera supports the industry-standard H.264 compression technology, drastically reducing file sizes

and conserving valuable network bandwidth.

The IP Camera is based on the TCP / IP standard. There is a WEB server inside which could support Internet

Explorer. Therefore the management and maintenance of your device is simplified by using the network to

achieve the remote configuration and start-up.

The camera is designed for outdoor surveillance applications such as courtyards, supermarket, and school.

Controlling the IP camera and managing images are simplified by using the provided web interface across the

network utilizing wireless connectivity.

FOSCAM provides Phone apps for Android and iPhone users, please search and install app on app Store and

Google Play for iOS and Android camera anywhere, anydevices, then you can view your time on your smart

mobile devices.

1.1 Key Features

 Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow

bandwidth network

 1.0 Mega-Pixel (FI9803P, FI9800P, FI9803EP, FI9804W) / 1.3 Mega-Pixel (FI9805W, FI9805E) / 2.0

Mega-Pixel (FI9903P, FI9900P, FI9900EP, G2) / 4.0 Mega-Pixel (FI9901EP)

 Supports IE / Firefox / Google / Safari browser or any other standard browsers

 Supports WEP,WPA and WPA2 Encryption

 Wi-Fi compliant with wireless standards IEEE 802.11b / g / n (FI9804W, FI9805W, FI9803P, FI9800P,

FI9900P, G2)

 PoE compliant with PoE standards IEEE 802.3af (FI9805E, FI9803EP, FI9900EP, FI9901EP)

 IR LEDs for IR range up to 20m / 66ft (FI9803P, FI9800P, FI9900P, G2, FI9900EP, FI9803EP, FI9804W,

FI9901EP) / 30m (FI9805W, FI9805E,FI9903P)

 Supports image snapshot

 Supports dual-stream

 Supports IR-Cut and the filter change automatically

 Embedded FOSCAM DDNS (dynamic domain name service) Service

 Supports remote viewing & record from anywhere anytime

 Multi-level users management with password protection

 Motion detection alert via email or upload image to FTP

 Supporting Third Party Domain name

 Providing Phone apps for Android and iPhone users

 Supports multiple network protocols: HTTP / HTTPS / RTSP / TCP / IP / UDP / FTP / DHCP / DDNS /

UPNP / ONVIF

 Providing Central Management Software to manage or monitor multi-cameras

 Supports magic zoom (FI9900P, FI9900EP, FI9901EP)

 Supports High Dynamic Range (FI9900P, G2, FI9900EP, FI9901EP)

1.2 PoE (Power over Ethernet-FI9805E / FI9803EP / FI9900EP /

FI9901EP)

The Network Camera is PoE-compliant, allowing transmission of power and data via a single Ethernet cable.

Such as the following picture PoE-enabled router / swi: connect the Network Camera to a tch via Ethernet

cable.

1.3 Read before Use

Please first verify that all contents received are complete according to the Package Contents listed below.

Before the Network Camera is installed, please carefully read a ons in the Quick Setup nd follow the instructi

Guide to avoid damage due to faulty assembly and installation. This also ensures the product is used properly

as intended.

1.4 Packing Contents

  IP Camera * 1 Quick Setup Guide * 1

 DC Power Supply * 1

 Wi-Fi Antenna * 1 (except for FI9805E, FI9803EP, FI9903P, FI9900EP, FI9901EP)

 Mounting Bracket * 1 (except for FI9900P, G2, FI9900EP, FI9800P, FI9901EP)

1.5 Physical Description

1.5.1 Front Panel

Front Panel for FI9804W / FI9805W / FI9805E

1 WIFI Antenna: Wireless Antenna (FI9804W, FI9805W)

2 Infrared LED: 12 IR LEDs (FI9804W), 36 IR LEDs (FI9805W, FI9805E)

3 LENS: CMOS sensor with fixed focus lens

4 Induction IC

Front Panel for FI9803EP / FI9803P

1 WIFI Antenna: Wireless Antenna (FI9803P)

2 Infrared Lamp Array

3 LENS: CMOS sensor with fixed focus lens

4 Induction IC

Front Panel for FI9903P

1 LENS: CMOS sensor with fixed focus lens

2 Infrared Lamp Array

3 Induction IC

Front Panel for FI9900P / G2 / FI9900EP / FI9800P / FI9901EP

1 WIFI Antenna: Wireless Antenna (FI9900P / FI9800P / G2)

2 Infrared LED: 30 IR LEDs

3 LENS: CMOS sensor

4 Induction IC

1.5.2 Interface

1 I / O alarm terminal block (Only FI9805E)

This network camera provides a I/O alarm terminal block which is used to connect to external input / output

device.

The pin (there are four number in the terminal block from no. 1 to no. 4) definitions are as follows:

This camera supports I/O alarm, you can go to Settings-Alarm - I/O page to configure it.

2 LAN

10/100M adaptive Ethernet interface. Through this interface, IP camera can be connected with various network

devices, such as hub, router, etc.

3 Reset button

Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the

factory default administrator password. The default administrator user is admin with no password.

4 Power Interface

1– input

2- input

3- output

4- output

Connect the external power adapter, request for 12V / 2A or 12V / 1A power.

5 Audio input interface (Except FI9803EP / FI9803P / FI9903P)

The jack is used to plug external input device such as sound pick up device directly. Here microphone cannot

directly insert to the interface, it must connect to adapter first.

6 Audio output interface (Except FI9803EP / FI9803P / FI9903P)

The jack is used to plug external output device such as loud speaker directly. Here microphone cannot directly

insert to the interface, it must connect to adapter first.

7 RS485 Cradle head interface (Only forFI9805E)

This camera supports the standard 485 cradle head protocol (Pel ease configure the co-D and Pelco-P). Pl

RS485 protocol corresponding information first (go to Settings- PTZ - RS485 Configuration page and do

settings), or else the cradle head may cannot work.

1.5.3 Bottom View

There are up to two labels located at the bottom of the camera, this is an important feature of original Foscam

cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original

firmware and are not eligible for technical services.

1.6 SD Card Management

The record files of the IPC can be stored in the SD Card.

You need open the IP Camera, then plug the SD card into SD card slot inside the IP Camera.

When you plug in the SD card during the camera work process, please reboot the camera again, or else the

SD Card may be cannot work well.

Insert Micro SD Card in the location shown below.

FI9803EP

FI9901EP / FI9900P / FI9900EP

NOTE: When you re-install the camera, please ensure the tightness with the camera.

1.7 Wall Installation

FI9803EP / FI9803P / FI9903P

Step 1: Screw the mount on the wall with the 3 screws provided.

Step 2: Install the camera on the mounting bracket with 1 screw to complete installation.

FI9800P / FI9900P / FI9900EP / FI9901EP /G2

Fixate the camera on your preferred location and use screws to mount it. We have provided screws in the

Packaging.

NOTE: Ensure that the rain or water will not reach the connector po g tail wiring. These rts at the end of the pi

connectors are not weather-resistant.

The cable of an outdoor camera should, from the position where the cable is divided into several cables, be

fitted dry. Install the cable into a waterproof junction box (1) or bring the cable indoors (2).

1.8 The Different Features between the Models Involved

Differences

Model Wireless PoE (Power over

Ethernet)

Alarm In / Out Audio Input / Output RS485 P2P

FI9804W

FI9805W

FI9805E

FI9803EP

FI9803P

FI9903P

FI9900P

FI9900EP

FI9800P

FI9901EP

2 Access the IP Camera

2.1 Hardware Connection & Software Installation

1. Mount the antenna and make it stand vertically (Only for the device with external antenna).

2. Connect the camera to the LAN a network cable. network (Router or Switch) vi

3. Connect the power adapter to the camera.

4. Visit Foscam official website http://www.foscam.com , select “Support > Download Center > Software Tools”, then

you can find the “Equipment Search Tool”, download the tool to your computer, the icon shows as below:

NOTES:

 If your computer (Windows OS) supports autorun function, you can find the corresponding file in the

opened control panel.

2.2 Access the Camera In LAN

2.2.1 Wired Connection

The camera supports HTTP and HTTPS protocols, you can access the camera in two ways.

(1) Http:// LAN IP + Http Port No.

The default HTTP port NO. is 88. Double click the Search Tool icon to run, and it should find the camera's IP

address automatically after you plug in the network cable.

Double click the IP address of the camera; the camera login page should be open in your default browser.

(2) Https:// LAN IP + Https Port no.

The default HTTPS port NO. is 443. You can use the URL to access the camera: https:// LAN IP + HTTPS port

NO.

Go to Settings - Network - Port panel, you can see and change the HTTP and HTTPS port NO.

NOTE: When logging in for the first time, you will need to download and install the add-on.

2.2.2 Wireless Connection

Only some models support EZLink wireless connection , please refer to the Quick Setup Guide.

2.3 Access the Camera in WAN

2.3.1 Static IP Addresses

Users who have static IP addresses do not need to set DDNS service settings for remote access. When you

have finished connecting the came d port forwarding, you can access the ra using the LAN IP address an

camera directly from the Internet using the WAN IP address and port number.

How to Obtain the WAN IP address from a public website ?

To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The

webpage at this address will show you the current WAN IP.

Access your IP Camera from the Internet

You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number

in your standard browser. For example, you would enter http:// 183.37.28.254:88

2.3.2 Remote Access

If you want to access your camera by web browser outside of your LAN, you need to configure following

configurations.

1. Choose Settings on the top of the camera web page, then go to the Network > IP Configuration section

on the left side of the screen, then uncheck the Obtain IP DHCP.

2. Enable UPnP and DDNS in the camera's settings page. We recommend you to use the DDNS by factory

default.

3. You can see the port of your camera here. If you want to set Remote Access for several cameras on the

same network, you will need to change the HTTPS port for each camera.

4. If the UPnP of the router has been enable, you do not need to perform following steps. Otherwise, you

need to select one of the following methods to configure port forwarding on your router. For these steps, we will

IP Address: Set this in the same subnet

as your computer , or keep it as default.

Subnet Mask: Keep it as default.

Gateway and DNS Server: Set it to the

IP address of your router.

Select Yes and click Save.

Click Enable DDNS and click Save.

The content in the Manufacture’s DDNS

column is the domain name of your camera.

be using the TP-LINK brand wireless router as an example.

 If there is a UPnP function in your router:

Choose Forwarding > UPnP, make sure that the Current UPnP Status is Enabled.

 If there is no UPnP function in your router:

You need to manually add port (HTTPS port) forwarding, refer to the following steps. You need go to the

Forwarding > Virtual Servers panel for setup.

Click Add New.

Input the port and IP address of

your camera and click Save.

5. Now you can access your IP camera by https://domain name: HTTPS port via the Internet.

2.4 Using the VLC Player

This camera supports RTSP stream ra using VLC player. ing, here you can view the came

RTSP URL rtsp:// [user name][:password]@IP:port number/videosream

The part in the square brackets may be omitted.

user name & password:

The user name and password to access the camera. This part can be omitted.

IP: WAN or LAN IP address.

port number: If there is the RSTP port number on the Port page, you must only use RTSP port number.

otherwise, you must only use http port number.

Videostream: Here support three modes: videoMain, videoSub and audio. When the network speed is bad,

here you had better select videoSub. If you select audio, you can only hear the sound but cannot see the

video.

For example:

IP: 192.168.1.11

Port number: 88

User name: admin

Password: 123

Here I can enter one of the following URLs in the VLC.

1．rtsp://admin:123@192.168.1.11:88/videoMain

2．rtsp:// @192.168.1.11:88/videoMain

3．rtsp://:123@192.168.1.11:88/videoMain

4．rtsp://admin@192.168.1.11:88/videoMain

Open the VLC, and go to Media

Open Network Stream option, then enter the URL into VLC.

Here you have finished the

Port Forwarding setup.

Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time

preview.

If you cannot play the video in the VLC player, please check the port mapping.

NOTE: If you modify the camera's username or password, you had better reboot the camera, or else the new

username and password cannot take effect when you enter the authentication in the VLC.

2.5 IP Camera Connection to the Server

Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF.

3 Surveillance Software GUI

Please refer to the section 2.1 if you install the camera for the first time. You can start to learn about software

operation after finish quick installation.

3.1 Login Window

Section1 Enter the Username and password

The default administrator username is admin with no password, please change the password at first using and

prevent unauthorized users login the camera.

Section2 Stream

The camera supports two stream modes: Main stream and sub stream. If you want to access the camera form

LAN, here you can select Main stream. If you want to access the camera from Internet, here we recommend

sub stream.

NOTE: When the network bandwidth is bad you'd better select Sub Stream and the video will be more fluent.

Section3 Select the language

You can select the language you need by clicking on the language dropdown list.

Section4 login the camera

Click Login button.

NOTE: When setting up your camera for the first time, it will request that you modify the default username and /

or password if both are still set to default. Input the new username and password, click Modify to complete the

modification. You will now use the new username and password to login the camera in the future.

After logging in for the first time, you will go to Setup Wizard automatically. Here you can set the basic

parameters of camera, such as camera name, camera time, wireless settings, IP configuration.

Country: Select the country.

Device Name: You could give name for your camera.

System Time: Select the time zone you need to set the date, time,format, etc.

Wireless networks: Click Scan, find the SSID of your wireless router, select and enter the password.

IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address

according to your needs.

NOTE: It needs about 1 minute to connect the camera to your router.

3.2 Surveillance Window

Differences

Model Playback WDR Pan / Tilt Control Zoom out / Zoom in Cruise

FI9804W

FI9805W

FI9805E

FI9803EP

FI9803P

FI9903P

FI9900P

FI9900EP

FI9800P

FI9901EP

Section1 FOSCAM Logo / LiveVideo / Settings buttons

: FOSCAM LOGO

: Path to surveillance window. Click this button and back to the surveillance window

: Path to Administrator Contro ad to Administrator Control Panel and l Panel, Click it, and it will le

do advanced settings.

Section2 Multi-Device Window

The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You

can add other cameras in multi-camera panel.

Section3 Mode / Stream / WDR / NAA / Mirror / Flip buttons

Mode

1) 50Hz ---------Indoor surveillance (Region: Europe, China)

2) 60Hz ---------Indoor surveillance (Region: USA, Canada)

3) Outdoor Mode------Outdoor surveillance

Stream

The default stream supports multiple modes, For example: Equilibrium Mode / 720P / 15fps / 512K meanings:

Stream type / Resolution / Maximum frame rate / Bit rate

. (Different models support different specific

mode. )

1) Stream type no. Identify the stream type.

2) Resolution

The bigger the resolution, the better of the image quality is. If you are accessing the camera via internet and

want to get more fluent video streaming, please select resolution VGA.

3) Maximum frame rate

The maximum frame rate is 30 fps. You should lower frame rate when the bandwidth is limited. Normally, when

the frame rate above 15, you can achieve fluently video. The maximum frame rate for each model is different,

please refer to 6.3 Specification.

4) Bit Rate

Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should

combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will

lead to video cannot play well.

You can reset the stream type on Settings > > Video Video Settings panel.

WDR (Only FI9900P, G2, FI9900EP, FI9901EP): WDR stands for High Dynamic Range. It usually refers to the

method of capturing images having "greater dynamic range between the lightest and darkest areas of an

image than current standard digital imaging methods or photographic methods". You can select ON from the

dropdown list under sunlight or with bright background.

NAA (except FI9804W / FI9805W / FI9805E): NAA (Network Auto-Adaptability) can make IP Camera changing

the real-time rate to adapt different network conditions, which can supply better preview experience. It is OFF

as default.

" " " " (FI9900P, G2, FI9900EP, FI9901EP)Zoom in or Zoom out

Device Support 8x zoom feature, click or ,The focal length of the camera lens will be larger or shrink,

you can adjust the focus distance to the target object size, access to high-definition screen.

Section4 Pan / Tilt Control (only F9805E)

When via RS485 interface to connect an external PTZ device, you can use this feature.

1------Up control button, 2------Down control button,

3------Left control button, 4------Right control button,

Click this button and go to center

Section5 Cruise settings ( only F9805E)

If via RS485 interface to connect an external PT device, you can use this feature.

The default cruise tracks have two types: Vertical and Horizontal.

Vertical: The camera will rotate from up to down.

Horizontal: The camera will rotate from left to right.

: Start cruise. : Stop cruise.

If you want to define or change the cruise trace, please go to Settings PTZ Preset Settings panel.

How to do cruise?

Firstly: Select one track in the track drop-down list

Secondly : Click Start cruise button, the camera will cruise following the predefined path.

Thirdly: Click stop button and finish cruising.

Section6 IR LED Lights

Click Infra led and there are three modes to adjust the infrared led: Auto, Manual and Schedule.

Auto: Select it and the camera will adjust the infra led (on or off) automatically.

Manual: Select it and turn off the infra led manually.

Schedule: Select it and the IR led light will be off at the schedule period. If you want to define or change the IR

led lights schedule time, please go to Settings > Video > IR LED Schedule page.

Select one of these

Section7 Image quality settings

In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality.

Section8 OSD

If you have added time and camera e it in the live window. name in the video, you can se

Go to Settings > Basic settings > Camera name panel, and you can change another device name. The

default device name is anonymous.

Go to panel and adjust the device time. Settings > Basic settings > Camera time

Go to Settings > Video > On Screen Display panel, you can add or no add OSD.

Section9 Play / Stop / Talk / Audio / Snap / Record / Full screen button

1------Play Click it to play the video of the camera

2------Stop Click it to stop the video of the camera

3------ Talk Click the button and the icon will become to , then talk to the microphone that connected with

PC, people around the camera can hear your voice if the camera has connected with audio output device.

Click the icon again and stop talking.

4------ Audio Click the button and the icon will become to , you can hear the sound around the camera if

the camera has connected with other audio input device through the Audio Input port of the camera, Click the

icon again and stop audio.

5----- Volume Click the button and the icon will become to , you can set the volume.

6----- Snap Click it to make snapshot and it pop up a window which picture you snapshot, right click in the

window and save the picture to anywhere you want.

7----- Record Click the icon and the camera start recording, you can see a green dot in the live window.

Click again and stop recording. The default storage path is C:\IPCamRecord. You can change the storage path:

Go to Settings > Record > Storage Location panel.

1 2 3 6 7 8

4 5

8------Full Screen Click it to make full-screen, or you can double click the surveillance screen to make

full-screen. Double click again and exit full-screen.

Onscreen Mouse Control

Right click the mouse and you can adjust the screen ration, full screen and Zoom up.

Keep Ration: Select it and the camera will adjust the size of live window based on the computer monitor

automatically.

Sometimes there is a black border around the video, please sele better visual quality. ct Keep ration to get a

Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen.

Zoom Up / Down: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view

back to original size.

NOTES:

1. This camera don't support Pan / Tilt function, so here can not allow to use Screen PTZ.

2. For Mac OS, the plugin cannot support Onscreen Mouse function, so you cannot allow to use it.

4 Advanced Camera Settings

Click the button Settings, goes to Administrator Control Panel to make advanced camera settings.

4.1 Setup Wizard

The way to set it, you could refer to section 3.1.

4.2 Device Status

Device Status contains four columns: Device Information, Device Status, Session Status and Log, it will show

you various information about your camera.

4.2.1 Device Information

Camera Model: The model of the device.

Camera Name: The Device Name is a unique name that you can give to your device to help you identify it.

Click Basic Settings and go to Device Name panel where you can change your camera name. The default

device name is anonymous.

Camera ID: Display the MAC address of your camera. For example Device ID is 008414350787, the same

MAC ID sticker is found at the bottom of the camera.

Camera Time: The system time of the device. Click Basic Settings and go to Camera Time panel and adjust

the time.

System Firmware Version: Display the System Firmware version of your camera.

Application Firmware Version: Display the application firmware version of your camera.

Plug-In Version: Display the plug-in version of your camera

4.2.2 Device Status

On this page you can see device status such as Alarm status, NTP / DDNS status, WIFI status and so on.

4.2.3 Session Status

Session status will display who and which IP is visiting the camera now.

4.2.4 Log

The log record shows who and which IP address accessed or logout the camera and when.

Reboot the camera and clear the log records.

4.3 Basic Settings

This section allows you to configure your Camera Name, Camera Time, Mail, User Accounts and Multi-Device.

4.3.1 Camera Name

Default alias is anonymous. You can define a name for your camera here such as apple. Click Save to save

your changes. The alias name cannot contain special characters.

4.3.2 Camera Time

This section allows you to configure the settings of the internal system clocks for your camera.

Click Setting > Basic Setting > Camera Time to enter the Camera Time setting page.

Click the page number and go to the

corres

ondin

e to see more lo

s .

Fill in one page number, click Go button

and

o to the corres

ondin

e .

Time Zone: Select the time zone for your region from the drop-down menu.

Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server.

Choose the one that is closest to your camera.

Sync with PC / Terminal: Select this option to synchronize the date and time of the Network Camera with your

computer.

Manually: The administrator can enter the date and time manually. Please select the date and time format.

use DST: Select the use DST (Daylight Saving Time, to set the clock ahead of the real-time), then set the start

time and end time of the DST, select the daylight saving time from the drop-down menu at last.

Click Save button to submit your settings.

NOTE: If the power supply of camera camera's time again. is disconnect, you need set the

4.3.3 User Accounts

Here you can create users and set privilege, . The default administrator visitor, operator or administrator

user accounts are admin with a blank password.

How to change the password?

Firstly, select the account which you want to change the password, then select Change Password, enter the

old password and the new password, lastly click modify to take effect.

How to add account ?

Select one blank column, then enter the new user name, password and privilege, last click Add to take effect.

You can see the new added account on the Account list.

Delete: Select the account which you w e button to take effect.ant to delete, then click Delet

NOTE: The default administrator account cannot be deleted, but you can add other administrator users.

4.3.4 Multi-Camera

If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the

main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do

multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if

there is 8 cams installed.

The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This

page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view

multi-surveillance screen on one window.

Add cameras in LAN

In Multi-Device Settings page, you can see all devices searched in LAN. The 1st Device is the default one. You

can add more cameras in the list i era's software supports up to 9 IP Cameras n LAN for monitoring. The cam

online simultaneously. Click The 2nd Device and click the item in the Device List in LAN, the Alias, Host and

Http Port will be filled in the boxes below automatically. Enter the correct username and password then click

Add. Add more cameras in the same way.

Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which

series the camera belongs to.

Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added.

2 Enter the User name and

password of the 2nd camera .

1 Click it, camera model, alias,

host and HTTP Port will be

ﬁlled in the following boxes

automatically .

3 Click Add to take effect .

Add cameras in WAN

If you want to view all cameras via the internet (remote computer), you will need to add them using DDNS

domain name. Firstly, make sure n be accessed through the internet. (Read all of the cameras you added ca

How to configure DDNS settings in chapter 4.4.4 DDNS)

Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera's name, DDNS domain name, port

number. Enter user name and password and then choose Add.

1----- The camera model: MJ or H.264.

2----- The 2nd camera's name

3----- Fill in the 2nd camera's DDNS host not LAN IP

4 ---- Enter the 2nd camera's user name and password

Use DDNS domain name and port to login .

Make sure each camera you need add

could login with DDNS name and port .

5---- Click Add button and to take effect

NOTE: Here the Host must be entered as the second camera's DDNS domain name, not its LAN IP.

Return to video window. You will see all of the cameras accessible through the internet.

When you are away from home, you can use the first camera's DDNS domain name and port to view all the

cameras via internet.

4.3.5 Voice Prompt

On this page, you can enable or disable voice prompt. Select “Yes” to enable or select “No” to disable.

If select ”Yes”, you can hear the voice prompt after connect the audio output device.

4.4 Network

This section will allow you to configure your camera's IP, PPOE, DDNS, Wireless Settings, UPnP, Port, Mail

Settings and FTP Settings.

4.4.1 IP Configuration

If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same

subnet of your router or computer.

Changing settings here is the same as using the Equipment Search Tool.

It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If

you don't know the subnet mask, gateway and DNS server, you can check your computer's local area

connection as follows:

Control Panel > Network Connections > Local Area Connections > Choose Support > Details.

If you don't know the DNS server, you can use the same settings as the Default Gateway.

4.4.2 Wireless Settings (FI9803P / FI9804W / FI9805W / FI9900P / FI9800P / G2)

Step 1: Choose Settings on the top of the camera interface, and go to the "Network" panel on the left side of

the screen, then click Wireless Settings.

Click the Scan button and the camera will detect all wireless networks around the area. It should also display

your router in the list.

Set the same Subnet Mask and

gateway of the camera with your

PC.

There are two DNS servers. You

can set any of them. Same with

gateway is also OK.

Click the Page number to see other wireless

networks devices if there a

e more than 10.

Click the Scan button

to search for wireless

networks.

Step 2: Click the SSID (name of your r outer) in the list, the corresponding information related to your network,

such as the name and the encryption, will be filled into the relevant fields automatically.

You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the

password you filled in are exactly the same for your router.

Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable.

Never shut down the power of the camera until the IP camera is able to connect to the wireless network.

The LAN IP address will disappear on the window of Equipment Search Tool when the camera is configuring a

wireless connection. Wait about 1 minute, the camera should obtain a wireless connection, and the LAN IP of

the camera will show again on the window of the Equipment Search Tool The IP address may have changed

after the camera receives a wireless connection; we recommend setting a static local IP address if this IP

address changes by right clicking the camera in Equipment Search Tool, setting a static IP, and pushing OK .

Congratulations! You have set up the wireless connection of the camera successfully.

NOTE: If you fail to make a wireless connection, please refer to your seller or contact us directly for

assistance.

4.4.3 PPPoE

Only some models support PPPoE.

If you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE

account.

1 Click the SSID of your router

and the relevant information

will be filled in the fields

automatically.

2 Enter the

password of

our route

3 Click Test to check

if the password is

correct or not.

4.4.4 DDNS

If you need Foscam DDNS, you can apply it on DDNS page.

First Enable DDNS, then select “myfoscam.org” from DDNS Server list, click “Get My DDNS Now”.

Then login your Foscam Cloud a am.org, and clicccount for myfosc k “Get DDNS”.

If you don’t have a Foscam Cloud account, click “Tap HERE” to register one, then click “Get DDNS”.

After get DDNS, click “Finish” to go back to DDNS settings.

If the network error, you fail to get the DDNS, please try again.

Once you success get Foscam DDNS, you can follow below step to use.

Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you

can see the domain name.

Here take cp4911.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you

can see the domain name.

Now you can use http:// Domain name + HTTP Port to access the camera via internet.

Take hostname cp4911.myfoscam.org and HTTP Port no. 8000 for example, the accessing link of the camera

via internet would be http://cp4911.myfoscam.org:8000

Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to use

Manufacturer's DDNS again , here click this button and start Manufacturer's DDNS Service.

Third Party Domain Name Settings

User can also use third part DDNS, such as www.no-ip.com. ,www. 3322.com

Here take www.no-ip.com for example:

1. Step 1 Go to the website www.no-ip.com to create a free hostname

Firstly: Login on www.no-ip.com

and click No-IP Free to register.

Please register an account step by step according to instructions on www.no-ip.com

After registration, please login your email which used to register. You will receive an email from website, please

click the link to activate your ACCOUNT as indicated in email.

Secondly: Login the link with the registered username and password to create your domain name.

Click here to register

Please create the domain name step by step according to instructions on www.no-ip.com

Step 2 DO DDNS Service Settings within the Camera

Please set DDNS Settings within the camera by hostname, a user name and password you've got from

www.no-ip.com

Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.

Firstly, goes to option of DDNS Settings on the administrator panel.

Secondly, select No-Ip as a server.

Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as

DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS

settings effective.

Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and

check if the DDNS status is successful.

If failed, please double check if you have input the correct hostname, user name, and password, and try to

redo the settings.

NOTE: If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third

Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will

take effect.

2. Do port forwarding within the router

Example: The camera's LAN IP address is http://192.168.8.100:2000

Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named Virtue

Server on some brands of router). Take Linksys brand router as an example, Login the router, and goes to

Applications & Gaming > Single Port Forwarding.

Secondly, Create a new column by LAN IP address & HTTP Port No. of the camera within the router showed

as below.

3. Use domain name to access the camera via internet

After the port forwarding is finished, you can use the domain name+ http no. to access the camera via

internet. Take hostname ycxgwp.no-ip.info and http no. 2000for example, the accessing link of the camera via

internet would be http:// ycxgwp.no-ip.info:2000

Assign a name

as you like here .

Fill the Media Port no. of the

camera on the column of

External Port and Internal Port .

4.4.5 UPnP

The default UPnP status is closed. You can enable UPnP, then the camera's software will be configured for

port forwarding. Back to the Device Status panel, you can see the UPnP status:

The camera's software will be configured for port forwarding. There may be issues with your routers security

settings, and sometimes may error. We recommend you configure port forwarding manually on your router .

4.4.6 Port

This camera supports HTTP Port / HTTPS Port / ONVIF Port. HTTP Port is used to access the camera

remotely.

HTTP port: By default, the HTTP is set to 88. Also, they can be assigned with another port number between 1

and 65535. But make sure they can not be conflict with other existing ports like 25, 21.

Another way to change the HTTP port no.

Step 1: Open the Equipment Search Tool, select the camera you would like to change the port of, right click on

the IP address, and click on "Net onfiguration box . work Configuration", this brings up the network c

Step 2: Enter the username and password of the Administrator (default username is admin with a blank

password), and click OK to apply changes.

Step 3: Wait around 10 seconds, you'll see that the camera's LAN IP address has changed. In our example it

was changed to 2000, so we see http://192.168.1.105:2000 in Equipment Search Tool. Also, the LAN IP

address is now fixed at a static IP address of http://192.168.1.105:2000. This IP address will not change even if

the camera is powered off and back on, the camera will remain on this LAN IP address. This is very important

that a static LAN IP address is set, or you may have problems later with remote access and seeing the camera

remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static

LAN IP address!

Figure 4.1

NOTE: If the camera cannot be accessed, please make sure the port forwarding is succeed.

Modif

the Http Port .

Enter the Username and

assword

click O

Select which camera

you’d like to change the

port for, and right click .

HTTPS Port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port.

ONVIF Port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number

between 1 and 65535 (except 0 and 65534). But make sure they can not be conflict with other existing ports.

RTSP Port: The default port is 554,only some IP Cameras have RTSP port.

4.4.7 Mail Settings

If you want the camera to send emails when motion has been detected, here Mail will need to be configured.

1----- SMTP Server / Port / Transport Layer Security Enter SMTP server for sender. SMTP port is usually

set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually

is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be

set to 465 or 25 or 587, which hould be decideport you choose s d by which Transport Layer Security you

select.

2-----SMTP Username / password ID account and password of the sender email address

3----- Sender E-mail Mailbox for sender must support SMTP

4----- Receiver Mailbox for receiver need not support SMTP, you can set 4 receivers

5----- Save Click Save to take effect

6----- Test Click Test to see if Mail has been successfully configured.

Click Test to see if Mail has been successfully configured.

If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test

mail.

If the test fails with one of the following errors after clicking Test, verify that the information you entered is

correct and again select Test .

1) Cannot connect to the server.

2) Network Error. Please try later.

3) Server Error.

4) Incorrect user or password.

5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try

again.

6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server.

7) The message is denied by the server. Maybe because of the anti-spam privacy of the server.

8) The server does not support the authentication mode used by the device.

4.4.8 FTP Settings

If you want to upload record images to your FTP server, you can set FTP Settings.

Test result .

FTP server: If your FTP server is located on the LAN, you can set as Figure as above.

If you have an FTP server which you can access on the internet, you can set as below.

Port: Default is port 21. If changed, external FTP client program must change the server connection port

accordingly.

FTP Mode: Here supports two modes: PORT and PASV.

Username / password: The FTP account and password.

Click Save to take effect.

Click Test to see if FTP has been successfully configured.

4.4.9 P2P (Except FI9804W / FI9805W / FI9805E)

Access the camera by smart phone (Android or iOS operating system),please refer to the Quick Setup Guide.

First of all, you need to open the P2P function of the camera at Settings > Network > P2P.

4.5 Video

This section allows you to configure Video stream settings, On screen display and Snapshot settings.

4.5.1 Video Settings

There are two ways to set the stream video settings. They are main stream video settings and sub stream

video settings.

Enhanced Night video Definition: The camera will automatically drop the frame to extend the recording time

in the night.

Stream Type: There are four types to identify different streams you have set. If select the HD Mode, the

clearer video will become, and it will take up more bandwidth; If select the Smooth Mode, the bandwidth is very

narrow, and bit rate is large, that will lead to video can not play well. The Equilibrium Model is a value between

HD Mode and Smooth Mode.

Resolution: The camera supports multiple types, For example: 1080P, 960P, 720P, VGA. The higher the

resolution is, the clearer video will become. But the code flux will become larger too, and it will take up more

bandwidth. (Different models support different specific types. )

Bit Rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate

configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit

rate is large, that will lead to video can not play well.

Frame Rate: Note that a larger frame size takes up more bandwidth. You should lower frame rate when the

bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video.The maximum

frame rate for each model is different, please see the 6.3 Specification.

Key Frame Interval: The time between last key frame and next key frame. The shorter the duration, the more

likely you will get a better video quality, but at the cost of higher network bandwidth consumption.

Rate Control Mode (FI9900P, FI9900EP, FI9901EP，

，

，，G2): There are three rate control modes.

CBR: Constant Bit Rate, it means that the Bit Rate is constant.

VBR: Variable Bit Rate, the camera will change the video bit rate according to the situation, but will not more

than the maximum parameter "Bit Rate".

LBR: Low Bit Rate. If you can select the LBR, then you can slide the scroll bar to choose percentage of the bit

rate. By reducing the bit rate, so that the camera can obtain a better image at low bandwidth.

4.5.2 On Screen Display

This page is used to add timestamp and device name on the video.

Display Timestamp: There are two options: Yes or NO. Select Yes and you can see the system date on the

video.

Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on

the video.

4.5.3 Privacy Zone

FI9800P and G2 do not support this Function.

This page is used to add privacy zone on the video.

Allow On Screen Display Mask

There are two options: Yes or N ea on the video, the mask area will be black O. Select yes and draw a mask ar

on the video.

Click OK button and return to the Privacy Zone page, click Save to take effect.

Back to the surveillance window, you can see the privacy area as the following picture:

The privacy zone

4.5.4 Snapshot Settings

In this page you can set the snap d the storage path. shot pictures' image quality an

Manual snap Quality: Low, Middle and High. The higher the quality, the picture will be clearer.

Pictures Save To: FTP or SD card. If you have done FTP and Alarm settings, when alarming, the camera will

snap pictures to the FTP or SD card automatically.

If you select the FTP, you can set the file name which the picture save to. For example: file name is "NAME",

the snapshot picture is "NAME_20150605-180000.jpg".

Only FI9803EP, FI9900P, G2, FI9900EP support SD card.

Enable timing to capture

To enable capture interval, follow the steps below:

1 Select Enable timing to capture

2 Capture interval: The interval time between two captures.

3 Select the capture time

 Capture anytime

Click the black button up the MON, you will see all time range turn red. When something moving in the

detection area at anytime, the camera will capture.

 Specify an capture schedule

Click the week day words, the corresponding column will be selected. For example, click TUE, the all

column of TUE turns to red, that means during Tuesday whole day, the camera will capture.

 Press the left mouse and drag it on the time boxes, you can select the serial area,

4 Click Save button to take effect.

4.5.5 IR LED Schedule

On this page you can set the schedule time for switching IR LED lights. When parameter Mode is set to the

Schedule on the Live Video window, At these schedule time, the IR LED lights will be turned off.

4.6 Detector

4.6.1 Motion Detection

IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or

upload images to FTP.

To enable motion detection, follow the steps below:

1 Enable Motion detection

2 Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will be

more easily alarmed. Select one motion sensitivity.

3 Trigger interval--- The interval time between two motion detections. Here supports 5s / 6s / 7s / 8s / 9s / 10s

/ 11s / 12s / 13s / 14s / 15s. Select one interval time.

4 There are some alarm indicators:

A Camera Sound and PC Sound

If the camera has connected with a speaker or other audio output device, if you select Camera Sound or PC

Sound, when the motion has been detected, the people around the camera will hear beep alarm sound.

B Send E-mail

If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail

Settings first.

C Take Snapshot

If you select this checkbox, when the motion has been detected, the camera will snap the live view window as

a still picture and load it to the FTP. Make sure you have set FTP and set FTP as the storage path in Video >

Snapshot settings panel.

Time interval: ween two pictures. The interval time bet

D Recording

If you select this checkbox, when the motion has been detected, the camera will recording and load it to the

FTP server. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot settings panel.

E Push message to the phone

If you select this checkbox, when the motion has been detected, the camera will push the message to the

phone which has been connected the camera.

5 Set detect area

Click set detect area and it pop up a window, then the detection area. Click Back button after you can draw

settings. When something moving in the detection area, the camera will alarm.

6 Alarm Schedule

A Alarm anytime when motion is detected

Click the black button up the MON, you will see all time range turn red. When something moving in the

detection area at anytime, the camera will alarm.

B Specify an alarm schedule

Click the week day words, the corresponding column will be selected. For example, click TUE, the all column

of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the

camera will alarm.

Click this button and select all time range.

C Press the left mouse and drag it on the time boxes, you can select the serial area,

7 Click Save button to take effect. When the motion is detected during the detection time in the detection area,

the camera will alarm and adopt the corresponding alarm indicators.

NOTE: You must set the detection area and detection schedule, or else there is no alarm anywhere and

anytime.

4.6.2 Sound Detection

FI9800P do not support Sound alarm.

When the ambient sound over a certain decibel ,the sound alarm will be triggered.

If the Sensitivity is set to High, the camera will detect the sound whose more than 55db.

If the Sensitivity is set to Medium, the camera will detect the sound whose more than 65db.

If the Sensitivity is set to Low, the camera will detect the sound whose more than 75db.

If the Sensitivity is set to Lower, the camera will detect the sound whose more than 85db.

If the Sensitivity is set to Lowest, the camera will detect the sound whose more than 95db.

4.6.3 IO Alarm (only FI9805E)

This IP camera provides a IO alarm terminal block which is used to connect to external input / output device.

The alarm device (door sensor, infrared sensor, smoke detectors mand to the network , etc) send input com

camera, then the network camer m output device (local audible alarm, lights a send output command to the alar

alarm,etc).

There is an IO alarm input / output lines in the FOSCAM camera tails. Enable IO alarm need this cable to

connect to the alarm device (door sensor, infrared sensor, smoke detector, etc.).

I/O Alarm has four ports:

 Port 1 and port 2 indicate IO alarm input

 Port 3 and port 4 indicate IO alarm output

Setting IO alarm

On the IO page, Enable the I/O alarm, select the Send E-mail and Snapshot before you have configured the

mail and FTP.

If an IO alarm is triggered and IO alarm output device will always alarm (sound alarm is issued a warning

sound, alarm lights in flash etc). Click Clear IO alarm output , the alarm output device will stop alarming. If IO

alarm is triggered again after alarm interval, IO alarm output device will be restart.

NOTE: Motion detection alarm can also be triggered IO alarm output.

4.7 Record

4.7.1 Storage Location

Recording Location: SD card, FTP.

 SD card (Only FI9803EP / FI9900P / G2 / FI9900EP / FI9901EP): The video will be saved in SD card.

Make sure the camera has been inserted the SD card. On this page, you can see the available space

of the SD card.

 FTP: The video will be saved in FTP. Please refer to 4.4.8 FTP Settings.

Local Recording Location: For Windows OS, the manual recording path is C:/ IPCamRecord, you can

change another one. For MAC OS, the manual recording path is: / IPCamRecord.

Enter the local folder: Click here,you can enter the local folder.

4.7.2 Alarm Record

4.7.3 Local Alarm Location

On this page you can enable local alarm record, and select the local alarm record time.

4.7.4 Schedule Recording

When the video is selected as FTP, the device supports scheduled recording.

When the video is selected as SD card, the device supports pumping frame recording (FI9803EP,

FI9900P, FI9900EP, G2 support SD card).

Record frame: There are six frame selections, such as 1 / 30, 4 / 30, 8 / 30, 15 / 30, 24 / 30, 30 / 30.

Recommended default is 4 / 30. The greater the Frame rate is, the sharper picture quality is, and the greater of

storage space is, the shorter the storage time is.

Record full strategy: When the SD card is full, you can choose to cover the previous recording, or stop

recording.

Audio Record: You can choose or Yes No.

NOTES:

 Scheduled recording only supports video saved to the SD card or FTP server.

 The schedule recording will stop while alarm recording is beginning, and it will continue automatically after

alarm recording end.

4.7.5 SD Card Management (FI9803EP / FI9900P / FI9900EP / FI9901EP / G2)

The SD card Slot inside the camera, if you want to install or remove the SD card, you need to open the

camera.

When you plug in the SD card during the camera work process, please reboot the camera again, or else the

SD Card may be cannot work well.

Go to the Settings > > Status Device Status page, you can see the SD card status.

The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M,

the old record files will be deleted automatically.

4.8 PTZ (only FI9805E)

This page will allow you to change the pan / tilt speed and do RS485 settings (Only FI9805E have this feature).

4.8.1 Pan / Tilt Speed

There are five Pt speed types: very fast, fast, normal, slow and very slowly. Select the desired pan / tilt speed

type and click save button .

4.8.2 RS485 Configuration (Only for FI9805E)

This camera supports the standard 485 cradle head protocol (PELCO-D and PELCO-P). Please configure the

RS485 protocol corresponding information first, or else the cradle head may cannot work.

4.9 Firewall

This section explains how to control the access permission by checking the client PC's IP addresses. It is

composed of the following columns: Block access from these IP addresses and Only allow access from

these IP addresses.

Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only

those clients whose IP addresses listed in the Only allow access from these IP addresses can access the

Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses

are in the IP list cannot access the Network Camera.

Click Save to take effect.

4.10 System

In this panel, you can back up / restore your camera settings, upgrade the firmware to the latest version,

restore the camera to default settings and reboot the device.

4.10.1 Back-up & Restore

Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future

use.

Click Browse and select the pa en click Submit to restore the restore the rameters file you have stored, th

parameters.

4.10.2 System Upgrade

Click Download the Latest Firmware, you will see the following screen. And click Save to save the firmware

on your computer locally.

Your current firmware version will be displayed on your screen. You may go to the Status > Device

Information page to check for the latest firmware versions available.

Click Browse, choose the correct bin file and then click System upgrade.

Don't shut down the power during upgrading. After upgrading, you can see the upgrade result.

Upgrade Firmware by Equipment Search Tool

Double click the Equipment Search Tool shot icon , select the Camera IP that you want to upgrade the

firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and

upgrade.

CAUTION:

We recommend that you regularly update your camera to the latest available software and firmware versions

to help ensure the best experience for your camera.

NOTE:

1) Please ensure you have download the correct firmware package for your camera before upgrading. Read

the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.

2) Upon downloading the firmware check the sizes of the .bin files. They must match the size in the

readme.txt file. If not, please download the firmware again until the sizes are the same. Your camera will

not function correctly if a corrupt .bin file is used.

3) Never shut down the power of the camera during upgrade until the IP camera restart and get connected.

4) After upgrade successfully, please clear the cache of browser, uninstall the old plugin and re-install it, then

reset the camera to the default factory settings before using the camera.

4.10.3 Patch Installation

Click to select the correct patch file, and then click Browse Install Patch to install the patch. Do not turn off the

power during it installing. After installing is complete, you will receive a system prompt.

4.10.4 Factory Reset

Click Factory Reset button and all parameters will return to factory settings if selected.

The default administrator username is admin with a blank password.

4.10.5 Reboot

Click Reboot to reboot the camera. This is similar to unplugging the power to the camera.

5 Playback (FI9803EP / FI9900P / FI9900EP /G2)

On this page you can view the record files stored in the SD card.

Section 1 Define the Record files time and Type

: The storage path of record files

: Here supports three types: current day, current month and All records. Another way,

select the time on the time&date manually.

: The type of records files, Here supports two typs: Normal record, Alarm record and

All records.

: Click this button to search all record files satisfy the conditions you selected.

Continuous Play: Select the checkbox to play continuously all the record files.

Section 2 Search record files

On this panel you can see all record files satisfy the conditions you set.

Section 3 Play / Stop / Audio / Full screen Buttons

Please select one record file before use these buttons.

Click this button to play the record files

Click this button to stop the record files

Open or stop audio

Click this button to make fu ouse to exit full screen. ll screen, and double click left m

6 Appendix

6.1 Frequently Asked Questions

NOTE: Any questions you would meet, please check Network connections firstly. Check the working status

revealed by the indicators on the network server, hub, and exchange. If abnormal, check the network

connections.

6.1.1 Equipment search tool cannot find the camera

After power on camera and connec e, open Equipment Search Tool it cannot find t it to router by Ethernet cabl

any camera IP address. Shows a blank window like below.

This is usually because camera doesn’t get an IP in same network segment as the computer. Please follow

below steps to fix the problem.

1. Make sure both camera and com ter. puter are connected to same rou

2. Make sure camera’s connected to router properly and camera status is normal.

For indoor pan/tilt cameras, when powered on you will see a red power light and camera will pan/tilt. And on

LAN port you’ll see a blinking orange light and a solid green light.

3. Reset camera to have a check. Just keep pressing rest button on camera with power on for about 30

seconds till it reboot. Reset button is usually on back/bottom of camera, or on the end cords.

4. Try another Ethernet cable or hook into another LAN port on router.

5. Make sure the router DHCP ser Mac address filter. ver is enabled and there is no

Check router’s DHCP list as we ’s IP address there. ll, to see if you can find camera

If yes, please try to log-in the camera directly by manually input the IP address and port (default http port: for

SD camera is 80, for HD camera is 88) of camera into address bar of web browser.

6. Please turn off any virtual machine or multiple connection (use only wired or wireless connection) that is

running on computer.

7. At latest make sure there’s no firewall is blocking Equipment Search Tool or other search tool conflicts with

it.

6.1.2 Install plugin for Internet Explore

Suggest use IE browser to log in the camera and install the plugin for the first time, then you can use it on other

browser as well. Just remember to allow the plugin to run. See below for steps to install plugin via IE browser.

Step 1: User IE browser to log in the camera for the first time, it will prompt to ask your install the plugin on the

bottom of IE browser.

Step 2: Click Install to continue the installation of the .exe plugin.

Step 3: Follow the Setup Wizard to finished installing the plugin

Note: When starting to install the plug-in, it will force to close the IE browser. Please click Yes to close the IE

browser firstly.

And click Next to follow the setup wizard.

Step 4: Click Finish and reboot IE browser to log in the camera.

Note, for Safari on MAC OSX it’ll show a link “Plugins are not found, click me to download” just above login

windows of the camera. Please click it to download plugin and follow wizard to install. See this link for help if

after installed plugin but still cannot login camera:

http://www.foscam.com/faqs/view.html?id=14

6.1.3 Unable to connect to router wirelessly

After setup wireless configuration, and input the wireless password correctly, save the settings. Normally, after

you disconnect the Ethernet cable, wait for few minutes camera will show up again in Equipment Search Tool

(or show up in router’s DHCP client list/LAN list) with a new IP address. That indicates your camera’s

connected wirelessly.

If not, please follow below steps to help camera connect wirelessly.

Step1: Please make sure wireless signal is strong enough to connect with.

(1) Make sure the camera antenna is fixed well;

(2) Best to keep the distance between the camera and router in 2~3 meters while setup;

(3) There’s no interference or obstacles from house appliance or walls;

Step2: Please check if the frequency band of the wireless signal is 2.4GHz.

Our cameras only support connecting to 2.4GHz frequency wireless band. If your wireless router is dual band,

that supports two frequency band 2.4GHz and 5GHz.

Please set the 2.4GHz and 5GHz with different SSIDs, and make sure configure camera to connect with the

2.4GHz SSID.

Step3: Please check if your wireless password contains special characters.

Remove special character in SSID and wireless password to have a try.

Step 4: Reboot camera and router to have a check.

If above are all confirmed, power off and on the camera and router may help camera to connect.

Step 5: Please log-in the router and check if the MAC filter feature is enabled.

Camera has wired and wireless MAC, they are different. If your router has wireless MAC filtering turned on, it’ll

block camera to connect. Please turn it off, or add camera’s MACs in the allow list.

Step 6: Please change the wireless channel, and the wireless encryption of router to have a try.

Change channel helps reduce influence from nearby WiFi networks, you can try 3,6,or 11 for example. As for

encryption, suggest use WPA2/PSK AES.

Step7: At last reset camera to default, and please try re-configure the wireless settings again.

6.1.4 Unable to access camera from internet via DDNS

Before camera can be accessed remotely via DDNS, below steps need configure correctly:

(1) Set a static IP for camera

(2) Enable DDNS

(3) And do port forwarding on router

Once done, DDNS will success to sync with external IP and camera’s port will be open.

If camera won’t work remotely, cloud be port forwarding is not working or DDNS is not synced.

Go to website such as www.canyouseeme.org input port of camera and click Check Port, you’ll see whether

port of your camera is open.

But if port is closed, below tips can help get port open:

(1) Double check to make sure port forwarding settings on the router is correct.

(2) Check if there’s more than one router in network.

If yes, you need also need do port forwarding twice.

(3) Change the http port, then re-do port forwarding on router. In case current port is taken by other service.

(4) Some ISP may also block some ports, if above steps failed try consult with your ISP directly to open the

port for you.

Go to camera Status > Device Status menu, and you can check if camera’s DDNS is successful. For the case

DDNS shows failed, please follow below tips to help it synchronize:

(1) Change DNS server to 8.8.8.8.

Please login camera’s web-page, and go to the IP configuration (For HD cameras) or basic network settings

(For SD cameras) menu to make the change.

(2) Reboot the camera and router, wait a few minutes to check again.

(3) Use a 3rd party DDNS instead, like No-IP, to see if it works.

6.1.5 Forgot camera’s user name and password

Camera can be hard reset to default settings, when you forgot camera’s login user name and password. Below

are the steps:

(1) Keep power on camera;

(2) Press and hold reset button of camera for 30 second, till it reboots. Reset button is on bottom, or back, or

end cords of the camera.

(3) Once reset, camera will be restored to default settings. And default username is admin, no password

(leave password blank).

6.1.6 How to setup alarm recording to SD card (FI9803EP / FI9900P / FI9900EP / FI9901EP

/G2)

For the cameras that support SD card, we can save alarm recording on SD card and below are the steps to set

it up:

Step 1: Setup the Motion Detection Settings

Please go to Settings > Alarm > Motion Detection menu.

(1) Click Enable.

(2) Choose Recording for the alarm action.

(3) Set the Detection Area

(4) Set a Schedule.

(5) Click Save to save the settings.

Note:

1) Please DO NOT forget to set the alarm schedule, the alarm schedule is red.

2) Please make sure your camera time is correct.

3) Please DO NOT forget to set the alarm area, the detected area is covered by the red grids. Or for some

models you can setup 3 detection zones in total.

Step 2: Setup the Storage Location

Go to Settings > > Record Storage Location, and set the “Recording Location” to “SD card and click Save.

Note:

SD card needs format correctly so it’ll be identified by camera, and has enough space for saving the recordings.

It’s suggested to use FAT32 for 4G~32G SD card and exFAT for 64G and above SD card.

6.1.7 How to setup alarm Emails

Setup alarm Emails, when camer n it’ll send Emaa detects a motio il with snapshot to inform about the motion

alarm. Steps as below.

Step 1: Setup Mail Settings

Before you set, please make sure that your email for sender enabled SMTP. And get your Email SMTP server,

SMTP port, TLS information ready.

Please go to Settings > Network > Mail Settings menu to setup your email firstly.

Note:

(1) Please make sure that your sender email supports SMTP;

(2) Please click on Save before you click on Test;

(3) Make sure the test result is success.

(4) After succeed, you will receive a test email in the mailbox of Sender.

Step 2: Setup the Motion Alarm Settings

Please go to Settings > > Alarm Motion Detection menu:

1. Click enable,

2. Choose Send E-mail for the alarm action,

3. set your detection area,

4. Set your schedule.

Produktspezifikationen

Marke:	Foscam
Kategorie:	Überwachungskamera
Modell:	FI9912P-B

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